Writing Clear Business Communication This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Facilitating Effective Meetings (In-Person) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps
Hello little stars and welcome to our Ballet Beginners Dance Class, lovingly designed for our tiniest dancers aged between 3 and 5. Ready to dip your toes into the magical world of ballet and take your first dance steps? If your heart is saying a big "Yes!", then we are thrilled to welcome you on board! Ballet is more than just a dance form; it's an enchanting story told through movement and grace. Our Ballet Beginners class is a gentle introduction to this beautiful dance style. From the moment your little one steps into our ballet studio, they'll be embarking on an exciting journey of discovery and growth. In our class, we'll start with the very basics of ballet. We'll be learning essential dance steps, from the lovely "plié" to the elegant "relevé". Our caring and professional instructors will guide your child through these first steps, ensuring they learn in a nurturing and fun environment. But ballet is about more than just dance steps. We'll also be focusing on balance, coordination, and posture, helping to develop muscle strength and flexibility. Through a variety of fun activities and exercises, your child will not only become a budding ballet dancer but also develop as a confident little mover! Yet, Ballet Beginners is not just about learning ballet. We believe that dance is a powerful tool for building life skills. Through ballet, your child will boost their self-esteem, learn to express themselves, and even develop discipline and patience. Each step, twirl, and leap is a step towards confidence and self-belief! Friendship is another delightful aspect of our class. Your child will make wonderful friends who share their love for ballet. They'll form bonds that go beyond the dance studio, creating beautiful memories along the way. So, pull on your little ballet slippers, tiny dancers! It's time to twirl, leap, and discover the joy of ballet in our Ballet Beginners class. We can't wait to guide you on this exciting journey. Remember, ballet is about expressing yourself, developing grace, and most importantly, enjoying the journey. So, let's step, leap, and love the ballet beat together in our Ballet Beginners class! See you at the barre!
This course covers the technique for performing a basic Manicure as well as detailing the steps for a spa manicure, mini manicure and male manicure. Hand and nail diseases are detailed as well as the correct way to carry out a thorough consultation. It also includes a practical training module. On completion of the course, you will receive a certificate and a recognised, insurable qualification. Includes all tools/products required for the course, no starter kit included. Please bring a hand towel for personal use with you to the course. Includes: Hard copy take home training manual. Duration – Fast track one day practical classroom-based training plus online theory work. Theory work to be completed in your own time via The Guild student portal before your practical course date. Practical day – 11am – 5pm inc short lunch break. It is advisable that students arrive 15 mins early to ensure a prompt start. In a lot of cases the practical training can be finished earlier than expected depending on how many students there are, and the time taken on practical work. Qualification - GTi award. Widely recognisable and insurable qualification, allowing you to deliver this treatment on the paying general public. Class size - Maximum 8 students in a class
When it comes to booking a resin course, either for a career in resin flooring, or for your own resin pouring projects, you are in absolutely the best place. Our courses not only provide you with the knowledge and skill you’ll need to work with resin surfaces, but the enthusiasm too. You will leave us full of ideas and a desire to get started pouring the flooring, immediately! Our resin installers are not just resin trainers, we work in the industry, completing regular resin installations for both residential and commercial clients and we pass all of our knowledge through experience onto you, our clients. Our courses will give you both practical and theoretical knowledge in order to understand all aspects of a resin business. Depending on the course you undertake, you will learn about: Health and Safety aspects to working with resin. The benefits of Epoxy Resin Flooring. How to calculate quantities of resin products according to the size of your project. How to prime your surfaces for resin pouring, and which surfaces are suitable. How to apply long lasting top coats. How to deal with potential issues and troubleshooting with resin products. How to use resin to create other stunning surfaces - not just floors! How to effectively cost your epoxy resin projects, whether it's for flooring or any other resin surface. Unique sales and marketing advice for your resin business. We have an expert team of graphic designers, copy writers and website designers, all experienced in the resin industry. Our experts are highly trained and experienced when it comes to resin pouring. We have completed a huge number of installations and trained many people to do the same. Our passion and enthusiasm is infectious and we do not leave you behind once you have finished your resin floor training course. We offer ongoing advice and support, discount on resin products and resin specific industry business advice. We are also on hand to help you with your own resin installations should you need an extra hand. A brilliant asset to have whilst establishing your own resin pouring company. Our resin training courses leave you INSPIRED, EDUCATED and RARING TO GET STARTED. We cannot wait to meet you! 1 Day Taster Course – £295 Everything you need to know to start working with resin and create stunning resin floors. You will leave this one day taster session knowing how to successfully install a range of resin products, the maintenance and aftercare. Lunch included. 3 Day Intensive Course – £995 The training programme spans over three days of immersive learning, with both theory and hands-on workshops. The resin course will be held in our training unit where you will have your own individual training bay, enabling you to get a true sense of installing on a real floor. You will work with our industry experts, learning all steps to working with resin products to create visually stunning, long lasting floors. Full resin floor installation process from preparation through to the finish. Detailed run through of all products used in the creation of resin flooring. Our course teaches you how to create special flooring effects using our resin products. Learn the secrets to creating similar floor designs as seen on our social media pages. Create your own sample board to take home. Lunch provided. Training manuals provided. Advice on costing installation. Full technical support and exclusivity to a range of our resin floor products. 5 Day 1-1 training – £3500 The most advanced course we offer. This 1 to 1 training is in-depth and is a complete journey into the world of resin. Learning 1 to 1 with industry professionals. Completing a full installation process, from preparation through to the finish. In-depth presentation and theory. Learn how to create special flooring effects using our products. Learn the secrets to creating similar floor designs as seen on our social media pages. Create your own sample board to take home. Lunch provided. Training manuals provided. Advice on costing installation. Marketing advice on how to create a successful business. Full technical support and exclusivity to a range of our products. On Site Masterclass – £POA Every so often we bring you the most unique experience by joining us for an on-site masterclass. If you’re keen to learn more, please let us know and we’ll add you to the list! What support do I get after a course? Rest assured we remain on hand to give you any advice you may need. From product choices to technical questions, we remain contactable. We also offer ongoing business support with a range of bespoke packages to get you set up. We have helped many people start their resin flooring businesses and know what works! We have ongoing support for marketing / graphic design / websites with bespoke packages. Please let us know and we’ll talk you through.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
This course covers the technique for performing a basic Manicure as well as detailing the steps for a spa manicure, mini manicure and male manicure. Hand and nail diseases are detailed as well as the correct way to carry out a thorough consultation. It also includes a practical training module. On completion of the course, you will receive a certificate and a recognised, insurable qualification. Includes all tools/products required for the course, no starter kit included. Please bring a hand towel for personal use with you to the course. Includes: Hard copy take home training manual. Duration – Fast track one day practical classroom-based training plus online theory work. Theory work to be completed in your own time via The Guild student portal before your practical course date. Practical day – 10am – 4pm inc short lunch break. It is advisable that students arrive 15 mins early to ensure a prompt start. In a lot of cases the practical training can be finished earlier than expected depending on how many students there are, and the time taken on practical work. Qualification - GTi award. Widely recognisable and insurable qualification, allowing you to deliver this treatment on the paying general public. Class size - Maximum 8 students in a class
This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.
This course is designed to provide operatives with thorough theory and practical training in the role of the piling rig attendant.
Our popular Foundations in Acting Short Course London. Introduction to professional acting craft. For Beginners but also for newcommers to the industry and the Beck Emotional Access Technique.