Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback
One of our greatest strengths is our ability to tailor any of our open management courses to the needs and requirements of different businesses in different industries. We understand that whilst our open management training courses provide a wealth of knowledge in their particular area of focus, not all of it may be relevant for your business and the particular industry you operate in.Rather than making delegates sit through management training that is irrelevant to their job role, we offer bespoke management training where we tailor the course to cover the specific needs of your organisation, ultimately relieving the inevitable boredom and "switching off" that would come with having to sit through training that a person knew they would not need. Why choose us for your bespoke management training needs? We have provided tailored, bespoke management training courses to some of the largest organisations in the UK. Using our acquired experience and knowledge of running these courses, we will be able to work with you to create a bepoke management training programme that delivers a significant return on investment, both in terms of tangible and intangible results. ILM accredited management training courses Because we charge a daily training rate rather than a per delegate fee, if you have a number of delegates requiring management training, a bespoke management training course can often be less expensive than putting them all on an open course. A number of courses have been accredited by the ILM, which means you can be assured as to the standard of the course content and delivery. For more information on these, please see our page on ILM Management Training. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Interested in finding out more about bespoke management training? Between us, we can come up with a training plan which will provide relevant, bespoke management training for your delegates which will maximise the return on both your time and cost. We are happy to come to your premises or arrange training facilities nearer to your location if this would be more convenient. Feedback Below is a small selection of past feedback for our management training and development courses and programmes: "Excellent instructor. I looked forward to our monthly lectures knowing that I would have a good laugh but also that I would learn more about the subject and myself. He has been very helpful to me and the rest of the students, not just during the lectures but often in his own time. His enthusiasm for all of the subjects covered during the course was evident throughout, which again helped me to enjoy and understand the subjects and lectures. If I get the chance in future to attend a further course with you, I would jump at the chance."Senior Acquisitions SurveyorGalliford Try "A very accomplished trainer and someone who I would very much like to be involved in our business training going forward. The feedback I have had from all levels of our team structure is excellent."Group HR OperationsEADS Personnel Services UK "Phil has a lot of energy which he throws into the course. This visably broke down resistance and attendees entered into the exercises wholeheartedly."Senior QSBullock Construction Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book.
This course explores ‘What is diabetes’ and the basic anatomy and physiology of what happens to cause diabetes, management, short & long term complications, and caring for someone with diabetes.
This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. For Private options, online or in-person, please send us details of your requirements: This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. Having a quick turnaround from starting to use Tableau, to getting real, actionable insights means that you get a swift return on your investment of time and money. This accelerated approach is key to getting engagement from within your organisation so everyone can immediately see and feel the impact of the data and insights you create. This course is aimed at someone who has not used Tableau in earnest and may be in a functional role, eg. in sales, marketing, finance, operations, business intelligence etc. The course is split into 3 phases and 9 modules: PHASE 1: GET READY MODULE 1: LAUNCH TABLEAU Check Install & Setup Why is Visual Analytics Important MODULE 2: GET FAMILIAR What is possible How does Tableau deal with data Know your way around How do we format charts Dashboard Basics – My First Dashboard MODULE 3: DATA DISCOVERY Connecting to and setting up data in Tableau How Do I Explore my Data – Filters & Sorting How Do I Structure my Data – Groups & Hierarchies, Visual Groups How Tableau Deals with Dates – Using Discrete and Continuous Dates, Custom Dates Phase 2: GET SET MODULE 4: MAKE CALCULATIONS How Do I Create Calculated Fields & Why MODULE 5: MAKE CHARTS Charts that Compare Multiple Measures – Measure Names and Measure Values, Shared Axis Charts, Dual Axis Charts, Scatter Plots Showing Relational & Proportional Data – Pie Charts, Donut Charts, Tree Maps MODULE 6: MAKE TABLES Creating Tables – Creating Tables, Highlight Tables, Heat Maps Phase 3: GO MODULE 7: ADD CONTEXT Reference Lines and Bands MODULE 8: MAKE MAPS Answering Spatial Questions – Mapping, Creating a Choropleth (Filled) Map MODULE 9: MAKE DASHBOARDS Using the Dashboard Interface Dashboard Actions This training course includes over 25 hands-on exercises and quizzes to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives a login to our extensive training portal which covers the theory, practical applications and use cases, exercises, solutions and quizzes in both written and video format. Students must use their own laptop with an active version of Tableau Desktop 2018.2 (or later) pre-installed. What People Are Saying About This Course “Excellent Trainer – knows his stuff, has done it all in the real world, not just the class room.”Richard L., Intelliflo “Tableau is a complicated and powerful tool. After taking this course, I am confident in what I can do, and how it can help improve my work.”Trevor B., Morrison Utility Services “I would highly recommend this course for Tableau beginners, really easy to follow and keep up with as you are hands on during the course. Trainer really helpful too.”Chelsey H., QVC “He is a natural trainer, patient and very good at explaining in simple terms. He has an excellent knowledge base of the system and an obvious enthusiasm for Tableau, data analysis and the best way to convey results. We had been having difficulties in the business in building financial reports from a data cube and he had solutions for these which have proved to be very useful.”Matthew H., ISS Group
Abrasive Wheels Training Nearly half of the workplace accidents involving abrasive wheels are due to an unsafe work system or operator error. This indicates that many of these incidents can be avoided if the risks of working with abrasive wheels are clearly communicated, and the correct safety measures are adopted, Abrasive Wheels Training will eliminate most accidents with Abrasive Wheels. With the appropriate Abrasive wheels training in place, you could significantly reduce the risk of an injury such as friction burns, crushed fingers and loss of eyesight which are the most common amongst abrasive wheel operators with the misuse of machines. This Abrasive Wheels Training Course is designed to assist in reducing the risk of injury for anyone who uses abrasive wheels at work. It guides you through the different types of abrasive wheels, how to identify and store them, how they should be used safely, and how they should be inspected prior to use. Our Abrasive Wheels Training will give all candidates hands-on practical training. Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Abrasive Wheels Course Duration 3-4 Hours Petrol Cut Off Saw 1 Day for all candidates Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Introduction to Abrasive Wheels Definition of Abrasive Wheels Abrasive wheels are tools used for cutting, grinding, and polishing various materials. They are made from abrasive particles, like grit, bonded together to form a solid wheel. When these wheels spin at high speeds, they can shape or finish different surfaces effectively. Types of Abrasive Wheels Commonly Used in Industry Bonded Abrasive Wheels: These are made by combining abrasive particles with a bonding material to form a solid wheel. Bonded abrasive wheels are typically used for tasks like grinding, cutting, and finishing metal or stone. Coated Abrasive Wheels: These have an abrasive layer attached to a backing material, like paper or cloth. Coated abrasive wheels are commonly used for sanding and smoothing surfaces, often in woodworking or metalworking. Abrasive wheel training is essential for learning how to use these tools safely and effectively. Understanding the different types of abrasive wheels and their applications can help you choose the right wheel for your job, ensuring efficiency and safety. Importance of Proper Training Overview of the Risks Associated with Improper Use Using abrasive wheels without proper training can be very dangerous. The importance of proper training cannot be overstated when it comes to the safe and effective use of abrasive wheels. Improper use of abrasive wheels can lead to serious accidents, such as wheel breakage, which can cause flying debris and severe injuries. Other risks include cuts, burns, and eye injuries from sparks or fragments. Not knowing how to handle the equipment properly can also result in damaged materials and inefficient work, leading to wasted time and resources. Benefits of Trained Versus Untrained Usage Undergoing abrasive wheel training is crucial for several reasons: Safety: Trained individuals know how to handle abrasive wheels safely, reducing the risk of accidents and injuries. They learn to inspect the wheels for damage, choose the right type of wheel for the job, and use protective gear correctly. Efficiency: Training ensures that users understand how to use abrasive wheels effectively, leading to faster and more accurate work. Trained users can achieve better results with less effort and time. Cost-Effectiveness: Proper training helps prevent damage to the wheels and the materials being worked on, saving money on replacements and repairs. It also minimizes downtime due to accidents or improper usage. Compliance: Many industries require certification for using abrasive wheels. Completing abrasive wheel training ensures compliance with safety regulations and industry standards, which is essential for legal and insurance purposes. In summary, abrasive wheel training equips users with the knowledge and skills needed to use abrasive wheels safely and efficiently, making the workplace safer and more productive. Getting Started with Abrasive Wheels Essential Equipment and Setup Before using abrasive wheels, it’s important to have the right equipment and ensure everything is set up properly. Here’s what you need: Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect yourself from flying debris, noise, and dust. Abrasive Wheels: Have a selection of abrasive wheels suitable for the tasks you plan to perform. This includes grinding wheels, cutting wheels, and sanding discs. Mounting Equipment: Ensure you have the correct flanges, spacers, and mounting hardware to secure the wheel to the machine properly. Tools and Machines: Use the appropriate tools and machines for your abrasive wheels, such as grinders, sanders, or cut-off saws. Make sure these machines are in good working condition. Work Area: Set up your work area with adequate lighting, ventilation, and space to move around safely. Ensure there are no flammable materials nearby. Completing an abrasive wheels training course will guide you on how to properly set up and use this equipment. Selecting the Right Wheel for the Job Choosing the right abrasive wheel is crucial for getting the job done efficiently and safely. Here’s how to select the right wheel: Material to Be Worked On: Different materials require different types of wheels. For example, use a grinding wheel for metal and a sanding disc for wood. Wheel Specification: Check the specifications of the wheel, including its grit size, bonding material, and hardness. Finer grits are better for finishing, while coarser grits are used for rough grinding. Machine Compatibility: Ensure the wheel is compatible with your machine. Check the wheel’s size, speed rating, and mounting requirements. Type of Task: Match the wheel to the task. Use cutting wheels for cutting, grinding wheels for grinding, and polishing wheels for finishing tasks. Enrolling in a grinding wheel training course can provide detailed guidance on selecting and using the right wheels for different jobs. Proper selection and setup not only improve efficiency but also enhance safety and prolong the life of the abrasive wheels. Safe Operation Techniques Step-by-Step Guide on How to Operate Abrasive Wheels Safely Inspect the Wheel: Before using any abrasive wheel, inspect it for cracks, chips, or other damage. Do not use a damaged wheel. Mount the Wheel Properly: Ensure the wheel is properly mounted on the machine. Follow the manufacturer’s instructions for correct mounting and balancing. Check Machine Guards: Make sure all safety guards are in place and functioning correctly. Guards help protect you from flying debris and accidental contact with the wheel. Wear Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect against sparks, noise, and dust. Start the Machine Safely: Stand to the side of the machine when starting it, not directly in front of the wheel. Allow the wheel to reach full speed before using it. Use Proper Technique: Apply light, even pressure to the workpiece. Avoid forcing the wheel or using excessive pressure, as this can cause the wheel to break. Maintain Control: Keep a firm grip on the tool or workpiece to prevent it from slipping or catching. Avoid Overheating: Use intermittent cuts and allow the wheel to cool down to avoid overheating, which can weaken the wheel and cause it to break. Regular Breaks: Take regular breaks to avoid fatigue, which can lead to mistakes and accidents. Completing an abrasive wheel training course can provide practical demonstrations of these safety techniques. Comparison with Other Cutting Methods Feature Abrasive Wheels Saws (Circular/Band) Laser Cutters Versatility High: Can cut metals, stone, ceramics. Moderate: Best for wood and certain metals. High: Can cut metals, plastics, composites. Precision High: Provides precise cuts and finishes. Moderate: Effective for straight cuts, less precise for intricate designs. Very High: Capable of intricate designs and clean cuts. Cost Low: Generally cheaper initial and maintenance costs. Moderate: Higher initial cost than abrasive wheels but longer lifespan. High: Expensive initial investment and maintenance costs. Portability High: Many tools are portable for on-site cutting and grinding. Low: Often require stationary setups. Low: Typically not portable and integrated into fixed setups. Safety Risks High: Requires proper training to prevent accidents (e.g., HSE, OSHA). Moderate: High-speed blades can be dangerous, need safety measures. Moderate: Requires specialized training to handle safety risks (e.g., reflective materials). Dust/Debris High: Generates significant dust and debris. Low: Produces less dust and debris. Very Low: Minimal dust and debris, cleaner cutting process. Wear and Tear High: Abrasive wheels wear down with use and need regular replacement. Low: Blades have a longer lifespan, less frequent replacement needed. Low: Lasers do not wear down, but components may need maintenance. Training Availability High: Numerous training courses available (e.g., HSE, OSHA). Moderate: Training available but not as comprehensive as abrasive wheel training. High: Specialized training required for safe operation and maintenance. Compliance High: Training helps meet regulatory requirements (e.g., PUWER 1998). Moderate: Safety training helps meet general safety regulations. High: Requires adherence to safety standards and protocols. Operational Speed Moderate: Suitable for detailed work, not as fast as saws for straight cuts. High: Faster cutting speeds for straight cuts. Moderate: Speed depends on material and thickness, generally slower than saws for thicker materials. Common Mistakes and How to Avoid Them Using a Damaged Wheel: Mistake: Using an abrasive wheel with cracks or chips. Solution: Always inspect the wheel before use and replace damaged wheels immediately. Improper Mounting: Mistake: Incorrectly mounting the wheel, leading to imbalance and breakage. Solution: Follow the manufacturer’s instructions and ensure the wheel is securely mounted. Skipping Protective Gear: Mistake: Not wearing safety gear, increasing the risk of injury. Solution: Always wear the recommended protective equipment, including goggles, gloves, and ear protection. Excessive Pressure: Mistake: Applying too much pressure, which can cause the wheel to break. Solution: Use light, even pressure and let the wheel do the work. Incorrect Wheel for the Job: Mistake: Using the wrong type of wheel for the material or task. Solution: Select the appropriate wheel based on the material and the task. Refer to the specifications and guidelines provided during abrasive wheels training. By understanding and avoiding these common mistakes, you can ensure safer and more efficient use of abrasive wheels. Proper training, like an abrasive wheel course, is essential to master these techniques and avoid potential hazards. Maintenance and Care Tips for Maintaining Abrasive Wheels Regular Cleaning: Clean the abrasive wheels regularly to remove any debris or buildup. Use a brush or compressed air to clean the wheel, ensuring it remains effective and prevents clogging. Proper Storage: Store abrasive wheels in a dry, cool place to prevent moisture damage. Keep them on a flat surface or in a vertical position to avoid warping or deformation. Wheel Dressing: Dress the wheel regularly using a wheel dresser to maintain its shape and expose fresh abrasive particles. This helps keep the wheel sharp and efficient. Avoid Overloading: Do not overload the wheel by forcing it to cut or grind faster than its capacity. Overloading can cause excessive wear and reduce the wheel’s lifespan. Use Correct Speed: Always operate the wheel at the recommended speed. Check the maximum speed rating of the wheel and ensure your machine does not exceed this limit. Balanced Use: Use the entire surface of the wheel evenly to prevent uneven wear. Avoid focusing on one spot for too long, which can create grooves and weaken the wheel. Lubrication: If applicable, use the appropriate lubricant to reduce friction and heat buildup. This can extend the life of the wheel and improve performance. How to Check for Wear and Damage Visual Inspection: Before each use, visually inspect the wheel for cracks, chips, or other damage. A damaged wheel can be dangerous and should be replaced immediately. Sound Test: Perform a sound test by gently tapping the wheel with a non-metallic object (like a wooden handle). A clear ringing sound indicates the wheel is intact, while a dull sound suggests it may be cracked and unsafe to use. Check for Unusual Vibrations: When the wheel is running, check for unusual vibrations or wobbling. This can indicate imbalance or damage. Stop using the wheel if you notice these signs and inspect it further. Measure Wheel Wear: Measure the diameter of the wheel regularly to monitor wear. Replace the wheel when it reaches the minimum usable diameter specified by the manufacturer. Surface Condition: Examine the surface of the wheel for glazing or loading. A glazed wheel appears shiny and smooth, indicating it is worn out and needs dressing or replacement. A loaded wheel is clogged with material and may require cleaning or dressing. Mounting Hardware: Check the flanges, spacers, and other mounting hardware for wear or damage. Ensure they are secure and in good condition to maintain proper wheel alignment. Regular maintenance and careful inspection of abrasive wheels can significantly extend their lifespan and ensure safe, efficient operation. Abrasive wheels training provides detailed guidelines on maintaining and checking wheels for wear and damage, helping users develop good maintenance habits. Health and Safety Guidelines Detailed Safety Precautions and Protective Gear Wear Appropriate Protective Gear: Safety Goggles or Face Shield: Protect your eyes and face from flying debris and sparks. Gloves: Wear sturdy gloves to protect your hands from sharp edges and hot materials. Ear Protection: Use earplugs or earmuffs to protect your hearing from the noise produced by grinding operations. Dust Mask or Respirator: Prevent inhalation of dust and particles, especially when working with materials that produce harmful dust. Apron or Protective Clothing: Wear a durable apron or long-sleeved clothing to shield your body from sparks and debris. Machine Safety Checks: Guarding: Ensure all machine guards are in place and secure before operation. Speed Check: Confirm that the machine’s speed does not exceed the wheel’s maximum rated speed. Work Area: Keep the work area clean and free of clutter to prevent tripping hazards. Safe Operation Practices: Proper Setup: Mount the abrasive wheel correctly, following the manufacturer’s instructions. Ensure it is balanced and secure. Correct Usage: Use the abrasive wheel only for its intended purpose. Avoid side grinding unless the wheel is specifically designed for it. Pressure Application: Apply light, even pressure to avoid overloading the wheel and causing it to break. Regular Inspections: Pre-Use Inspection: Check the wheel for any cracks, chips, or signs of wear before each use. During Use: Monitor the wheel for unusual vibrations or noises, and stop the machine immediately if any issues arise. What to Do in Case of an Accident Immediate Response: Stop the Machine: Turn off the machine immediately to prevent further injury. First Aid: Administer first aid for minor injuries. This may include cleaning cuts, applying bandages, and using cold compresses for burns or abrasions. Seek Medical Help: For serious injuries, seek professional medical assistance immediately. Call emergency services if necessary. Report the Incident: Inform Supervisors: Report the accident to your supervisor or safety officer. Provide details about how the incident occurred and the extent of the injuries. Document the Incident: Fill out an accident report form, including information about the equipment used, the nature of the injury, and any contributing factors. Review and Improve Safety Practices: Incident Analysis: Analyze the accident to determine its cause. Review whether safety protocols were followed and identify any gaps in training or equipment maintenance. Safety Training: Consider additional abrasive wheels training or a refresher course to reinforce safe practices and prevent future accidents. Online courses can be a convenient way to update your knowledge. Preventive Measures: Review Procedures: Ensure that all safety procedures are up-to-date and that all employees are familiar with them. Safety Drills: Conduct regular safety drills to prepare for potential accidents and improve response times. Legal Requirements and Certifications Overview of Relevant Laws and Regulations Using abrasive wheels involves adhering to specific safety laws and regulations to ensure the safety and health of workers. Here’s an overview of the key legal requirements: Occupational Safety and Health Administration (OSHA): In the United States, OSHA sets standards for the safe use of abrasive wheels. Employers must comply with OSHA regulations, including proper machine guarding, employee training, and the use of personal protective equipment (PPE). Provision and Use of Work Equipment Regulations (PUWER): In the UK, PUWER requires that work equipment, including abrasive wheels, is suitable for its intended use, properly maintained, and only operated by trained personnel. European Safety Standards: In Europe, EN 12413 is the standard for bonded abrasive products. It sets out requirements for safety, marking, and product testing to ensure the safe use of abrasive wheels. Regular Inspections and Maintenance: Laws often require regular inspections and maintenance of abrasive wheels and related machinery to ensure they remain in safe working condition. Record Keeping: Employers must keep records of all training, inspections, and maintenance activities related to abrasive wheels. How to Get Certified in Abrasive Wheels Training Getting certified in abrasive wheels training involves completing a recognized course and passing the necessary assessments. Here’s how you can achieve certification: Find a Training Provider: Look for accredited training providers that offer courses on abrasive wheels. Valley Plant Training is a well-known provider that offers comprehensive abrasive wheel training courses. You can also search for “abrasive wheel training near me” to find local providers or explore online options. Enroll in an Abrasive Wheel Course: Choose a course that covers both theoretical and practical aspects of abrasive wheel safety. The course should include topics such as wheel selection, proper mounting, safe operation techniques, and maintenance. Valley Plant Training offers courses that meet these criteria. Complete the Training: Attend the training sessions and participate actively. Training can be done in-person or online, depending on your preference and availability. Online courses can be convenient and flexible for busy schedules. Pass the Assessment: At the end of the course, you’ll need to pass an assessment to demonstrate your understanding of the material. This may include a written test and a practical demonstration of your skills. Receive Your Abrasive Wheels Certificate: Upon successful completion of the course and assessment, you will receive an abrasive wheels certificate. This certificate is proof that you have been trained in the safe use of abrasive wheels. Regular Refresher Courses: It’s important to stay updated with the latest safety practices and regulations. Consider taking refresher courses periodically to keep your skills and knowledge current. Valley Plant Training also offers refresher courses to help you stay up-to-date. Obtaining an abrasive wheel training certification from Valley Plant Training or another reputable provider not only enhances your safety and efficiency but also ensures compliance with legal requirements. It demonstrates to employers and regulatory bodies that you are qualified to handle abrasive wheels safely and effectively. Frequently Asked Questions What is abrasive wheel training? This is a training course that teaches you how to safely use and take care of machines that have abrasive wheels, like grinders. It covers choosing the right wheel, setting it up, and learning safety rules to prevent accidents. How much does abrasive wheels training cost? The price can change depending on where you are and who’s teaching the course. Generally, it might cost between £150.00 and £250 for the basic training. How long does abrasive wheels training last? Most basic courses take about a day to complete, around 6 to 8 hours. More detailed courses might take longer, especially if they include hands-on practice. Can abrasive wheel training be done online? Yes, you can learn the theory part online at your own pace. For learning how to actually use the wheels, you might need to attend a session in person to get practical experience. What are the two types of abrasive wheels? There are two main kinds: bonded and coated abrasive wheels. Bonded wheels are made of abrasive particles stuck together and are used for tasks like grinding or cutting. Coated wheels have a layer of abrasive glued to a backing material and are used for smoothing surfaces. What are the rules for abrasive wheels? The main rules include setting up the wheel correctly, wearing the right safety gear, checking the wheel regularly for damage, and following specific steps when using it to stay safe. There are also official safety standards you need to follow. Testing Of Candidates We will assess the delegates throughout the course on their levels of participation and understanding, they will demonstrate the inspection of various Abrasive wheels for damage and suitability. Then the delegates will complete a 25 question assessment paper at the end of the course. Successful delegates will be issued with the NPORS operator card Abrasive Wheels Training Covers: The requirements of the HASAW and PUWER and all associated regulations in respect of Abrasive Wheels. Hazards arising from the use of Abrasive Wheels and the precautions that should be taken. How to identify the Abrasive Wheel types and characteristics. Storage, handling and transportation of Abrasive Wheels. Inspecting and testing Abrasive Wheels. Personal protective equipment. Abrasive Wheels Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of abrasive wheels and the construction industry We have our own training centre for abrasive wheels conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment. Our abrasive wheels training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS abrasive wheels Tester to your site nationwide, to reduce the amount of time away from work Other course: Enhance your skills with our specialized courses, including Lift Supervision Training, Appointed Person Training, Telehandler Training, Cat & Genny Training, Slinger Signaller Training, Lorry Loader Training and Crusher Training. Each program is designed to equip you with the expertise needed for excellence in your field.
Lorry Loader Training The aim of the Lorry Loader Training or Clamshell Bucket Courses is to provide the candidate with the basic knowledge and practical skills involved in operating a Lorry Loader ( HIAB ) or clamshell bucket courses, and on successful completion of the practical test, you will be issued with the NPORS Identity card with or without the CSCS logo. Discounts are available for multiple bookings NPORS/CSCS Lorry loader Experienced Worker Test or Training can only be delivered on our customer’s sites nationwide, Therefore reducing downtime and disruption of works to our clients. Experienced operator – NPORS Lorry Loader Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Lorry Loader Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Lorry Loader Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Lorry Loader Test is for operators who have received some form of training in the past or alternatively has been operating the Lorry Loader for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the lorry loader test, a theory section comprised of 25 questions and a practical session. Lorry Loader Training Course: Safely Operating Mobile Crane Vehicles 1. Introduction to Lorry Loaders Overview of lorry loader types and configurations Understanding the components and controls of a lorry loader Different applications and lifting capacities of lorry loaders 2. Lorry Loader Safety Procedures Importance of safety in lorry loader operation Pre-operational checks and inspections Understanding load charts and load capacities Personal protective equipment (PPE) requirements Emergency procedures: shutdown, lockout/tagout, and evacuation protocols 3. Lorry Loader Operation Basics Starting, stopping, and controlling the lorry loader, include emergency stops Familiarisation with lorry loader controls: boom, remote, and outriggers Manoeuvring the lorry loader on different terrain types: roads, construction sites, etc. Lifting and lowering loads safely and accurately 4. Load Handling Techniques Proper assessment of loads: weight, size, and stability Positioning the lorry loader for efficient loading and unloading Securing loads with proper rigging techniques: slings, chains, and hooks Stacking and de-stacking loads safely and efficiently Using other professionals to complete the work. Slinger signaller to direct the load 5. Site Safety and Hazard Awareness Identifying potential hazards in the workplace Working safely around pedestrians, other vehicles, and obstacles Recognising environmental hazards: overhead obstructions, power lines, etc. Understanding site-specific safety rules and regulations 6. Maintenance and Inspections Importance of regular maintenance for lorry loader performance and reliability Daily, pre-shift, and post-shift inspection procedures Lubrication points and maintenance schedules Identifying and reporting mechanical issues and wear parts replacement 7. Practical Hands-On Training Practical exercises in lorry loader operation under supervision Manoeuvring through obstacle courses and confined spaces Load handling exercises: lifting, positioning, and placing loads Emergency response drills: simulated scenarios to test response and decision-making skills 8. Assessment and Certification Written examination to assess theoretical knowledge Practical assessment of lorry loader operation skills Certification upon successful completion of the course A lorry loader training course, by Vally Plant Training provides participants with the essential knowledge, skills, and confidence to operate lorry loaders safely and efficiently in various work environments. By covering topics such as safety procedures, operation techniques, load handling, site awareness, maintenance practices, and practical hands-on training, participants can enhance their proficiency and contribute to a safer and more productive workplace. Whether you’re a novice operator or an experienced professional, investing in lorry loader training is essential for ensuring compliance, reducing risks, and maximising productivity in lifting operations. Lorry Loader Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of lorry loader and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built HIAB practical training area to simulate an actual working environment. Our Lorry Loader or clamshell bucket courses and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS LORRY LOADER Tester to your site nationwide, to reduce the amount of time away from work More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Frequently Asked Questions 1. What is the aim of the Lorry Loader Training course? • The course aims to provide candidates with the basic knowledge and practical skills involved in operating a Lorry Loader (HIAB) or clamshell bucket. Successful completion of the practical test will result in receiving the NPORS Identity card with or without the CSCS logo. 2. What does the Lorry Loader training course cover? • The course covers various aspects, including: o Types and configurations of lorry loaders o Safety procedures and pre-operational checks o Operation basics, including controls and manoeuvring o Load handling techniques o Site safety and hazard awareness o Maintenance and inspection procedures o Practical hands-on training and assessments 3. What is the duration of the Lorry Loader Training course? • For experienced operators, the course is a 1-day test, accommodating up to 4 candidates. For novice operators, it is a 2-day training session, accommodating up to 3 candidates. 4. Where is the training conducted? • Training can be conducted at the client’s site nationwide, which helps reduce downtime and disruption to work. The training centre is located near the M5 junction 9 in Tewkesbury, with a purpose-built HIAB practical training area. 5. What are the certification options available? • There are two certification options: o NPORS traditional card (valid for 5 years) o NPORS card with CSCS logo (initial RED trained operator card valid for 2 years, upgradable to BLUE competent operator card upon completing relevant NVQ) For those looking for a “NPORS Lorry Loader Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
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NPORS Appointed Person Course or Training NPORS Appointed Person Lifting Operations Training is aimed at anyone who is required to plan safe systems of work using lifting equipment and to gain the NPORS Appointed Person operator card. The aim of the course is to provide candidates with underpinning knowledge to prepare them for the role and responsibility. It is recommended that prior to attending this course individuals should have some experience of working with lifting equipment, especially mobile cranes. It is important that all delegates have a good understanding of spoken and written English for the appointed person course. NPORS is an approved CSCS Partner Card Scheme, firstly providing evidence that individuals working on construction sites have the appropriate training and qualifications but more importantly for the safe operation of the appointed person. Furthermore, training criteria is based on the approved standards of the Construction leadership Council. Experienced Appointed Person Test For experienced Appointed Persons you must complete a 1 day refresher training course. For refresher training you must have held a certificate or card in the past Appointed Person Course Duration: Experienced Worker Test: 1 day refresher training, maximum of 6 candidates Novice: 5 day’s training, maximum of 6 candidates Location*: Tewkesbury or at our clients’ site nationwide Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Appointed Person Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. The Appointed Person Course Includes: This Appointed Person Course covers essential legislation, crane appreciation, lifting accessories, and planning lifting operations. It culminates in writing a risk assessment and method statement. Legislation LOLER, PUWER, HASAWA. Codes of practice BS7121. Roles and responsibilities of personnel involved with lifting operations. Crane appreciation, crane types, capabilities and limitations. Duty charts. Crane terminology. Documentation and certification for lifting equipment and lifting accessories. Crane stability/ground conditions. Safe Load Indicators (SLI) and Safe Working Loads (SWL). Lifting accessories. Types of accessories and use. Slinging techniques. Down rating of accessories. Sling angles. Communications. Planning a lifting operation. Writing a risk assessment (end test). Writing a method statement (end test). Appointed Person Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of lifting equipment and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the AP Course. Our Appointed Person training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Appointed Person Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. What is the NPORS Appointed Person Lifting Operations Training? This training is designed for individuals required to plan safe systems of work using lifting equipment. It provides the knowledge necessary to prepare for the role and responsibilities of an Appointed Person. 2. Who should take this course? Anyone involved in planning and managing lifting operations, especially those with prior experience with lifting equipment, should take this course. 3. What does the course cover? The course covers legislation, codes of practice, roles and responsibilities, types of cranes, duty charts, lifting accessories, risk assessment, and method statement preparation. 4. How long is the course? The course duration is 5 days for novices and 1 day for experienced individuals seeking a refresher. 5. What certification do I receive upon completion? Participants receive an NPORS Appointed Person operator card, valid for 5 years or an NPORS card with CSCS logo. 6. Are there any prerequisites? Candidates should have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.