apse - association for public service excellance
Manchester
The Association for Public Service Excellence (APSE) is a networking community
that assists local authorities who are striving to improve their frontline
services. APSE works with more than 250 local authorities across the UK to
advise and share information and expertise on a broad range of frontline public
services. These councils are supported by a team of experts, who draw upon a
wealth of knowledge in areas such as policy and practice, as well as in vital
frontline service areas. Members of APSE have access to many excellent benefits
that help local authorities to grow. These include regular briefings on the
latest policy developments and operational issues, access to groups and forums
that allow authorities to come together to share information and collaborate,
and the ability to anonymously ask for - and give - advice on a range of service
issues. One of the most important benefits APSE membership offers is the
opportunity for local authority service providers to have their views voiced and
represented at a national level. APSE carefully develops this voice by
collaborating with members, and supports it using research, extensive campaigns
and consistent media activities. APSE conducts research, publishes reports, and
campaigns to create a positive role for local government, helping them to
deliver high quality, effective and efficient public services. APSE's targeted
training programme, regular briefings and inclusive events strive to keep
council officers and elected members constantly updated on the latest public
service issues. There is also APSE Solutions, an in-house team that works
closely with individual authorities, offering high quality consultancy and
interim management support for members and other relevant organisations. APSE
has also developed the innovative Performance Networks service, which is the
largest national voluntary local government benchmarking service. APSE is here
to help local authorities and endeavours to do everything possible to help them
achieve excellence in their frontline service
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