REFERENCE CODE 500/7826/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who remove and install fascias, soffits, and bargeboards in the domestic market. The standards cover the most important aspects of the job. This qualification is at Level 2, although some qualifications may have units at different levels, and should be taken by those who are fully trained to deal with routine assignments. Candidates should require minimum supervision in undertaking the job. Candidates for this qualification will primarily be: Working on customer’s premises, removing and installing fascias, soffits and bargeboards Candidates could have jobs entitled: FSB Fitter or FSB Installer
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session
REFERENCE CODE 600/8370/0 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who are involved in carrying out insulation or associated treatments to buildings; this could be on internal or external surfaces or structures. The qualification is designed to ensure that there is a high degree of flexibility within the units available that will allow employees from companies of all sizes and specialisms equal opportunity to complete. All work completed must be done in accordance with Building Regulations and Industry recognised safe working practices, including the disposal of waste. The standards cover the most important aspects of the job. This qualification is at Level 2, although some units may be at different levels and should be taken by those who are fully trained to deal with routine assignments. Candidates should require minimum supervision in undertaking the job.
Forklift Truck Training The aim of the NPORS Forklift Truck Training is to provide both theoretical and practical training to ensure the safe usage of the FLT Counter Balance Forklifts. As a result of the forklift truck training you will receive the red trained operator card or the Traditional Card. Call to book your forklift course today Experienced operator – NPORS Forklift Truck Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Forklift Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Forklift Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Forklift Truck Test is for operators who have received some form of forklift training in the past or alternatively has been operating Forklift trucks for a period of time. If you are unsure if you qualify to go down the forklift truck test route please contact us to discuss this in more detail. There are two parts to the forklift truck course, a theory section comprised of 25 questions and a practical session. Forklift Truck Training Course: Navigating Safety and Efficiency Forklift trucks, also known as lift trucks or forklifts, are indispensable tools in various industries, facilitating the movement and handling of materials with precision and ease. However, operating a forklift requires specialised skills and knowledge to ensure safety, efficiency, and compliance with regulations. In this comprehensive course outline, we will delve into the essential content covered in a forklift truck training course, designed to equip participants with the expertise needed to operate forklifts safely and effectively in the work place. 1. Introduction to Forklift Trucks: Overview of forklift types: counterbalance, reach, pallet trucks, etc. Understanding the components and controls of a forklift Different configurations and attachments for specific tasks All health and safety regulations covered 2. Forklift Safety Procedures: Importance of safety in forklift operation Pre-operational checks and inspections Understanding load capacity and load centre Personal protective equipment (PPE) requirements Emergency procedures: evacuation, fire, and accident response 3. Forklift Operation Basics: Starting, stopping, and manoeuvring the forklift safely around obstacles Steering techniques: forward, reverse, and turning Operating on various surfaces: smooth floors, ramps, and inclines Lifting, lowering, side shifting and tilting loads using hydraulic controls 4. Load Handling Techniques: Proper load assessment: weight, size, and stability Positioning the forklift for efficient loading and unloading Securing loads with proper attachments: forks, clamps, and attachments Stacking and de-stacking loads safely and efficiently 5. Site Safety and Hazard Awareness: Identifying potential hazards in the workplace Working safely around pedestrians, other forklifts, and obstacles Recognising environmental hazards: narrow aisles, confined spaces, and overhead obstructions Understanding site-specific safety rules and regulations 6. Maintenance and Inspections: Importance of regular maintenance for forklift performance and longevity Daily, pre-shift, and post-shift inspection procedures Lubrication points and maintenance schedules Identifying and reporting mechanical issues and defects 7. Practical Hands-On Training: Practical exercises in forklift operation under supervision Manoeuvring through obstacle courses and tight spaces Load handling exercises: stacking, de-stacking, and transporting loads Emergency response drills: simulated scenarios to test response and decision-making skills 8. Assessment and Certification: Written examination to assess theoretical knowledge Practical assessment of forklift operation skills Certification upon successful completion of the course Conclusion: A forklift truck training course equips participants with the essential knowledge, skills, and confidence to operate forklifts safely and efficiently in various work environments. By covering topics such as safety procedures, operation techniques, load handling, site awareness, maintenance practices, and practical hands-on training, participants can enhance their proficiency and contribute to a safer and more productive workplace. Whether you’re a novice operator or an experienced professional, investing in forklift training is essential for ensuring compliance, reducing risks, and promoting excellence in material handling operations. Frequently Asked Questions 1. What types of forklifts are covered in the training? The training covers various forklift types, including counterbalance, reach trucks, and pallet trucks. 2. What are the course components? The course includes theoretical training, practical sessions, safety procedures, load handling techniques, site safety, maintenance, and inspections. 3. Who is the training suitable for? The training is suitable for both novice operators and experienced operators who need certification or recertification. 4. What certification will I receive? Participants will receive an NPORS card, either a red trained operator card or a traditional card, valid for 2-5 years depending on the type. 5. What are the prerequisites for the course? There are no prerequisites for novice operators, but experienced operators should have prior forklift operation experience. Forklift Truck Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Forklifts and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment. However, this training can only be conducted on your sites Our forklift training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS forklift Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Forklift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
REFERENCE CODE 603/2369/3 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who have responsibility for sorting, storing and removing non-hazardous wastes related to Construction work. Examples of the types of non-hazardous wastes covered by this qualification include rubble, timber, metal, cardboard or paper, plastics, fabrics and glass. All work must be completed following Industry recognized Safe Working Practices and in accordance with relevant legislation. This qualification is at Level 2, although some units may be at different levels and should be taken by those who are fully trained to deal with routine assignments. Candidates should require minimum supervision in undertaking the job. The qualification has been developed in a way to allow employees from companies of all sizes and specialisms equal opportunity to complete.
REFERENCE CODE 603/4460/X COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview The Level 2 NVQ Diploma in Specialist Concrete Occupations (Construction) -Concrete drilling and sawing qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Specialist Concrete Occupations. Not all individuals will carry out exactly the same tasks so there are 3 pathways, these allow achievement in Concrete Drilling, Concrete Sawing and Concrete Drilling & Sawing. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. The qualification consists of 4 mandatory units with a total credit value of 20 credits, in addition to these candidates must achieve the required credits from the chosen pathway.
Equality is everyone’s right and everyone’s responsibility’. This training promotes the requirements of the Equality and Diversity Act. This session will strengthen understanding of Equality & Diversity.
Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.
It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?
Slinger Signaller Training The aim of the NPORS Slinger Signaller Training or Slinger Signaller Course is to provide both theoretical and practical training in the safe and efficient operation of slinging and moving loads using hand signals or radios Guided by the Lift Supervisor. On successful completion of the slinger and signaller course you will be issued with the NPORS Slinger Signaller trained identity card with or without the CSCS Logo or testing can be carried out on your site nationwide or at our training centre in Gloucestershire NPORS Slinger Signaller Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Slinger And Signaller Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Slinger and Signaller Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Slinger Signaller Experienced Worker Test .This test is for operators who have received some form of training in the past or alternatively has been operating as a Slinger Signaller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. This test is held at our test centre in Gloucestershire or at your site nationwide. Discounts are available for multiple bookings Turn your Slinger Signaller red card to blue with our hassle free NVQ, for more information CLICK HERE Slinger Signaller Course Duration Novice: 2 days, maximum of 3 candidates Experienced Worker Test: 1 day test only, maximum of 6 candidates. Location: Tewkesbury Training Centre At Our Customers Site*: Our instructors travel throughout the UK to deliver the slinger signaller training *Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Slingers Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Slinger Signaller Course Contents: A Slinger Signaller course typically covers a range of topics related to the safe operation of lifting equipment and the signalling procedures involved in crane and lifting operations. While specific course contents may vary depending on the training provider and the regulations of the region, here’s a general outline of what will be included: 1. Introduction to Lifting Operations: Overview of lifting equipment and machinery. Importance of safe lifting operations. Legal and regulatory requirements for lifting operations, LOLLER, PUWER and BS 7121. 2. Roles and Responsibilities of Slinger and Signaller: Duties of the slinger signaller. Understanding the roles of other personnel involved in lifting operations (crane operator, banksman, etc.). Importance of effective communication and coordination. 3. Health and Safety: Risk assessment and hazard identification. Personal protective equipment (PPE) requirements. Safe working practices around lifting equipment and machinery. 4. Lifting Equipment and Accessories: Types of lifting equipment (cranes, hoists, slings, etc.). Inspection and maintenance requirements for lifting gear. Proper selection and use of lifting accessories. 5. Signals and Communication: Standard hand signals for crane operations. Radio communication procedures between Crane Driver & The Slinger and Signaller. Clear and effective communication techniques. 6. Load Identification and Weight Estimation: Methods for identifying loads and determining their weights. Estimating centre of gravity and load stability. 7. Slinging Techniques: Types of slings and their applications. Correct methods for attaching and securing loads. Precautions for different types of loads (e.g., fragile, hazardous). 8. Lifting Operations Planning: Pre-lift checks and planning considerations. Site-specific factors affecting lifting operations (e.g., terrain, weather). Emergency procedures and contingency planning. 9. Practical Exercises and Demonstrations: Hands-on training with lifting equipment and machinery. Practice sessions for signalling and communication. Simulation of real-world lifting scenarios. 10. Assessment and Certification: Written tests to assess theoretical knowledge. Practical assessments of signalling and slinging skills. Certification upon successful completion of the course. It’s essential for the Slinger Signaller Course to provide a balance of theoretical knowledge and practical skills to ensure that participants can effectively carry out their duties as slinger signallers in various lifting operations. Additionally, the course should emphasise the importance of safety and adherence to regulations throughout all aspects of lifting operations. Slinger Signaller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the Slinger Signaller and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment as a slinger signaller Our slinger and signaller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS slinger Tester to your site nationwide, to reduce the amount of time away from work Other courses: Master the operation of essential machinery with our Lift Supervision Training, Telehandler Training, Cat & Genny Training, Ride-On Road Roller, Scissor Lift, Abrasive Wheel Training, Lorry Loader Training and Telehandler Training. Elevate your skills for safer and more efficient operations in construction and maintenance projects. Enrol today to advance your career prospects in these industries. Location Advantage: NPORS Slinger Signaller Training Near Me For those looking for a “NPORS Slinger Signaller Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK