This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™. Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.
Enhance your skills in promoting positive behavior and creating supportive environments for children with our PBS course. Evidence-based practices and collaboration emphasised.
Mediation for Managers Training
Facilitation Skills Training
Workplace Mediation