1270 Courses in Leeds

This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.

Dialectical Behaviour Therapy (DBT) Package: Master Emotional Regulation and Forge Lasting Connections Miss Date Doctor’s Dialectical Behavior Therapy (DBT) package is designed to help you navigate emotional turbulence, improve interpersonal effectiveness, and cultivate mindfulness. Drawing from cognitive-behavioral therapy and mindfulness practices, DBT equips you with the skills needed to manage distressing emotions and develop healthier relationships. Our expert therapists will guide you through practical exercises that promote emotional regulation, effective communication, and self-awareness. You’ll learn to identify and change negative behavioural patterns while building skills to manage challenging situations. By mastering emotional regulation and interpersonal effectiveness, you’ll forge lasting connections and create a life filled with meaning and joy. 3 X 1 HOUR SESSIONS https://relationshipsmdd.com/product/dialectical-behaviour-therapy-package/

Level 2 NVQ Diploma in Construction Plant or Machinery Maintenance

Level 2 NVQ Certificate in Plant Operations - Cranes and Specialist Lifting

Level 2 Diploma in Piling Operations - Piling Rig Operator

Level 3 NVQ Diploma in Occupational Work Supervision

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Level 2 NVQ Diploma in Piling Rig Operations - Piling Rig Operative

Level 2 NVQ Certificate in Plant Operations - Attachments

Level 2 NVQ Certificate in Plant Operations - Road / Rail