REFERENCE CODE 603/4678/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This is a work-based learning qualification for those involved in cavity wall surveys/inspections and/or clearance. The qualification has been developed at the request of and in partnership with OSCAR OSNITE https://oscaronsite.co.uk The OSCAR and this qualification are recognised by a number of UKAS Certification bodies, industry bodies, Local Authorities and industry stakeholders. Prior to registering on this qualification, individuals must be registered with OSCAR. The clearance pathway enables individuals to carry out the extraction of cavity wall insulation to create a clear cavity that can be reinsulated or insulated if the system has been used to remove debris only. Candidates must also prove knowledge and competence to create a clear cavity to be able to facilitate External Rendering and External Wall Insulation complying with current Building Regulations. All work must be completed following safe working practices, relevant legislation, and comply with contract information and the allocated timescales. The surveyor/inspection pathway requires candidates to demonstrate the skills and knowledge required to interpret information to be able to carry out a Cavity Clearance survey in accordance with the job specifications, following safe working practices and within the allocated time. The Surveyor must also understand how to communicate with others to ensure work is carried out effectively. This pathway includes identifying and selecting the correct quality of equipment, additionally candidates must understand how to calculate quantity, area and wastage. To achieve this pathway unit the survey work must be carried out in ways that will minimise the risk of damage to the work and surrounding area and using and maintaining equipment effectively. This qualification is made up of 3 mandatory units and 2 pathways. Candidates must complete the mandatory units and one or both of the pathways. The minimum credit value of this qualification is 24 credits. There is also an entirely optional additional unit, if achieved this will appear on the qualification certificate but does not count towards the minimum credit value of the qualification. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 240 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to gain the skills and knowledge to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 84. Mandatory Units Level Credit Conforming to General Health, Safety and Welfare in the Workplace Conforming to Productive Working Practices in the Workplace Handling and Storing Resources in the Workplace 2 5 Pathway 1 Cavity Wall Clearance Cavity wall clearance in the workplace CWC1 Pathway 2 – Cavity Extraction Specialist Surveyor/Inspector Surveying/Inspection of Cavity wall clearance in the workplace Summary of the: GQA NVQ LEVEL 2 CERTIFICATE IN CAVITY WALL EXTRACTION OCCUPATIONS SICW1 Additional Unit Erecting and Dismantling Access/Working Platforms in the Workplace Achieving the combination of Mandatory units and the correct choice of Optional credits will mean the qualification has been completed and GQA will provide the qualification title. Where a candidate has completed additional credits, the qualification will list these as “additional credits”, in cases where the candidate has not completed the full qualification and will not go on to do so, a Certificate of credit can be issued for the credits achieved. Assessment guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for GQA qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy
REFERENCE CODE 603/4678/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This is a work-based learning qualification for those involved in cavity wall surveys/inspections and/or clearance. The qualification has been developed at the request of and in partnership with OSCAR OSNITE https://oscaronsite.co.uk The OSCAR and this qualification are recognised by a number of UKAS Certification bodies, industry bodies, Local Authorities and industry stakeholders. Prior to registering on this qualification, individuals must be registered with OSCAR. The clearance pathway enables individuals to carry out the extraction of cavity wall insulation to create a clear cavity that can be reinsulated or insulated if the system has been used to remove debris only. Candidates must also prove knowledge and competence to create a clear cavity to be able to facilitate External Rendering and External Wall Insulation complying with current Building Regulations. All work must be completed following safe working practices, relevant legislation, and comply with contract information and the allocated timescales. The surveyor/inspection pathway requires candidates to demonstrate the skills and knowledge required to interpret information to be able to carry out a Cavity Clearance survey in accordance with the job specifications, following safe working practices and within the allocated time. The Surveyor must also understand how to communicate with others to ensure work is carried out effectively. This pathway includes identifying and selecting the correct quality of equipment, additionally candidates must understand how to calculate quantity, area and wastage. To achieve this pathway unit the survey work must be carried out in ways that will minimise the risk of damage to the work and surrounding area and using and maintaining equipment effectively. This qualification is made up of 3 mandatory units and 2 pathways. Candidates must complete the mandatory units and one or both of the pathways. The minimum credit value of this qualification is 24 credits. There is also an entirely optional additional unit, if achieved this will appear on the qualification certificate but does not count towards the minimum credit value of the qualification. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 240 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to gain the skills and knowledge to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 84. Mandatory Units Level Credit Conforming to General Health, Safety and Welfare in the Workplace Conforming to Productive Working Practices in the Workplace Handling and Storing Resources in the Workplace 2 5 Pathway 1 Cavity Wall Clearance Cavity wall clearance in the workplace CWC1 Pathway 2 – Cavity Extraction Specialist Surveyor/Inspector Surveying/Inspection of Cavity wall clearance in the workplace Summary of the: GQA NVQ LEVEL 2 CERTIFICATE IN CAVITY WALL EXTRACTION OCCUPATIONS SICW1 Additional Unit Erecting and Dismantling Access/Working Platforms in the Workplace Achieving the combination of Mandatory units and the correct choice of Optional credits will mean the qualification has been completed and GQA will provide the qualification title. Where a candidate has completed additional credits, the qualification will list these as “additional credits”, in cases where the candidate has not completed the full qualification and will not go on to do so, a Certificate of credit can be issued for the credits achieved. Assessment guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for GQA qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy
Nowadays not only do we rely on our commercial and sales staff to hit that bottom line but we expect our engineers and project teams to play their part too - not only through their engineering and management skills but by behaving in a commercially minded way in their dealings with their counterparts in customer or supplier organisations. This means understanding, amongst other things, the issues surrounding the commencement of work ahead of contract, having a clear contract baseline, recognising the broader implications of contract change, the need for timeliness and the consequences of failing to meet the contracted timetable. This practical one-day programme has been designed specifically to give engineers, project staff and others just that understanding. The course is designed principally to provide engineers and project staff with an appreciation of contractual obligations, liabilities, rights and remedies so that they understand the implications of their actions. It is also suitable for business development staff who are negotiating contracts on behalf of the business. The main focus of the day is on creating an awareness of when a situation may have commercial implications that would harm an organisation's business interests if not recognised and handled appropriately and how taking a positive but more commercial approach to those situations can lead to a more positive outcome for the business. As well as providing an understanding of the commercial imperatives the day also focuses on specific areas affecting engineers and project staff, such as the recognition and management of change, the risks when working outside the contract and managing delays in contracts. The course identifies the different remedies that may apply according to the reasons for the delay and provides some thoughts on pushing back should such situations arise. On completion of this programme the participants will: appreciate the need for contractual controls and will have a better understanding of their relevance and how they can be applied, particularly the issues of starting work ahead of contract, implementing changes and inadvertently creating a binding contract by their behaviour; have gained an understanding of the terminology and procedural issues pertaining to contracting within a programme; and be more commercially aware and better equipped for their roles. 1 Basic contract law - bidding and contract formation Purpose of a contract Contract formation - the key elements required to create a legally binding agreement Completeness and enforceability Express and implied terms Conditions v warranties The use of, and issues arising from, standard forms of sale and purchase Use of 'subject to contract' Letters of intent Authority to commit 2 Change management Recognising changes to a contracted requirement Pricing change Implementation and management of change 3 Key contracting terms and conditions By the end of this module participants will be able to identify the key principles associated with: Pricing Getting paid and retaining payment Cashflow Delivery and acceptance Programme delaysExamining some reasons for non-performance...Customer failureContractor's failureNo fault delays ... and the consequences of non-performance: Damages claimsLiquidated damagesForce majeureContinued performance Waiver clauses and recent case law Use of best/reasonable endeavours Contract termination 4 Warranties, indemnities and liability Express and implied warranties Limiting liability 5 Protection of information Forms of intellectual property Background/foreground intellectual property Marking intellectual property Intellectual property rights Copyright Software Confidentiality agreements Internet
In today's competitive business world firms are under unprecedented pressure to deliver value to their shareholders and other key stakeholders. Senior executives in all parts of the organisation are finding that they need some degree of financial know how to cope with the responsibility placed on them as business managers and key decision-makers; monitoring and improving business performance, investing in capital projects, mergers and acquisitions: all require some degree of financial knowledge. The key financial skills are not as difficult to learn as many people believe and in the hands of an experienced senior executive they can provide a formidable competitive advantage. After completing this course delegates will be able to: Understand fundamental business finance concepts; understand, analyse and interpret financial statements: Profit Statement, Balance Sheet and Cashflow Statement Understand the vital difference between profit and cashflow; identify the key components of working capital and how they can be managed to generate strong cashflow Evaluate pricing decisions based on an understanding of the nature of business costs and their impact on gross margin and break-even sales; managing pricing, discounts and costs to generate strong business profits; understand how lean manufacturing methods improve profit Use powerful analytical tools to measure and improve the performance of their own company and assess the effectiveness of their competitors Apply and interpret techniques for assessing and comparing investment opportunities in capital projects, business acquisitions and other ventures; understand and apply common methods of business valuation Understand the role of business finance in formulating and implementing competitive business strategy; the role of budgeting as part of the planning process and the various approaches to budgeting and performance measurement 1 Basic principles Delivering value to key stakeholders Accounting concepts, GAAP, IFRS and common terms Understanding and using the balance sheet Understanding and using the profit statement Recognising the vital difference between profit and cashflow Understanding and using the cashflow statement What financial statements can and cannot tell us 2 Managing and improving cashflow Sources of finance and their advantages and disadvantages What is working capital and why is it so important? Managing stocks, debtors and creditors Understanding how working capital drives business growth Understanding and avoiding the over-trading trap Unlocking the funds tied up in fixed assets: asset backed loans and leasing 3 Managing and improving profit Understanding how profits generate cashflow The fundamental nature of costs: fixed and variable business costs Understanding gross margin and break-even How common pricing methods affect gross margin and profit Effective strategies to improve gross margin Using value chain analysis to reduce costs Lean manufacturing methodsUnderstanding Just-in-time, 6 Sigma and Kaizen methods Improving profitEffective and defective strategies 4 Measuring and managing business performance Measures of financial performance and strength Investor behaviour: the risk and reward relationship Return on investment (ROI): the ultimate measure of business performance How profit margin and net asset turnover drive return on net assets Why some companies are more profitable that others Understanding competitive advantage: cost and differentiation advantage Why great companies failWhat happened to Kodak? Using a 'Pyramid of Ratios' to improve business performance Using Critical Success Factors to develop Key Performance Indicators 5 Budgeting and forecasting methods Using budgets to support strategy Objectives and methods for effective budgets Using budgets to monitor and manage business performance Alternative approaches to budgeting Developing and implementing Balanced Scorecards Beyond Budgeting Forecasting methods and techniques Identifying key business drivers Using rolling forecasts and 'what-if' models to aid decision-making
The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role, and help participants understand the skills required by, the project leader Provide a structured framework to help participants manage multiple projects Identify opportunities to improve project management within the organisation DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Managing smaller projects Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles Key issues and challenges of smaller projects The multi-project world; project portfolio management 3 Project exercise Syndicate teams plan and manage a small project Review of the project exercise: What are the keys to successful management of small projects? 4 Setting up the project Getting organised Managing the definition process Identifying and managing project stakeholders Working with the customer to define the scope and agree deliverables 5 Case study 1 Defining the project scope and deliverables Syndicate teams define the scope and deliverables for a typical project 6 Project planning The importance and cost benefit of effective planning Planning the plan; deciding how detailed a plan to create Packaging the work and estimating timescales and costs Developing project / resource schedules; setting milestones for control v Identifying and managing critical path activities 7 Case study 2 Creating the project plan Syndicate teams develop and analyse the project plan DAY TWO 8 Managing project risks Identifying risks to the project outcome, timescale and cost Evaluating risks and adopting an appropriate risk strategy Defining risk ownership; keeping a simple risk log Keeping risk management up to date; staying pro-active Integrating planning and risk management 9 Project control Managing change, minimising scope creep Selecting the data needed to provide early warning of problems Monitoring performance easily with 'S' curves and slip charts Using trend forecasting to assess true project status Running project review meetings 10 Managing a multi-project portfolio Understanding the world of multiple projects Establishing ownership of project / programme management Classifying projects and creating the 'master schedule' Defining and applying project lifecycle management Resource management: essential pre-requisites and mechanisms Project prioritisation criteria and techniques; pain / gain analysis 11 Managing the multi-project team Characteristics of small project teams / part-time team membership Clarifying line and project management responsibilities Implementing effective manpower planning Establishing professional working practices in the team Developing project management competences in the team Establishing team roles and integrating team members 12 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion
The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business. Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme. Course Syllabus The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following: Module One Introduction to Coaching and Mentoring Exploding the myths surrounding coaching Benefits of coaching and mentoring The role of a coach and mentor How to avoid everyday interference that takes your time away from coaching people to achieve results How motivation works The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them Why coaching is an action orientated partnership purely focused on measurable results Coaching and mentoring outcomes Module Two Managing a Coaching Session The most important skills of a business coach The key characteristics of a good coach How to ask powerful coaching questions Opportunity to role-play using the STAR/GROW model Module Three Mentoring in Action Mentoring suggestions The first meeting Between first and second meetings The second meeting The Experiential learning cycle Model discussions Frequent questions asked by Mentors Duration of mentoring End of relationships Module Four Putting Learning into Practice Building a bank of great coaching questions Demonstration of what has been taught in a live coaching/mentoring meeting Individual feedback from a professional coach Creating SMART action plans Getting started as a work coach/mentor Group review and feedback on new learning Action steps for new coaches Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
Many organisations find that project teams struggle to create and maintain effective plans. Estimates are often overly optimistic and risks go unmanaged until the inevitable happens. Resource managers also find it hard to forecast the likely loading on their departments and requests for support are not provided in a consistent format. This programme has been developed to address these needs in a very practical, hands-on format. Case study work can be based on simulations or on the organisation's current projects for maximum benefit to participants. The aim of this training is to develop and enhance participants' planning and risk management skills in order to maximise the success of project work undertaken by the organisation. The principal training objectives for this programme are to: Provide a structured, integrated approach to planning and risk management Demonstrate practical tools and techniques for each stage of planning Show how to organise and involve relevant people in the planning process Explain how to use the plan for forecasting and pro-active project control Identify ways to improve planning, both individually and corporately The course will emphasise the importance of participative planning techniques that improve the quality of plans whilst reducing overall time and cost of planning. The course will encourage discussion of internal procedures and practices and may be customised to include them if required. DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Projects and planning Why plan? The benefits of good planning / penalties of poor planning Planning in the project lifecycle; the need for a 'living' plan The interaction between target setting and the planning process Team exercise: planning the project 3 Planning the plan Defining the application and structure of the plan Impact of planning decisions during the project lifecycle Using available time to create an effective plan 4 Defining deliverables Assessing the context; reviewing the goals and stakeholders Developing the scope and defining deliverables; scope mapping Understanding customer priorities; delivering value for money Case study: defining the project deliverables 5 Creating the work breakdown Building the work breakdown structure Detailing the tasks and sub-tasks; structured brainstorming Defining task ownership; the task responsibility matrix 6 Creating and using a logical network Developing the logical network; task boarding Determining the critical path and calculating float Accelerating the plan; concurrent programming and risk Individual and group exercises DAY TWO 7 Developing resource schedules Deriving the Gantt chart from the network Developing the detailed resource schedules Calculating the expenditure profile ('S' curve) 8 Estimating task durations and costs Understanding estimates: effort, availability and duration Estimating tools and techniques Application of estimating techniques during the project lifecycle 9 Case study Developing the project plan Refining the project plan Team presentations and discussion 10 Managing risks and refining the plan Awareness of contractual issues associated with risk Identifying and evaluating risks; deciding ownership Managing risks: determining levels of provision and contingency Controlling risks: maintaining an up-to date risk register 11 Planning for pro-active control The earned value analysis (EVA) concept and its predictive value Deriving the measures needed for cost and delivery performance Practical issues associated with implementing EVA 12 Using and maintaining the plan Tracking progress and updating the plan Publishing and controlling the plan 13 Course review and transfer planning (Course sponsor present) Identify ways of implementing the techniques learnt Sponsor-led review and discussion of proposals Conclusion
Abrasive Wheels Training Nearly half of the workplace accidents involving abrasive wheels are due to an unsafe work system or operator error. This indicates that many of these incidents can be avoided if the risks of working with abrasive wheels are clearly communicated, and the correct safety measures are adopted, Abrasive Wheels Training will eliminate most accidents with Abrasive Wheels. With the appropriate Abrasive wheels training in place, you could significantly reduce the risk of an injury such as friction burns, crushed fingers and loss of eyesight which are the most common amongst abrasive wheel operators with the misuse of machines. This Abrasive Wheels Training Course is designed to assist in reducing the risk of injury for anyone who uses abrasive wheels at work. It guides you through the different types of abrasive wheels, how to identify and store them, how they should be used safely, and how they should be inspected prior to use. Our Abrasive Wheels Training will give all candidates hands-on practical training. Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Abrasive Wheels Course Duration 3-4 Hours Petrol Cut Off Saw 1 Day for all candidates Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Introduction to Abrasive Wheels Definition of Abrasive Wheels Abrasive wheels are tools used for cutting, grinding, and polishing various materials. They are made from abrasive particles, like grit, bonded together to form a solid wheel. When these wheels spin at high speeds, they can shape or finish different surfaces effectively. Types of Abrasive Wheels Commonly Used in Industry Bonded Abrasive Wheels: These are made by combining abrasive particles with a bonding material to form a solid wheel. Bonded abrasive wheels are typically used for tasks like grinding, cutting, and finishing metal or stone. Coated Abrasive Wheels: These have an abrasive layer attached to a backing material, like paper or cloth. Coated abrasive wheels are commonly used for sanding and smoothing surfaces, often in woodworking or metalworking. Abrasive wheel training is essential for learning how to use these tools safely and effectively. Understanding the different types of abrasive wheels and their applications can help you choose the right wheel for your job, ensuring efficiency and safety. Importance of Proper Training Overview of the Risks Associated with Improper Use Using abrasive wheels without proper training can be very dangerous. The importance of proper training cannot be overstated when it comes to the safe and effective use of abrasive wheels. Improper use of abrasive wheels can lead to serious accidents, such as wheel breakage, which can cause flying debris and severe injuries. Other risks include cuts, burns, and eye injuries from sparks or fragments. Not knowing how to handle the equipment properly can also result in damaged materials and inefficient work, leading to wasted time and resources. Benefits of Trained Versus Untrained Usage Undergoing abrasive wheel training is crucial for several reasons: Safety: Trained individuals know how to handle abrasive wheels safely, reducing the risk of accidents and injuries. They learn to inspect the wheels for damage, choose the right type of wheel for the job, and use protective gear correctly. Efficiency: Training ensures that users understand how to use abrasive wheels effectively, leading to faster and more accurate work. Trained users can achieve better results with less effort and time. Cost-Effectiveness: Proper training helps prevent damage to the wheels and the materials being worked on, saving money on replacements and repairs. It also minimizes downtime due to accidents or improper usage. Compliance: Many industries require certification for using abrasive wheels. Completing abrasive wheel training ensures compliance with safety regulations and industry standards, which is essential for legal and insurance purposes. In summary, abrasive wheel training equips users with the knowledge and skills needed to use abrasive wheels safely and efficiently, making the workplace safer and more productive. Getting Started with Abrasive Wheels Essential Equipment and Setup Before using abrasive wheels, it’s important to have the right equipment and ensure everything is set up properly. Here’s what you need: Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect yourself from flying debris, noise, and dust. Abrasive Wheels: Have a selection of abrasive wheels suitable for the tasks you plan to perform. This includes grinding wheels, cutting wheels, and sanding discs. Mounting Equipment: Ensure you have the correct flanges, spacers, and mounting hardware to secure the wheel to the machine properly. Tools and Machines: Use the appropriate tools and machines for your abrasive wheels, such as grinders, sanders, or cut-off saws. Make sure these machines are in good working condition. Work Area: Set up your work area with adequate lighting, ventilation, and space to move around safely. Ensure there are no flammable materials nearby. Completing an abrasive wheels training course will guide you on how to properly set up and use this equipment. Selecting the Right Wheel for the Job Choosing the right abrasive wheel is crucial for getting the job done efficiently and safely. Here’s how to select the right wheel: Material to Be Worked On: Different materials require different types of wheels. For example, use a grinding wheel for metal and a sanding disc for wood. Wheel Specification: Check the specifications of the wheel, including its grit size, bonding material, and hardness. Finer grits are better for finishing, while coarser grits are used for rough grinding. Machine Compatibility: Ensure the wheel is compatible with your machine. Check the wheel’s size, speed rating, and mounting requirements. Type of Task: Match the wheel to the task. Use cutting wheels for cutting, grinding wheels for grinding, and polishing wheels for finishing tasks. Enrolling in a grinding wheel training course can provide detailed guidance on selecting and using the right wheels for different jobs. Proper selection and setup not only improve efficiency but also enhance safety and prolong the life of the abrasive wheels. Safe Operation Techniques Step-by-Step Guide on How to Operate Abrasive Wheels Safely Inspect the Wheel: Before using any abrasive wheel, inspect it for cracks, chips, or other damage. Do not use a damaged wheel. Mount the Wheel Properly: Ensure the wheel is properly mounted on the machine. Follow the manufacturer’s instructions for correct mounting and balancing. Check Machine Guards: Make sure all safety guards are in place and functioning correctly. Guards help protect you from flying debris and accidental contact with the wheel. Wear Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect against sparks, noise, and dust. Start the Machine Safely: Stand to the side of the machine when starting it, not directly in front of the wheel. Allow the wheel to reach full speed before using it. Use Proper Technique: Apply light, even pressure to the workpiece. Avoid forcing the wheel or using excessive pressure, as this can cause the wheel to break. Maintain Control: Keep a firm grip on the tool or workpiece to prevent it from slipping or catching. Avoid Overheating: Use intermittent cuts and allow the wheel to cool down to avoid overheating, which can weaken the wheel and cause it to break. Regular Breaks: Take regular breaks to avoid fatigue, which can lead to mistakes and accidents. Completing an abrasive wheel training course can provide practical demonstrations of these safety techniques. Comparison with Other Cutting Methods Feature Abrasive Wheels Saws (Circular/Band) Laser Cutters Versatility High: Can cut metals, stone, ceramics. Moderate: Best for wood and certain metals. High: Can cut metals, plastics, composites. Precision High: Provides precise cuts and finishes. Moderate: Effective for straight cuts, less precise for intricate designs. Very High: Capable of intricate designs and clean cuts. Cost Low: Generally cheaper initial and maintenance costs. Moderate: Higher initial cost than abrasive wheels but longer lifespan. High: Expensive initial investment and maintenance costs. Portability High: Many tools are portable for on-site cutting and grinding. Low: Often require stationary setups. Low: Typically not portable and integrated into fixed setups. Safety Risks High: Requires proper training to prevent accidents (e.g., HSE, OSHA). Moderate: High-speed blades can be dangerous, need safety measures. Moderate: Requires specialized training to handle safety risks (e.g., reflective materials). Dust/Debris High: Generates significant dust and debris. Low: Produces less dust and debris. Very Low: Minimal dust and debris, cleaner cutting process. Wear and Tear High: Abrasive wheels wear down with use and need regular replacement. Low: Blades have a longer lifespan, less frequent replacement needed. Low: Lasers do not wear down, but components may need maintenance. Training Availability High: Numerous training courses available (e.g., HSE, OSHA). Moderate: Training available but not as comprehensive as abrasive wheel training. High: Specialized training required for safe operation and maintenance. Compliance High: Training helps meet regulatory requirements (e.g., PUWER 1998). Moderate: Safety training helps meet general safety regulations. High: Requires adherence to safety standards and protocols. Operational Speed Moderate: Suitable for detailed work, not as fast as saws for straight cuts. High: Faster cutting speeds for straight cuts. Moderate: Speed depends on material and thickness, generally slower than saws for thicker materials. Common Mistakes and How to Avoid Them Using a Damaged Wheel: Mistake: Using an abrasive wheel with cracks or chips. Solution: Always inspect the wheel before use and replace damaged wheels immediately. Improper Mounting: Mistake: Incorrectly mounting the wheel, leading to imbalance and breakage. Solution: Follow the manufacturer’s instructions and ensure the wheel is securely mounted. Skipping Protective Gear: Mistake: Not wearing safety gear, increasing the risk of injury. Solution: Always wear the recommended protective equipment, including goggles, gloves, and ear protection. Excessive Pressure: Mistake: Applying too much pressure, which can cause the wheel to break. Solution: Use light, even pressure and let the wheel do the work. Incorrect Wheel for the Job: Mistake: Using the wrong type of wheel for the material or task. Solution: Select the appropriate wheel based on the material and the task. Refer to the specifications and guidelines provided during abrasive wheels training. By understanding and avoiding these common mistakes, you can ensure safer and more efficient use of abrasive wheels. Proper training, like an abrasive wheel course, is essential to master these techniques and avoid potential hazards. Maintenance and Care Tips for Maintaining Abrasive Wheels Regular Cleaning: Clean the abrasive wheels regularly to remove any debris or buildup. Use a brush or compressed air to clean the wheel, ensuring it remains effective and prevents clogging. Proper Storage: Store abrasive wheels in a dry, cool place to prevent moisture damage. Keep them on a flat surface or in a vertical position to avoid warping or deformation. Wheel Dressing: Dress the wheel regularly using a wheel dresser to maintain its shape and expose fresh abrasive particles. This helps keep the wheel sharp and efficient. Avoid Overloading: Do not overload the wheel by forcing it to cut or grind faster than its capacity. Overloading can cause excessive wear and reduce the wheel’s lifespan. Use Correct Speed: Always operate the wheel at the recommended speed. Check the maximum speed rating of the wheel and ensure your machine does not exceed this limit. Balanced Use: Use the entire surface of the wheel evenly to prevent uneven wear. Avoid focusing on one spot for too long, which can create grooves and weaken the wheel. Lubrication: If applicable, use the appropriate lubricant to reduce friction and heat buildup. This can extend the life of the wheel and improve performance. How to Check for Wear and Damage Visual Inspection: Before each use, visually inspect the wheel for cracks, chips, or other damage. A damaged wheel can be dangerous and should be replaced immediately. Sound Test: Perform a sound test by gently tapping the wheel with a non-metallic object (like a wooden handle). A clear ringing sound indicates the wheel is intact, while a dull sound suggests it may be cracked and unsafe to use. Check for Unusual Vibrations: When the wheel is running, check for unusual vibrations or wobbling. This can indicate imbalance or damage. Stop using the wheel if you notice these signs and inspect it further. Measure Wheel Wear: Measure the diameter of the wheel regularly to monitor wear. Replace the wheel when it reaches the minimum usable diameter specified by the manufacturer. Surface Condition: Examine the surface of the wheel for glazing or loading. A glazed wheel appears shiny and smooth, indicating it is worn out and needs dressing or replacement. A loaded wheel is clogged with material and may require cleaning or dressing. Mounting Hardware: Check the flanges, spacers, and other mounting hardware for wear or damage. Ensure they are secure and in good condition to maintain proper wheel alignment. Regular maintenance and careful inspection of abrasive wheels can significantly extend their lifespan and ensure safe, efficient operation. Abrasive wheels training provides detailed guidelines on maintaining and checking wheels for wear and damage, helping users develop good maintenance habits. Health and Safety Guidelines Detailed Safety Precautions and Protective Gear Wear Appropriate Protective Gear: Safety Goggles or Face Shield: Protect your eyes and face from flying debris and sparks. Gloves: Wear sturdy gloves to protect your hands from sharp edges and hot materials. Ear Protection: Use earplugs or earmuffs to protect your hearing from the noise produced by grinding operations. Dust Mask or Respirator: Prevent inhalation of dust and particles, especially when working with materials that produce harmful dust. Apron or Protective Clothing: Wear a durable apron or long-sleeved clothing to shield your body from sparks and debris. Machine Safety Checks: Guarding: Ensure all machine guards are in place and secure before operation. Speed Check: Confirm that the machine’s speed does not exceed the wheel’s maximum rated speed. Work Area: Keep the work area clean and free of clutter to prevent tripping hazards. Safe Operation Practices: Proper Setup: Mount the abrasive wheel correctly, following the manufacturer’s instructions. Ensure it is balanced and secure. Correct Usage: Use the abrasive wheel only for its intended purpose. Avoid side grinding unless the wheel is specifically designed for it. Pressure Application: Apply light, even pressure to avoid overloading the wheel and causing it to break. Regular Inspections: Pre-Use Inspection: Check the wheel for any cracks, chips, or signs of wear before each use. During Use: Monitor the wheel for unusual vibrations or noises, and stop the machine immediately if any issues arise. What to Do in Case of an Accident Immediate Response: Stop the Machine: Turn off the machine immediately to prevent further injury. First Aid: Administer first aid for minor injuries. This may include cleaning cuts, applying bandages, and using cold compresses for burns or abrasions. Seek Medical Help: For serious injuries, seek professional medical assistance immediately. Call emergency services if necessary. Report the Incident: Inform Supervisors: Report the accident to your supervisor or safety officer. Provide details about how the incident occurred and the extent of the injuries. Document the Incident: Fill out an accident report form, including information about the equipment used, the nature of the injury, and any contributing factors. Review and Improve Safety Practices: Incident Analysis: Analyze the accident to determine its cause. Review whether safety protocols were followed and identify any gaps in training or equipment maintenance. Safety Training: Consider additional abrasive wheels training or a refresher course to reinforce safe practices and prevent future accidents. Online courses can be a convenient way to update your knowledge. Preventive Measures: Review Procedures: Ensure that all safety procedures are up-to-date and that all employees are familiar with them. Safety Drills: Conduct regular safety drills to prepare for potential accidents and improve response times. Legal Requirements and Certifications Overview of Relevant Laws and Regulations Using abrasive wheels involves adhering to specific safety laws and regulations to ensure the safety and health of workers. Here’s an overview of the key legal requirements: Occupational Safety and Health Administration (OSHA): In the United States, OSHA sets standards for the safe use of abrasive wheels. Employers must comply with OSHA regulations, including proper machine guarding, employee training, and the use of personal protective equipment (PPE). Provision and Use of Work Equipment Regulations (PUWER): In the UK, PUWER requires that work equipment, including abrasive wheels, is suitable for its intended use, properly maintained, and only operated by trained personnel. European Safety Standards: In Europe, EN 12413 is the standard for bonded abrasive products. It sets out requirements for safety, marking, and product testing to ensure the safe use of abrasive wheels. Regular Inspections and Maintenance: Laws often require regular inspections and maintenance of abrasive wheels and related machinery to ensure they remain in safe working condition. Record Keeping: Employers must keep records of all training, inspections, and maintenance activities related to abrasive wheels. How to Get Certified in Abrasive Wheels Training Getting certified in abrasive wheels training involves completing a recognized course and passing the necessary assessments. Here’s how you can achieve certification: Find a Training Provider: Look for accredited training providers that offer courses on abrasive wheels. Valley Plant Training is a well-known provider that offers comprehensive abrasive wheel training courses. You can also search for “abrasive wheel training near me” to find local providers or explore online options. Enroll in an Abrasive Wheel Course: Choose a course that covers both theoretical and practical aspects of abrasive wheel safety. The course should include topics such as wheel selection, proper mounting, safe operation techniques, and maintenance. Valley Plant Training offers courses that meet these criteria. Complete the Training: Attend the training sessions and participate actively. Training can be done in-person or online, depending on your preference and availability. Online courses can be convenient and flexible for busy schedules. Pass the Assessment: At the end of the course, you’ll need to pass an assessment to demonstrate your understanding of the material. This may include a written test and a practical demonstration of your skills. Receive Your Abrasive Wheels Certificate: Upon successful completion of the course and assessment, you will receive an abrasive wheels certificate. This certificate is proof that you have been trained in the safe use of abrasive wheels. Regular Refresher Courses: It’s important to stay updated with the latest safety practices and regulations. Consider taking refresher courses periodically to keep your skills and knowledge current. Valley Plant Training also offers refresher courses to help you stay up-to-date. Obtaining an abrasive wheel training certification from Valley Plant Training or another reputable provider not only enhances your safety and efficiency but also ensures compliance with legal requirements. It demonstrates to employers and regulatory bodies that you are qualified to handle abrasive wheels safely and effectively. Frequently Asked Questions What is abrasive wheel training? This is a training course that teaches you how to safely use and take care of machines that have abrasive wheels, like grinders. It covers choosing the right wheel, setting it up, and learning safety rules to prevent accidents. How much does abrasive wheels training cost? The price can change depending on where you are and who’s teaching the course. Generally, it might cost between £150.00 and £250 for the basic training. How long does abrasive wheels training last? Most basic courses take about a day to complete, around 6 to 8 hours. More detailed courses might take longer, especially if they include hands-on practice. Can abrasive wheel training be done online? Yes, you can learn the theory part online at your own pace. For learning how to actually use the wheels, you might need to attend a session in person to get practical experience. What are the two types of abrasive wheels? There are two main kinds: bonded and coated abrasive wheels. Bonded wheels are made of abrasive particles stuck together and are used for tasks like grinding or cutting. Coated wheels have a layer of abrasive glued to a backing material and are used for smoothing surfaces. What are the rules for abrasive wheels? The main rules include setting up the wheel correctly, wearing the right safety gear, checking the wheel regularly for damage, and following specific steps when using it to stay safe. There are also official safety standards you need to follow. Testing Of Candidates We will assess the delegates throughout the course on their levels of participation and understanding, they will demonstrate the inspection of various Abrasive wheels for damage and suitability. Then the delegates will complete a 25 question assessment paper at the end of the course. Successful delegates will be issued with the NPORS operator card Abrasive Wheels Training Covers: The requirements of the HASAW and PUWER and all associated regulations in respect of Abrasive Wheels. Hazards arising from the use of Abrasive Wheels and the precautions that should be taken. How to identify the Abrasive Wheel types and characteristics. Storage, handling and transportation of Abrasive Wheels. Inspecting and testing Abrasive Wheels. Personal protective equipment. Abrasive Wheels Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of abrasive wheels and the construction industry We have our own training centre for abrasive wheels conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment. Our abrasive wheels training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS abrasive wheels Tester to your site nationwide, to reduce the amount of time away from work Other course: Enhance your skills with our specialized courses, including Lift Supervision Training, Appointed Person Training, Telehandler Training, Cat & Genny Training, Slinger Signaller Training, Lorry Loader Training and Crusher Training. Each program is designed to equip you with the expertise needed for excellence in your field.
This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans
This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course