Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change
Overview In today's competitive business world firms are under unprecedented pressure to deliver value to their shareholders and other key stakeholders. Senior executives in all parts of the organisation are finding that they need some degree of financial know-how to cope with the responsibility placed on them as business managers and key decision-makers; monitoring and improving business performance, investing in capital projects, mergers and acquisitions and budgets. All require some degree of financial knowledge.
Overview This course would be ideal for HR professionals who are looking to be more financially skilled. You will develop a deep understanding of the key financial concepts that are important in the boardroom. Learn how to break these concepts down to see what they mean for you in your role. Gain a deep understanding of the central areas of finance; how accountants think; how the numbers help you understand performance and set targets; budgeting and forecasting; and investment appraisal.
Emotional Intelligence (In-Person) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps
Overview Advance Strategic Procurement is designed to understand the process that continuously enhances and evaluates purchasing activities of an organisation. The participant will have in-depth knowledge of procurement functions within the organisation and will also gain a deeper knowledge of advanced supply chain concepts. Through this course, you will attain the knowledge of how to increase strategic roles and new methods and techniques of procurement performance measurements. It will also highlight the government's role and its importance in procurement in order to develop sustainable procurement.
Supporting Microsoft IIS training course description This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. What will you learn Install IIS. Configure IIS. Secure websites. Maintain IIS. Supporting Microsoft IIS training course details Who will benefit: Technical staff working with Microsoft IIS. Prerequisites: TCP/IP foundation for engineerss Supporting Windows ( XP or 2000 or 2003) Duration 5 days Supporting Microsoft IIS course contents Overview and Installing IIS Web Server infrastructure, installing IIS. Hands on Default install of IIS, verify and test.. Configuring the default website Default website, IIS Manager, default IIS file structure, configuring DNS records for a website, creating virtual directories and Applications. Hands on Configuring the Default website for public access. Creating Virtual Directories and Applications. Application Pools Application Pool Architecture, Application Pool recycling. Hands on Creating and managing Application Pools. Creating additional websites Multiple websites on a single server, website bindings. Hands on Creating new websites. Website and Web application support Configuring Common features, adding support for web applications. Hands on Adding support for web applications. Securing Websites and applications Access control, sites, applications, authentication and permissions. URL authorization rules. Hands on Configuring Authentication and permissions. Securing Data Transmissions with SSL Certificates and SSL, creating certificates for a web server, adding a certificate to a website. Hands on Certificates and HTTPS. Using the Central Certificate Store The Central Certificate Store. Hands on Install and configure the Central Certificate Store. Configuring Remote Administration Installing and Configuring the Management Service. Connecting to remote web servers and websites. Delegating Management Access. Hands on Remote administration. Implementing FTP Implementing FTP, configuring an FTP site. Hands on Install and configure a secured FTP site. Monitoring IIS IMonitoring IIS logs with Log Parser. Hands on Analyze a set of IIS log files for possible issues using Log Parser. Analyze performance data for performance related problems using PerfMon. Backing up and Restoring IIS The IIS environment. Hands on Performing a backup and restore of a website. Building Load-Balanced Web Farms Load-balancing mechanisms, building a Load-Balanced Web Farm using ARR, sharing content to a Web Farm using a network share, Sharing content to a Web Farm using DFS-R, Sharing IIS Configurations in a Web Farm. Hands on Installing and configuring ARR, sharing content to a Web Farm using network share and DFS-R, sharing IIS Configurations in a Web Farm.
4and20Million run Sustainable Excellence, a course designed to help people unlock their productivity, without resorting to longer hours and unnecessary stress. For full details, further information and learning more about how to boost your career prospects, please contact: dan@4and20million.com alex@4and20million.com
Overview There are many companies that have designed a creative environment for their employees to help them relax and spark creative thinking to enhance the performance of the people working in the organisation. The creative way help boost the mind of the employees and thereby generate a positive attitude. This course will help organizations to do regular brainstorming sessions when working on a project to allow employees to contribute and build on a project. This will create an immense engagement as their team members are involved in the creative process.
Overview It will provide the necessary skills to develop efficient strategic planning, forecasting and budgeting processes. The main aim of the training is to enable the participants to understand the framework that builds strategies for annual budgets targeting efficient management and organisational performance. Our course will explain financial terms and budgeting tools in such a way that a financial professional or even a non-financial profession will be able to understand and relate to them in their working environment. It will include a lot of examples, a budgeting format and case studies.
About this Training Course The industry is surrounded with examples of poor Turnarounds, which have injured people and damaged businesses. If Turnarounds are not properly planned, managed and controlled, companies run the risks of serious safety and budget penalties, costly schedule delays and negative impacts on customers. As a consequence, operators are starting to explore Turnaround best practices and establish a more robust methodology. Turnarounds are the highest risk activity that we routinely perform in the industry, but they are also an area of massive variability in approach and outcome. Central to the variability is a lack of written methodologies and training - there are around 1,000 times as many books on maintenance as there are on turnaround management. All too often companies see Turnarounds as something to be survived and therefore it is no surprise that most Turnarounds fail. This 4 full-day course is based upon the Carcharodon 'Best of the Best' model of excellence for shutdown management with inputs from people who have done it from the trenches along with some of the world's most experienced shutdown specialists. All this experience has been condensed into a core methodology - our blueprint for success. It converts Turnarounds from a high-risk nuisance to a business opportunity. It has been used on multiple sites around the world, has been the basis of two books and is also supplemented by a roadmap for building and controlling a successful Turnaround. This is a certificate course where participants will have the option to participate for a short exam on the final day of the course to gain a Certificate in Advanced Turnaround, Shutdown & Outage Management from petroEDGE and the Academy of Turnarounds Operations and Maintenance. The purpose of this course is to equip the participants on the use of the Model of Excellence for Turnarounds and the principles of Challenge Planning to equip attendees with an advanced approach to Turnaround Management. The course is backed by real situations, high levels of interaction, group exercises and multiple case studies. It will explore the underlying mechanisms and levers that shape a Turnaround to demonstrate why we sometimes succeed or fail and introduce new conceptual approaches that can increase our chances of succeeding. Training Objectives Upon completion of this course, the participants will be able to: Position Turnarounds as part of an overall strategy of improving business performance. Build the best Turnaround team possible from available resources. Help senior management build effective steering teams. Reduce the downtime associated with turnarounds while simultaneously improving safety performance. Use the Model of Excellence to analyse their own performance, explain key principles to others and build a detailed methodology of their own. Maximise the benefits of planning and preparation through a proactive challenge planning process where the participants will build a Turnaround from the ground up from concept to execution and review. Target Audience This course has been researched and developed for Experienced Managers, Superintendents, Supervisors, Engineers, Planners, Team Leaders and Coordinators of: Shutdowns/Turnarounds Maintenance Engineering Reliability Plant Outage Asset Management Operations/Audit Safety Course Level Basic or Foundation Trainer Your expert course leader is a highly experienced facilitator in maintenance improvement, change management, continuous improvement and capability development as a management coach and trainer. He has a strong focus on people with an emphasis on developing people and the practicalities of improving maintenance performance rather than just the theory. He has worked internationally across Europe, America, the Middle East and Africa with extensive experience in Oil and Gas, the Chemicals sector and manufacturing as well as working with clients in Steel and Power Generation. As a result, he can bring best practice from a wide variety of sources. He spent the first fifteen years of his career as a specialist trainer working for companies such as Lloyds British Training Services and Rolls Royce. He then went on to work as a Principal consultant for ABB consulting for 15 years. During this time, he refined some of the established improvement tools including how and when to apply them for maximum impact whilst still continuing to develop and deliver training in support of this. Recent work has included improvements to the Work Order to Work Execution processes of Engineering departments and focused on Reliability, Planning and Scheduling. This ongoing field experience has helped him test and refine specialist training in a number of areas. He has been able to use his own experience to contribute with other maintenance specialists to the Carcharodon models of excellence. Its methodologies are recognised as 'Best of the Best' standards providing the inspiration for two books, projects that have won awards such as the prodigious UK Chemical Industries annual Excellence in Engineering award and form the basis of this training. He was recently awarded a national award as coach of the year. He uses the same skills to ensure that he does not just preach maintenance best practice, he discusses it, explains it and ensures that delegates have a much more personal and flexible experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations