240 Courses in London

Maximize the value of data assets in the oil and gas sector with EnergyEdge's assessment-based training course on Python programming and analytics.

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

The PRINCE2® Practitioner course provides delegates with in-depth knowledge of project management methodologies. In this 2-day PRINCE2® Practitioner course enables learners to tailor the PRINCE2® methodology to any given project scenario. At the end of this PRINCE2® Practitioner course, delegates will be able to do delegating tolerances Course Overview The PRINCE2® Practitioner course provides delegates with in-depth knowledge of project management methodologies. In this 2-day PRINCE2® Practitioner course enables learners to tailor the PRINCE2® methodology to any given project scenario. They will learn about various essential topics such as communication management approach, tailoring the SU process, giving Ad Hoc direction, setting up the project controls, risk management procedure, PRINCE2® quality requirements, PRINCE2® approach to plan, tailoring SB, and many more. At the end of this PRINCE2® Practitioner course, delegates will be able to do delegating tolerances and report actual and forecast progress effectively. They will also be able to properly prepare the risk management, change control approach, quality management, and communication management approaches. The PRINCE2® Practitioner enables learners to apply their acquired knowledge and obtain highly reputed jobs with upgraded salaries. Concepts covered: • Balance of justification • Create the project plan • Quality audit trail • Quality review technique • Designing a plan • Gantt chart and tailoring • Change control approach Who should attend this PRINCE2® training course? This PRINCE2® Practitioner training course is for anybody interested in the field of project management. This PRINCE2® course is also intended for anyone looking to build their knowledge of how to tailor the PRINCE2® method to workplace scenarios. Other individuals that would benefit from undertaking PRINCE2® certifications include: • Project Managers • Aspiring Project Managers • Project Board Members • Project Support Staff • Office Support and Line Managers • Product Deliver Managers • Senior Responsible Owners • Change Analysts PRINCE2® Practitioner Prerequisites: It is required that delegates provide sufficient evidence of having satisfied the prerequisites before attending the PRINCE2® Practitioner training course. Delegates must hold the 2009 or 2017 version of the PRINCE2® Foundation certification or another valid qualification such as PMP, CAPM, or an IPMA Level A-D qualification. What’s Included in this PRINCE2® Practitioner Training Course? The following is included in this PRINCE2® Practitioner course: • PRINCE2® Practitioner Examination • Pre-course material • Post-course material • PDUs • Experienced PRINCE2® Instructor • Certificate • Refreshments Course Content: Module 1: Organisation Theme: • Four Levels of Management • PRINCE2® Organisation Requirements • Project Management Team • Project Management Team Roles • Project Board • Project Assurance • Change Authority • Project Support • Communication Management Approach Module 2: Starting Up a Project (SU): • Process Overview • Feasibility Study and Mandate • Appoint the Executive and the Project Manager • Capture Previous Lessons • Design and Appoint the Project Management Team • Prepare the Outline Business Case • Project Product Description • Select the Project Approach and Assemble the Project Brief • Plan the Initiation Stage • Tailoring the SU Process Module 3: Directing a Project (DP): • Authorise Initiation • Authorise the Project • Authorise a Stage or Exception Plan • Authorise Project Closure • Give Ad Hoc Direction • Tailoring the DP Process • Theme Overview • Balance of Justification • Continued Business Justification • PRINCE2® Requirements • Contents of a Business Case • Business Case Development • Benefits Management Approach • Key Responsibilities Module 4: Initiating a Project (IP): • Agree the Tailoring Requirements • Prepare the Risk Management Approach • Prepare the Change Control Approach • Prepare the Quality Management Approach • Prepare the Communication Management Approach • Set Up the Project Controls • Create the Project Plan • Prepare the Benefits Management Approach • Assemble the Project Initiation Documentation • Tailoring the IP process Module 5: Risk Theme: • Risk Definition • Effective Risk Management • PRINCE2® Risk Requirements • Risk Management Approach • Probability/Impact Grid • Risk Register • Risk Management Procedure • Identify Step • Risk Budget • Key Responsibilities Module 6: Quality Theme: • Quality Definitions • Quality Management • Quality Planning and Control • What is Quality Assurance? • PRINCE2® Quality Requirements • PRINCE2® Quality Documentation Requirements • Quality Management Approach • Quality Audit Trail • Project Product Description • Product Description • Quality Review Technique • Quality Review Roles/Responsibilities • Quality Review Meeting • Off-Specifications and Concessions • Review Follow-Up • Quality Review Benefits • Key Responsibilities • Communication Management Approach Module 7: Plans Theme: • Dealing with the Planning Horizon • PRINCE2® Planning Requirements • Documentation Requirements • Project and Stage Plans • Team Plans and Work Packages • Plans Relationship • What is in a Plan? • PRINCE2® Approach to Plans • Designing a Plan • Delivery Approaches • Defining and Analysing the Products • Product Breakdown Structures • Product Description • Product Flow Diagram • Identify the Activities and Dependencies • Preparing Estimates • Preparing a Schedule • Documenting the Plan • Analysing Risks to a Plan • Gantt Chart and Tailoring • Key Responsibilities Module 8: Progress Theme: • Progress Definition • PRINCE2® Requirements • Progress Control • Management by Exception • Delegating Tolerances and Reporting Actual and Forecast Progress • Types of Control • Management Products and Progress Control Module 9: Change Theme: • Issue Definition • PRINCE2® Approach to Change • PRINCE2® Change Documentation • Issue Register • Change Control Approach • Change Budget • Issue and Change Control Procedure • Issue Report • Exception Report Module 10: Controlling a Stage (CS): • Activity Breakdown • Authorise a Work Package • Work Package • Review Work Package Status • Receive Completed Work Packages • Review the Management Stage Status • Report Highlights • Highlight Report • Capture and Assess Issues and Risks • Escalate Issues and Risks • Take Corrective Action • Tailoring CS Module 11: Managing Product Delivery (MP): • Accept a Work Package • Execute a Work Package • Checkpoint Report • Deliver a Work Package • Tailoring MP Module 12: Managing a Stage Boundary (SB) : • Plan the Next Management Stage • What is in a Plan? • Update the Project Plan • Update the Business Case • Report the Management Stage End • End-Stage Report • Produce an Exception Plan • Tailoring SB Module 13: Closing a Project (CP): • Prepare Planned Closure • Hand Over Products • Evaluate the Project • End Project Report • Recommend Project Closure • Tailoring CP DURATION 2 Days WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

This one-day workshop is intended for participants who have a basic understanding of Outlook but who want to know how to use its advanced features to manage their email communications, calendar events, contact information and other communication tasks. This course will help participants: Gain confidence using Outlook and its advanced features Organise and prioritise email messages Archive messages for safe-keeping Use rules to process received or sent messages automatically Manage scheduled meetings with others Give others permission to view and manage their folders and items Use contacts and commands to find out more about a person or company Prioritise work-flow using tasks and assigning tasks to others 1 Email messages Combining multiple clicks with quick steps Following up flag options Saving multiple attachments Attaching a folder of files Recalling and replacing a message Categorising messages with conditional formatting 2 Message options Adding options to messages Marking a message as private Receiving quick responses with voting buttons Directing replies to specific users Delaying sent messages Inserting links in messages 3 Stay organised with rules Using rules to automate message flow Moving messages with rules Using the rules wizard Setting up rules with conditions Using rules that work whilst you are away 4 Message clean-up Using conversation clean-up Using mailbox clean-up Moving messages to the archive folder Archiving folder properties Auto-archiving properties 5 Managing calendars Creating calendar groups Sharing calendars with permissions Setting up working days and times Managing time zones Categorise appointments with conditional formatting Publishing a calendar 6 Schedule meetings Scheduling a meeting Managing meeting responses Proposing new meeting times Adding attendees to a meeting Viewing multiple appointments 7 Using contacts Merging contacts to letters Merging contacts to labels Mail merging contacts in Word Exporting contacts to Excel 8 Managing tasks Organising your workload with tasks Categorising tasks Assigning tasks to others Sending a task status report Allocating time for tasks Regenerating a new task Viewing your tasks in the calendar 9 Adding message items Adding calendars to messages Adding business cards to messages 10 Email accounts Adding multiple user accounts Adding account permissions

Course Content History of Massage Benefits and effects of treatment Associated Anatomy & Physiology Contra-indications & contra-actions to treatment Client care and communication in beauty related industries Aftercare advice Monitor and maintain health and safety practice in the salon Practical demonstration Professional assessment Record cards and data-protection Duration Four days – 10.00am - 4.00pm

Advanced Adobe InDesign Training Program Learn InDesign with a course at Real Animation Works. Choose from Weekend, Weekday or Evening Courses and learn from expert tutors. Benefit from professional InDesign training conducted by Adobe Certified Instructors with extensive graphic design expertise. Check our Website Duration: 10 hours. Approach: 1-on-1 and personalized attention. Schedule: 1-on-1 sessions, available Monday to Saturday from 9 am to 7 pm.   Course Title: Comprehensive Adobe InDesign Training Duration: 10 Hours Session 1: Introduction to Adobe InDesign (1 hour) Overview of InDesign interface and tools Document setup: page size, margins, and columns Basic text formatting and paragraph styles Introduction to working with images and graphics Session 2: Advanced Text Formatting and Styles (1 hour) In-depth exploration of character and paragraph styles Advanced text composition techniques Managing text flow with threaded frames Incorporating special characters for typographic control Session 3: Mastering Images and Graphics (1 hour) Advanced image manipulation: resizing, cropping, and effects Text wrap options and integrating text with images Creating image frames and working with transparency Interactive elements: buttons and hyperlinks Session 4: Layout Design Techniques (1.5 hours) Grids and guides: precise alignment and spacing Working with layers for efficient design management Advanced object arrangement and distribution Utilizing master pages for consistent layout elements Session 5: Advanced Document Features (1.5 hours) Tables and data merge: organizing and automating data Interactive PDFs: forms, multimedia, and navigation Advanced print preparation: color management and preflighting Exporting for various digital and print outputs Session 6: Advanced Special Effects (1 hour) Creating drop shadows, gradients, and blending modes Working with typography on a path Advanced text and image effects Integrating Adobe Illustrator and Photoshop files Session 7: Project-Based Learning (1 hour) Participants work on a comprehensive project applying learned skills Instructor-guided project review and feedback Session 8: Tips, Tricks, and Time-Saving Techniques (1 hour) Productivity hacks and shortcuts Troubleshooting common issues and errors Best practices for efficient workflow and collaboration Session 9: Portfolio Building and Career Guidance (0.5 hour) Creating a professional portfolio showcasing InDesign projects Career advice and industry insights from the instructor Session 10: Q&A, Certification, and Course Completion (0.5 hour) Addressing participant questions and concerns Certificate of Completion distribution and course review Celebrating the completion of the Adobe InDesign training journey Upon completion of the Comprehensive Adobe InDesign Training course, participants will: Master Core Skills: Develop proficiency in essential InDesign tools, functions, and techniques for effective layout design. Advanced Text and Typography: Understand advanced text formatting, paragraph styles, and typographic controls for professional typography. Image Manipulation Expertise: Acquire skills in advanced image manipulation, text wrapping, transparency, and integration of multimedia elements. Advanced Layout Design: Learn precise layout techniques using grids, guides, layers, and master pages for consistency and visual appeal. Interactive Document Creation: Create interactive PDFs, forms, multimedia-rich content, and navigation elements for digital publications. Data Management and Automation: Master tables, data merge, and automation features for organized data presentation and streamlined workflow. Print and Export Proficiency: Understand color management, preflighting, and export settings for high-quality print and digital output. Special Effects and Integration: Apply advanced effects, gradients, blending modes, and integrate InDesign with Illustrator and Photoshop files seamlessly. Project-Based Expertise: Develop a comprehensive portfolio-worthy project, showcasing a range of InDesign skills and creativity. Efficient Workflow and Troubleshooting: Implement time-saving techniques, shortcuts, and troubleshoot common design challenges effectively. Career Readiness: Gain valuable insights into industry practices, portfolio building, and career guidance for pursuing opportunities in graphic design and desktop publishing. Versatile Learning Choices: Opt for either in-person sessions at our London center or engage in interactive online learning. Both options offer hands-on experience, detailed demonstrations, and ample chances for inquiries. Compatibility and Assistance: InDesign operates smoothly on Windows and Mac systems. Participants receive a comprehensive InDesign training manual for reference and an electronic certificate upon course completion. Additionally, enjoy lifelong email assistance from your InDesign instructor. Entry Requirements: No prior InDesign expertise is necessary. The training concentrates on InDesign 2023, relevant to recent software updates. Guarantees: We ensure exceptional value for your investment, guaranteeing your acquisition of essential skills and concepts during the training. Course Highlights: Master advanced typography techniques, including paragraph styles, character styles, and nested styles. Explore multi-page layout design, long document management, and advanced table formatting. Acquire skills to create and manipulate complex shapes, vector graphics, and custom illustrations. Learn efficient workflows for data merging, interactive documents, and digital/print output. Collaborate seamlessly with other Adobe Creative Cloud applications. Upon completion, receive a Certificate of Completion and access recorded lessons for self-paced learning. Expert Instruction: Learn from certified tutors and industry experts, gaining valuable insights, tips, and best practices for professional-level designs. Flexible Learning Options: Choose between in-person or live online sessions based on your schedule. Sessions are available Monday to Sunday, from 9 am to 8 pm, accommodating your convenience. Lifetime Support: Benefit from lifetime email support for continuous assistance. Our dedicated team is available to address your queries and challenges. Explore Adobe InDesign - Free Trial:  https://www.adobe.com/uk/products/indesign/free-trial-download.html

Electrical Facials Course This course is becoming more popular than ever before due to the amazing electrical equipment now available at reasonable prices for salons and therapist. An Electrical facial treatment can postpone early signs of ageing, improve the appearance of the skin and erase minor sun damage, scarring and pigmentation. Duration The course last two days, usually on a weekend, so you dont have to take time out of your busy week! Machines Covered: EMS, Galvanic, Microdermabrasion, High Frequency, Micro-current, Melia Extraction/Microlance

As a qualified Reiki master, I can come to your home and provide a 1hr Reiki healing session.   We can work on any areas you may be aware of that require some attention. Or I can do a full body scan and assessment, free up an unbalanced energy flow within the body and bring everything back into alignment. These sessions are a fantastic way to relieve stress and promote healing. For more information or booking enquiries, please contact me here.

Enjoy the art of life drawing and yoga during this artistic relaxation class in London for beginners. If like us, you find yourself having to choose between being healthy or creative, then this workshop is the perfect option for you. You'll enjoy a combination of relaxation, stretching, and the opportunity to artistically express yourself all at the same time. Not only that, but it's also something fun and different to enjoy with friends and like-minded people. Life drawing and yoga go hand in hand as they are both therapeutic and tranquil. As you focus on the movements and techniques, that both life drawing and yoga provide, you leave your troubles behind. In this combined workshop you will: - Relax and stretch in a calm creative environment, whilst fellow guests observe the interesting shapes yoga can provide. - Draw from observation of a live yoga model (your fellow guests) using yoga shapes to help you. It's all about shorter drawings and overcoming the 'fear of the blank page'! - Feel refreshed, creative, and be able to take home a series of beautiful drawings. No yoga or creative skills are needed, our friendly hosts will guide you step-by-step through the experience with demonstrations and examples and adapt to suit your personal needs.  We will supply everything you need including a matt. But if you want to bring your own you can. Please wear comfortable clothes. How will it work?  For half the class you will be a yogi and for the other half of the class you will be an artist Everyone in the class will be modelling and drawing each other. On arrival you can decide whether you want to be the yogi or the artist first but either way you are going to experience both.  Yoga: We've designed simple yoga poses most people can achieve and are perfect for drawing. Yogi Annie will take you through a series of stretching exercises for 35mins. She will demonstrate each pose, give you plenty of rest between movements and adapt the pose to suit your needs.  Life drawing: You’ll be taken on a journey of drawing exercises with artist Klara. Whilst drawing the yogi models, for 35mins we will explore different tools such as pencil or charcoal and drawing techniques such as continuous line and blind drawing. These contemporary drawing exercises are perfect for beginners and accomplished artists we are here to support you with examples and demonstrations but you'll have creative freedom so you can be as abstract or as detailed as you like. At the end of the class, we will do some constructive rest and exhibit our drawings and you’ll leave relaxed and stretched and feel creative & healthy and display your drawing at home.  Supporting you on your journey: Artist Klara revived her love of interpreting the human form 5 years ago, through the respected Dulwich Art Group. Over the last year she has taken on her first couple of commissions, and enjoys being part of the lively Instagram artist community as @the.pomegranate.art Yogi Annie has been practicing yoga for 10yrs. She gained her training for Vinyasa Flow in 2018 and has since furthered her teaching skills with Yin Yoga and Yoga Nidra. Her own practice is with other teachers including Restorative & Iyengar which help with her teaching skills.

Overview Internal auditing is an independent and objective activity to evaluate an organisation's internal operations. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing.  Objectives   By the end of the course, participants will be able to: Efficiently dealing with senior leaders with confidence Effective Contribution and Strategically Analysing and Auditing towards business success Analysing and Evaluating as an effective internal audit leader How to manage key relationships with the audit committee Practical methods for managing the audit committee and senior management Describing the significance to help maximize the contribution to their organization