34 Courses in London

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

When there is a shooting, stabbing or bomb explosion the initial priority will be public safety. This can delay the time before the emergency services are able to reach the injured. Our 3 hour citizenAID course enables the general public to be effective in these situations before the emergency services are available to provide professional medical support. This course can be delivered on-site or at our training centre in Poole, Dorset. Qualification Information This qualification and learning outcomes are based on the blended recommendations of: European Resuscitation Council, Section 9. First Aid British Army, Battlefield Casualty Drills Course Content Following this course students will: Be able to use the citizenAID app/pocket guide in an emergency situation. Be able to provide immediate first aid to an unresponsive casualty who is breathing. Be able to provide first aid to a casualty with severe external bleeding. Who should attend? This qualification is for all members of the public who wish to learn lifesaving skills and techniques in the event of a deliberate multiple casualty incident. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and will take place through knowledge and skills observations. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Course fees include a copy of the citizenAID pocket guide. What makes us different? Fun & Engaging – Gone are the days of boring first aid training. Although professional, our trainers teach in an informal way that encourages student interaction and retention of knowledge. Technology Enhanced Learning – We utilise a range of technologies to make our courses memorable fun and effective. Bespoke Courses – Our on-site courses are designed with the specific risks of your business in mind. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people.

Empowering healthcare professionals for optimal tracheostomy care.

Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules. 

Train the Trainer, Trainer Development,

Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules. 

As the field of skin technology and products continues to evolve, skin peels have undergone a remarkable resurgence in popularity. These treatments, also known as "chemical" peels, harness the advancements in specialised products to exfoliate the skin and eliminate dead cells, providing remarkable results while ensuring client comfort. Our course will introduce you to a variety of natural acids, such as glycolic, lactic, and salicylic acid, which are used in modern skin peels. You'll learn the art of mixing peels and working with pre-mixed products, enabling you to customise treatments to address specific skincare concerns and conditions. Our comprehensive training will empower you to confidently combine various skin peels, enhancing the effectiveness of your existing facial treatments. By extending the efficacy of your services, you'll provide your clients with exceptional results and a rejuvenated complexion. Moreover, you'll gain a deep understanding of the science behind skin peels, allowing you to educate your clients on the benefits and guide them towards achieving their skincare goals. Join our Skin Peel Course and unlock the potential of these innovative treatments. With our expert guidance, you'll acquire the expertise and knowledge to become a trusted skincare professional. Course Entry Requirements:  Minimum of 18 years Good command of English Previous skin and facial training are desirable; we suggest that learners new to the industry enrol on our facial and skincare course before enrolling on our ClinicCare skin peel course. Course Pre-Study/Practical & Length: This course is a combination of theory study, virtual lectures and onsite practical  Course Agenda: All courses are intimate with four learners in class 2-1 ratio. Areas covered within this course are: Anatomy and Physiology of the Skin  Infection control  Sharps and hazardous waste Pre-study chemical peel theory Practical training 1 model  Professional live demonstrations Clinical setup Acids covered in this course: Glycolic acid Kojic acid Lactic acid Enzyme peels Mandelic acid  Arbutin Phytic Acid Salicylic acid Equipment / Starter Kits A professional starter kit can be purchased with this course. The kit costs 200 and is an additional cost to the training fees. Key Information A very popular treatment that is growing in popularity. Quick appointments. Minimal downtime which produces quality results. We gear the training around the use of the Clinicare brand which is well-known, reputable and produces effective results. Training in chemical skin peels is the first step for many beauty therapists to become aestheticians. 8 types of chemical peels are covered in this training course, providing you with the knowledge and skills to help clients with a wide range of skin concerns. The course offers hands-on practical training in a small group setting, allowing for personalised instruction and support from the instructor. The course covers a comprehensive curriculum, including the theory behind chemical peels and their various types, as well as practical application techniques. Upon completion, participants will receive a certificate of achievement that demonstrates their newfound knowledge and skills. The use of the Clinicare brand in the training program ensures that participants are learning with products that are highly effective and widely recognised in the beauty industry. The combination of e-learning and practical training provides participants with a well-rounded educational experience, allowing them to build their knowledge and confidence in a convenient and flexible manner. Chemical skin peels are in high demand, making this training program a valuable investment for anyone looking to expand their skills and grow their business. The course is accredited by ABT & CPD, providing participants with the assurance that the training is of high quality and meets industry standards. Course Benefits Benefits for Students Expertise in Skin Rejuvenation: By completing this training course, you will gain in-depth knowledge of chemical skin peels and their application. You will learn various peel types, their effects on the skin, and how to select the appropriate peel for different skin concerns. This expertise will enable you to provide effective treatments and achieve remarkable results for your clients. Versatility in Treating Skin Concerns: Chemical skin peels can address a wide range of skin concerns, including acne, hyperpigmentation, fine lines, and uneven skin texture. By enrolling in this course, you will acquire the skills to tailor treatments to meet individual client needs, helping them achieve healthier, smoother, and more radiant skin. Advanced Techniques and Safety: Our training course focuses on the latest techniques and safety protocols in performing chemical skin peels. You will learn about skin assessment, pre-treatment preparation, peel application methods, post-treatment care, and potential complications. This knowledge will ensure the safety of your clients and enhance your professional credibility. Practical Hands-on Experience: Practical training is an essential component of our course. You will have the opportunity to practice chemical skin peel techniques on models under the guidance of experienced instructors. This hands-on experience will boost your confidence and proficiency in performing the treatments. Benefits for Clients Personalised Treatment Plans: With your comprehensive understanding of chemical skin peels, you will be able to assess clients' skin concerns and develop customised treatment plans. This tailored approach will address their specific needs, leading to more effective and satisfactory results. Improved Skin Texture and Appearance: Chemical skin peels can significantly improve skin texture, reduce hyperpigmentation, diminish acne scars, and minimise the appearance of fine lines and wrinkles. Your expertise in performing these treatments will help clients achieve smoother, clearer, and more youthful-looking skin. Confidence and Trust: Clients will have confidence in your abilities as a trained professional in chemical skin peels. Your knowledge of different peel types and their effects, along with your commitment to safety, will build trust and assurance in your clients, creating a positive treatment experience. Earning Potential Your earning potential can increase after completing the Chemical Skin Peels (ClinicCare) Training Course: Expanded Service Offerings: With expertise in chemical skin peels, you can expand your service menu and offer a popular and in-demand treatment. This diversification can attract new clients and increase your earning potential. Client Retention and Referrals: Satisfied clients who experience positive results from chemical skin peels are more likely to become repeat customers. Additionally, they may refer friends, family, and colleagues to your practice, further growing your client base and increasing your revenue. Professional Advancement: By enhancing your skills and knowledge in chemical skin peels, you position yourself as a knowledgeable and sought-after aesthetics professional. This can lead to opportunities for career advancement, such as working in prestigious clinics, and spas, or establishing your own practice, which can contribute to higher earning potential. Frequently Asked Questions Is this training course suitable for beginners or those with prior experience? Our Chemical Skin Peels (ClinicCare) Training Course is designed for both beginners and experienced professionals in the aesthetics industry. Whether you are just starting your career or looking to enhance your skills, this course will provide you with the necessary knowledge and techniques. What will I learn in this training course? In this course, you will learn about different types of chemical skin peels, their indications, and the process of performing the treatment. You will gain a comprehensive understanding of skin anatomy, product selection, client assessment, treatment planning, application techniques, and post-treatment care. Will I receive hands-on training during the course? Yes, hands-on training is an integral part of our Chemical Skin Peels (ClinicCare) Training Course. You will have the opportunity to practice the techniques on models under the guidance and supervision of our experienced instructors. This practical experience will help you develop confidence and proficiency in performing chemical skin peels. What products or brands will be used in the training course? Our training course focuses on ClinicCare chemical skin peels. ClinicCare is a renowned brand known for its high-quality and effective skincare products. You will learn about their specific range of peels and gain hands-on experience in working with these products. Will I receive a certification upon completion of the course? Yes, upon successfully completing our Chemical Skin Peels (ClinicCare) Training Course, you will receive a certification of completion. This certification validates your training and demonstrates your competence in performing chemical skin peels using ClinicCare products. Are there any post-training support or resources available? Yes, we provide post-training support to our students. Our instructors are available to answer any questions or provide guidance even after you complete the course. Additionally, you will have access to resources and materials that can further enhance your knowledge and skills in chemical skin peels. Can I incorporate chemical skin peels into my existing practice? Absolutely! Chemical skin peels are a popular and effective treatment for various skin concerns. Upon completing the course, you will be equipped with the skills to incorporate chemical skin peels into your existing practice or start offering this service to your clients.

If you have the desire to memorise anything incredibly quickly, and retain it for as long as you need, this course is for you! In a fun, dynamic way, where we purposefully combine different teaching approaches to get you to a level of mastery in the shortest possible time, we will teach you the ins and outs of memory. You will be amazed by how powerful your own brain can be!

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session