77 Courses in Manchester

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Overview Appreciative Inquiry is a form of action research that collects people’s stories of best practices. We can use these best practices as a way to initiate organisational change. This course will guide attendees through the process of Appreciative Inquiry (AI) and give them the techniques to succeed in using the AI system. This course will benefit anyone that leads change and wants to create positive dialogue that leads to improvements within their organisation. Description David Cooperrider, Suresh Srivastva, and their colleagues at Case Western Reserve University developed AI in the 1980s. According to them, the aim of Appreciative Inquiry is to help the organisation in: Envisioning a collectively desired future Realising that vision in ways that successfully translate intention into reality and beliefs into practices The AI approach can be applied in almost all groups of people and once the process starts, the change is put in motion. The appreciative approach works in individual conversations among colleagues, managers and employees. AI consultants around the world are increasingly using an appreciative approach to bring about collaborative and strengths-based change. This course will provide attendees with the means to effectively develop the skills of managers for the benefit of their organisation. They will be taken through the full process of appreciative inquiry; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change. What can Appreciative Inquiry achieve? Well, just imagine you were better able to: Solve problems within an organisation in a positive and forward-thinking way. Be more curious and excited about the challenges faced within the business. Ask unconditional, positive questions to strengthen the organisations capacity to increase potential. Approach change in an affirmative mindset. Use questions to create movement and change within the company. Simply apply core communication skills, for overall organisational success Topics covered: What is Appreciative Inquiry? – A review of the subject with an activity that helps embed understanding and a case study that explains the process in action. Benefits of Appreciative Inquiry to the Organisation – Establishing how AI can aid and improve the way an organisation works and how people communicate within it. Exploring how specific organisational issues can be viewed positively. Appreciative Inquiry Questions – Understanding how questions can be used to identify positive organisational improvements and refocus our approach to business issues. Appreciative Inquiry Interviews – A set process for performing AI interviews and framing consultations to get the best out of those involved. A chance to practice the given approach and hone personal skills. The 4D Model – An overview of the AI 4D Model (Discovery, Dream, Design, Destiny) and how it is applied. The 4D Model: Topic – Demonstrating how selecting the topic is the beginning of the 4D model process. Choosing the participants own topic to work on throughout the training. The 4D Model: Discovery – Showing how positive discussions are kick-started at this stage and taking a chance to look at, ‘the best there is and what has been’. The 4D Model: Dream – ‘Thinking big and beyond what they have in the past’. Creating an amazing and positive vision for the future. The 4D Model: Design – Laying the foundation with a design of the vision, principles, and set of propositions that describe the ideal end state. Defining the desired state by creating a hierarchy and blueprint for success. The 4D Model: Destiny – Defining clear actions that will help the organisation and individuals achieve what they have set out to. The output is the self-reinforcing nature of using positive and affirmative inquiry to improve the business. The 4D Model: Summary Task – Review of learning and knowledge check. The Change Process – Exploring Dr. Kotter’s 8-step change process and how it can support the AI approach. Rooms of Change – Understanding feelings and attitudes to change, using this interesting and memorable model. Using an activity to help participants consider their own ‘change position’ and what this might mean for them. Strategies for Managing Change – A simple set of skills to help overcome the challenges faced by people trying to implement change. Applying these strategies to the 4D Model and Appreciative Inquiry. Recall Quiz – A chance to review learning in an engaging way. Summary – Developing actions and key points to take away. Who should attend Managers who want to learn about and practice the Appreciative Inquiry approach to drive positive changes. Requirements for Attendees None.

Integrative Behavioral Couple Therapy (IBCT) combines strategies for acceptance and change, helping couples manage their differences and improve their relationship dynamics. This approach focuses on both emotional acceptance and practical changes.  Key areas: acceptance, change, relationship dynamics, manage differences, practical changes 3 x 1 hour sessions 

Experience transformative relationship counselling tailored specifically for singles with our exceptional package: “Relationship Counselling for Singles with Miss Date Doctor.” Discover the power of self-discovery, personal growth, and fostering healthy connections under the expert guidance of Miss Date Doctor, a renowned relationship coach. In this comprehensive package, you’ll embark on a journey of self-exploration and gain invaluable insights to enhance your dating life and prepare yourself for meaningful relationships. Our specialized approach focuses on addressing the unique challenges faced by singles in their pursuit of love and companionship. Here’s what our “Relationship Counselling for Singles with Miss Date Doctor” package Self-Discovery and Relationship Readiness Assessment: Gain a deep understanding of yourself, your values, and your relationship goals. Explore topics like self-reflection, self-awareness, and relationship readiness to align your desires with your personal growth journey. Building Confidence and Self-Esteem: Boost your confidence and develop a positive self-image. Discover strategies for overcoming insecurities and self-doubt while embracing your unique qualities. Learn and gain insight on “self-confidence exercises,” “building self-esteem,” and “self-empowerment techniques.” Effective Communication Skills: Master the art of communication to establish meaningful connections. Learn active listening techniques, assertiveness, and non-verbal communication skills. In depth coaching on the following areas “effective conversation skills,” “empathetic listening,” and “non-verbal cues in dating.” Understanding Relationship Patterns: Uncover patterns that may be hindering your dating success. Gain insights into attachment styles, relationship dynamics, and common pitfalls in dating. Explore related topics like “attachment theory,” “relationship patterns,” and “identifying toxic relationships.” Overcoming Dating Challenges: Tackle common dating obstacles with resilience and grace. Learn how to navigate rejection, deal with online dating fatigue, and manage expectations. We also teach you how to be better at “handling dating rejection,” “managing online dating burnout,” and “maintaining realistic dating expectations.” Developing Healthy Boundaries: Establish clear boundaries to protect your emotional well-being. Understand the importance of self-care, setting limits, and maintaining a healthy work-life-dating balance. Explore the following areas such as “self-care practices,” “boundary-setting in relationships,” and “maintaining work-life balance.” With our “Relationship Counselling for Singles with Miss Date Doctor” package, you’ll gain the tools and guidance necessary to navigate the dating world with confidence, authenticity, and a deeper understanding of yourself and your desires. Invest in your personal growth, enhance your dating experiences, and set the foundation for fulfilling relationships. Enroll in our transformative “Relationship Counselling for Singles with Miss Date Doctor” package today and embark on a journey toward lasting love and happiness. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-counselling-for-singles-package/

Miss Date Doctor’s Conflict Resolution coaching is designed to help couples and individuals navigate conflicts in a healthy and constructive way. Our coaching provides you with the tools and techniques needed to resolve conflicts without damaging your relationship or emotional well-being. We understand that conflicts can arise in any relationship, and that dealing with them effectively is key to building stronger, more fulfilling relationships. Our Conflict Resolution coaching can help you develop skills such as active listening, empathy building, and problem-solving, as well as techniques to de-escalate tense situations and prevent conflicts from becoming destructive. Our coaching also includes strategies for preventing conflicts from arising in the first place, such as setting clear boundaries, communicating effectively, and building healthy habits. With our Conflict Resolution coaching, you can learn to navigate conflicts in a way that strengthens your relationship and helps you build a brighter future together. The Miss Date Doctor Conflict Resolution Package helps with the following: Relationship Conflict, Conflict Resolution Techniques, Conflict Management, Active Listening, Empathy Building, Problem-Solving, De-escalation, Preventing Conflicts, Healthy Habits, Clear Boundaries, Communication, Conflict Resolution Coaching, Conflict Resolution Skills. https://relationshipsmdd.com/product/conflict-resolution-package/

Introducing our comprehensive “Online Dating Tips for Miss Date Doctor” package, designed to equip you with expert guidance and proven strategies for navigating the digital dating landscape with confidence and success. Discover the secrets to standing out in the online dating world and attracting quality matches who are genuinely compatible with you. In this package, you’ll gain access to a wealth of valuable resources and personalized coaching from Miss Date Doctor, a trusted relationship expert. With her guidance, you’ll learn how to optimize your online dating profile, enhance your communication skills, and overcome common challenges faced in the world of online dating. Here’s what you can expect from our “Online Dating Tips for Miss Date Doctor” package: Profile Optimization Techniques: Craft an enticing and authentic online dating profile that captures attention and showcases your unique personality. Learn the art of choosing the perfect profile picture, writing engaging bios, and optimizing your presence on popular dating platforms like Tinder, Bumble, or OkCupid. Effective Communication Strategies: Master the art of online conversation and learn how to engage potential partners in meaningful dialogue. Discover techniques for initiating conversations, keeping them flowing, and creating a genuine connection that translates from the digital realm to real-life interactions. Gain insights into flirting, banter, and maintaining interesting conversations. Navigating Online Platforms: Understand the nuances of different online dating platforms and maximize your chances of finding success on each one. Whether it’s a mainstream app or a specialized dating website, you’ll learn how to tailor your approach and increase your visibility among potential matches. Explore related terms such as “best dating apps,” “dating site tips,” and “online dating platform comparison” to gain a comprehensive understanding. Safety and Security Guidelines: Prioritize your well-being with essential safety tips for online dating. Learn to identify red flags, protect your personal information, and ensure your online interactions remain secure. Explore related topics like “online dating safety,” “scam awareness,” and “privacy precautions” to stay informed and confident while navigating the digital dating world. Overcoming Common Challenges: Gain insights into overcoming common hurdles and setbacks encountered in online dating. From handling rejection gracefully to managing expectations, you’ll develop resilience and a positive mindset that will propel you forward on your dating journey. Explore related terms such as “dealing with rejection in online dating,” “managing dating expectations,” and “building dating confidence” for additional guidance. Enroll in our “Online Dating Tips for Miss Date Doctor” package today and empower yourself with the tools and knowledge necessary to transform your online dating experience. Let us guide you toward attracting meaningful connections and finding the love you deserve. Don’t let online dating become a source of frustration; embrace it as an exciting opportunity for personal growth and fulfilling relationships. With the “Online Dating Tips for Miss Date Doctor” package, you’ll be equipped to navigate the digital landscape confidently and embark on a journey towards love and happiness. https://relationshipsmdd.com/product/online-dating-tips-package/

Who is this course for? Newly qualified teachers, teaching assistants, learning support assistants   What will be covered? learning and progress working memory & long-term memory how we learn strategies for making sure pupils learn using assessment effectively feedback and progress using prompt, structure interventions

We will come to your school at a time that suits you and run a 2-hour workshop for all staff. We will present in clear and simple terms the school’s duties under the Equality Act, help you guard against discrimination, and leave you with useful resources. How will this workshop help your school? This is a practical, "hands on" workshop designed to be engaging and constructive. Over and above helping your school fulfil its legal duties, it will help ensure that nobody is left behind or discriminated against. The workshop will show how all protected characteristics covered by the Equality Act 2010 can be reflected positively in everyday school life. It will consider real-life examples and make this more meaningful and relevant by inviting participants to bring their own examples of equality challenges in school. We will show you how to get the best out of CSIE’s toolkit ‘Equality: Making It Happen’ – a succinct and user-friendly set of reference cards to help schools promote equality – and leave you with at least two complimentary copies. Above all, the workshop will help develop a shared understanding and build a consistent response to diversity and equality. We understand that all schools are at different stages of this journey, so this workshop will assist you in determining next steps and areas of specific focus for your setting. What will the workshop cover? The workshop will: provide an overview of the Equality Act 2010, including the Public Sector Equality Duty and what it means for all schools bring awareness to unconscious bias and how it can influence our interactions present strategies for removing barriers to learning and participation address intersectionality and how it affects people’s experiences help develop confidence and language for discussing sensitive equality issues add flesh to the bones of all the above, by considering real-life examples Who is it for? The workshop has been designed for all primary and secondary school staff and governors; delivery is adjusted to the context of each school. We encourage all teaching and non-teaching staff to attend, so that your school can develop a coherent and consistent response to diversity and equality. Feedback from previous CSIE equality workshops: Very knowledgeable presenter. I feel more empowered. Clear and concise. Very thought provoking. Clear, compassionate presentation.

Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution