Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Can be run as a one day or two day course. Whereas the one day course concentrates on Speaking Skills in delivering a talk and allows time for participants to prepare and deliver a very short talk, the two day course offers the opportunity for participants to deliver a longer (15 minute) talk and includes consideration of other situations where speaking skills are important such as talking in meetings, talking at interviews etc.
Everyone has what it takes to become an effective leader, but first you must learn the skills needed to succeed in a position of responsibility. Our program will help people nurture the talent within and allow managers to lead confidently. Sometimes, working longer hours isn’t the right approach, as you risk burning out and abandoning the task at hand. Instead, effective leadership teaches you how to organise your workload, practice better time management and learn the power of delegation.
Introducing our comprehensive “Online Dating Tips for Miss Date Doctor” package, designed to equip you with expert guidance and proven strategies for navigating the digital dating landscape with confidence and success. Discover the secrets to standing out in the online dating world and attracting quality matches who are genuinely compatible with you. In this package, you’ll gain access to a wealth of valuable resources and personalized coaching from Miss Date Doctor, a trusted relationship expert. With her guidance, you’ll learn how to optimize your online dating profile, enhance your communication skills, and overcome common challenges faced in the world of online dating. Here’s what you can expect from our “Online Dating Tips for Miss Date Doctor” package: Profile Optimization Techniques: Craft an enticing and authentic online dating profile that captures attention and showcases your unique personality. Learn the art of choosing the perfect profile picture, writing engaging bios, and optimizing your presence on popular dating platforms like Tinder, Bumble, or OkCupid. Effective Communication Strategies: Master the art of online conversation and learn how to engage potential partners in meaningful dialogue. Discover techniques for initiating conversations, keeping them flowing, and creating a genuine connection that translates from the digital realm to real-life interactions. Gain insights into flirting, banter, and maintaining interesting conversations. Navigating Online Platforms: Understand the nuances of different online dating platforms and maximize your chances of finding success on each one. Whether it’s a mainstream app or a specialized dating website, you’ll learn how to tailor your approach and increase your visibility among potential matches. Explore related terms such as “best dating apps,” “dating site tips,” and “online dating platform comparison” to gain a comprehensive understanding. Safety and Security Guidelines: Prioritize your well-being with essential safety tips for online dating. Learn to identify red flags, protect your personal information, and ensure your online interactions remain secure. Explore related topics like “online dating safety,” “scam awareness,” and “privacy precautions” to stay informed and confident while navigating the digital dating world. Overcoming Common Challenges: Gain insights into overcoming common hurdles and setbacks encountered in online dating. From handling rejection gracefully to managing expectations, you’ll develop resilience and a positive mindset that will propel you forward on your dating journey. Explore related terms such as “dealing with rejection in online dating,” “managing dating expectations,” and “building dating confidence” for additional guidance. Enroll in our “Online Dating Tips for Miss Date Doctor” package today and empower yourself with the tools and knowledge necessary to transform your online dating experience. Let us guide you toward attracting meaningful connections and finding the love you deserve. Don’t let online dating become a source of frustration; embrace it as an exciting opportunity for personal growth and fulfilling relationships. With the “Online Dating Tips for Miss Date Doctor” package, you’ll be equipped to navigate the digital landscape confidently and embark on a journey towards love and happiness. https://relationshipsmdd.com/product/online-dating-tips-package/
Commission an original, traditional and quirky Portrait in oils, acrylics or digital sketches
Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.
Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.
Successful Teams
Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.
It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing