516 Courses in London

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Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting

Aimed at cardiac professionals to develop their Exercise Tolerance Testing (ETT) skills.

An opportunity to learn about various heart rhythm disturbances, their aetiology, management and treatment strategies.

Awareness of what is happening during the rupture of a coronary plaque assists the attendee in understanding why such a microscopic event can have such a catastrophic outcome.

An opportunity to learn about a structured assessment of chest pain. Primarily looking at Acute Coronary Syndrome (ACS), but also other differentials such as myopericarditis, dissection.

This is an essential programme for members of staff whose role involves external meetings, including seeing members of the public in their own home. Based around advice from agencies including the Suzy Lamplugh Trust and the police, this programme takes a sensible look at how to remain safe in the role. 1 What's happening? Issues around us Risks in context 2 Safety fundamentals Risk assessment Dynamic risk assessment Identifying and minimising risks Sensible precautions Use of technology and personal safety Lone working Visits and travelling 3 Harassment and stalking What constitutes harassment and definition of stalking Early warning signals 4 Reporting principles Importance of incidence reporting Taking care of us What next?

A comprehensive 2 day course for Nurses and Allied Health Professionals working in cardiology. This courses will be especially useful to those new to this speciality but will also be of use as an updater for more experienced professionals.

The ECG Workshop addresses the needs of nurses, doctors and allied health professionals who encounter ECG monitoring and traces. Theoretical and practical workshops in ECG Interpretation are delivered by experienced cardiac professionals.