416 Courses in London

REFERENCE CODE 610/0116/X COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: To help members keep abreast of the latest CX developments To share best practice across different industry sectors. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: Benchmarking performance against organisations in different sectors Keeping up to date with latest trends Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: Inspiration for new ideas and approaches Guidance and advice to implement new strategies Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face.  1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources. £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource.  £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions  £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups.  Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!' No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses. This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting. Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business. This course will help you: Understand the business world in figures - make sense of what the accountants are telling you Appreciate what drives business - and how this affects your role in your part of the business Relate your activities to the success of the business - through figures Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career 1 What do accountants do? The finance function, types of accountant, financial v management accounting and the treasury function Understanding the role of the finance function and how the information you provide may be used 2 The basic financial statements Balance sheets and income statements (P&L accounts) What they are, what they contain and above all what they can reveal - how to read them The accounting process - from transactions to financial statements What underpins the statements - accounting systems and internal controls 3 Why be in business - from a financial perspective The driving forces behind financial information Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure 4 Accounting rules - accounting standards Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities' Accruals - why the timing of a transaction is so important to the finance function Depreciation and amortisation - the concepts and practice Accounting standards - the role of International Financial Reporting Standards 5 Cash The importance of cash flow - working capital management Cash flow statements - monitoring overall cash flows Raising cash - levels of borrowing, gearing Spending cash - an outline of capital expenditure appraisal 6 Budgeting Why budget? - good and bad practice Determining why budgets play a key role and should not be simply an annual ritual Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture Budgets as motivators - the importance of the right culture Techniques to improve budgeting - whether day-to-day or capital budgeting 7 Costing The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant Issues with overhead allocation Accounting for R&D 8 Reading financial statements Annual financial statements - why they are produced, what's in them and what you should look for Learning what a set of accounts reveals about a company's current situation, profitability and future prospects 9 Performance measurement - analytical reviews and ratio analysis ROI/ROCE Profitability, margins and cost control Sales - asset turnover Efficiency (asset / stock turnover, debtor / creditor days) 'City' measures Investment (interest / dividend cover, earnings per share, dividend yield)

Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

About this Training Course Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. This 4 full-day Certificate in Asset Management course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This course has been designed to equip participants with practical skills to take back to work. This course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this course. Training Objectives Upon completion of this course, the participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit their organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in their organisation Have their understanding of Asset Management tools and concepts assessed Learn new Asset Management skills and models that will enhance their current performance Be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. Course Level Basic or Foundation Training Methods Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Creative workshop to challenge your inner artist, relax and have fun

About this Virtual Instructor Led Certificate Training Course (VILT) Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. The Certificate in Asset Management Virtual Instructor Led Training (VILT) course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this VILT course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this VILT course. Training Objectives By the end of this VILT course, participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in your organisation Assess your understanding of the current tools and concepts applied in Asset Management Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This VILT course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. IAM Qualifications Syllabi This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. Download here IAM Qualifications Candidate Handbook This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. Download here Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total) Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this VILT course are as follows: Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure. Group exercises: Asset Management Decision Making, Incident Review & Operations Optimisation. The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Who is this course for? Enscape Rendering Training Course. The Enscape Rendering Training Course is tailored for architects, interior designers, and design students aiming to learn realistic visualizations using Enscape. Whether you prefer 1-on-1 in-person or online courses, this training is best for you. Click here for more info: Website Training duration: 5 hrs Method: 1-on-1 and Tailored content Schedule: Customize your training. Choose any hour from Mon to Sat, 9 am to 7 pm Call 02077202581 or WhatsApp at 07970325184 to book. Course Outline: Enscape Rendering Software Training (5 hours) Course 1: Enscape for Revit Hour 1: 1. Introduction to Enscape: Overview of Enscape rendering software, its features, and benefits. 2. Installing and Setting up Enscape: Step-by-step guidance on installing and configuring Enscape for Revit. 3. Enscape Interface: Familiarizing with the Enscape user interface and navigation controls within Revit. Hour 2: 4. Enscape Materials: Exploring material creation, application, and customization within Enscape for Revit. 5. Lighting in Enscape: Understanding different lighting options, adjusting light settings, and creating realistic lighting effects. Hour 3: 6. Enscape Camera Settings: Manipulating camera angles, perspectives, and settings for optimal visualization. 7. Enscape Rendering Settings: Exploring various rendering settings and techniques to enhance the quality of the final output. Hour 4: 8. Enscape Rendering Workflow: Demonstrating a step-by-step workflow for generating renderings and walkthroughs using Enscape in Revit. 9. Advanced Features: Introduction to advanced features such as creating panoramas, virtual reality (VR) walkthroughs, and creating animations in Enscape. Hour 5: 10. Tips and Tricks: Sharing tips and techniques for maximizing efficiency and achieving high-quality results in Enscape for Revit. 11. Q&A and Troubleshooting: Addressing participant questions, providing troubleshooting guidance, and discussing common challenges and solutions. OR Course Outline: Enscape Rendering Software Training (5 hours) Course 1: Enscape for Sketchup Hour 1: 1. Introduction to Enscape: Overview of Enscape rendering software, its features, and benefits for SketchUp users. 2. Installing and Setting up Enscape: Step-by-step guidance on installing and configuring Enscape for SketchUp. 3. Enscape Interface: Familiarizing with the Enscape user interface and navigation controls within SketchUp. Hour 2: 4. Enscape Materials: Exploring material creation, application, and customization within Enscape for SketchUp. 5. Lighting in Enscape: Understanding different lighting options, adjusting light settings, and creating realistic lighting effects. Hour 3: 6. Enscape Camera Settings: Manipulating camera angles, perspectives, and settings for optimal visualization in SketchUp. 7. Enscape Rendering Settings: Exploring various rendering settings and techniques to enhance the quality of the final output. Hour 4: 8. Enscape Rendering Workflow: Demonstrating a step-by-step workflow for generating renderings and walkthroughs using Enscape in SketchUp. 9. Advanced Features: Introduction to advanced features such as creating panoramas, virtual reality (VR) walkthroughs, and creating animations in Enscape. Hour 5: 10. Tips and Tricks: Sharing tips and techniques for maximizing efficiency and achieving high-quality results in Enscape for SketchUp. 11. Q&A and Troubleshooting: Addressing participant questions, providing troubleshooting guidance, and discussing common challenges and solutions. Learning Outcome: After completing the Enscape (VR) Training and Interactive Workshop, participants will master real-time walkthroughs, set up VR applications, efficiently migrate models, navigate designs dynamically, update objects in real-time, control visual styles, adjust day-time settings, export and share designs, utilize the asset library, and gain a comprehensive overview of Enscape. These skills will enable them to confidently visualize and display 3D designs without cloud uploads or external software, enhancing communication and collaboration in architectural projects. What does the Enscape Training & Interactive Workshop offer? The Enscape Training & Interactive Workshop is designed to help you get up and running with Virtual Reality (VR) in a cost-effective manner. It covers hardware and software setup, navigation techniques, real-time updates, material settings, and more. The workshop also allows participants to experience VR firsthand. What are the benefits of attending the Enscape (VR) Training and Interactive Workshop? By attending this workshop, you will gain the ability to perform real-time walkthroughs of your designs in 3D. You can view your projects in VR without the need for cloud uploads or exporting to other 3D software. The workshop offers extensive asset libraries, collaboration, and annotation sharing, enhancing your design visualization capabilities. What are the prerequisites for attending the Enscape (VR) Training and Interactive Workshop? No prior knowledge of Enscape is required. However, assistance from IT management may be necessary for hardware and software installation. Logistics, such as room suitability and technical requirements, will be discussed before the workshop. What will I learn in the Enscape (VR) Training and Interactive Workshop? The workshop covers hardware setup, software installation, and configuration. You will learn how to migrate models from Revit and SketchUp into VR, navigate through designs, update objects and materials in real-time, and utilize various visual styles and settings. The course also includes interactive workshops with support from our expert tutors. Enscape rendering courses offer valuable benefits: Real-time Visualization: Instantly visualize designs for quick iterations and informed decisions. Seamless Integration: Streamline rendering by integrating with popular design software. High-Quality Visuals: Create photorealistic presentations and walkthroughs. Efficient Design Communication: Enhance collaboration and communication during presentations. Enhanced Design Iteration: Explore options and make informed decisions in real-time. Time and Cost Savings: Reduce rendering time and deliver projects more efficiently. Portfolio Enhancement: Elevate your portfolio with visually striking renderings, opening new opportunities.

NPORS Plant Mover Training Provide candidates with the training and knowledge to enable them to carry out the movement of plant equipment safely. NPORS Plant Mover Training course is aimed at people who are responsible for moving the machinery around the site, this could be maintenance staff or drivers who deliver the machinery to site. All staff should be trained in the safe operation of plant or machinery. NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for safe movement of construction machinery. Furthermore, Plant Mover training criteria is based on the approved standards of the Construction Leadership Council. Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Course Content Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator. Have a working knowledge of the manufacturer‘s handbook for each machine. Be able to locate and identify the major components of the machine and explain their functions. Be able to locate and identify all controls and operate the machine safely. Conduct all pre-operational checks in accordance with the manufacturer‘s recommendations. Use the correct PPE for Plant Movers. Prepare machinery for movement and operate machinery safely in forward and reverse gears over varying terrain. Conduct all necessary safety checks in the working area. Correct Storage and transportation of machinery attachments (buckets, forks, breakers etc). Carry out all end of shift and shut down procedures. Variations: Lifting equipment Earthmoving equipment Accessing Equipment Plant Mover Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of plant movers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the movement of plant Our Plant Mover training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Plant Mover Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. What qualifications do I need to enroll in the Plant Mover Training course? The course is intended for individuals who have some prior training or extensive experience with plant moving. If unsure, it’s advised to contact the training center for specific eligibility requirements. 2. What does the Plant Mover Training include? The training covers industry basics, safety responsibilities, machine operations, pre-operational checks, and correct use of personal protective equipment. It includes both theoretical and practical sessions to ensure comprehensive learning. 3. How long does the course last, and what are the class sizes? The course duration varies: 2 days for novices with a maximum of 6 candidates, and 1 day for experienced workers with a maximum of 8 candidates. 4. Are there any certifications provided after completing the course? Yes, successful candidates receive an NPORS card, which is a recognized certification for operating plant machinery safely. The type of card (traditional or with CSCS logo) depends on the specific requirements met during the course. 5. Can I take this course at my workplace? Yes, the training center offers options to conduct training at your site nationwide, though additional charges for mileage and accommodation may apply. 6. Is there funding available for this training? CITB funding might be available for eligible candidates, which can help cover the cost of the training. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK