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16 Educators providing Courses in London

Continuous ImprovementLondon
Seeds For Growth

seeds for growth

London

We address cultural, social and health issues by creating inspiring progression routes using arts, technology and action learning. We focus on improving health, wellbeing and access to outdoor community spaces. Our vision is a world where everyone has health, wellbeing and fitness. We are guided and informed by our belief in and commitment to: Inclusiveness We respect people, value diversity and are committed to equality. Participation We value and recognise the fantastic contribution of Seeds for Growth staff, volunteers and trustees. Quality We strive for excellence through continuous improvement. Openness We are committed to a culture of teamwork and collaboration. Our charitable objects are: Advance the education of people from disadvantaged communities to improve their social and health issues and economic circumstances. Support unemployed people to increase their self-confidence so enabling them to access work or to start their own business. Improve health by providing dietary information, local fresh food sources and exercise. Promote the conservation, protection and improvement of the physical and natural environment and to promote recycling and sustainability practices. Develop training materials that support the rehabilitation of serving and ex-offenders. Our history Seeds for Growth was established in 2006 by people in Tower Hamlets who volunteered in projects to improve health and well-being, particularly for the Bangladeshi community. In 2012 Seeds for Growth expanded its remit to projects in the Criminal Justice Sector. Seeds for Growth has established food co-ops, school fruit tuck shops, encouraged convenience stores to sell more fresh food, supported unemployed people into work, regenerated community gardens and much more. You can read about our work and impact here.

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Chris Moss Golf

chris moss golf

Kingston upon Thames

Chris Moss Master Coach Boost your golf game with Chris Moss Golf, the dynamic golf coaching force in Greater London and the Surrey Hills. As a seasoned golf instructor, I’ve sharpened my craft through 18,000 hours, offering steady strategies that ensure student success. Joining me on this journey means stepping into a world of continuous improvement on and off the green. Your growth is my goal, and together, we’ll strive to meet your objectives, lower your handicaps, and unleash your golfing potential. I thrive in identifying your unique talents, tailoring a learning journey that aligns with your aspirations. Drawing from professional golfing experience, dedicated learning, and tour-level coaching, I am committed to enhancing my students’ performance. Reliable Trackman data, used by the world’s top golfers, reinforces the effectiveness of my approach. Envision yourself at the historic Hampton Court Palace Golf Club, empowered with enhanced skills and confidence, guided by Chris Moss Golf. It’s time to embrace your golfing future, witness impressive progress, and enjoy the journey.

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Business English Coaching Academy

business english coaching academy

Ilford

Business Training was formed in 1974 to provide training in Business English for those seeking to improve their job prospects. The vision was to create home study courses that provided vocational training that was practical and would benefit students in their working life. Since that time we have expanded our range of subjects and become a leading provider of home study courses. As part of a group of distance learning colleges, including The Writers Bureau and STT, we have successfully trained hundreds of thousands of students worldwide. We use our substantial knowledge and experience in this field to offer high quality courses and tuition. The skills we teach have delivered life-changing results for many of our students. We are constantly creating new courses under the expert guidance of our Director of Studies – Diana Nadin – and her team of professional writers and tutors. We are also committed to maintaining and improving the quality of our existing courses. This is to ensure that the most up-to-date information is available to you. Our aim is: To help you acquire effective training in the subject of your choice. To provide an overall training and tuition service which offers you excellent value for money. To have a satisfied body of students who will continue to spread our good name and reputation. Our commitment to our students, the use of new technologies and our expertise in distance learning allow us to offer effective, convenient training that is also excellent value for money. Business Training is also a member of The European Association of Distance Learning. The association’s objectives include the promotion of professional and ethical standards in distance education and the protection of students’ interests. Members are required to follow a strict code of conduct to maintain the standard required by the association. EADL Nuwendoorn 16 NL-1613 LD Grootebroek The Netherlands. www.eadl.org/ Business Training is a member of Institute of Training and Occupational Learning Members of the Institute of Training and Occupational Learning sign up to a code of conduct which indicates the standards expected of them. The adoption of this code is an integral part of membership and provides the basis through which the Institute promotes its members’ commitment to quality and good practice. The Institute of Training and Occupational Learning seeks to impart advice on best practice, techniques and technologies in learning and the use of quality models for continuous improvement amongst its members. For more information about the British Institute for Learning and Development visit: www.thebild.org. UKRLP Business Training (The Writers Bureau) is on the UK Register of Learning Providers Registration Number 10007651. The UK Register of Learning Providers is a 'one-stop' portal to be used by government departments, agencies, learners, and employers to share key information about learning providers. The UKRLP allows providers to update their information in one place and share this across agencies such as the Skills Funding Agency, the Higher Education Statistics Agency (HESA), the Higher Education Funding Council for England (HEFCE) and UCAS. Since provider registration opened on 1st August 2005, the UKRLP has grown to over 30,000 providers. Each of these has been verified against a recognised external source and has been allocated a UK Provider Reference Number (UKPRN). This is the unique identifier used to share information with the UKRLP partner agencies.

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Baxter Thompson

baxter thompson

London

Formed in 2009, Baxter Thompson Associates is a specialist senior advisory service based in the UK with a European client base. Led by Jon Baxter, the company has provided many public workshops, forums, custom corporate interventions and individual mentoring on strategic partnerships.  You could be someone who has a portfolio - of clients, projects, services or a backlog of features and you have to manage them across a wide variety of teams to achieve any number of goals, and we are specialists in helping your team plan and deliver your future technology vision. We focus on three courses of relationship, value and strategy online:  Building Successful Relationships Across Teams Align and Deliver Improved Value Plan For The Future Value Proposition Influence Trust Persuasion Alignment Relationship Plan Define Benefits Align Outcomes to Activities Measure Outcomes Analyse Root Cause Continuous Improvement Create Strategy Innovate Communicate Strategy

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Hike Services

hike services

Romford

Hike-On is a recruitment agency based in Delhi, with offices in Delhi and Bangalore. We are a multi-disciplined employment agency, where our consultants are experienced in a wide range of professional industries and sectors, so that our candidates can find their perfect job which is best suited to their experience and skills set. At Hike-On, we are also dedicated in placing good quality candidates with the right employers. We are in the RPO (Global business Model), we understand out Client manpower requirements and procuring the candidate with the desired profile and helping you recruit them with our industry expertise. We understand that companies today require more than a skilled candidate. They reach for employees who are productive, exhibit a positive attitude and have the ability tobecome a member of their team. Apart from traditional practices to source candidates, we are also in corporate innovative means to procure right professionals. Our experts leverage the power of technology-based recruitment and focus on online media to make sure that our clients receive the most suitable candidates for their organization. Hike-On recruitment specializes in the following job sectors:  Sales & Marketing  Engineering & Design  Civil Site Engineering  Accounts & Finance  Banking and Investment  IT To find out more about our current job roles simply visit our career page. Developing long term working relationships with both our Candidates and Clients is something we do best. At Hike-On, we like to stay connected with our clients and continue to help them find the best candidates for their business. So whether you are looking for a suitable candidate now or in the future, Hike-On can help you! Staying in contact with our candidates is also essential; we like to make sure that all our candidates are happy with their roles and the career path they have chosen Additionally we at Hike On Management Recruitment aim to offer a unique service to businesses, where we can provide up to date market information and pre-screen all applicants based on your specification to identify the ideal caliber of candidate. We aim to make the process for Candidates and Clients as straightforward as possible. At Hike-On recruitment, our expert consultants understand that looking for a job or embarking on a career change isn't just about sending out CV's and doing interviews, it can be a stressful and time consuming event. Therefore our recruitment consultants are always on hand to offer both guidance and support. The key aspects of all our working relationships are: Knowledge: We know and understand our clients and their companies, our candidates and their prerequisites and maximize that knowledge for the benefit of both. Quality Service: We stand by our principles, client’s requirements and candidate’s desires, to ensure we always meet and exceed our high standards...and yours. Trust: We respect our clients and candidates alike and always operate with integrity and professionalism, whilst building rapport to ensure optimum communication all-round. Motivation: We always aim for excellence. We actively seek feedback. We’re innovative and compliant at creating and building effective working relationships. Our services are only a call away. Please reach us on 011-43022183 or drop your query to info@hikeonservices.com VISION Hike-On Management’s long term philosophy and goals are best reflected by our purpose of "Hire. Train. Retain". We are one of India's leading providers of human resource services in the organized segment delivering a broad range of human resource services to various industries. To ensure clients identify Hike On Management as their preferred service provider by providing quality services. To expand operations and to have Global & Pan India presence. To provide cost effective, efficient and professional HR Solutions for all needs Our Mission Hike On Management Services is built on the back of entrepreneurs. To provide comprehensive recruiting services and maintain a standard of excellence based on mutual respect. Share accountability for aligning Business Client HR strategies with their business and mission goals. Champion and advocate service, quality, value and on-going continuous improvement to develop a reputation of excellence that generates repeat business. Our Values We are judged, collectively and individually, we choose to provide that return with the following values: We are personally responsible for our actions, outcomes and reputation. We own and resolve customer and candidate issues with urgency. We treat every customer, employee with respect and integrity. We continuously seek opportunities to innovate and improve the Hike ON Management Services experience.

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John Academy

john academy

4.3(43)

London

John Academy is a leading eLearning provider based in the UK, committed to empowering individuals through high-quality online education. With a diverse range of courses spanning various disciplines, we offer flexible and accessible learning opportunities to learners worldwide.  Our expertly designed courses are delivered by industry professionals, ensuring practical relevance and skill enhancement. Whether you’re looking to advance your career, explore new interests, or develop personal growth, John Academy provides an immersive and engaging learning experience. Discover your potential with our user-friendly platform and unlock a world of knowledge at your fingertips.  Visit our website at johnacademy.co.uk [http://johnacademy.co.uk/] and embark on a transformative learning journey today.

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12

Courses matching "Continuous Improvement"

Show all 42

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered In-PersonFlexible Dates
Price on Enquiry

ISO 14298:2021 Security Printing Lead Implementer

5.0(1)

By Cognicert Limited

The “ISO 14298:2021 Lead Implementer Course” is designed to provide participants with the knowledge and skills necessary to lead the implementation of a Security Printing Management System based on ISO 14298:2021. This comprehensive course covers the key principles, requirements, and best practices for establishing and maintaining an effective security printing management system. Participants will learn how to develop, implement, and manage processes that comply with the ISO 14298 standard.

ISO 14298:2021 Security Printing Lead Implementer
Delivered in London or Online
£1,750

DASA DevOps Professional: Enable and Scale: In-House Training

By IIL Europe Ltd

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,895

DASA DevOps Professional: Enable and Scale

By IIL Europe Ltd

DASA DevOps Professional: Enable and Scale DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale
Delivered In-Person in LondonFlexible Dates
£1,895

Mastering Feedback, Enhancing Growth and Dialogue

5.0(5)

By Puritas

Mastering effective feedback is crucial for empowering others but can be damaging if not delivered thoughtfully. This course equips mangers and leaders with tools to deliver sensitive, factual, and specific feedback for positive outcomes. It also guides them in soliciting feedback, processing it constructively, and fostering a growth mindset for continuous improvement. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Mastering Feedback, Enhancing Growth and Dialogue
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

Certified Scrum Professional-ScrumMaster: In-House Training

By IIL Europe Ltd

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®

Certified Scrum Professional-ScrumMaster: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,995

Reliability Centred Maintenance

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course In today's business environment, there has never been more of a need to make Asset Management and Maintenance more cost effective and efficient. By utilising the Reliability Centred Maintenance process (RCM), you can increase safety performance, reduce maintenance costs, improve the effectiveness of your operations, boost machine uptime, and gain a greater understanding of the level of risk your organisation manages. RCM is just one component of an overall integrated Asset Management Process. All participants will complete detailed pre-course questionnaires before this 3 full-day course, enabling the trainer to tailor course content in order to meet specific delegate needs. Participant objectives are re-visited before, during and after the course, allowing the trainer to focus on outcomes and address any participant concerns and specific issues during the program. Training Objectives At the end of this course, participants will be able to: Develop skills to carry out successful RCMs and introduce the RCM process into their own and their company's daily activities. Be aware of our changing business environment and the need to apply RCM to drive continuous improvement, in safety, cost reduction, and minimise their environmental footprint Understand the impact of human reliability and the various methods used to improve this important area Understand the basics of Change Management and the methods used to securely anchor this process and make it routine Develop an appreciation for a holistic 'Asset Management' program, and know where the RCM process fits in, and the benefits it will deliver Target Audience Reliability Centred Maintenance is primarily a team activity and benefits from a cross functional team participation. This course is aimed at managers, engineers, technicians and operators at all levels who are responsible for the operation and maintenance of plant equipment and who will benefit from the elimination of bad actors (recurring equipment failure) and continuous improvement in the areas of safety, environmental impact, reliability and integrity. Trainer Your expert course leader has enjoyed a 37-year career with Shell International in a variety of leadership roles predominantly in Turnaround, Maintenance and Engineering Management before he left in late 2017 to pursue his interest in Turnaround and Maintenance Management consultancy. He has undertaken several Asset Management and Engineering positions within Shell Australia including the implementation and establishment of formal Reliability Studies including FMEA, RCA, RCM, Maintenance Planning and Turnaround Management programs at Geelong Refinery. Additionally, he was appointed Shell's Regional Turnaround Advisor within Australia and South East Asia supporting Shell Operating Companies throughout several Australasian and European sites. In more recent times, he had been engaged to implement and establish a formal Turnaround Management program within Brunei Shell Petroleum as well as becoming the appointed Regional Turnaround Management Subject Matter Expert (SME), TA Network and Governance & Assurance lead for Shell within the Shell Australasian, Russian Federation and Indian Sub-Continent OpCo community. His career repertoire includes hands-on practitioner, supervisory, reliability, contracts and management roles and he holds several maintenance and engineering tertiary qualifications including an Associate Diploma in Mechanical Engineering. He has presented at several Maintenance, Reliability, Asset Management & Turnaround forums and conferences. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Reliability Centred Maintenance
Delivered in Internationally or OnlineFlexible Dates
£2,493 to £2,899

Certified Scrum Professional-ScrumMaster (CSP-SM)

By IIL Europe Ltd

Certified Scrum Professional®-ScrumMaster® (CSP®-SM) Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility® Hold an Advanced Certified ScrumMaster® (A-CSM®) certification with the Scrum Alliance · Attend a certified CSP®-SM educational offering to gain advanced Agile facilitation and coaching skills and learn progressive techniques in service to the Product Owner and the Development Team Successfully complete all educator-designed components of an approved educational offering. This may include pre- or post- course work as deemed necessary by your approved educator to complete the learning objectives. You will be asked to accept the CSP®-SM License Agreement and complete your Scrum Alliance membership profile Validate at least 24 months of work experience specific to the role of Scrum Master (from within the past five years)

Certified Scrum Professional-ScrumMaster (CSP-SM)
Delivered In-Person in LondonFlexible Dates
£1,995

ITIL 4 Specialist: Create, Deliver and Support: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL 4 Specialist: Create, Deliver and Support: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295

ITIL 4 Specialist: Create, Deliver and Support

By IIL Europe Ltd

ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL 4 Specialist: Create, Deliver and Support
Delivered In-Person in LondonFlexible Dates
£2,295
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