70 Courses in Liverpool

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

REXX training course description A hands on training course covering the Restructured EXtended eXecutor (REXX) language. A large number of exercises are used to reinforce and emphasise lecture sessions. What will you learn Write REXX programs. Debug REXX programs. Examine existing code and determine its function. REXX training course details Who will benefit: Anyone wishing to learn REXX. Prerequisites: None although experience in another high level language would be useful. Duration 3 days REXX training course contents Introduction to REXX What is REXX? REXX environments, invoking a REXX exec, a sample REXX exec, REXX clause types. REXX variables and data Literal data, variable data, assignment, simple variables, compound variables, stem variables, constant data, numeric data, arithmetic operations, character manipulation, hexadecimal data. The parse instruction Parse format, Parse examples, Parse arg, Parse pull, Parse value, special templates, place holders, literal templates, numeric templates, variable templates. Control structures Relational conditions, logical operators, simple selection, looping: uncontrolled and controlled loops, infinite loops, conditional loops, controlling loops, leave, iterate, multiple selection, instructions for subroutines, exit. Sub routines and functions Internal and external subroutines, call, ARG(), ARG(n)return, exit, scope of variables, procedure, functions, built in functions, overriding built in functions. Performing I/O Command conventions, preparing to read a file, execio, limitations, execio for reading, DISKR, DISKRU, DISKW, return codes. External functions listdsi, msg, outtrap, prompt, sysdsn, sysvar, storage Tracing Immediate commands, the trace facility, signal and call statements. Built in functions Text handling functions, string handling, word handling, arithmetic, data conversion, bit manipulation, environment. The data stack Data stack structure, REXX instructions for the data stack, REXX functions for the data stack, TSO/E commands for the data stack. REXX in batch TSO/E foreground. TSO/E background.

Complete C programming training course description A hands-on introduction to programming in the ANSI C programming language. The course initially moves at a fast pace in order to spend as much time as possible on the subject of pointers - the area which cause the most bugs in C programs. What will you learn Write ANSI C programs Use the C libraries Debug C programs Examine existing code and determine its function. Complete C programming training course details Who will benefit: Programmers wishing to learn C. Programmers wishing to learn C++ or Java. Prerequisites: None, although experience in another high level language would be useful. Duration 5 days Complete C programming training course contents Getting started The compilation process, comments, main(), statement blocks, printf(). C data types and operators char, int, float and double, qualifiers, arithmetic and assignment operators, precedence, Associativity. Basic I/O C libraries, stdin and stdout, getchar(), putchar(), printf() formatting. Flow control if else, dangling elses, else if, while and for loops. switch statements, the null statement, break, continue and gotos. Functions Function calls, arguments and return types, function declarations (prototypes), function definitions, scope of variables. The preprocessor Preprocessor actions, macros, #include. Libraries and their relationship with header files. Conditional compilation. More data types and operators Logical, bitwise and other operators, type conversion, casting, typedefs and access modifiers. Arrays Declaring and handling arrays, common gotchas, multidimensional arrays. Pointers What are pointers? Why they are so important, declaring and using pointers,The three uses of the *,pointer example - scanf, pointers as arguments. More pointers Golden rules of pointers and arrays, pointers to arrays, pointer arithmetic, arrays of pointers, multiple indirection. Character/string manipulation Arrays of characters, string definition, working with strings, String library. Program arguments argc and argv, example uses,char *argv[] versus char ** argv. Program structure and storage classes Globals (externals), multi source programs, the look of a C program. Structures Declaration, the . and - operators, unions and bitfields. Library functions File handling, fopen and fclose, reading from and writing to files, fseek().calloc() and malloc()

Overview The International English Language Testing System (IELTS) measures the language proficiency of people who want to study or work where English is used as a language of communication. We offer both group and private IELTS preparation courses. Online Trainer led IELTS Coaching. Our method Throughout the course students work on all four modules; listening, reading, writing, and speaking. We also help our students with the grammar and vocabulary knowledge they need to achieve their band score. We believe that the best way to learn exam English is to relate it to real life. Our trainer will show you how your IELTS skills can be used in every day situations and will help to achieve higher bands and fulfil the requirement of the universities and colleges.

Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.

NETCONF and YANG training course description An introduction to NETCONF and YANG. The course progresses from what they are, why they are needed, and how to configure them onto a more detailed analysis of how NETCONF works and how to read YANG models. What will you learn Recognise the limits and problems of SNMP and the CLI. Describe the relationship between NETCONF and YANG. Configure NETCONF on network devices. Use NETCONF to configure devices. Read YANG models. NETCONF and YANG training course details Who will benefit: Network engineers. Prerequisites: Network management technologies Duration 1 day NETCONF and YANG training course content What are NETCONF and YANG? Network management and configuration issues. What is NETCONF? What is YANG? Protocols, data models, architecture. Hands on Configuring NETCONF on network devices, using NETCONF. NETCONF NETCONF layers, Secure transport: SSH, Messages: rpc, Operations, Content. Base operations: <get>, <get-config>, <edit-config>, <copy-config>, <delete-config>, <lock>,<unlock>, <close-session>, <kill-session> NETCONF datastores: :candidate, :startup, running. Hands on Retrieving a configuration with NETCONF, Editing a configuration with NETCONF. NETCONF more details NETCONF traffic flows, NETCONF capabilities, hello, capabilities exchange., Filtering data, atomic transactions, validating configurations. Hands on Using NETCONF. YANG YANG models, IETF standard YANG models, tree diagrams, an example: YANG interface management, Module header, Imports and includes, Containers, Lists, leaves, Data types, typedef, Instance data, XML. Hands on Reading YANG data models, creating a configuration instance.

Total PHP training course description PHP provides for the creation of dynamic web sites. This hands on training course looks at programming with PHP with an emphasis of building dynamic websites. Forms, state management and database integration are all covered with practicals used throughout the course to reinforce theory sessions. What will you learn Create dynamic web sites using PHP. Write PHP programs. Debug PHP programs. Examine existing code and determine its function. Total PHP training course details Who will benefit: Anyone creating dynamic web sites. Prerequisites: Software development fundamentals Duration 3 days Total PHP training course contents What is PHP? PHP history, dynamic web pages, how PHP works, alternatives to PHP. Downloading and installing PHP. Installing MySQL, installing Apache, platform issues. A first PHP web page A basic PHP script, PHP page structure. PHP comments. Integrating PHP and HTML. PHP forms HTML forms, taking values from forms. PHP and HTML Page inputs, environment inputs. phpinfo(), other form elements, sticky fields, generalised code, tables, forms, form elements, style sheets, JavaScript. Variables operators and expressions Expressions, data types, assignments, scope, constants, HTTP environment variables, getting data from forms using variables. Operators Arithmetic, logical, relational, Boolean, others. Control statements Conditional: if, else, elseif, switch. Loops: while, do while, for, break, continue, exit. Functions Built in functions, declaration, arguments, scope, loading functions from other files, defaulting parameters, call by value/ name. Arrays Indexes, array initialisation, array manipulation, multi dimensional arrays, array functions. String handling What is a string, string functions, matching, extraction, replacement. String operations, cleansing, sprintf, formatting web pages, strops and others, splitting strings, REs. PHP and databases Database structure, Database APIs, MySQL, Creating tables, Editing tables, simple SQL queries using PHP, building HTML tables using SQL queries, SQL injection, security issues, error handling. File I/O Opening, reading, writing files. Permissions, ownership, locking, directories. PHP, cookies and sessions State, Cookie properties, setting cookies, retrieving cookies, expiring/deleting cookies. Sessions, session variables, session IDs. PHP and email Emailing from servers, attachments. Objects OOP, PHP classes, constructors, instances.

SNMP training course description A hands-on generic look at the technical operation of SNMP. The course starts with an overview of all the components, which make up SNMP. Hands on starts early with configuration of a managed network. The major versions of SNMP are then put into perspective followed by a look at the SNMP protocol. MIBs are then studied both from the perspective of reading MIBs and writing MIBs. The course finishes with a look at the security implications of SNMP. What will you learn Describe the SNMP architecture. Analyse SNMP packets. Recognise the MIB structure. Describe the SMI. Recognise the strengths and weaknesses of SNMPv2 and SNMPv3. SNMP training course details Who will benefit: Network administrators. Network operators. Programmers writing MIBs and agents. Prerequisites: TCP/IP Foundation for engineers Hands on experience of an SNMP management station would also be beneficial. Duration 3 days SNMP training course contents Network management What is network management? Benefits, issues. What is SNMP? SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security, alternatives to SNMP: CMIP, web based management. Configuring SNMP Auto discovery for management stations, NMS configuration, agent configuration, traps. Hands on Configuring agents and an NMS. SNMP background SNMP history, RFCs, standards, SNMP protocol versions, SNMPv1, SNMPv2, SNMPv3, SNMP SMI versions, which version should you use? Futures. SNMPv1 packets SNMP in the 7 layer model, port numbers, general packet format, BER, GET, GET-NEXT, tables, SET, TRAP, bandwidth issues, in band versus out of band management. Hands on Analysing SNMPv1 packets. SNMPv2 packets SNMPv2 improvements, error handling, GETBULK, v2traps, INFORM. Hands on Analysing SNMPv2 packets. SNMPv3 packets SNMPv3 packet format, use of SNMPv2 messages, REPORT PDU. MIB structure The internet MIB branch, standard mib-2, extra parts of mib-2, private enterprise MIBs, loading extra MIBs. Hands on MIB browsing. mib-2 The mib-2 groups, system group, interfaces group, IP group, ICMP group, TCP group, UDP group, transmission group, SNMP group, RMON. Hands on mib-2 browsing in detail. SMI The MIB layout, obtaining a private enterprise number, MIB definitions, IMPORT, Module identity, Textual conventions, object definitions, notifications, compliance statements, object groups, base SMI data types, application data types, scalars, instances, tables, table definition, writing agents, SMIng. SNMP security Community strings, SNMPv1 and SNMPv2c security practices, SNMPv3 security, SNMPv3 architecture, SNMP applications, the SNMP engine, the EngineID, security fields in SNMPv3 packets, USM, authentication, encryption, timeliness, VBAC, SNMPv3 configuration.

Aimed at cardiac professionals to develop their Exercise Tolerance Testing (ETT) skills.

SMTP training course description A hands on course focusing on the workings of email systems and the standard protocols that they use. The course is not specific to any particular implementation, but some vendor specifics are noted. Linux and Microsoft machines are used in hands on sessions to reinforce the theory of major sessions. The course concentrates on troubleshooting and interworking using network sniffing and protocol inspection rather than "which buttons to push". What will you learn Describe and explain SMTP MIME POP3 IMAP PGP, GPG, S/MIME SPF, DKIM, DMARC Configure mail routing Secure email systems SMTP training course details Who will benefit: Technical staff responsible for email systems. Prerequisites: TCP/IP foundation for engineers. Duration 3 days SMTP training course contents SMTP architecture What is SMTP, email before SMTP, SMTP history, the different protocols, clients, servers. Email composition, transmission, delivering emails, storing and reading emails. MUAs, MTAs, POP3, IMAP, SMTP, DNS, webmail. Hands on Setting up MTAs and MUAs and sending a simple email using telnet. The SMTP protocol SMTP protocol stack, SMTP headers, HELO, SMTP mail, MAIL FROM, RCPT TO, DATA, SMTPUTF8, 8BITMIME, TURN, EHLO, ETRN, 3 digit replies. Hands on Analysing SMTP packets on a network. DNS and SMTP SMTP forwarding, SMTP relays, interoperation, how SMTP uses DNS, MX records. Hands on Setting up mail relays. SMTP headers IMF data, From, to, cc, bcc, sender and recipient headers, message Ids, received trails, in-reply-to, received-SPF, mail list headers. Hands on Using clients to analyse details from mail headers, including true originators and path of emails. MIME Email attachments, MIME versions, content type headers, encoding, base 64, binary data, multi part headers, troubleshooting attachments. Hands on Analysing MIME headers and attachments. POP3 What is POP3, where to use POP3, authorisation, transactions, POP3 commands: USER, PASS, STAT, LIST, RETR, DELE. Hands on Setting up a POP3 server, analysing POP3 packets on a network. IMAP and IMAPS What is IMAP, where to use IMAP, authorisation, mailbox structure, IMAP commands: LOGIN, AUTHENTICATE, LIST, CREATE, Examine (message flags), SELECT, STORE. Hands on Setting up an IMAP server and analysing IMAP packets on a network. Interoperation Mail gateways, addressing, Exchange, sendmail. Email security Basics, Transport level: STARTTLS. Content: PGP/GPG, mail signing and encryption, S/MIME, digital certificates, secure email submission. Hands on Setting up and using a PGP key, configure MTAs to use TLS. Email authentication and spam prevention Mail relays, grey listing, block list & RBL, DNSBL (Real-time Black hole List), White list, SPF, Domain Keys Identified Mail (DKIM), Author Domain Signing Practices (ADSP), Abuse Report Format (ARF), Domain-based Message Authentication, Reporting and Conformance (DMARC). Hands on Relay spamming and the blocking spamming.