In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit. With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction. If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;crucial to customer success and to improve customer service abilities. Topics covered:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basics of customer relationship</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;from a powerful mindset to a perfect attitude</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Showing genuine care to generate trust</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify, anticipate and fulfil your customer needs</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing and exceeding your customer expectations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to effective complaints handling</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your clients&rsquo; perspective better</li></ul>Length: 3 hours Feel free to reach out if you want to know more or enquire my course!

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours

In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit. With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction. If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;crucial to customer success and to improve customer service abilities. Topics covered:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basics of customer relationship</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;from a powerful mindset to a perfect attitude</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Showing genuine care to generate trust</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify, anticipate and fulfil your customer needs</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing and exceeding your customer expectations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to effective complaints handling</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your clients&rsquo; perspective better</li></ul>Length: 3 hours Feel free to reach out if you want to know more or enquire my course!

Hospitality & Catering

Hospitality

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients


Nottinghamshire

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2>This course is aimed at candidates that require the knowledge and practical skills operate Rear Tipping Dumpers to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.Novice course- 4 DaysExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2>Category N205It is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following: ➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator ➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used ➢ Be able to locate and identify the major components of the machine and explain their functions ➢ Be able to locate and identify key controls and explain their functions ➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements ➢ Identify and maintain PPE appropriate for rear tipping dumper use ➢ Conduct all necessary safety checks at the work area ➢ Prepare the rear tipping dumper for use &amp; operate machinery safely and efficiently ➢ Environmental considerations ➢ Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation ➢ Carry out all end of shift and shut down procedures<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2>Assessment will be to NPORS standards consisting of a theory test and practical test.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2>NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

Dynamic Training and Assessments Ltd

Construction

NPORS

NPORS Rear Tipping Dumper (N205)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Overview</h2>This course is aimed at candidates that require the knowledge and practical skills to prepare, attach, guide and move suspended loads using a range of lifting accessories. It will enable the candidate to carry out their duties while complying with LOLER regulations.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course Content</h2>Candidates will be able to:<ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as a Slinger Signaller</li><li fr-original-style="" style="box-sizing: border-box;">Conform to relevant regulations, legislation and manufacturers requirements as per technical data</li><li fr-original-style="" style="box-sizing: border-box;">Locate, identify and explain different types of lifting equipment and lifting accessories.</li><li fr-original-style="" style="box-sizing: border-box;">Explain their basic construction, uses, applications and their functions</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and extract information on all relevant documentation</li><li fr-original-style="" style="box-sizing: border-box;">Undertake all pre-use checks on non-specialist lifting accessories and identify non-serviceable items</li><li fr-original-style="" style="box-sizing: border-box;">Explain procedures for placing non-serviceable items out-of-service</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain centres of gravity and calculate estimated weights of loads</li><li fr-original-style="" style="box-sizing: border-box;">Set up exclusion zones explaining actions required for emergency actions and identifying any overhead hazards</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for Slinger Signaller use</li><li fr-original-style="" style="box-sizing: border-box;">Secure various types of loads to a hook using the relevant lifting accessories and procedures ensuring load balance, security and integrity</li><li fr-original-style="" style="box-sizing: border-box;">Direct and guide the movement of loads to different types of location using different methods of communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out-of service and securing procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Entry Requirements</h2>NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.Good understanding of spoken and written English.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Duration</h2>Novice course &ndash; 2 DaysExperienced Worker Tests- 1 Day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Location</h2>Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications

CSCS (Construction Skills Certification Scheme)

NPORS Slinger / Signaller (N402)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2>This course is aimed at candidates that require the knowledge and practical skills operate Road Rollers to compact a variety of ground. This course can be completed by both novice and experienced candidates. We also offer refresher tests.Novice course- 3 DaysExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2>Category 214 Road RollerIt is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following: ➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator ➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used ➢ Be able to locate and identify the major components of the machine and explain their functions ➢ Be able to locate and identify key controls and explain their functions ➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements ➢ Identify and maintain PPE appropriate for roller use ➢ Prepare the roller for use and operate machinery safely and efficiently ➢ Conduct all necessary safety checks at the work area ➢ Operate machinery safely and efficiently ➢ Environmental considerations ➢ Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation ➢ Carry out all end of shift and shut down procedures<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2>Assessment will be to NPORS standards consisting of a theory test and practical test.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2>NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Road Roller (N214)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Overview</h2>This course is aimed at candidates that require the knowledge and practical skills to operate 360 excavator for lifting operations.The NPORS Excavator 360 qualification is required to gain the bolt on unit.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course Content</h2>Candidates will be able to:<ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Conform to manufacturers requirements as per technical data, conform to relevant regulations and legislation</li><li fr-original-style="" style="box-sizing: border-box;">Locate, identify and explain safe working loads, lifting capacity charts and explain different lifting configurations and working ranges</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain different lifting procedures and explain what task could fall into each category</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain centres of gravity and calculate estimated weights of loads</li><li fr-original-style="" style="box-sizing: border-box;">Identify any overhead/proximity hazards</li><li fr-original-style="" style="box-sizing: border-box;">Agree the signal codes/hand signals, direction of movement, safe working and safe landing and placement zone with the slinger/signaller</li><li fr-original-style="" style="box-sizing: border-box;">Ensure the excavator is in a safe condition for attachments to be fitted</li><li fr-original-style="" style="box-sizing: border-box;">Check load integrity and security by carrying out trial lifts</li><li fr-original-style="" style="box-sizing: border-box;">Lift and move a load to a designated position in a safe and controlled manner ensuring minimum uncontrolled movement</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out of service and securing procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;">Entry Requirements</h2></div>NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.Good understanding of spoken and written English.<div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;">Duration</h2></div>Novice course- 5 days depending on experienceExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Location</h2>Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications

NPORS Excavator as a Crane (N100)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2>This course is aimed at candidates that require the knowledge and practical skills to work around piling rigs, using ancillary equipment and placing positioning piling rigs to from piles. This course can be completed by both novice and experienced candidates. We also offer refresher tests.Novice course- 5 daysExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2>Category N022 Piling Rig AttendantIt is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following: ➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a piling rig attendant ➢ Have a working knowledge of the piling rig to be attended ➢ Be able to locate and identify the major components of the piling rig and explain their functions ➢ Be able to locate and identify ancillary equipment and explain their functions ➢ Assist in conducting pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements ➢ Conduct safety checks of the work area and agree hand signals and verbal commands ➢ Identify and maintain PPE appropriate for piling rig attendant ➢ Assist in rigging-up and prepare ancillary equipment for piling operations ➢ Guide and position rig on to the piling position and start piling process. ➢ Environmental considerations ➢ Assist in de-rigging and end of shift and shut down procedures ➢ Demonstrate knowledge and understanding of assisting in the loading and unloading procedures for piling rig transportation<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2>Assessment will be to NPORS standards consisting of a theory test and practical test.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2>NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Piling Rig Attendant (N022)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2>This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers (mini) to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.Novice course- 3 DaysExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2>Category N139 Forward tipping mini dumperIt is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following: ➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator ➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used ➢ Be able to locate and identify the major components of the machine and explain their functions ➢ Be able to locate and identify key controls and explain their functions ➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements ➢ Identify and maintain PPE appropriate for forward tipping mini dumper use ➢ Conduct all necessary safety checks at the work area ➢ Prepare the forward tipping mini dumper for use and operate safely and efficiently ➢ Attachments set correctly ready for operation ➢ Environmental considerations ➢ Storage and transport of forward tipping mini dumper / implements / attachments ➢ Carry out all end of shift and shut down procedures<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2>Assessment will be to NPORS standards consisting of a theory test and practical test.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2>NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Forward Tipping Mini Dumper (N139)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Overview</h2>This course is aimed at candidates that require the knowledge and practical skills operate to operate a Concrete Pump safely and efficiently.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course Content</h2>Candidates will be able to:<ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for concrete pump use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the concrete pump for use and operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Complete safe un-blocking and re-connecting procedures</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the concrete pump for cleaning and carry out cleaning tasks safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Store and transport implements and attachments</li><li fr-original-style="" style="box-sizing: border-box;">Carry out end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;">Entry Requirements</h2></div>NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.Good understanding of spoken and written English.<div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;">Duration</h2></div>Novice course- 5 days depending on experienceExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Location</h2>Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications

NPORS Concrete Pump (N211)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);">Who Should Attend</h2>This course is aimed at candidates that require the knowledge and practical skills operate Forward Tipping Dumpers to transport and discharge loads. This course can be completed by both novice and experienced candidates. We also offer refresher tests.Novice course- 3 DaysExperienced worker tests- 1 day theory and practical assessment<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Course information</h2>Category N204 Forward Tipping DumperIt is envisaged that by the end of this course of training the learner will be able to answer questions on and perform the following: ➢ Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator ➢ Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used ➢ Be able to locate and identify the major components of the machine and explain their functions ➢ Be able to locate and identify key controls and explain their functions ➢ Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements ➢ Identify and maintain PPE appropriate for forward tipping dumper use ➢ Prepare the forward tipping dumper for use and operate safely and efficiently ➢ Conduct all necessary safety checks at the work area ➢ Attach and set trailers, ready for operation ➢ Environmental considerations ➢ Storage and transport of implements and attachments ➢ Carry out all end of shift and shut down procedures<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Assessment</h2>Assessment will be to NPORS standards consisting of a theory test and practical test.<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Certification</h2>NPORS Traditional card &ndash; With the traditional card there is no requirements to complete an NVQ, a five year card is issued and after five years reassessment is required.NPORS CSCS &ndash; To ensure that the operator is able to receive the NPORS CSCS logo card, candidates must have completed the relevant health and safety test within the last 2 years of the test date. This will issue a trained operator card. To gain a competent operator card the candidate will be required to complete an NVQ in the specific item of plant.

NPORS Forward Tipping Dumper (N204)

Burnley

Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about ReikiThis Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.The Reiki One course is taught live on line using Zoom.What will I learn on this course:-What is Reiki and its history?The Principles of ReikiAuras and chakrasPreparation for your initiation to the Reiki energy or attunementWhat does the Reiki energy feel like?21 day cleansing processHow to practise self-healing on yourselfReiki and its uses with other therapiesYour own Reiki LineageQuestion and answer session&nbsp;You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.The course can be booked online here and you will receive instructions on how to access the course.I look forward to meeting you and sharing my knowledge and experience of Reiki with you.What this course offers you:Individual Support &ndash; During and after your course, if you have any questionsPractical Experience &ndash; Step by step training is given so that you can gain valuable experience using Reiki on yourselfEnergy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feelPersonal Growth &ndash; You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healingTestimonials:- What other students who have attended my courses are saying &nbsp;Level One Course&ldquo;I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly&rdquo;. (Anne-Marie M)&ldquo;This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)&ldquo;This course is excellent!&rdquo; (Phil T)

Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki
This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.
This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.
Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.
The Reiki One course is taught live on line using Zoom.
What will I learn on this course:-
What is Reiki and its history?
The Principles of Reiki
Auras and chakras
Preparation for your initiation to the Reiki energy or attunement
What does the Reiki energy feel like?
21 day cleansing process
How to practise self-healing on yourself
Reiki and its uses with other therapies
Your own Reiki Lineage
Question and answer session 
You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
The course can be booked online here and you will receive instructions on how to access the course.
I look forward to meeting you and sharing my knowledge and experience of Reiki with you.
What this course offers you:
Individual Support – During and after your course, if you have any questions
Practical Experience – Step by step training is given so that you can gain valuable experience using Reiki on yourself
Energy Perception – You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel
Personal Growth – You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing
Testimonials:- What other students who have attended my courses are saying 
Level One Course
“I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly”. (Anne-Marie M)
“This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)
“This course is excellent!” (Phil T)

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level One Online Course - New to Reiki this is for you

General Admission

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

ISO 9001:2015 Lead Auditor (CQI and IRCA Certified)

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.OverviewAfter completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centreThe course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions Applicable standards Raised Floor guidelines Signal Reference Grid, grounding of racks Disability act and regulations Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards Light fixture types and placement Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level ATS and STS systems Redundancy levels and techniques Three-phase and single-phase usage Power distribution options within the computer room Power cabling versus bus bar trunking Bonding versus grounding Common Mode Noise and isolation transformers Distribution boards, form factors and IP-protection grades Power quality guidelines Real power versus apparent power How to size and calculate load in the data centre Generators Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option Battery types, correct selection and testing Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements Sources of EMF Effects of EMF on human health and equipment (H)EMP Standards EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria Security considerations Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations Cooling measurement units and conversion rates Sensible and latent heat definitions Differences between comfort and precision cooling Overview of different air conditioner technologies Raised floor versus non-raised floor cooling Placement of air conditioner units and limitations to be observed Supplemental cooling options Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System Planning considerations Copper and Fiber cable technology and standards ANSI/TIA-942 Cabling hierarchy and recommendations Testing and verification SAN storage cabling Network redundancy Building-to-building connectivity Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression Detection systems Various total flooding fire suppression techniques and systems, their benefits and disadvantages Handheld extinguishers Signage and safety Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements EMS versus BMS Water leak detection systems Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers Physical, infrastructure and organisational security Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme Recommended labelling practices Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions Calculation models The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Bromley

Bromley

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Kent.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

ECS Card Health & Safety Course Kent

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

ECS Card Health & Safety Course Dover

ECS Card Health & Safety Course Liverpool

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

ECS Card Health & Safety Course Newcastle

Broxburn

C20M02 - Closed Circuit Television (CCTV) Foundation NSI NCP 104 / SSAIB SS2003Course DescriptionLearners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. This CPD provides a foundation knowledge of CCTV in relation to the requirements of NCP 104 (NSI) and SS2003 (SSAIB) Third Party Certification Bodies&#39; codes of practice, associated standards, and the various legal frameworks within the UK.Who should attend?All those involved in the specifying, design, installation, commissioning, and maintenance of CCTV Systems including specifiers, property managers, consultants, FM providers, security consultants, security installers.Course Content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enquiry</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risk Assessment<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operational Requirements</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Initial Design</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Quote</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Order</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System Design Specification</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Handover</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment<img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></li></ul>

C20M02 - Closed Circuit Television (CCTV) Foundation NSI NCP 104 / SSAIB SS2003
Course Description
Learners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. This CPD provides a foundation knowledge of CCTV in relation to the requirements of NCP 104 (NSI) and SS2003 (SSAIB) Third Party Certification Bodies' codes of practice, associated standards, and the various legal frameworks within the UK.
Who should attend?
All those involved in the specifying, design, installation, commissioning, and maintenance of CCTV Systems including specifiers, property managers, consultants, FM providers, security consultants, security installers.
Course Content
Enquiry
Risk AssessmentOperational RequirementsInitial Design
Quote
Order
System Design Specification
Installation
Commissioning
Handover
Maintenance



Ember Compliance

Professional Development

Engineer

CCTV

Continuous Professional Development (CPD)

Learners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. 

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