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77 Courses in Liverpool

Mental Health Aware (In-House)

By The In House Training Company

Mental Health First Aid England Aware is an introductory course designed to increase mental health awareness and give an understanding of how to look after wellbeing and challenge stigma. Through an interactive instructor-led live session, you will learn: What mental health is and how to challenge stigma An introduction to some common mental health issues Confidence to support someone who may be experiencing mental ill health Ways to look after your own mental health and support wellbeing Outline What is mental health? Mental Health Continuum Factors that affect mental health Stigma Stress and stress management Spotting signs of distress Mental health conditions:DepressionAnxiety disordersPsychosisEating disordersSuicideSelf-harm Recovery Take 10 Together - starting a supportive conversation Supporting mental health in the workplace Useful statistics Helpful resources

Mental Health Aware (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Confident and Effective Presentation Skills

By Elite Forums Events

Course Duration: 1 day (or 2 half-day sessions) Target Audience: Anyone who delivers presentations in a professional setting – including team members, managers, project leads, or executives – who want to improve confidence, clarity, and impact when speaking. Course Objectives By the end of this course, participants will be able to: Prepare and structure engaging presentations for different audiences. Deliver content with confidence, clarity, and professionalism. Use body language, voice, and visual aids effectively. Manage nerves and build a strong connection with the audience. Handle questions and unexpected situations with poise. Course Outline Module 1: Understanding Effective Presentations What makes a presentation effective? Common mistakes and how to avoid them Aligning your message with the audience’s needs Module 2: Planning and Structuring Your Message Setting clear objectives The “power of three” and other storytelling structures Openings and closings that stick Making content memorable and persuasive Module 3: Delivering with Confidence Managing nerves and performance anxiety Using your voice: tone, pace, and projection Body language and posture Eye contact and engagement strategies Module 4: Visual Aids and Presentation Tools Designing slides that support (not distract) Tips for using PowerPoint or Canva effectively Alternatives to slides (e.g. props, whiteboards, storytelling) Module 5: Engaging Your Audience Reading the room and adjusting your delivery Encouraging interaction and participation Handling difficult questions or interruptions Time management and staying on message Module 6: Practice and Feedback Participants deliver a short presentation (2–5 minutes) Peer and facilitator feedback Self-reflection and improvement planning Delivery Style Interactive, supportive environment Role-playing, practical exercises, and real-time coaching Optional video recordings for feedback Course Materials Provided Participant workbook and slide templates Presentation preparation checklist Self-assessment and feedback forms Tips for virtual presentations (Zoom, Teams) Optional Add-ons (for 2-day version) Extended practice time with filming and playback Advanced storytelling and persuasive techniques Coaching for high-stakes presentations (e.g. board meetings, conferences)

Confident and Effective Presentation Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Confident and Effective Presentation Skills

By Elite Forums UK

Course Duration: 1 day (or 2 half-day sessions) Target Audience: Anyone who delivers presentations in a professional setting – including team members, managers, project leads, or executives – who want to improve confidence, clarity, and impact when speaking. Course Objectives By the end of this course, participants will be able to: Prepare and structure engaging presentations for different audiences. Deliver content with confidence, clarity, and professionalism. Use body language, voice, and visual aids effectively. Manage nerves and build a strong connection with the audience. Handle questions and unexpected situations with poise. Course Outline Module 1: Understanding Effective Presentations What makes a presentation effective? Common mistakes and how to avoid them Aligning your message with the audience’s needs Module 2: Planning and Structuring Your Message Setting clear objectives The “power of three” and other storytelling structures Openings and closings that stick Making content memorable and persuasive Module 3: Delivering with Confidence Managing nerves and performance anxiety Using your voice: tone, pace, and projection Body language and posture Eye contact and engagement strategies Module 4: Visual Aids and Presentation Tools Designing slides that support (not distract) Tips for using PowerPoint or Canva effectively Alternatives to slides (e.g. props, whiteboards, storytelling) Module 5: Engaging Your Audience Reading the room and adjusting your delivery Encouraging interaction and participation Handling difficult questions or interruptions Time management and staying on message Module 6: Practice and Feedback Participants deliver a short presentation (2–5 minutes) Peer and facilitator feedback Self-reflection and improvement planning Delivery Style Interactive, supportive environment Role-playing, practical exercises, and real-time coaching Optional video recordings for feedback Course Materials Provided Participant workbook and slide templates Presentation preparation checklist Self-assessment and feedback forms Tips for virtual presentations (Zoom, Teams) Optional Add-ons (for 2-day version) Extended practice time with filming and playback Advanced storytelling and persuasive techniques Coaching for high-stakes presentations (e.g. board meetings, conferences)

Confident and Effective Presentation Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Change Happens! Reframing uncertainty in a changing world. Groups for up to 20 learners per workshop.

By Mindmaps Wellbeing

Change Happens! Reframing uncertainty in a changing world Change is inevitable — but that doesn’t mean it’s easy. Whether it’s a corporate restructure, a company merger, or the long-lasting ripple effects of a global pandemic, workplace change can stir up uncertainty, anxiety, and resistance. Our Change Happens! workshop helps teams reframe how they view change — not as a threat, but as an opportunity for growth. This interactive, evidence-based session blends psychology with practical strategies, empowering participants to navigate uncertainty with confidence, resilience, and acceptance. Change happens — but how you respond is what defines the outcome. Let’s make it a positive one. Join us for a workshop that transforms uncertainty into opportunity, and equips your team with the tools to thrive in a changing world. Workshop outline: Spotting the Signs of Change Fatigue — Recognising emotional responses and their impact on wellbeing. The Power of Reframing and Acceptance — Practical strategies to shift your mindset from fear to flexibility, and embrace acceptance when change is unavoidable. Building Personal and Team Resilience — Coping techniques that support both individual and collective wellbeing. Creating Your Change Action Plan — Simple steps to manage uncertainty and stay proactive. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

Change Happens! Reframing uncertainty in a changing world.
Groups for up to 20 learners per workshop.
Delivered in Devon or UK Wide or OnlineFlexible Dates
Price on Enquiry

Workplace Wellbeing- Creating Systems for Mental Health and Balance

By Elite Forums Events

Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: HR professionals, leaders, managers, and wellbeing champions who are responsible for creating and maintaining mental health support systems and promoting work-life balance within their organisations. Course Objectives By the end of this course, participants will be able to: Understand the importance of mental health and wellbeing in the workplace. Learn strategies for creating a workplace culture that supports mental health and resilience. Develop practical tools to prevent burnout and promote work-life balance. Identify systems and resources to help employees maintain mental health and manage stress. Design and implement a workplace wellbeing plan that fosters employee engagement and productivity. Course Outline Module 1: The Importance of Workplace Wellbeing What is workplace wellbeing? Understanding mental health, emotional wellbeing, and work-life balance The link between employee wellbeing and organisational performance Statistics and trends: The rising importance of mental health in the workplace The business case for prioritising mental health: reducing absenteeism, turnover, and improving productivity Legal and ethical considerations in workplace mental health Module 2: Mental Health in the Workplace Recognising the signs of mental health challenges (e.g., anxiety, depression, stress) The impact of workplace culture on employee mental health Stress and burnout: Causes, symptoms, and prevention strategies The role of leadership in promoting mental health and supporting employees Confidentiality and stigma: Overcoming barriers to mental health support Module 3: Creating a Culture of Wellbeing Building a supportive and inclusive workplace culture that prioritises mental health Encouraging open dialogue: How to talk about mental health and reduce stigma The role of leadership in modelling and promoting wellbeing practices Policies and practices to promote work-life balance (e.g., flexible working, remote work options) The importance of employee engagement in fostering a culture of wellbeing Module 4: Systems and Resources for Mental Health Support Developing an Employee Assistance Program (EAP) and other mental health resources Peer support networks and mental health champions within the workplace Mental health first aid training: How to support colleagues in need Creating accessible resources for employees to manage their mental health (e.g., online tools, workshops, apps) Integrating wellbeing initiatives into existing HR systems: policies, performance management, and professional development Module 5: Strategies for Managing Stress and Preventing Burnout Stress management techniques for individuals and teams Time management, task prioritisation, and setting boundaries to reduce stress Mindfulness and relaxation exercises to combat workplace stress Encouraging regular breaks, physical activity, and healthy work habits Building resilience: Developing coping strategies for challenging situations Preventing burnout: Identifying early warning signs and taking proactive measures Module 6: Promoting Work-Life Balance Defining work-life balance in today’s connected world Strategies for setting boundaries between work and personal life Managing expectations: How to avoid overworking and reduce the pressure to be "always on" The importance of taking breaks, vacations, and "disconnecting" from work Flexible working arrangements and how they contribute to balance Supporting parents, carers, and individuals with other life commitments Module 7: Implementing a Workplace Wellbeing Plan Conducting a wellbeing audit: Understanding current practices and identifying gaps Designing a comprehensive wellbeing program: Key components and best practices Measuring the success of wellbeing initiatives: Metrics, feedback, and employee engagement Aligning wellbeing efforts with organisational goals and values Action planning: Creating a roadmap for rolling out workplace wellbeing initiatives Communicating wellbeing resources and encouraging employee participation Module 8: Sustaining Wellbeing in the Workplace Embedding mental health and wellbeing into the organisation’s long-term strategy Continuous improvement: Monitoring and refining wellbeing programs Engaging employees in ongoing wellbeing activities (e.g., wellness challenges, workshops, wellness days) Training leaders and managers to foster ongoing mental health support Celebrating successes and recognising the importance of mental health in organisational culture Delivery Style Interactive, with a blend of group discussions, case studies, and role-playing activities Practical exercises for creating wellbeing strategies and action plans Relaxation techniques and mindfulness exercises incorporated into the sessions Tools and templates for creating mental health initiatives in the workplace Employee engagement surveys and feedback collection techniques to measure program effectiveness Course Materials Provided Workplace Wellbeing Framework and Best Practice Guidelines Wellbeing Plan Template and Action Plan for Implementation Stress Management and Resilience Toolkit Resources for Managers: Creating Mental Health-Supportive Teams Mental Health First Aid Checklist and Employee Assistance Program Resources Resource list: Apps, books, and online resources for mental health in the workplace Optional Add-ons Follow-up sessions for managers and leaders on maintaining a mental health-friendly work environment E-learning modules on specific aspects of wellbeing (e.g., stress management, mental health first aid) One-on-one wellbeing consultations or coaching for employees Employee wellbeing workshops (e.g., mindfulness, physical wellness, nutrition)

Workplace Wellbeing- Creating Systems for Mental Health and Balance
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Workplace Wellbeing- Creating Systems for Mental Health and Balance

By Elite Forums UK

Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: HR professionals, leaders, managers, and wellbeing champions who are responsible for creating and maintaining mental health support systems and promoting work-life balance within their organisations. Course Objectives By the end of this course, participants will be able to: Understand the importance of mental health and wellbeing in the workplace. Learn strategies for creating a workplace culture that supports mental health and resilience. Develop practical tools to prevent burnout and promote work-life balance. Identify systems and resources to help employees maintain mental health and manage stress. Design and implement a workplace wellbeing plan that fosters employee engagement and productivity. Course Outline Module 1: The Importance of Workplace Wellbeing What is workplace wellbeing? Understanding mental health, emotional wellbeing, and work-life balance The link between employee wellbeing and organisational performance Statistics and trends: The rising importance of mental health in the workplace The business case for prioritising mental health: reducing absenteeism, turnover, and improving productivity Legal and ethical considerations in workplace mental health Module 2: Mental Health in the Workplace Recognising the signs of mental health challenges (e.g., anxiety, depression, stress) The impact of workplace culture on employee mental health Stress and burnout: Causes, symptoms, and prevention strategies The role of leadership in promoting mental health and supporting employees Confidentiality and stigma: Overcoming barriers to mental health support Module 3: Creating a Culture of Wellbeing Building a supportive and inclusive workplace culture that prioritises mental health Encouraging open dialogue: How to talk about mental health and reduce stigma The role of leadership in modelling and promoting wellbeing practices Policies and practices to promote work-life balance (e.g., flexible working, remote work options) The importance of employee engagement in fostering a culture of wellbeing Module 4: Systems and Resources for Mental Health Support Developing an Employee Assistance Program (EAP) and other mental health resources Peer support networks and mental health champions within the workplace Mental health first aid training: How to support colleagues in need Creating accessible resources for employees to manage their mental health (e.g., online tools, workshops, apps) Integrating wellbeing initiatives into existing HR systems: policies, performance management, and professional development Module 5: Strategies for Managing Stress and Preventing Burnout Stress management techniques for individuals and teams Time management, task prioritisation, and setting boundaries to reduce stress Mindfulness and relaxation exercises to combat workplace stress Encouraging regular breaks, physical activity, and healthy work habits Building resilience: Developing coping strategies for challenging situations Preventing burnout: Identifying early warning signs and taking proactive measures Module 6: Promoting Work-Life Balance Defining work-life balance in today’s connected world Strategies for setting boundaries between work and personal life Managing expectations: How to avoid overworking and reduce the pressure to be "always on" The importance of taking breaks, vacations, and "disconnecting" from work Flexible working arrangements and how they contribute to balance Supporting parents, carers, and individuals with other life commitments Module 7: Implementing a Workplace Wellbeing Plan Conducting a wellbeing audit: Understanding current practices and identifying gaps Designing a comprehensive wellbeing program: Key components and best practices Measuring the success of wellbeing initiatives: Metrics, feedback, and employee engagement Aligning wellbeing efforts with organisational goals and values Action planning: Creating a roadmap for rolling out workplace wellbeing initiatives Communicating wellbeing resources and encouraging employee participation Module 8: Sustaining Wellbeing in the Workplace Embedding mental health and wellbeing into the organisation’s long-term strategy Continuous improvement: Monitoring and refining wellbeing programs Engaging employees in ongoing wellbeing activities (e.g., wellness challenges, workshops, wellness days) Training leaders and managers to foster ongoing mental health support Celebrating successes and recognising the importance of mental health in organisational culture Delivery Style Interactive, with a blend of group discussions, case studies, and role-playing activities Practical exercises for creating wellbeing strategies and action plans Relaxation techniques and mindfulness exercises incorporated into the sessions Tools and templates for creating mental health initiatives in the workplace Employee engagement surveys and feedback collection techniques to measure program effectiveness Course Materials Provided Workplace Wellbeing Framework and Best Practice Guidelines Wellbeing Plan Template and Action Plan for Implementation Stress Management and Resilience Toolkit Resources for Managers: Creating Mental Health-Supportive Teams Mental Health First Aid Checklist and Employee Assistance Program Resources Resource list: Apps, books, and online resources for mental health in the workplace Optional Add-ons Follow-up sessions for managers and leaders on maintaining a mental health-friendly work environment E-learning modules on specific aspects of wellbeing (e.g., stress management, mental health first aid) One-on-one wellbeing consultations or coaching for employees Employee wellbeing workshops (e.g., mindfulness, physical wellness, nutrition)

Workplace Wellbeing- Creating Systems for Mental Health and Balance
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

One to One Dog Training

By Hotdogtrainer.Com

Hi, I’m Ondine a dog walker and trainer based in the Rhondda Valley. I have been training dogs since I was 8 years old when I finally persuaded my parents to allow me to get my first dog, Sam an incredibly naughty Border Terrier, Jack Russel cross. My life has led me to love and train all types of dogs from German Shepherds to Cayman Islands street dogs like Rosa. I have trained dogs to fight crime with the Royal Cayman Islands Police Service and have interned with the Miami Dade Police Department K9 Unit. I have also been lucky enough to train Flyball with the wonderful Pam Martin and the Top Dog Flyball Team as well as be coached by the Canadian Flyball champions and world record holders, Team Spring Loaded Flyball. All of this experience and fun has led me to be a firm believer that you CAN teach an old dog new tricks. Qualifications International Society of Animal Professionals Canine Communication Merit Dog Emotion and Cognition – Duke University Animal Behaviour and Welfare by The University of Edinburgh

One to One Dog Training
Delivered In-Person in Ferndale or UK WideFlexible Dates
£40
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Toddies Dog Training

toddies dog training

4.8(47)

Liverpool

Having a dog is one of the most incredible experience's life can offer. Or so I was told. I found a great breeder who I met at a show. Her dogs were beautiful, and my heart melted as I watched them trot around the show ring. I couldn't wait for my boy to arrive. Prior to him joining the family, I spent hours watching and reading books to prepare for his arrival. So, he arrives, and I was over the moon, to put it lightly. Four weeks into having this tiny, lively puppy, who was 12 weeks old, I got the shock of my life! My little Ted, my beautiful boy, gave me the biggest, angriest bite you could imagine. His teeth crushed my fingers, leaving them bruised and bloody. This was not a dog but a Tasmanian devil. Although my hand hurt, my heart was crushed. It's very easy to fall out of love with a dog you can't trust. As you can imagine, I was devastated and realised that I needed to learn more so this incident didn't happen again. I spent an enormous amount of time researching and putting into practice what I had learnt. I found that the style of "Old School Punishment" just wasn't working with Ted. I understand why looking back with the knowledge I am blessed with now. There is so much information out there, books, television programmes, YouTube videos, blogs. It's a minefield and so easy to travel down the wrong path, and I certainly had taken the wrong path for Ted and me. Unfortunately, I learned how to be mean, how to shout and even hurt my puppy, asserting my dominance, to show him who was boss and Nip it in the Bud. Honestly, in a world where we already control our dogs, be it when they're fed, what is given, when we take them for a walk, who they can stop and say hello to, when and if they can have a treat. How much control do we need? Fortunately, very fortunately, I met a fabulous lady called Lynda Edmondson, who ran a doggy dancing class near me. It was here that I was introduced to a totally different world of training, of positive reinforcement where you motivated your dog to learn and work as a team. These times were truly magical, filled with fun, and my eyes were opened to a kind way to train. I learnt to love my dog for who he was, to stop focussing on the negative. We then attended a monthly clicker workshop with Lynda, and this was when Ted and me came into our own, and I loved to show off what we could both achieve together. Ted is an English toy Terrier with a huge personality which I fully appreciate and can now accept. After many years on a journey of learning and training to become a specialist in my field, which was initially to support Ted, I qualified with the IABTC. I completed their dog training and behavioural modification course. I now enjoy a career that I love. I am still committed to learning and keep up to date with new research. In my previous life, I was a time and motion technician in a clothing factory. I would study people, then create a process to train others to complete the work more efficiently. Saving companies time and money. I suppose it's quite similar to what I am offering you as a dog trainer. I will study your dog and your relationship, then create a process of training that can be carried out and repeated to improve behaviour. Reduce the amount of time wasted looking online, reading endless books, leaving you none the wiser. Tap into my knowledge and all of the time and money I've spent learning how not to do things as much as how to do things. My main aim is to set you up to succeed. If you are successful, then I'm successful. I will give you my full support to learn how to make immediate changes, enjoy the mischief and appreciate your dog's true personality. Give me a call if you want to chat about creating a dog that is a joy to be around and find your best friend.

EMS Nails And Beauty Wirral /EMS Nails And Beauty Wirral Training Academy

ems nails and beauty wirral /ems nails and beauty wirral training academy

5.0(16)

Birkenhead

Welcome to EMS Nails and Beauty wirral/ EMS Nails and Beauty wirral Training Academy.  We are proud to announce that all of our treatments use top brand products without costing you the earth.  All our gels are vegan and hema free, so if you have had reactions to acrylic or other gels on the market, here at EMS Nails and Beauty wirral we have a range that is made especially for you.  All our nail tips are 100% gel, as well as the application glue is never used to attach tips it's all gel.  We pride ourselves in working with you in discovering the best application for your nails and lifestyle with up to 6 different types of nail applications to ensure you have beautiful nails for weeks to come, with regular backfill's and natural nail and cuticle maintenance, we aim to enhance your nails and still look after your natural nails. All our treatments put our clients first and foremost, and your appointment is always 1-1. We are based in Prenton CH42 Wirral in my home, which reduces stress and anxiety, and your appointment is never rushed, please remember a good set of nails takes approximately 2-3 hours to achieve, this is because we pride ourselves in giving your nails and yourself the best possible care we can.  We are a transgender, LGBTQIA friendly salon, and with being home based it reduces the stress and anxiety that a high street salon would cause, instead it looks like you are visiting friends which inturn enhances your natural calmness approach to your treatment.  We offer many other services: Male and female Intermit waxing.  Lash and Brow treatments, including lash lift and brow lamination.  Waxing.  PCOS waxing.  Tinting.  Pedicures.  Facials.  Weekend lashes.  Individual lashes (6-7 hours for a complete full set) Lymphatic Drainage massage.  Hopi candling.  Callus removal.  Tailored in-house massage using hands and massage gun.  With more treatments to come 2024 within the aesthetics range of treatments (not including botox, fillers etc) Our training courses are all 1-1 so all your individual needs are fulfilled straight away. Under our training ethos of Emotional Mental Social and Wellbeing. The student is at the heart of all our training courses.  Course's available: Health and safety.  Salon standards.  Manicure.  Gel colour.  Gel Nails. Gel extensions.  E'file.  Nail tips with acrylic overlay.  In-house easy nail art.  In-house gem placement. Pedicure.  Facial waxing and tinting.  Body waxing (not Intermit) male and female.  Male Intermit waxing.  Hopi candling.  Lash Lift.  In-house brow lamination.  Lash extensions Individual. Lash extensions clusters and weekend. Anatomy and physiology.  Marketing your business.  Social media for salon business.  Starting your own business.  GDPC. Successful retailing.  Transgender awareness.  Teacher training.  All of the training academy course's are completed in conjunction with the Guild of Beauty, except our In-house course's.  I  have a background in mental health, physical and emotional health and diabetic care. Our aim is to ensure your time with us is relaxing and safe.  We are also a safe salon, so if you need further assistance from any form of abuse etc we will be there for you while you reach out for professional help including Merseyside police.  As a company we are a green salon and we offset our carbon footprint by planting 4 trees every month in conjunction with Tree Nation and are therefore proud to include each and everyone of you all in helping our planet as much as we can. 

Mindset Training (Listening Ear Merseyside)

mindset training (listening ear merseyside)

Liverpool

Mindset is Listening Ear’s new training and professional services delivery arm. Any surplus generated through Mindset is used to support the charity’s wider purpose. Professional Training Our new Diploma in Children and Young People’s Counselling launches in 2021. Find out more here. Listening Ear delivers high-quality training courses to a wide-range of professionals including Teachers, Foster Carers, Social Workers, Hospice Staff, GPs and others. Examples include: Supporting Children and Young People (CYP) Experiencing Bereavement, Separation and Loss Part 1 (Theory) and Part 2 (Practical) Duration: Full Day Supporting CYP Experiencing Domestic Abuse Part 1 (Theory) and Part 2 (Practical) Duration: Full Day Suicide and Self Harm Awareness (Adults and Children) Duration: Half Day Understanding Attachment and Trauma for Looked After Children Duration: Half Day Providing Emotional Support for Looked After Children Duration: Full Day Emotional Self Care for CYP Professionals Duration: Half Day Understanding Grief, Loss and Bereavement in Adults Duration: Half Day Managing Anxiety for Adults Duration: Half Day Mindfulness for Stress and Anxiety for Adults Duration: Full Day Listening Ear can also deliver a range of bespoke training packages. In particular we are experienced in providing bespoke training solutions following Ofsted/ CQC reports. We recognise that the route to service improvement can feel daunting but Mindset offers tailored solutions for staff, trustees, governors and volunteers to address areas where organisations need additional support. Please get in touch if you would like to discuss how we might be of help. To tell us about your individual training requirements or to request costings, course outlines and availability for training, please contact Paul.Etherington@listening-ear.co.uk.