Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally” This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making
A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.
Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets. As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly. At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft. So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This session is designed to give you a deeper understanding of: Emerging trends in trade secrets protection and exploitation The current situation in key jurisdictions Recent case law How leading companies are responding The importance of trade secret metadata Different external stakeholders and their interests Key steps for effective protection of trade secrets Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 What are trade secrets? Definitions Examples Comparison with other forms of IP (patents, confidential information, know-how, copyright) 2 Current trends The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice The current position in the UK, Europe, USA, China, Japan, Russia Corporate best practice 3 Trade secret disputes - how to avoid them Trade secret policies, processes and systems Administrative, legal and technical protection mechanisms The role of employees The sharing of trade secrets with others 4 Trade secret disputes - how to manage them Causes Anatomy of a trade secret court case 'Reasonable particularity' 5 Related issues Insurance Tax authorities and investigations Investor relations 6 Trade secret asset management roadmap Maturity ladder First steps Pilot projects
The misuse of these terms can lead to delays, penalties, problems with payment and more. This half day seminar will explain Incoterms® and their importance in international trade contracts.
This module aims to develop an understanding of supply chain management in international trade. This includes defining supply chain management, the relationship between supply chain and logistics, effective supply chain planning and responding to problems and issues associated with international trade.
Understanding commodity codes is vital to internationally trading businesses. Commodity codes are used worldwide to determine the customs duty and other charges levied on the goods when importing and exporting. They also determine any preferential treatments or restrictions and prohibitions that may apply to the goods and are used for monitoring trade volumes and applying international trade measures. This virtual half-day course will provide an insight into what commodity codes are and how getting them wrong can have a big impact on your business. By attending this course, we will ensure you: Are aware of what a commodity code is and what it is used for Understand the process of how to classify goods Successfully classify a range of goods Understand the importance of getting your commodity codes correct. Please note: If you are working towards your British Chamber of Commerce (BCC) Foundation Award, this course will count towards 1 of your 6 modules. Please make sure you select the ‘Yes’ option in the dropdown option for BCC when booking.
This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.
International markets offer huge Export opportunities for UK businesses. Finding and developing new markets for products is a hugely valuable avenue for expansion and in some sectors in particular, global demand for British brands and products makes international trade an excellent means of growth.
This module aims to develop knowledge from research activities to gain an understanding of international trade theory, global economic development and growth, currency and exchange rates, trade policies and their impact on an organisation, free trade agreements, direct investment from financial sources outside the UK, tariffs and no trade barriers, supply chain and logistics, intercultural management and international law and treaties.
What past delegates said: "I started looking for a course in education and training when I was offered a chance to help deliver some health & safety training in my local area - I was incredibly lucky to have found Ottilia Pochat Training. Ottilia has a wealth of experience in teaching, and she managed to share those skills and techniques with us in a way that was both incredibly informative and fun! I can’t recommend Ottilia Pochat Training highly enough - why wouldn’t you want to learn how to teach from the best?" This course is fully tutor-led and teaches you how to become a good, quality trainer Virtual Classroom, this course is run over 8 weeks: 16 sessions of 2½ hour duration, from 10:00 -12:30 and 13:30 - 16:00 The virtually run course starting on Friday 7 July will be held over 8 consecutive Fridays Face to Face: Five-day course Run by a Dutch teacher who spent 4 years learning to teach and has international teaching experience in working with all age groups Course Contents Roles and responsibilities in education and training Ways to maintain a safe and supportive learning environment Relationships between teachers and other professionals Boundaries between the teaching role and other professionals Points of referral to meet the individual needs of learners Inclusive teaching, including:Ways to create an inclusive teaching and learning environmentCreating an inclusive teaching and learning planJustifying own selection of teaching and learning approaches, resources and assessment methods in relation to individual learner needsUsing teaching and learning approaches to meet learner needsEvaluating the delivery of inclusive teaching and learning including areas for improvementDelivering inclusive teaching and learning to meet individual needs Communicating with learners in a way that meets their needs Understanding assessment in education and training, including:Different methods of assessment and how they can be adapted to meet individual learner needsHow to involve learners and others in the assessment processThe role and use of constructive feedbackRecord keeping of assessments Benefits of this course: This Ofqual regulated course will allow you to work in adult education Or even, run online training sessions With this course, you'll also be able to run professional workshops Accredited, Ofqual regulated qualification Our QA Level 3 Award in Education and Training (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can rest assured that your level 3 Award in Education and Training fulfils the legal requirements to kick-start your own career in Education and Training. The Ofqual Register number for this course is 603/2770/4
This module aims to develop knowledge and understanding of the exporting process used in international trade from novice to practitioner. It includes documentation, incoterms, responsibilities of an exporter, commodity codes, origin and duties and taxes.
This module aims to develop knowledge from research activities to gain an understanding of international trade theory, global economic development and growth, currency and exchange rates, trade policies and their impact on an organisation, free trade agreements, direct investment from financial sources outside the UK, tariffs and no trade barriers, supply chain and logistics, intercultural management and international law and treaties.
This module aims to develop knowledge from research activities to gain an understanding of international trade using Marketing , Social Media and how AI plays a role in International Marketing