41 Courses in Nottingham

ILM Level 3 Award in Effective Coaching – 5 day Accredited training course delivered in Nottingham 5 day course delivered in 5 x 1 day deliveries at one day per month. Ideal for those who are required to coach others within their organisation either as a line manager or where coaching forms part of their job role. Participants must have access to at least one coachee during the course to undertake a minimum of four hours of coaching outside of the course days

The Effective Team Leader – 2 day training course delivered in Nottingham For new or existing team leaders or supervisors seeking a working knowledge of good practice techniques in managing and getting the best from staff.

ILM Level 2 Award in Leadership & Team Skills – 4 day Accredited training course delivered in Nottingham This course is suitable for both established team leaders and those who find themselves newly promoted into a team leader role and is designed to help navigate the issues related to managing and co-ordinating the work of small teams. It covers all of the core elements required to build confidence when managing others including how to set and manage goals for individuals and teams, communicate effectively, give timely feedback in the right way and create conditions for productive working.

ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.

ILM Level 2 Award in Effective Team Member – 2 day Accredited training course delivered in Nottingham Most organisations rely on effective and efficient team working to enable achievement of organisational goals. This nationally recognised qualification offers an opportunity for individuals to examine their own skills set, personality traits and challenges when working in teams and identify how to add value and enhance the contributions they make to the team and wider organisation. Suitable for experienced staff who wish to understand about team dynamics and how they themselves operate in a team environment, and for newly recruited team members.

Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.

Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.

Assertiveness & Personal Effectiveness - 1 day training course delivered in Nottingham To provide tools and techniques to enable delegates to evaluate and adjust their behaviours to appear more assertive in their discussions with others including colleagues, customers and other stakeholders.

Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.

From Friend to Supervisor – establishing authority 1 day training course delivered in Nottingham Designed to provide participants with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.