The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. A fantastic approach that helps you unpack the issues, respond positively and find an effective solution that moves everyone forward... This course will: deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict build your confidence and comfort around being in situations that involve conflict give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: help clients recognise conflict and understand their own responses to it help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes provide clients with a framework and structure for addressing conflict in a healthy way help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. Why take this course Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. Addressing conflict in the right way helps us solve problems and improves the health and wellbeing of everyone involved... What the course covers The common causes of interpersonal conflict The negative impacts and potential benefits in conflict situations How to consider intentions and outcomes when engaging in conflict The different methods used to influence the outcome of conflict, and how the method influences the outcome What a resolution really is The cultural and contextual influences on perceptions, experience, and responses to conflict The role our innate needs and resources play in conflict situations Identifying our influence on the process of conflict Effective skills to engage people who are in conflict A practical, sequenced model for effective mediation and conflict resolution An effective framework for facilitating constructive conversations How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties Effective skills to facilitate negotiations Techniques and diffusing strategies to reduce potential barriers How to access resources to build agreements that last The effective skills needed to facilitate negotiations How to implement opportunities in organisations to address conflict effectively Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively And much more… Course Programme The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Approaches to conflict 11.00am Discussion over tea/coffee 11.30am Understanding Causes and Impact 1.00pm Lunch (included) 1.45pm Increasing engagement 3.00pm Discussion over tea/coffee 3.15pm Reaching Resolution 4.00pm Day ends Who is this course suitable for? This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
NPORS Excavator 180 (N201)
NPORS Concrete Pump N211
Aimed at cardiac professionals to develop their Exercise Tolerance Testing (ETT) skills.
This course provides learners with the knowledge and skills necessary to care for the adult patient requiring High Flow Nasal Oxygen (HFNO).
This course provides the necessary knowledge and skills to facilitate development in palliative and end of life care.
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.
This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.
Who Should Attend Rhino 3D Evening Training Course? Click here for info. This Evening Course is for individuals seeking to learn 2D and 3D modeling skills in a supportive and creative learning environment. Whether you are new to Rhino or want to expand your existing knowledge, this course is for product, furniture, architectural, and jewelry design industries. Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own schedule hours of your choice, available from Mon to Sat between 9 am and 7 pm Course Inclusions: Free Lifetime email support: Enjoy the flexibility of a free lifetime email support. Expert Instruction: Learn from experienced architects, designers, and software professionals, ensuring top-notch teaching. Hands-On Learning: Engage in practical, hands-on lessons with personalized project work to apply your skills effectively. Digital Reference: Access valuable video tutorials and a digital reference book for convenient revision and continuous development. London Design Training Course Certificate of Completion: Receive a certificate upon course completion, enhancing your CV and LinkedIn profile. Free Career Guidance: Benefit from career guidance, including tips on job applications and setting up a creative business, to stand out in the competitive design industry. Rhino 3D Basic to Intermediate Training Course Course Duration: 10 hours Introduction to Rhino and Interface: Familiarizing with Rhino's command system and toolbar usage. Navigating the geometry menus, command line, and status bar efficiently. Understanding the Properties window and its functionalities. Managing file operations, including opening and saving files. Grasping the three entity types: curves, surfaces, and solids. Exploring various geometric elements, such as Bezier curves, B-splines, NURBS objects, isocurve surfaces, and mesh surfaces. Setting measurement units for accurate modeling. Navigation: Introducing the viewport and its features. Using construction planes to aid in modeling. Utilizing shading modes for better visualization. Learning essential viewport controls: pan, zoom, rotate, and reset. Workflow Basics: Creating basic objects like curves, surfaces, and solids. Performing fundamental transformations to manipulate objects. Organizing projects efficiently using layers. Drawing: 2D Geometry: Understanding the creation of lines, polylines, rectangles, polygons, arcs, circles, and ellipses. Drawing freeform curves for more creative designs. Modeling: 3D Surfaces: Comparing various 3D surface types. Utilizing extrusion to add features to models. Creating surfaces with loft, revolve, rail revolve, sweep rail, and network surface commands. Constructing complex surfaces with the Network Surface tool. Modeling: 3D Solids: Introducing solid modeling techniques. Creating solids with primitives and curves. Applying Boolean operators to create unique shapes. Editing solids using the solid edit tool. Transforming solids and incorporating modeling aids like Grid Snap, Ortho, and Planar. Editing and Transforming Objects: Using Fillet and Chamfer to edit corners. Employing curve Booleans for trimming and splitting. Mastering the Drag and Nudge tools for object movement and rotation. Copying, pasting, and grouping objects effectively. Scaling and duplicating objects with the Mirror command. Analysis and Degrees: Understanding degrees of curves and surfaces. Creating screen captures for quick proofs. Generating 2D views and rendering projects. Preparation for 3D Printing and Manufacturing: Preparing models for prototyping by ensuring closed gaps. Using the shell technique to create wall thickness suitable for 3D printing.