SAFe® Agile Software Engineering The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality
PMI-PBA® Exam Prep The course provides targeted exam preparation support for PMI®'s Professional in Business Analysis exam candidates, including a content review of The PMI Guide to Business Analysis, a review of the PMI-PBA® reference books, and an exam preparation tutorial. You will be given a Study Guide that you can re-use to assess your knowledge gaps as part of your Personal Action Plan. Your score on this for each Knowledge Area can be compared to your results on the quiz at the end of each course module to guide your study efforts. What you will Learn Upon completion, participants will be able to: Demonstrate familiarity with the structure, content and framework of The PMI Guide to Business Analysis Explain the six Knowledge Areas of The PMI Guide to Business Analysis, as well as, their inter-relationships with each other and the six Process Groups Differentiate among the five business analysis domains in the project life cycle Create a personal action plan to study and prepare for the PMI-PBA® Exam Getting Started PMI-PBA Examination Certification Process The Credential Examination Foundation Concepts for PMI-PBA® Prep Business analysis terminology and definitions Business analysis project, program, and portfolio management Product and project life cycles Skills and qualities of a business analyst Introduction to Business Analysis in Projects Business analysis overview How organizations implement business analysis Business analyst and project manager relationships Requirements definitions and types Practice quiz On-Demand Segment A: Define the Business Problem (Pre-work for Needs Assessment) Needs Assessment Review Needs Assessment knowledge area Identify problem or opportunity Assess current and future state Determine options and provide recommendations Facilitate product roadmap development Assemble business case Practice quiz Stakeholder Engagement Review Stakeholder Engagement knowledge area Identify Stakeholders and conduct analysis Determine Stakeholder engagement and communication approach Conduct business analysis planning Practice quiz On-Demand Segment B: The Elicitation Plan (Pre-work for Elicitation) Elicitation Review Elicitation knowledge area Determine Elicitation approach Preparing for Elicitation Conducting Elicitation Confirming Elicitation results Practice quiz On-Demand Segment C: Overview of Requirements Analysis (Pre-work for Analysis) Analysis Review Analysis knowledge area Determine Analysis approach Create and analyze models Define requirements and acceptance criteria Verify, validate, and prioritize requirements Identify and analyze product risks Assess product design options Practice quiz Traceability and Monitoring Review Traceability and Monitoring knowledge area Determine Traceability and Monitoring approach Establish relationships and dependencies Select and approve requirements Make changes to requirements and other product information Practice quiz Solution Evaluation Review Solution Evaluation knowledge area Evaluate solution performance Determine solution evaluation approach Evaluate acceptance results and address defects Obtain solution acceptance for release Practice quiz Exam Application and Preparation Process Applying for the Exam Studying for the Exam Sitting for the Exam Reviewing your Knowledge Gap Practice Exam Study Guide - a reliable learning aid Summary and Next Steps Crystallizing the Business Analysis Domains Developing a Personal Action Plan for Exam Study
PMI-PBA® Exam Prep: In-House Training The course provides targeted exam preparation support for PMI®'s Professional in Business Analysis exam candidates, including a content review of The PMI Guide to Business Analysis, a review of the PMI-PBA® reference books, and an exam preparation tutorial. You will be given a Study Guide that you can re-use to assess your knowledge gaps as part of your Personal Action Plan. Your score on this for each Knowledge Area can be compared to your results on the quiz at the end of each course module to guide your study efforts. What you will Learn Upon completion, participants will be able to: Demonstrate familiarity with the structure, content and framework of The PMI Guide to Business Analysis Explain the six Knowledge Areas of The PMI Guide to Business Analysis, as well as, their inter-relationships with each other and the six Process Groups Differentiate among the five business analysis domains in the project life cycle Create a personal action plan to study and prepare for the PMI-PBA® Exam Getting Started PMI-PBA Examination Certification Process The Credential Examination Foundation Concepts for PMI-PBA® Prep Business analysis terminology and definitions Business analysis project, program, and portfolio management Product and project life cycles Skills and qualities of a business analyst Introduction to Business Analysis in Projects Business analysis overview How organizations implement business analysis Business analyst and project manager relationships Requirements definitions and types Practice quiz On-Demand Segment A: Define the Business Problem (Pre-work for Needs Assessment) Needs Assessment Review Needs Assessment knowledge area Identify problem or opportunity Assess current and future state Determine options and provide recommendations Facilitate product roadmap development Assemble business case Practice quiz Stakeholder Engagement Review Stakeholder Engagement knowledge area Identify Stakeholders and conduct analysis Determine Stakeholder engagement and communication approach Conduct business analysis planning Practice quiz On-Demand Segment B: The Elicitation Plan (Pre-work for Elicitation) Elicitation Review Elicitation knowledge area Determine Elicitation approach Preparing for Elicitation Conducting Elicitation Confirming Elicitation results Practice quiz On-Demand Segment C: Overview of Requirements Analysis (Pre-work for Analysis) Analysis Review Analysis knowledge area Determine Analysis approach Create and analyze models Define requirements and acceptance criteria Verify, validate, and prioritize requirements Identify and analyze product risks Assess product design options Practice quiz Traceability and Monitoring Review Traceability and Monitoring knowledge area Determine Traceability and Monitoring approach Establish relationships and dependencies Select and approve requirements Make changes to requirements and other product information Practice quiz Solution Evaluation Review Solution Evaluation knowledge area Evaluate solution performance Determine solution evaluation approach Evaluate acceptance results and address defects Obtain solution acceptance for release Practice quiz Exam Application and Preparation Process Applying for the Exam Studying for the Exam Sitting for the Exam Reviewing your Knowledge Gap Practice Exam Study Guide - a reliable learning aid Summary and Next Steps Crystallizing the Business Analysis Domains Developing a Personal Action Plan for Exam Study
XSLT training course description This course has been designed as a follow on course for the XML primer course. The course looks at the use of XSLT in the transforming and styling XML documents. What will you learn Transform and style XML documents using XSLT. XSLT training course details Who will benefit: Anyone working with XSLT. Prerequisites: XML primer Duration 2 days XSLT training course contents Introduction Extensible Stylesheet Language (XSL), transforming and formatting XML. XML refresher The basic rules for building an XML document. An introduction to XSLT The basic concepts of XSLT, xsl:output, xsl:template, xsl:value-of. XML documents as trees How the original XML is transformed into a set of nodes, the general terms for manipulating node trees. Paths (XPath) Use of path matching to select required nodes for transformation. Using templates xsl:apply-templates, xsl:template match, nested templates, xsl:copy , <comment> and <element> , default templates, parameters. Control xsl:if, xsl:choose, xsl:for-each, xsl:sort. Constructing the result tree xsl:output, xsl:attribute, xsl:attribute-set, xsl:comment, xsl:processing-instruction, xsl:text, xsl:value-of, xsl:variable. Combining templates xsl:include, xsl:import, xsl:apply-imports. Transforming to text
Mikrotik routers training course description A fast paced practical hands on introduction to Mikrotik routers concentrating on basic product knowledge needed for the real world. Starts with the basics of accessing the routers through configuring static routes, RIP and OSPF, ending with firewalls. Hands on sessions follow all the major chapters. What will you learn Use Winbox. Use the Mikrotik command line. Perform basic troubleshooting. Configure Interfaces, RIP and OSPF. Perform housekeeping tasks such as: - save and load configurations - upgrade the OS - recover lost passwords Mikrotik routers training course details Who will benefit: Anyone who will be working with Mikrotik routers. Prerequisites: TCP/IP foundation for engineers Duration 2 days Mikrotik routers training course content Mikrotik routers RouterOS, RouterBoard. System resources. Getting started Accessing the router, Winbox, Webfig, Quickset. telnet. The command line interface Contexts, online help, basic troubleshooting. Configuring Interfaces Basics, Enabling interfaces. Ethernet, loopback interfaces. Adding IP addresses. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP How RIP works, configuration, troubleshooting. OSPF Configuration and troubleshooting. Housekeeping Configuration management, offline editing and FTP usage. RouterOS upgrades. Packages. Bypassing passwords. Other functions DHCP server. Firewall Connections, chains, actions, filters.
Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.
HP iMC for engineers training course description A hands on course focusing on network management using HP iMC on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use HP NNMi. Diagnose faults using HP iMC. Recognise the MIB structure. HP iMC for engineers training course details Who will benefit: Network administrators. Network operators Those wishing to find out more about how their NMS works Anyone wishing to implement NFV using OpenStack. Prerequisites: Introduction to Virtualization Duration 2 day HP iMC for engineers training course content Network management What is network management? Benefits, issues. Getting started with HP iMC Starting HP iMC, IP discovery, IP monitoring, controlling IP discovery. Hands on Initial HP iMC configuration. Using HP iMC Viewing devices, Device view, IP view, network view, polling. Hands on Using HP iMC. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Hands on Configuring network devices for HP iMC. Parts of SNMP SNMP architecture, MIBs, The protocol. HP iMC SNMP configuration. Hands on HP iMC SNMP configuration. MIBs The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. HP iMC MIB loader and browser. Hands on MIB browsing. Monitoring devices Polling, obtaining MIB information. Hands on HP iMC performance management. Configuration and change management Configuration templates, software library, configuration compare, configuration audit and reports. Hands on Using the configuration center. Reports Report templates, Real time reports, scheduling reports. Hands on Using real time reports. HP iMC fault management Alarms, polling, fault management, setting thresholds and configuring traps. Syslog. Hands on Working with alarms. Security alarms.
ADO.NET training course description This ADO.net training course is designed to enable developers to use the toolset provided with.NET for data access including ADO.net objects, data controls, designers and interoperability with earlier ADO objects. The course is applicable for those using C# or VB.NET with ADO.NET What will you learn Retrieve and manipulate data using Microsoft's ADO.NET library. Work with the ADO.NET object model. Update data, including handling stored procedures, parameters, and return value. Search, sort and filter data. Leverage the power of XML. ADO.NET training course details Who will benefit: Programmers working with ADO.Net. Prerequisites: Effective programming with VB.NET or Concise introduction to C# Duration 2 days ADO.NET training course contents Introducing ADO.Net Traditional Data Access Architecture. ADO.Net Disconnected Data Access Architecture. Different components of ADO.Net. A review of basic SQL queries SQL SELECT Statement. SQL INSERT Statement. SQL UPDATE Statement. SQL DELETE Statement. Common data access tasks with ADO.Net Accessing Data using ADO.Net. Defining the connection string. Defining a Connection. Defining the command or command string. Defining the Data Adapter. Creating and filling the DataSet. A Demonstration Application The Interface. Loading the table. Filling the controls on the Form. Navigating through the records. Updating Data Steps for updating the table. Building the Application. Loading the table and displaying data in the form's controls. Initialising Commands. Adding Parameters to the commands. The ToggleControls() method of our application. Editing (or Updating) Records. Event Handler for the Save Button. Event Handler for the Cancel Button. Inserting Records. Deleting a Record. Using Stored Procedures Sample Stored Procedures. UPDATE Stored Procedure. INSERT Stored Procedure. DELETE Stored Procedure. SELECT Stored Procedure. Using Stored Procedures with ADO.Net.
ADSL training course description An introduction to ATM. What will you learn Recognise the benefits of ADSL. Describe what ADSL is. Describe how ADSL works. Describe the ADSL architecture Recognise the limitations of ADSL. List the elements required for an ADSL installation. ADSL training course details Who will benefit: Network engineers and anyone who will be working with ADSL. Prerequisites: Intro to data comms & networking Duration 2 days ADSL training course contents What is ADSL? Broadband definitions, OSI layer 1, ADSL services, WANS. ADSL features: always on, point to point, Asymmetric, speeds. ADSL benefits, xDSL family, standards, history, example DSL forum documents. ADSL architecture The big picture, The PSTN and telephones, Digital and analogue, PSTN and modems, ADSL vs. modem speeds, Block 1: Customer premises, Block 2: The last mile, Block 3: The exchange, Block 4: the core network. Customer premises Splitters, micro filters, splitter architectures, Splitterless ADSL, ADSL modems, USB, ADSL routers. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The exchange Local exchange ADSL items, DSLAMs, ADSL racks, Contention. The core network The role of the core network, ATM, ATM VPI/VCI, ATM cells, ATM layers, AAL5, RAS, Home gateways. ADSL and the higher layers Layer 2 choices, PPPoA, PPP, CHAP, layer 4 and above, ADSL and IP, ADSL and ATM. Installing and configuring ADSL Choosing providers, line activation, hardware requirements, Configuring layer 1 and layer 2, Configuring IP. Summary ITU ADSL standards.
RADIUS training course description A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. What will you learn Configure PPP and PAP/CHAP. Install and configure RADIUS servers. Describe how RADIUS works. Setup RADIUS accounting. Analyse RADIUS packets. Troubleshoot RADIUS installations. RADIUS training course details Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. Duration 2 days RADIUS training course contents What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.