The Wine and Spirit Education Trust (WSET) Level 1 Award in Wines is an ideal starting point for any wine enthusiast who: is considering embarking on a professional career in the drinks industry would like to improve their knowledge of wine through more structured training, and be awarded a certificate to prove they know their stuff It is an enjoyable, relaxed and interactive course designed to introduce participants, in a structured way, to wine styles, storing and serving of wine, and food and wine matching. No prior experience of wine tasting is necessary. There is a short multiple-choice assessment at the end of the day to ensure you have met all the criteria, and can be awarded the certificate. The WSET Level 1 Award in Wines has full accreditation from OfQual as part of the UK Qualifications & Credits Framework as a Level 1 Vocational Qualification. The Fee includes: All WSET course materials Professional WSET tuition by WSET Certified tutor Wine samples to taste during the day. We teach you the WSET Level 1 Systematic Approach to Tasting Wine (SAT) ® which will enable you to analyse wines objectively and consistently registration with WSET, all examination fees, and an internationally-recognised certificate upon successful completion Tea & coffee breaks VAT at 20% Funding Funding for this course is available: DEVELOP is the educational programme of The Drinks Trust, the drinks and hospitality industry charity. DEVELOP offers fully funded training and skills courses, delivered by industry-leading providers for people already working, or with an ambition to work, in the drinks and hospitality industry. Manchester Wine School has partnered with The Drinks Trust to bring courses free of charge to eligible students. All of the WSET courses are available for funding with DEVELOP. To learn more please visit the Drinks Trust website HERE Criteria of eligibility for DEVELOP funding: must be 18 or over, eligible to work in the UK, have a National Insurance Number, and be earning less than £26k/pa
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Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
This is a one-day professional diploma course. Traditional Swedish massage therapy is generally used for relaxation, the techniques you will learn on this course enables the therapist to focus on and treat specific problems. Clients are increasingly asking for deeper and more advanced techniques due to their effectiveness in treating a host of issues, the most widespread being back and shoulder pain. On this course you will learn deep tissue techniques, trigger point, palpation, neuromuscular techniques, and hands-free techniques all for a full body treatment.Our comprehensive 4 day intensive professional body massage course guides you carefully through all of the traditional Swedish massage techniques for front and back body, including feet, head and face massage and seated back massage routine too, so that you can deliver a very effective and therapeutic treatment for your clients.
The WSET Level 1 Award in Wines is the ideal starting point for anybody new to wine or those beginning a career in wine or hospitality. It lays the foundation for understanding wine, giving you confidence for food and wine pairing and an introduction to different wine styles. What the course covers: The basic skills and product knowledge required for the service and retail of wine The main types and styles of wine Common wine grapes and their characteristics How to make food and wine pairings How to store and serve wine How to taste and describe wine using the WSET Level 1 Systematic Approach to Tasting Wine®(SAT) The WSET Level 1 Award in Wines has full accreditation from OfQual as part of the UK Government’s Qualifications & Credits Framework as a Level 1 Vocational Qualification. We recommend you read the course specification document before you sign up for the course. Course delivery The Level 1 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE virtual lessons by one of our certified wine educators The course includes 6 hours online tuition in 3 x 2 hour sessions Your tutor will provide a guided tasting of 6 wines with you on this course (for details of how to order the wines for your course see below) You will receive access to practice multiple-choice revision questions specific to this course You will be sent details of how to join your LIVE sessions when you book Please note a reliable broadband connection is essential for the completion of this online course as is basic computer skills. Examination To obtain the WSET Level 1 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 30 multiple-choice questions to be completed in 45 minutes. You must answer at least 70% correctly to pass the exam. The exam is taken online via a Remote Invigilation service. We will arrange a suitable time/date for you to take your exam when you are ready to do so. Please ensure you read the information HERE if you wish to take the exam online. The course fee includes: Course study guide, posted to you at no extra charge LIVE virtual, interactive sessions taught by a Local Wine School WSET Certified Tutor Exclusive access to practice multiple choice questions Registration with WSET and all examination fees Remote Invigilation service *Please note there are some minimum system requirement (contact us for more information) Internationally recognised WSET qualification certificate and pin for those who pass the exam VAT at 20% (VAT receipt can be provided on request). Course Wines: It is recommended that 6 wines are tasted as part of this course, although this is optional and not essential to complete the course. Please note that the cost of wines is not included in the course fee above. Our wine experts have specially selected wines for this course aligned to demonstrate specific learning outcomes. They have even negotiated a specially discounted price only available to our online students. The price of the 6 bottle case around £75.95 including delivery. Details of how to order your case of wines will be provided when you book your place. Special Educational Needs Please make the school aware if you have a condition that may mean that you will qualify for additional help during the exam such as dyslexia. Important dates Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.
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THE ONLY NATIONALLY ACCREDITED AND CERTIFIED COMPANION ANIMAL CPCT AND PET FIRST AID COURSE FOR PET CARE PROFESSIONALS. This is a one day interactive seminar led by a qualified veterinary surgeon, veterinary nurse or suitably qualified pet care professional. The interactive sessions provide both theoretical knowledge and practical skills learning for anyone who works with and/or owns small companion animals. The course is delivered in a friendly and enjoyable environment that encourages learning. THE COURSE: Will allow you to follow the same procedures that a veterinary surgeon or nurse would employ if they were the first on the scene of an animal emergency Is based on current scientific information Is continuously monitored to ensure that the content is always up to date COURSE RESOURCES INCLUDE: Comprehensive course manual with extensive notes and references Sample first aid kits and equipment including a wide selection of bandaging materials (for the use during the day only) Realistic replica animals on which to practice bandaging and splinting Resusci-pet manikins to allow hands-on practice assessment of vital signs, performing CPCR bandaging and transportation Considerate use of live subjects is also available to practice assessment of vital signs and bandaging. Certificate of course completion