The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.
Delivered in person or OnlineIn-personorOnlineFlexible Dates
Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.
Delivered in Sheffield or UK Wide or OnlineSheffield or UK WideorOnlineFlexible Dates