Managing Stress in Challenging Times This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
In this workshop, you will gain a better understanding of the benefits and challenges of working with neurodiverse people. Make your Organisation a more inclusive place for neurodiverse individuals.
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.
A four-hour workshop for HR Professionals in the area of Attraction, Selection and Recruitment of Neurodiverse people.
Workplace Mediation
Advice for singles and if you are in a relationship Your own dedicated coach 2 x 50 min chats per month Coaching on relationships Support and advisory tools on strategies Emotional intelligence knowledge and information Someone to talk to all year round Dating advice for singles X 2 phone sessions https://relationshipsmdd.com/product/m-d-d-consistent-relationship-support-package/
This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.
Talk through issues Address personal problems Identify pain points Clarify the mindset and needs Relationship or psychotherapy Emotional tests Support and guidance Dating advice for singles or contemporary therapy Personalised worksheet and guidance sheet provided at end of session https://relationshipsmdd.com/product/one-face-to-face-session/
Has something bad just happened in your love life feeling low? This is the perfect package if you need someone to talk to. Help with arguments Help with stress Moral support Dating coaching 6 days 20 mins per session on the phone Have your own coach for 6 days Dating advice for singles https://relationshipsmdd.com/product/emergency-dating-help-package/