Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions
This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.
This General English tutoring course is designed for adult learners who want to improve their overall English language proficiency. Participants will focus on developing their speaking, listening, reading, and writing skills in a variety of everyday contexts. Through interactive activities, discussions, and authentic materials, learners will gain confidence and fluency in using English for both social and practical purposes. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English in various everyday situations. 2. Expand vocabulary and improve language accuracy. 3. Develop listening skills to understand different accents and speech patterns. 4. Enhance reading comprehension skills for various types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction to General English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key language skills and areas of focus Week 2: Speaking and Conversation Skills - Developing oral communication skills for everyday conversations - Role-plays and discussions on common topics and situations - Enhancing fluency, pronunciation, and vocabulary in spoken English Week 3: Vocabulary Expansion - Expanding general vocabulary and idiomatic expressions - Exercises and activities to reinforce and practice new words and phrases - Incorporating vocabulary into oral and written communication Week 4: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common errors in speaking and writing - Exercises and activities to improve language accuracy Week 5: Listening and Comprehension Skills - Developing listening skills to understand different accents and speech patterns - Authentic listening materials such as dialogues, podcasts, and videos - Strategies for understanding main ideas, details, and specific information Week 6: Reading and Comprehension Skills - Developing reading skills for different types of texts (articles, short stories, etc.) - Strategies for skimming, scanning, and understanding written information - Identifying main ideas, supporting details, and inferring meaning from context Week 7: Writing Skills: Emails and Messages - Improving writing skills for everyday correspondence (emails, messages, etc.) - Practice exercises for clarity, coherence, and appropriate tone - Polishing grammar, vocabulary, and sentence structure in written communication Week 8: Writing Skills: Informal and Formal Writing - Developing writing skills for informal and formal purposes (letters, essays, etc.) - Techniques for organising ideas, supporting arguments, and expressing opinions - Practice exercises for clarity, coherence, and appropriate style in written communication Week 9: Pronunciation and Intonation - Developing clear and accurate pronunciation skills - Focus on individual sounds, stress, rhythm, and intonation patterns - Practice exercises and activities for improved spoken English Week 10: Everyday Practical English - Enhancing language skills for everyday practical situations (shopping, dining, etc.) - Role-plays and interactive exercises for real-life communication - Polishing conversational skills, expressions, and cultural understanding Week 11: Cultural Understanding and Communication - Understanding cultural nuances in English-speaking countries - Developing intercultural communication skills for effective interactions - Practising respectful and inclusive language in diverse environments Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of interest.
This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts. Course Duration: 10 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within their specific field. 2. Expand industry-specific vocabulary and terminology. 3. Develop listening skills to understand specialised language and accents. 4. Enhance reading comprehension skills for professional or academic texts. 5. Write accurately and coherently for specific purposes within their field. Course Outline: Week 1: Introduction and Needs Analysis - Introduction to course objectives, expectations, and ESP methodology - Conducting a needs analysis to identify participants' specific language requirements - Establishing individual learning goals and expectations within their field of expertise Week 2: Speaking Skills for Specific Purposes - Developing effective oral communication skills for professional or academic contexts - Practicing role-plays, presentations, and discussions within participants' fields - Enhancing fluency and confidence in expressing ideas and opinions Week 3: Listening Skills for Specific Purposes - Developing listening skills to understand specialised language, accents, and speech patterns - Authentic listening materials related to participants' field of expertise - Strategies for effective note-taking and comprehension of specialised content Week 4: Vocabulary Expansion within Participants' Field - Expanding industry-specific vocabulary and terminology - Exercises and activities to reinforce and practice specialized vocabulary - Incorporating technical terms and jargon into spoken and written communication Week 5: Reading Comprehension for Professional/Academic Texts - Developing reading skills for professional or academic texts within participants' fields - Strategies for skimming, scanning, and understanding complex texts - Identifying main ideas, supporting details, and summarizing key information Week 6: Writing Skills for Specific Purposes - Improving writing skills for specific purposes within participants' field - Practice exercises for writing reports, proposals, academic papers, etc. - Enhancing clarity, coherence, and professional tone in written communication Week 7: Presentation and Public Speaking Skills - Developing effective presentation skills within participants' field - Techniques for organizing content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Negotiation and Business Communication Skills - Enhancing negotiation and business communication skills for professional contexts - Role-plays and practical exercises for effective communication in meetings, negotiations, etc. - Polishing language and strategies for successful business interactions Week 9: Cross-Cultural Communication - Understanding cultural nuances and adapting communication styles within participants' field - Developing intercultural communication skills for international professional contexts - Practicing effective communication in multicultural environments Week 10: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills within participants' field - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.
This English Exam Preparation course is specifically designed for adult learners who are preparing to take an English language proficiency exam, such as IELTS, TOEFL, or Cambridge exams. Participants will focus on developing the necessary skills and strategies to achieve a successful outcome in their chosen exam. Through targeted practice, exam-specific tasks, and personalised feedback, learners will gain confidence and proficiency in all sections of the exam. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Understand the format and requirements of the chosen English language proficiency exam. 2. Develop effective strategies for each section of the exam. 3. Enhance reading, writing, listening, and speaking skills within the context of the exam. 4. Expand vocabulary and improve language accuracy for exam-specific tasks. 5. Practice time management techniques to complete tasks within the allocated time. Course Outline: Week 1: Introduction to the Exam - Introduction to the chosen English language proficiency exam - Overview of the exam format, sections, and scoring criteria - Assessment of participants' current language proficiency and individual learning goals Week 2: Reading Skills and Strategies - Understanding different question types in the reading section - Developing reading skills for comprehension, skimming, and scanning - Practice exercises and strategies to improve speed and accuracy Week 3: Writing Skills and Strategies - Analyzing the writing tasks and requirements of the exam - Developing skills for organising ideas, structuring paragraphs, and coherence - Practice exercises for different writing tasks (essays, reports, letters, etc.) Week 4: Listening Skills and Strategies - Identifying question types and understanding the listening section format - Developing listening skills for main ideas, details, and inference - Practice exercises and strategies for improving listening accuracy and note-taking Week 5: Speaking Skills and Strategies - Understanding the speaking section requirements and assessment criteria - Developing skills for fluency, coherence, and pronunciation - Practice exercises for different speaking tasks (interviews, presentations, etc.) Week 6: Vocabulary Expansion for Exam Tasks - Expanding vocabulary in specific topics and themes relevant to the exam - Practice exercises to reinforce and use new vocabulary effectively - Techniques for deducing meaning from context and using appropriate vocabulary Week 7: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common grammar errors in exam tasks - Exercises and activities to improve language accuracy in writing and speaking Week 8: Time Management and Exam Strategies - Strategies for time management and prioritizing tasks during the exam - Practice exercises to improve speed and efficiency in completing tasks - Tips and techniques for maximizing scores in each section Week 9: Mock Exam: Reading and Writing - Simulating a complete reading and writing section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 10: Mock Exam: Listening and Speaking - Simulating a complete listening and speaking section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 11: Exam Strategies Review and Practice - Reviewing and reinforcing exam strategies for each section - Targeted practice exercises to address specific challenges and areas of improvement - Individualised feedback and guidance based on participants' performance Week 12: Final Evaluation and Exam Tips - Comprehensive review of all exam sections and strategies - Final evaluation to assess participants' progress and readiness for the exam - Tips for managing test anxiety and mental preparation for the exam Note: This syllabus is a guideline and can be customised based on the specific exam requirements and the needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of focus.
Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules.
This course is designed to help adult learners develop the necessary language skills for academic success in an English-speaking environment. Through a combination of reading, writing, listening, and speaking exercises, participants will enhance their abilities to comprehend and produce academic texts, engage in critical thinking, and effectively communicate their ideas in written and spoken English. Course Duration: 12 weeks (24 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their academic vocabulary and understanding of complex grammatical structures. 2. Enhance their reading comprehension skills for academic texts. 3. Develop effective note-taking strategies for lectures and presentations. 4. Enhance their academic writing skills, including essay structure and research techniques. 5. Improve their ability to deliver academic presentations and participate in discussions. 6. Gain familiarity with academic conventions and citation styles. Course Outline: Week 1: Introduction to Academic English - Assessing participants' language proficiency and academic goals - Overview of the course syllabus and expectations - Introduction to academic vocabulary and common idiomatic expressions Week 2: Reading Comprehension - Scanning and skimming techniques for efficient reading - Strategies for understanding main ideas and supporting details - Vocabulary building through reading academic texts Week 3: Note-taking Skills - Effective note-taking during lectures and presentations - Organizing and summarising information - Practice exercises and listening activities Week 4: Academic Writing: Paragraph Structure - Understanding the components of a well-structured paragraph - Developing topic sentences and supporting ideas - Practice exercises on paragraph development Week 5: Academic Writing: Essay Structure - Introduction to essay structure: introduction, body, and conclusion - Crafting clear and concise thesis statements - Developing coherent and well-supported arguments Week 6: Research Skills and Citations - Introduction to academic research techniques - Evaluating sources for credibility and relevance - Understanding and applying citation styles (e.g., APA, MLA) Week 7: Grammar for Academic Writing - Review of essential grammar structures for academic writing - Practice exercises on sentence structure and complex grammar - Common grammatical errors to avoid in academic writing Week 8: Academic Writing: Research Papers - Understanding the research paper format and structure - Conducting literature reviews and integrating sources - Drafting and revising research papers Week 9: Academic Speaking: Presentations - Preparing and delivering effective academic presentations - Using visual aids and engaging the audience - Practicing presentation skills through individual and group activities Week 10: Academic Speaking: Discussions and Debates - Participating in academic discussions and debates - Expressing opinions and supporting arguments effectively - Listening and responding critically to others' viewpoints Week 11: Academic Writing: Critical Analysis - Analyzing and critiquing academic texts - Developing critical thinking and evaluation skills - Writing critical analysis essays Week 12: Review and Final Projects - Reviewing course content and addressing individual needs - Finalizing and presenting individual projects - Course evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules.
Welcome to GLA Tutors, a pioneering platform for primary school tutoring and SATs preparation. At GLA Tutors, we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors, we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.
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This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English. Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules.