The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
About this Training Course This 3 full-day course covers the design of systems for natural gas handling and treatment from the wellhead to the gas processing plant to achieve marketable products that meet desired product specifications. This course will emphasize on field handling equipment and separation systems, dehydration, fluid measurement, sampling and analysis as well as introduction into reciprocating and centrifugal compressors. It will comprise interactive presentations including exercises/quizzes. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives At the end of the course, the participants will be able to describe and explain the following: Gas processing principles of dehydration (water removal) by absorption, adsorption, refrigeration and low temperature separation (JT effect) and basic associated equipment Gas processing in-depth by absorption using glycol and glycol proper (Pre- Cooling requirements, Dew Point control and related processes). Glycol regeneration including principles of stripping, DRIZO and Coldfinger. Process equipment involved for water removal by absorption. (Knock out drums; Contactor - absorber and internals, heat exchangers, re-boilers, pumps, filters and glycol storage). Principles of gas metering and types of meter (Measurement Units (MJ, BTU, nM3, scf and conversions). Typical gas contracts & sales specifications. Gas pipeline operations. Target Audience Production and processing personnel involved with natural gas and associated liquids to acquaint or reacquaint themselves with gas conditioning and processing unit operations. This course is for production operations engineers, operations field supervisors, facility engineers, process engineers, design engineers, operations personnel and others who select, design, install, evaluate or operate gas processing plants and related facilities. Course Level Intermediate Trainer Your expert course leader has more than 25 years of accumulated experience in the Oil & Gas Industry, particularly in LNG / Offshore LNG Industry as Project Manager (8 years) and Process Technology Design (12 years). From 2010 to 2012, he worked for TOTAL E&P as Manager of R&D activities related to LNG, FLNG, Gas Treatment and Safety Engineering. From 1992 to 2010, he worked for Technip, spending 12 years (1992 to 2004) in the Process and Technology Division, where he was the Principal Engineer on gas treatment and LNG projects such as Yemen LNG and Nigeria LNG. From 2004 to 2010, he was actively involved in the development of Technip Offshore LNG technologies as Project Manager - several patents filed, author or co-author of different publications on LNG transfer technologies. He has also been a member of: the Foreign Advisory Committee on the 2nd Trondheim Technology Gas Conference, Norway, 2-3 November 2011 the Steering Committee on the SPE Forum 'Economic and Sustainability Challenges in the Future Development of Sour Gas', Bali, Indonesia, 8-13 May 2011 The Technip 'Experts Network' as 'Main Expert - LNG' for several years He holds a 'summa cum laude' master's degree in Chemical Engineering from Rome University 'La apienza' (1992) and has been a member of the Italian Register of Engineers. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Relationship Counselling in Kensington: Reconnect and Grow with Our 3-Session PackageEnhance your relationship with our personalized Relationship Counselling in Kensington. Our specialized package offers three intensive 1-hour sessions designed to improve communication, resolve conflicts, and build a deeper emotional connection.In these sessions, couples will learn and practice: Communication Skills: Develop the ability to express your thoughts and emotions clearly while improving your active listening skills. Conflict Resolution Strategies: Learn effective methods to address and resolve disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Strengthen your emotional bond by understanding each other’s needs and fostering empathy. Trust Building: Discover techniques to rebuild and maintain trust, an essential element of a healthy relationship. Stress Management: Gain tools to manage external stressors together, fostering a supportive and resilient partnership. Goal Alignment: Align your personal and relationship goals to create a harmonious and unified vision for your future. Our experienced therapists in Kensington provide a safe and supportive environment where couples can explore these critical aspects of their relationship. Each session is tailored to address your unique challenges and aspirations, ensuring personalized and effective guidance.Book your Relationship Counselling in Kensington today and take the first step towards a stronger, more fulfilling relationship. Relationship Counselling in Kensington and Chelsea | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Relationship Counselling in Victoria: Strengthen Your Bond with Our Expert 3-Session Program Revitalize your relationship with our bespoke Relationship Counselling in Victoria. Our expertly designed package includes three comprehensive 1-hour sessions aimed at improving communication, resolving conflicts, and fostering a deeper emotional connection. Throughout these sessions, couples will explore and develop: Effective Communication: Master the art of expressing your thoughts and feelings clearly while actively listening to your partner. Conflict Resolution Techniques: Learn to navigate disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Build a stronger emotional bond by understanding each other’s needs and cultivating empathy. Trust Enhancement: Implement strategies to rebuild and maintain trust, a cornerstone of any healthy relationship. Stress Management: Develop coping mechanisms to manage external stressors together, promoting a supportive partnership. Shared Goal Setting: Harmonize your personal and relationship goals to create a unified vision for your future. Our skilled therapists in Victoria provide a nurturing and confidential environment, allowing couples to address their unique challenges and grow together. Each session is tailored to your specific needs, ensuring personalized and impactful support. Schedule your Relationship Counselling in Victoria today and embark on a journey towards a more resilient and fulfilling relationship. Marriage Counselling Victoria | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)
Critical Thinking and Creative Problem Solving (In-Person) Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application
Critical Thinking and Creative Problem Solving: In-House Training Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application
Classroom/in-person IAM Diploma course in Central Manchester UK. Get trained in Advanced Asset Management.
About this Training Course Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production Use clear & powerful language to target and persuade readers for positive results Use tried and tested proof reading techniques to check and review documents more effectively Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: Present and sell your technical presentation more effectively both internally and externally Plan and structure your meetings and presentations for maximum effect Capture your technical and non-technical audience by delivering your presentation with power and authority Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations