The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Enjoy the art of life drawing and yoga during this artistic relaxation class in London for beginners. If like us, you find yourself having to choose between being healthy or creative, then this workshop is the perfect option for you. You'll enjoy a combination of relaxation, stretching, and the opportunity to artistically express yourself all at the same time. Not only that, but it's also something fun and different to enjoy with friends and like-minded people. Life drawing and yoga go hand in hand as they are both therapeutic and tranquil. As you focus on the movements and techniques, that both life drawing and yoga provide, you leave your troubles behind. In this combined workshop you will: - Relax and stretch in a calm creative environment, whilst fellow guests observe the interesting shapes yoga can provide. - Draw from observation of a live yoga model (your fellow guests) using yoga shapes to help you. It's all about shorter drawings and overcoming the 'fear of the blank page'! - Feel refreshed, creative, and be able to take home a series of beautiful drawings. No yoga or creative skills are needed, our friendly hosts will guide you step-by-step through the experience with demonstrations and examples and adapt to suit your personal needs. We will supply everything you need including a matt. But if you want to bring your own you can. Please wear comfortable clothes. How will it work? For half the class you will be a yogi and for the other half of the class you will be an artist Everyone in the class will be modelling and drawing each other. On arrival you can decide whether you want to be the yogi or the artist first but either way you are going to experience both. Yoga: We've designed simple yoga poses most people can achieve and are perfect for drawing. Yogi Annie will take you through a series of stretching exercises for 35mins. She will demonstrate each pose, give you plenty of rest between movements and adapt the pose to suit your needs. Life drawing: You’ll be taken on a journey of drawing exercises with artist Klara. Whilst drawing the yogi models, for 35mins we will explore different tools such as pencil or charcoal and drawing techniques such as continuous line and blind drawing. These contemporary drawing exercises are perfect for beginners and accomplished artists we are here to support you with examples and demonstrations but you'll have creative freedom so you can be as abstract or as detailed as you like. At the end of the class, we will do some constructive rest and exhibit our drawings and you’ll leave relaxed and stretched and feel creative & healthy and display your drawing at home. Supporting you on your journey: Artist Klara revived her love of interpreting the human form 5 years ago, through the respected Dulwich Art Group. Over the last year she has taken on her first couple of commissions, and enjoys being part of the lively Instagram artist community as @the.pomegranate.art Yogi Annie has been practicing yoga for 10yrs. She gained her training for Vinyasa Flow in 2018 and has since furthered her teaching skills with Yin Yoga and Yoga Nidra. Her own practice is with other teachers including Restorative & Iyengar which help with her teaching skills.
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The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Mending garments extends their life. Learn how to properly sew buttons, restore stitching, fix hems, and employ undetectable repairing techniques. You'll also appreciate the social and artistic sides of mending with others, as well as lowering your carbon footprint by avoiding fast fashion. Book your place today and revamp your wardrobe with some basic but efficient clothing mending techniques!
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