Leading Cross-Cultural Virtual Teams: In-House Training
High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location.
This course delivers practical concepts and techniques that participants will start using immediately on their global projects.
What you will Learn
At the end of this program, you will be able to:
Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance
Describe key components of successful project leadership and build selected Transformational Leadership skills
Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage
Implement selected best practices to meet key challenges facing virtual project teams
Foster and grow an environment that supports continued success for CCVTs
Foundation Concepts
Basic definitions
Critical success factors for leading cross-cultural virtual teams (CCVTs)
A roadmap to success for leading CCVTs
Leadership Excellence in Any Project Environment
Leading effectively in a global environment
Transformational leadership
The four components of Transformational Leadership
Leveraging Personal Diversity
Overview of personal diversity
Mind styles
The theory of multiple intelligences
Connecting Transformational Leadership and personal diversity
Embracing Cultural Diversity
Introduction to cultural intelligence
The impact of culture
Cultural Dimensions Theory
The Culture Map
Managing Virtual Diversity
Overview of virtual diversity
Virtual time management
Virtual processes and technology
Virtual leadership
Creating an Environment for Success
Supporting a cross-cultural virtual-team (CCVT-) friendly environment
Building a foundation of trust
Developing a team charter
Recap and review
Summary and Next Steps
Personal action plan