1476 Courses in Liverpool

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

The course is designed to help improve your understanding of the legal requirements, the theoretical and practical principles for both the initial verification and certification of an electrical installation, further your knowledge and practical skills in the testing and inspection of a range of existing electrical installations, and help improve your understanding of the legal requirements, the theoretical and practical principles for the periodic inspect and testing and certification of an electrical installation.

This package is ideal for those who select the wrong partners repeatedly choosing emotionally unavailable people, bad characters and people that treat them badly. Dating Coach support for 6 weeks sessions twice a week 30 mins Dating Coach correctional dating training programme Gift Package sent to home with Dating literature and guidance pamphlet Support and Advice Dating advice for singles https://relationshipsmdd.com/product/i-always-choose-the-wrong-people-to-date-package/

Self-awareness training Emotional training Dating coaching Support and guidance Discipline training Modify behaviour training Cognitive reappraisal Weekly session 4 weeks 1-hour per week Dating advice for singles https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-emotions-package/

Recognise the signs Setting boundaries Training on how to have healthy relationships Boundary setting Safety training Training on narcissistic behaviour Recognising mental abuse and manipulative behaviour Education on how to avoid coercive control relationships and avoid isolation How to become mentally stronger Suitable for victims of this behaviour or prevention Support and advice on implementing steps for a brighter future Twice a week 45 minutes 4 weeks https://relationshipsmdd.com/product/coercive-control-package-for-manipulative-relationships/

The NVQ Level 2 Diploma in Curtain Wall is appropriate for individuals aged 16 and over working in the construction sector who specialise in the installation if Curtain Wall and Aluminium Architectural Glazing Systems and are looking to become eligible for the Blue CSCS Card. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in this area and upon completion of the qualification, you will be awarded the NVQ Level 2 Certificate in Curtain Wall CSCS Cards Candidates can undertake the CSCS test and obtain the red (Provisional) CSCS card on signing up for this qualification. The red CSCS card can usually be obtained within 7 to 14 days and can be used to access the construction sites for a period of 12 months. In order for candidates to obtain their CSCS Card for Curtain Wall Installation they must also fulfil the requirements for technical knowledge as set out by the Council for Aluminium in Building and are generally required to complete CAB 1 day Curtain Wall essential knowledge training course. For more information regarding the CAB Course and CSCS requirements, please see the information below.

BAB Training Solutions offer a range of Level 2 Plant qualifications which are appropriate for individuals aged 16 and over working in the construction sector who specialise in plant operation and are looking to achieve their NVQ Diploma or Certificate which enables them to upgrade their trained operator cards to competent operator cards. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. There are large number of qualifications available within this sector including dumper, roller, excavator, tele-handler and much more. Please get in touch to discuss your plant operations requirements and we will be pleased to provide you with the right information and advice. CSCS Cards In order to obtain your full CSCS/ CPCS card you will need to hold CPCS/ NPORS (or equivalent) trained operator or have achieved your category relevant level 2 plant NVQ prior to undertaking the ‘New Entrant – (S)NVQ held’ application route. Please ask to speak with our qualification experts if you are unsure as to what qualification or route you should take.

This first aid course is ideal for primary and nursery school teachers, child minders and child careers. Learn how to manage emergency situations or minor everyday occurrences when looking after infants through to teenagers. Qualification meets the criteria defined for first aid training in the Early Years Foundation Stage Statutory Framework (EYFS) and Ofsted first aid requirements for registered childminders. It can also be used as evidence for employees working towards an NVQ in Childcare and Education. Learners must be at least 14 years old on the first day of training and be able to perform tasks at floor level. There are no other formal entry requirements but we strongly recommend that Learners have a minimum of Level 1 in literacy and numeracy or equivalent.

This session is for those who find themselves teaching even though they have not gone through teacher training. It is designed to give you the basic tools you need to begin delivering to ensure that learning takes place.

Improve social anxiety Learning how to improve emotional intelligence Coping mechanisms for anxiety inducing situations Confidence building Triggers Diagnosis Introspection tests Characteristics Analysis Behavioural pattern management Cognitive distortions training Graduated exposure techniques Reframing thoughts Learning self acceptance Overcoming confidence issues from past rejections Teaching texting techniques Teaching Social gathering techniques https://relationshipsmdd.com/product/social-confidence-coaching-package/