Name: Building Better Careers with Soft Skills: 1-Day Workshop in Harrogate
Price: 595 GBP
Availability: InStock

Harrogate

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Mangates

Presentation Skills 1 Day Workshop in Harrogate

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Harrogate

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Harrogate

Boost Customer Satisfaction: Join us 1 Day Training in Harrogate

Loughborough

<div>
		

		<div>
			
			This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.
			<div> 2 x 180 mins</div>
			<div> £315.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

 <div>

		
		 
		

		<div></div>

		<div>
			Want to run this event in-house? Enquire about running this event in-house 
			
		</div>

		<div>
			Interested in attending? Have a suggestion about running this event near you? Register your interest now
			
		</div>
	</div>
	<div></div>
	
		
 <div>
			
		</div>
				

	
		<h3>Description</h3>
		<h4>This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently; projecting a positive impression to the employer. It is designed to help you focus on your skills, experience, and personal motivators, and how these can be used for personal and career development. </h4>
<h4>We will consider some of the main barriers to getting the ideal job, how to overcome them, and also the factors that can improve or dent your confidence, enabling you to take charge of your career development and plan and achieve your career goals.  </h4>
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT

	
		<h3>Modules/Lessons</h3>
		<h3>Module 1 -  How to break out of your comfort zone</h3>
Understanding yourself and what holds you back, find the breakthrough to push on to your desired career path. Discover what motivates you and will help drive you forward, what are you looking for in your career. 
<h3>Module 2 -  Creating a high-impact CV</h3>
Understanding what the components of a high-impact CV are, and what is your potential employer looking for. Demonstrate your skill sets in both technical and personal areas in the best way possible. Create a lean mean CV that will get you that interview. 
<h3>Module 3 -  Interview Preparation</h3>
What are the things you need to do before going for an interview, research the business, Know yourself (SWOT), prepare for anticipated questions, your personal presentation, and what are the questions to ask the interviewer? 
<h3>Module 4 -  Creating a positive first impression</h3>
The key things you need to have in place to create a positive first impression: your appearance, attitude, body language, and tone of voice. The key things the interviewer expects from you. Interview formats and questions, what to expect from each. Dealing with interview nerves, how best to stay calm under pressure. Action planning for your future interviews, what are your next steps.
<h3>By the end of this course, delegates will be able to:</h3>
<ul>
<li>create a personal SWOT analysis to identify their development needs</li>
<li>understand the components of a high impact CV</li>
<li>gain an insight into their specific, personal motivators </li>
<li>feel more confident about their interview technique</li>
<li>increase in confidence in preparing for and undertaking a structured interview</li>
<li>communicate their skills, experience and competencies with confidence</li>
</ul>

This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.
2 x 180 mins £315.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently; projecting a positive impression to the employer. It is designed to help you focus on your skills, experience, and personal motivators, and how these can be used for personal and career development.
We will consider some of the main barriers to getting the ideal job, how to overcome them, and also the factors that can improve or dent your confidence, enabling you to take charge of your career development and plan and achieve your career goals.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT

Modules/Lessons

Module 1 - How to break out of your comfort zone
Understanding yourself and what holds you back, find the breakthrough to push on to your desired career path. Discover what motivates you and will help drive you forward, what are you looking for in your career. 
Module 2 - Creating a high-impact CV
Understanding what the components of a high-impact CV are, and what is your potential employer looking for. Demonstrate your skill sets in both technical and personal areas in the best way possible. Create a lean mean CV that will get you that interview. 
Module 3 - Interview Preparation
What are the things you need to do before going for an interview, research the business, Know yourself (SWOT), prepare for anticipated questions, your personal presentation, and what are the questions to ask the interviewer? 
Module 4 - Creating a positive first impression
The key things you need to have in place to create a positive first impression: your appearance, attitude, body language, and tone of voice. The key things the interviewer expects from you. Interview formats and questions, what to expect from each. Dealing with interview nerves, how best to stay calm under pressure. Action planning for your future interviews, what are your next steps.
By the end of this course, delegates will be able to:
create a personal SWOT analysis to identify their development needs
understand the components of a high impact CV
gain an insight into their specific, personal motivators
feel more confident about their interview technique
increase in confidence in preparing for and undertaking a structured interview
communicate their skills, experience and competencies with confidence


Mpi Learning - Professional Learning And Development Provider

NVQ Assessor

Counselling Skills

Life Coach Training

Professional Skills Course (PSC)

Resume & CV Writing

Trainers Course

This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.

Confident Career Conversations - CV Writing & Interview Skills

General Admission

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Harrogate

Master Business Networking in Just 1 Day - Join our Workshop in Harrogate

London

Whether you are only finding your feet in your new role or are planning a career change, a coach can help you find the confidence and motivation to achieve your career aspirations. Challenges in achieving this can vary from self-confidence to managing challenging stakeholders to overcoming self-imposed barriers, and everything in between.&nbsp;Having the expert support of a coach means you will take the reins of your career and work through specific challenges, break them apart, and come up with tailored solutions to your specific circumstances. Coaching will help you find the right answer for you and this can mean different things to different people.&nbsp;Hence, why it is critical that you approach this journey with openness and willingness to challenge yourself in finding the inner resources necessary to overcome the barriers in your career.&nbsp;

Whether you are only finding your feet in your new role or are planning a career change, a coach can help you find the confidence and motivation to achieve your career aspirations. Challenges in achieving this can vary from self-confidence to managing challenging stakeholders to overcoming self-imposed barriers, and everything in between. 
Having the expert support of a coach means you will take the reins of your career and work through specific challenges, break them apart, and come up with tailored solutions to your specific circumstances. Coaching will help you find the right answer for you and this can mean different things to different people. 
Hence, why it is critical that you approach this journey with openness and willingness to challenge yourself in finding the inner resources necessary to overcome the barriers in your career.  

Integrative Coaching

Career coaching programmes support you in advancing your career aspirations in a practical and realistic manner. By looking at the specificities of your situation and nurturing your inner resources, the coach will empower you to make the right decisions for your career.

CAREER

Leeds

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

In the competitive construction industry, the need for training is more vital than ever. Organizations that devote resources to professional development are more likely to see higher productivity and greater efficiency. On-the-job training can provide crucial knowledge to perform tasks at hand, but the best professionals constantly seek to learn about new techniques and technologies to improve their performance on-site and in the office.

Our Construction Project Manager Course (PMC) provides project managers the chance to sharpen the skills necessary to work more efficiently, increase productivity, and propel your construction business to the next level. PMC provides the ideal opportunity for project managers to gain crucial knowledge and leadership skills to stay competitive. This program will provide participants with skills they can immediately implement on the job and in the field. Everyone who goes through the program has something to gain over an intense week of workshops, assignments, and team-building activities.

PMC participants experience an interactive program that explores 15 critical areas of project management that seasoned project managers tackle on a daily basis. PMC provides participants with practical solutions to current industry challenges they can take back to immediately impact performance and improve project results.

Learning Objectives: 

Upon successful completion of this course, the learner will be able to:

● Identify the importance of pre-planning and its correlation with a company’s bottom line.
● Discuss the impact of low job site productivity on the project contractor, craftsperson, project owner, and designer.
● Discuss information required to evaluate and select subcontractor and vendor services and material and equipment purchases.
● Identify legal actions, or lack thereof, that can have far-reaching legal consequences for the project manager, their company, and many others.

Course Topics:

Day 1:

1.Project Planning
Importance of pre-planning.
Developing comprehensive project plans.
Correlation between planning and profitability.
Tools and techniques for effective planning.

2.Safety Management
Importance of safety in construction.
Developing and implementing safety plans.
OSHA regulations and compliance.
Risk assessment and mitigation.

3.Construction Productivity
Factors affecting job site productivity.
Techniques to improve productivity.
Measuring and tracking productivity.
Case studies of productivity improvements.

4.Subcontractor & Vendor Management
Evaluating and selecting subcontractors and vendors.
Contract negotiation and management.
Performance monitoring and quality control.
Building and maintaining strong relationships.

5.Critical Path Method (CPM) Scheduling
Basics of CPM scheduling.
Developing and maintaining project schedules.
Identifying and managing critical paths.
Tools and software for scheduling.

Day 2:

1.Claims Management
Types of claims in construction.
Preventing and managing claims.
Documentation and communication strategies.
Dispute resolution methods.

2.Legal Issues & Contract Clauses
Key legal concepts in construction.
Important contract clauses and their implications.
Managing legal risks and liabilities.
Case studies of legal issues in construction.

3.Cost Control
Budgeting and cost estimation.
Tracking and controlling project costs.
Analyzing cost performance.
Techniques for cost reduction.

4.Project Recordkeeping
Importance of accurate recordkeeping.
Types of project records and documentation.
Best practices for maintaining records.
Tools for efficient recordkeeping.

5.Communication
Importance of effective communication.
Strategies for improving communication.
Tools and technologies for communication.
Case studies of communication failures and successes.

6.Time Management
Techniques for effective time management.
Prioritizing tasks and managing deadlines.
Tools for time tracking and management.
Case studies of time management in construction.

7.Problem Solving & Decision Making
Techniques for problem-solving.
Decision-making frameworks.
Analyzing and evaluating options.
Case studies of problem-solving in construction.

8.Innovation
Importance of innovation in construction.
Identifying and implementing new technologies.
Encouraging a culture of innovation.
Case studies of successful innovation.

Conclusion: 

The PMC course aims to equip project managers with the skills and knowledge necessary to excel in the construction industry. By addressing the critical areas of project management, participants will leave the course with practical strategies and tools to enhance their performance and drive their projects to success.
Who Can Attend?
The Construction Project Manager (PMC) 2 Days Training course is designed for:

Project Managers: Experienced project managers looking to enhance their skills and stay updated with the latest industry practices and technologies.
Construction Managers: Individuals responsible for overseeing construction projects who want to improve their management techniques and project outcomes.
Site Supervisors: Supervisors and foremen seeking to gain a deeper understanding of project management principles and practices to better support project managers.
Engineers and Architects: Professionals involved in the planning, design, and execution of construction projects who want to enhance their project management knowledge and skills.
Construction Professionals: Anyone in the construction industry, including estimators, planners, and coordinators, aiming to improve their project management capabilities and advance their careers.
Business Owners and Executives: Owners and executives of construction companies who want to ensure their project managers and teams are well-equipped with the necessary skills to drive project success and business growth.
Aspiring Project Managers: Individuals aspiring to move into project management roles within the construction industry, seeking foundational knowledge and skills to prepare for the transition.
HR and Training Managers: Human resource and training managers responsible for the professional development of their company's construction management teams.
Prerequisites
While there are no strict prerequisites for attending the PMC course, having a basic understanding of construction processes and some experience in construction project management will be beneficial. Participants should come prepared to engage in interactive discussions and practical exercises that require critical thinking and problem-solving skills.
Benefits of Taking the Construction Project Manager (PMC) 2 Days Training Course In-House
1. Customization to Your Needs:
● The course can be tailored to address the specific challenges and requirements of your organization, ensuring the content is relevant and directly applicable to your projects and team dynamics.

2. Convenience and Flexibility:
● Conducting the training in-house eliminates the need for travel, saving time and reducing costs for your employees. It also allows for scheduling flexibility to fit the course around your team's availability.

3. Team Building and Collaboration:
● In-house training fosters a collaborative learning environment, encouraging team building and improved communication among your employees. It provides an opportunity for your team to work together on practical exercises and case studies, strengthening their ability to collaborate effectively on future projects.

4. Immediate Application:
● The skills and knowledge gained during the course can be immediately applied to your current projects, leading to quick improvements in productivity, efficiency, and project outcomes.

5. Cost-Effective:
● In-house training is often more cost-effective than sending multiple employees to external courses. You save on travel and accommodation expenses, and there are often discounts available for group bookings.

6. Consistent Training:
● Ensuring that all relevant team members receive the same high-quality training ensures consistency in the application of project management principles and practices across your organization.

7. Confidentiality:
● In-house training allows your team to discuss sensitive and proprietary information freely without concerns about confidentiality. This can lead to more open discussions and practical problem-solving sessions.

8. Enhanced Engagement:
● Training conducted in a familiar environment can increase engagement and participation. Employees may feel more comfortable and willing to engage in discussions, ask questions, and participate in activities.

9. Long-Term Benefits:
● Investing in in-house training demonstrates your commitment to employee development, which can boost morale, job satisfaction, and retention rates. Employees are more likely to stay with an organization that invests in their professional growth.

10. Direct Access to Trainers:
● Having trainers on-site allows for more personalized interaction, immediate feedback, and the opportunity to address specific concerns or questions that arise during the training.

11. Aligns with Organizational Goals:
● In-house training can be aligned with your organizational goals and strategies, ensuring that the skills and knowledge gained are directly contributing to your company's overall objectives.

12. Follow-Up Support:
● Trainers can offer follow-up support and coaching to ensure that the concepts and techniques learned during the course are successfully implemented in your organization.

13. Increased Productivity:
● With the entire team trained together, there is a reduced learning curve, leading to quicker implementation of new practices and increased productivity.

14. Industry-Relevant Case Studies:
● Trainers can incorporate industry-relevant case studies and examples specific to your organization, making the learning experience more relatable and impactful.

By choosing to conduct the PMC 2 Days Training course in-house, your organization can maximize the benefits of professional development, ensuring that your team is equipped with the essential skills and knowledge to excel in the competitive construction industry.

Construction Management

Project Manager

Construction Project Manager 2 Days Training in Leeds

Wakefield

Construction Project Manager 2 Days Training in Wakefield

Construction Project Manager 2 Days Training in Harrogate

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Harrogate

Building Better Careers with Soft Skills: 1-Day Workshop in Harrogate

The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention.Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations. &nbsp;&nbsp;The course will cover:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Navigating the Regulatory Landscape: Understanding the Framework for COLPs Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under.</li><ol fr-original-style="" style="box-sizing: border-box;"></ol><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Shouldering the Responsibility: Unpacking the Duties of a COLP Explore the multifaceted responsibilities that come with the role of a COLP.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Choosing the Right Leader: Identifying the Ideal COLP Candidate Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cracking the Codes: Key Elements of Codes and SRA Principles Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Building a Robust Foundation: Understanding Compliance Systems for All Firms Explore the concept of compliance systems, what they entail, and why every firm should have one in place.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting Matters: Recognising &#39;Serious&#39; Issues, SRA Enforcement Strategy, and Reporting Protocols Uncover the definition of &#39;serious&#39; matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it&#39;s integral to compliance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Personal Liability: Understanding and Mitigating Risks Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs.</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2>This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities.<h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Helen Torresi, Consultant, DG Legal</a></h3>Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention.
Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations. 
 The course will cover:
Navigating the Regulatory Landscape: Understanding the Framework for COLPs
Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under.
Shouldering the Responsibility: Unpacking the Duties of a COLP
Explore the multifaceted responsibilities that come with the role of a COLP.
Choosing the Right Leader: Identifying the Ideal COLP Candidate
Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP.
Cracking the Codes: Key Elements of Codes and SRA Principles
Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance.
Building a Robust Foundation: Understanding Compliance Systems for All Firms
Explore the concept of compliance systems, what they entail, and why every firm should have one in place.
Reporting Matters: Recognising 'Serious' Issues, SRA Enforcement Strategy, and Reporting Protocols
Uncover the definition of 'serious' matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA.
Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches
Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it's integral to compliance.
Personal Liability: Understanding and Mitigating Risks
Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks.
Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance
Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance.
Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing
Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing.
Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master
Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs.
Target Audience
This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Compliance Officer For Legal Practice (COLP) Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;Your ORSC JourneyYou&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</li></ul> All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp; Credentials&nbsp;The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units. ORSC Community&nbsp;The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders. Booking OptionsAlongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Spring Series 2025 - Organisation & Relationship Systems Coaching Training

Much Wenlock

RQF level 1 Awareness of Safeguarding
The RQF Level 1 Awareness of Safeguarding course is designed to provide individuals with a basic understanding of safeguarding principles and practices. It aims to raise awareness about the importance of safeguarding and promote the well-being and protection of vulnerable individuals, such as children, young people, and adults at risk.

The course covers the following topics:

Introduction to Safeguarding:
Definition and importance of safeguarding.
Key legislation, policies, and guidance related to safeguarding.
Roles and responsibilities of individuals and organizations in safeguarding.
Types of Abuse and Neglect:
Overview of different types of abuse, including physical, emotional, sexual, and financial abuse.
Recognizing signs and indicators of abuse and neglect.
Understanding the impact of abuse on individuals' well-being.
Vulnerable Groups:
Identifying vulnerable groups, such as children, young people, older adults, and individuals with disabilities or mental health issues.
Understanding the specific safeguarding concerns and considerations for each group.
Reporting and Responding to Safeguarding Concerns:
Procedures for reporting safeguarding concerns or disclosures.
Understanding the importance of maintaining confidentiality and handling sensitive information appropriately.
Responding to safeguarding concerns in a timely and appropriate manner.
Promoting Safeguarding and Preventing Abuse:
Strategies for promoting a safe and inclusive environment.
Recognizing potential risk factors and implementing preventative measures.
Understanding the importance of creating a culture of safeguarding within organizations.
Multi-Agency Collaboration:
Collaboration between different agencies and organizations involved in safeguarding, such as social services, law enforcement, and healthcare.
Sharing information and working together to ensure effective safeguarding practices.
Case Studies and Scenarios:
Reviewing case studies and scenarios to apply safeguarding principles and practices.
Analysing potential safeguarding dilemmas and decision-making processes.
Personal Responsibilities:
Recognizing personal boundaries and limitations when working with vulnerable individuals.
Understanding the importance of self-care and managing emotional well-being when dealing with safeguarding issues.

It is important to ensure that the course meets local safeguarding guidelines and requirements.




Suitability - Who should attend?
The RQF Level 1 Awareness of Safeguarding course is suitable for a wide range of individuals who may come into contact with vulnerable individuals or have a general interest in understanding safeguarding principles. Here are some key groups of people who should attend the course:

Employees and Staff: The course is relevant for employees and staff members across various sectors and industries, including but not limited to education, healthcare, social services, hospitality, sports and recreation, and community organizations. It helps them develop a basic understanding of safeguarding principles and their responsibilities in ensuring the well-being and protection of vulnerable individuals they may encounter in their work.
Volunteers: Individuals who volunteer their time and services in organizations that work with vulnerable individuals should attend the course. It equips them with essential knowledge and awareness of safeguarding issues, helping them provide appropriate support and maintain the safety and dignity of those they interact with.
Parents and Caregivers: The course can benefit parents, guardians, and caregivers by providing them with a foundation in safeguarding principles. It helps them recognize potential risks and signs of abuse or neglect, enabling them to create safer environments for the children or vulnerable individuals under their care.
Community and Youth Workers: Individuals involved in community work, youth organizations, or youth clubs should attend the course to enhance their understanding of safeguarding. It enables them to promote the well-being and safety of young people and recognize signs of potential abuse or exploitation.
Volunteers or Trustees of Charitable Organizations: Individuals serving as volunteers or trustees in charitable organizations that work with vulnerable populations can benefit from the course. It helps them fulfill their responsibilities in safeguarding the individuals the organization serves and ensures they are aware of their legal and ethical obligations.
General Public: The course is open to the general public as it provides valuable knowledge and awareness of safeguarding principles. It can benefit individuals who have an interest in understanding the rights and protection of vulnerable individuals in society.

It's important to note that the RQF Level 1 Awareness of Safeguarding course provides foundational knowledge and awareness. For individuals who require more in-depth training or who have specific safeguarding roles or responsibilities, higher-level courses may be more suitable.




Outcome / Qualification etc.
Certification

The qualification does not have an expiry date but refresher training and keeping up to date with changes to policies, procedures and new legislation through ongoing CPD is vital.




Training Course Content
Module 1 Introductions

Module 2 Safeguarding legislation and guidance

Module 3 Roles and responsibilities

Module 4 Abuse and neglect

Module 5 Identifying concerns and disclosure

Module 6 Making judgements

Module 7 Reporting concerns

Module 8 Course closure and assessment

MODULE 1 INTRODUCTIONS
Session content Trainer/Assessor introduction
Learner introductions
Course syllabus
Learning outcomes and assessment criteria
Session duration 20 minutes

MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE
Session content Introduction to safeguarding
Definitions
Assessment framework
Safeguarding statistics
Safeguarding legislation and guidance
Rights of a child/adult at risk
Session duration 40 minutes

MODULE 3 ROLES AND RESPONSIBILITIES
Session content Safeguarding partnerships
Local authority safeguarding officer
Social care services
Multi-agency safeguarding hubs
Organisational safeguarding policies
Safeguarding lead
Session duration 30 minutes

MODULE 4 ABUSE AND NEGLECT
Session content Definitions
Types of abuse and neglect
Physical abuse
Emotional abuse
Sexual abuse
Neglect
Signs and indicators
Parent/carer abuse
Radicalisation
FGM
Forced marriage
Modern slavery
County line gangs
Electronic media abuse - Internet and social networking dangers
Session duration 50 minutes

MODULE 5 IDENTIFYING CONCERNS AND DISCLOSURE
Session content Identifying concerns
Being a point of disclosure
Recording disclosure information
Session duration 20 minutes

MODULE 6 MAKING JUDGEMENTS
Session content Child development needs
Identifying a safeguarding concern
Group activity making judgements
Session duration 30 minutes

MODULE 7 REPORTING CONCERNS
Session content Silencing factors
Barriers to raising concerns
Reporting concerns
Importance of sharing concerns
Session duration 20 minutes

MODULE 8 COURSE CLOSURE AND ASSESSMENT
Session content Course summary
Assessment paper
Course evaluation
Course closure
Session duration 30 minutes




Course delivery details
Qualification delivery

The qualification has 4 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake. TQT includes GLH but also takes into account any unsupervised learning and is an estimate of how long the average learner will take to complete the qualification.

The minimum classroom contact time of 4 hours should be delivered over a minimum of half a day. The course can be spread over a maximum of 2 weeks, ensuring that each session is a minimum of two hours.

The class ratio for this qualification is a maximum of 16 learners to 1 Trainer/Assessor




Why choose Madeleys First Aid Plus
Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU

Won FSB Best start-up business in the West Midlands in May 2023

Now trained 100's of delegates in Physical and Mental Health First Aid




Expenses
Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room.
All training material, books, qualification certificates are included in the price




Continuing Studies
The RQF Level 1 Awareness of Safeguarding course serves as an introductory course that provides individuals with a basic understanding of safeguarding principles. While it is a standalone qualification, individuals who complete the course may choose to progress further in their safeguarding training and education. Here are some potential progression options:

RQF Level 2 Award in Safeguarding: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of safeguarding principles, policies, and procedures. It covers topics such as risk assessment, responding to safeguarding concerns, and effective communication in safeguarding contexts.
Specialized Safeguarding Courses: Individuals who wish to focus on specific areas of safeguarding can pursue specialized courses related to their field of interest. These courses may include Child Protection, Adult Safeguarding, Domestic Abuse Awareness, Online Safety, or Safeguarding in Healthcare. Specialized courses delve deeper into the specific risks, regulations, and best practices associated with safeguarding vulnerable individuals in those particular contexts.
Safeguarding Training for Specific Professions: Many professions have specific safeguarding training requirements tailored to their sector. For example, teachers may need to complete safeguarding training specific to the education setting, healthcare professionals may have training focused on safeguarding vulnerable patients, and social workers may have specialized safeguarding training in line with their role. Progression may involve undertaking profession-specific safeguarding courses or qualifications.
Safeguarding Leadership and Management Training: Individuals in supervisory or managerial positions may consider pursuing training that focuses on the leadership and management aspects of safeguarding. This can include courses on developing and implementing safeguarding policies and procedures, managing safeguarding incidents, conducting internal investigations, and providing guidance and support to staff.
Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in safeguarding practices and policies. Individuals can attend conferences, workshops, or seminars related to safeguarding, child protection, or specific areas of interest within the field. This allows for continued learning and networking with other professionals.
Higher Education: Individuals who wish to pursue a more in-depth study of safeguarding can consider higher education programs in social work, psychology, criminology, or related fields. These programs provide comprehensive knowledge and training in safeguarding practices, policies, and research. They may lead to professional certifications or degrees that enhance career opportunities in safeguarding roles.

It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for safeguarding roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Madeleys First Aid Plus

Awareness of Safeguarding

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONLiza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something at A24 productions might turn into a movie, this is Liza&rsquo;s taste.When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes:&nbsp;Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age.When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza&rsquo;s recent favourite non-fiction include:&nbsp;The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person.Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Wednesday 2 October 2024

LOOKING FOR: ADULT FICTION, NON-FICTION

Rachel Neely began her publishing career in 2016 at HarperCollins, before moving to Hachette where she worked as an editor for the next six years, specialising in crime and thrillers along with book club novels and contemporary fiction, most recently as a Commissioning Editor at Orion. 

Rachel joined Mushens Entertainment at the start of 2022 as an Associate Agent, assisting Juliet Mushens with her client list, including multiple Sunday Times and New York Times bestselling authors. Simultaneously she began signing her own clients. In August 2023 she was promoted to Literary Agent and in 2024 achieved Bookseller Rising Star status.

In actively growing her list, Rachel is looking for book-club fiction, dark academia, rom-coms, tragic love stories, crime and thrillers. Please note she is not the right agent for sci-fi, espionage novels, YA or children’s books. 

She signs both commercial and literary authors, and is always looking for a distinctive voice matched with a compelling plot. She also is especially drawn to darker stories that centre characters with tragic fates, dark pasts or buried trauma. She is also keen to find authors from underrepresented groups who can bring a fresh perspective to well-worn story arcs, or capture experiences shared by many but, as of yet, underexplored in fiction. 

She would love to see a commercial locked-room thriller in the vein of The Midnight Feast, The White Lotus or with shades of Succession; novels about cults such as The Girls; a voice-led serial-killer thriller reminiscent of How to Kill Your Family; compelling dark academia to rival The Secret History; a high-concept but tragic love story that will make her ugly cry in the vein of The Time Traveller’s Wife or One Day; and anything that has an outsider trying to break into the world of the privileged and morally bankrupt.
Besides those above, her favourite novels include The List, The Talented Mr Ripley, The Lovely Bones, Other People’s Clothes, The It Girl, The Girl Before, Notes on an Execution, My Dark Vanessa and My Sister the Serial Killer.

Rachel would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document. 

(In addition to the paid sessions, Rachel is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Friday 28th March 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 4th April Rachel Neely #Agent121. Looking for: ADULT FICTION

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTION, MG/YA inc GRAPHIC NOVELSGyamfia Osei has joined Andrew Nurnberg Associates Ltd and&nbsp;is looking for writers of Children&#39;s and YA, commercial adult fiction and narrative non-fiction.&nbsp;&nbsp;Gyamfia began her career in publishing working as a Bookseller at Waterstones, before joining Caskie Mushens as a literary assistant in 2018. She relocated to Amsterdam for two years, where she managed international sales for The Pepin Press and held the role of Editor for Plural Magazine, before returning to London in 2021 to start building her own list of authors at The Good Literary Agency. Gyamfia is now an agent at Andrew Nurnberg Associates, representing a diverse list of clients writing children&rsquo;s books and a bespoke adult list focusing on commercial fiction and narrative non-fiction.Gyamfia is currently looking for contemporary children&rsquo;s stories that are full of heart and joy-driven books that celebrate kids from underrepresented backgrounds&nbsp;(think Clare Weze, Kimberly Whittam and Elle McNicoll). Unique picture books, funny middle-grade and teen projects&nbsp;(think Angus, Thongs and Perfect Snogging and Glow Up Lara Bloom)&nbsp;are currently at the top of her list &nbsp;this year. She is very interested in finding a graphic novel or illustrated project for either MG or YA readers.&nbsp;She is very open when it comes to Children&rsquo;s non-fiction but would be particularly interested to consider unique cookbooks aimed at young chefs, books exploring mental health/wellness and projects that bring the experiences of marginalised children to the forefront. In the adult fiction space, Gyamfia enjoys well-plotted, fast-paced narratives with authentic characters who lodge themselves in her mind long after she&rsquo;s finished reading (think Big Little Lies, Verity and Girl A). She&rsquo;s open to a broad range of genres, but would be particularly keen to see cosy crime, global stories and tightly plotted domestic noir.&nbsp;In the adult non-fiction space, she would be happy to consider commercial narrative non-fiction and cultural history projects (think Brit(ish), It&rsquo;s Not That Radical and Everything I Know About Love).Gyamfia&nbsp;would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).&nbsp;For picture books please send two texts and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Gyamfia is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Monday 7 October 2024

LOOKING FOR: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS

Gyamfia Osei joined ANA in 2023 as a Literary Agent in the UK department. She was previously an agent at The Good Literary Agency, where she began building her list of authors. Recent successes include a ‘significant’ 6-figure pre-empt for Busayo Matuluko’s YA debut ‘Til Death, a 5-way auction for Quiet Storm by Kimberly Whittam and the shortlisting of Ebinehita Iyere’s Girlhood, Unfiltered at the 2023 British Book Awards. She was also a Bookseller Rising Star in 2024!

At ANA, Gyamfia is focusing on developing the agency’s list of children’s authors, while also representing a bespoke list of commercial adult fiction and narrative non-fiction.

In the Children’s space, Gyamfia would love to find contemporary stories that are full of heart and joy-driven books across all genres (think Clare Weze, Kimberly Whittam and Elle McNicoll). Funny middle-grade and YA horror are currently at the top of her list and she is also keen to read more teen projects (think Angus, Thongs and Perfect Snogging and Glow Up Lara Bloom) this year. She is very interested in finding a graphic novel or illustrated project for either MG or YA readers.

In the older fiction space, Gyamfia enjoys well-plotted, fast-paced narratives with authentic characters who lodge themselves in her mind long after she’s finished reading (think Sadie, Verity and Girl A). She’s open to a broad range of genres, but would be particularly keen to see romantasy, cosy crime, contemporary romance and tightly plotted domestic noir. 

Please note that Gyamfia doesn’t consider literary fiction and, in the commercial space, she is not hugely interested in very high fantasy, trauma-focused stories or particularly gruesome horror.

In the non-fiction space, she would be happy to consider commercial narrative non-fiction and cultural history projects (think Brit(ish), It’s Not That Radical and Everything I Know About Love). She is very open when it comes to Children’s non-fiction but would be particularly interested to consider unique cookbooks aimed at young chefs, books exploring mental health/wellness and projects that bring the experiences of marginalised children to the forefront.

Gyamfia would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words). For picture books please send two texts and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text.

Please send EITHER picture books OR another genre, not both in one submission.

(In addition to the paid sessions, Gyamfia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Friday 28th March 2025

BOOKINGS CLOSED! 4th April Gyamfia Osei #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective.&nbsp;This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more&hellip;Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!This course is an excellent tool for personal development so if you&rsquo;re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective. 
This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more…
Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!
This course is an excellent tool for personal development so if you’re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

Train the Trainer (TTT)

CPD accredited Level 3 Train the Trainer, Speaking & Presenting Skills course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Train the Trainer, Speaking & Presenting Skills Level 3 (3 days)

About this course
This course gives every learner like you really good foundational stones of what is required to become a professional medium or psychic.  You’ll gain new skills, upgrading your ability, and possibly turning it into a new career should you choose to do so.  

By completing this course, you will gain vital information and knowledge giving you the confidence to start conducting short, accurate, evidential mediumship in-person and on-zoom readings, connecting you to people all around the world.

The Mechanics of Mediumship helps learners like you become a more impactful, professional medium who holds up the banner for spiritual integrity. A medium who works in the light, with compassion and respect for the sitter, the spirit communicator and ultimately those spirit side of life.

I will teach you how to deliver industry ‘best practices’ in both your psychic and in your mediumship work, as well as giving you resources to aid in your spiritual learning and development.  I'll also share guidance so you too can deliver those amazing, accurate, impactful, evidential readings. That will offer hope, love, courage and healing to those you seek you out. And for some you’ll provide the much-needed closure needed in their grief journey, as you provide evidence that life does really continue past this physical death. 

Life like love does not die. It just moves from one dimension to another, and if we take the time, we can connect with loved ones gone before us.

What you will learn.
This course runs over 5 weeks and during our time together we will explore:
1: What mediumship is and the different types, including your role as a professional medium and the differences between working in the psychic modality and when you are connected to spirit. 
2: Activating and building your power within, and the difference between meditation, and attunement both to the spirit world and using your psychic modality.
3: The six different senses available to you, which are your strongest and whether you are perceiving them objectively or subjectively. 
4: What is and what is not evidence in mediumship, understanding the different types of evidence available and defining practical and emotional evidence.
5: Surrendering to spirit, building confidence to receive specific unique information, and understanding the reasons why you receive a no response.  Guidance on making positive, strong, statements filling your sitter with confidence, building a truly extraordinary professional reading.

The Psychic Medium Handbook

Psychic Development

The Mechanics of Mediumship.  A beginners guide to everything you need to know.  How to become a professional psychic medium.  Able to give short, accurate, evidential messages.  
This course runs over 5 weeks and during our time together we will explore five easy to follow parts.
1: What mediumship is and the different types, including your role as a professional medium and the differences between working in the psychic modality and when you are connected to spirit. 
2: Activating and building your power within, and the difference between meditation, and attunement both to the spirit world and using your psychic modality.
3: The six different senses available to you, which are your strongest and whether you are perceiving them objectively or subjectively. 
4: What is and what is not evidence in mediumship, understanding the different types of evidence available and defining practical and emotional evidence.
5: Surrendering to spirit, building confidence to receive specific unique information, and understanding the reasons why you receive a no response.  Guidance on making positive, strong, statements filling your sitter with confidence, building a truly extraordinary professional reading.


The Mechanics of Mediumship Spring

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONDiana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller&rsquo;s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards.&nbsp;Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally.Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women&#39;s commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.&nbsp;On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented.Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Wednesday 4 September 2024

LOOKING FOR: ADULT FICTION

Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division.

She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry.

In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn.
In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to.

In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian.

She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her.

In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart.

She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books.

Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document. 

(In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Monday 31st March 2025

ONE SPACE LEFT! 8th April Marilia Savvides #Agent121. Looking for: ADULT FICTION

RQF level 1 Awareness of First Aid for Mental Health
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.

Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.




Suitability - Who should attend?
Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health:

Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees.
Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students.
Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support.
Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support.
Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance.

It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings.




Outcome / Qualification etc.
Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes:

Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being.
Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support.
Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment.
Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support.
Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources.
Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health.
Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification.

It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need.

The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas.




Training Course Content
MODULE 1 INTRODUCTION
Session content Trainer/assessor introduction
Learner introductions
Course information
• Administration
• Learning outcomes and assessment criteria
• Reasonable adjustments
• Certification
• Complaints and appeals
• Assessment information
Session duration 15 minutes

MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH?
Session content Definitions
Role and responsibilities of a First Aider
The impact of mental health issues
Mental health stigma
Statistics
Session duration 25 minutes

MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS
Session content Mental health continuum
Mental health risk factors
Early warning signs
Session duration 25 minutes

MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION
Session content How to start a difficult conversation
Non-judgemental listening skills
When to contact the emergency services
The First Aider’s own health and emotions
Session duration 40 minutes

MODULE 5 STRESS
Session content What is stress?
Causes of stress
Effects of stress
Coping strategies
Session duration 25 minutes

MODULE 6 MENTAL HEALTH CONDITIONS
Session content Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Session duration 70 minutes

MODULE 7 ASSESSMENT AND COURSE CLOSURE
Session content Written assessment paper
Course administration
Course closure
Session duration 40 minute




Course delivery details
Classroom-Based
A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of
starting the course, with each training session a minimum of two hours.

Online/Virtual classroom
The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact
hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification.




Why choose Madeleys First Aid Plus

Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU

Won FSB Best start-up business in the West Midlands in May 2023

Now trained 100's of delegates in Physical and Mental Health First Aid




Expenses
Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room.
All training material, books, qualification certificates are included in the price.




Continuing Studies
After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways:
RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis.
RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health.
Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field.
Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines.
Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support.
Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees.

It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

188 Courses in Leeds

Presentation Skills 1 Day Workshop in Harrogate

By Mangates

Public Speaking 1 Day Training in Harrogate

By Mangates

Boost Customer Satisfaction: Join us 1 Day Training in Harrogate

By Mangates

Confident Career Conversations - CV Writing & Interview Skills

By Mpi Learning - Professional Learning And Development Provider

Master Business Networking in Just 1 Day - Join our Workshop in Harrogate

By Mangates

CAREER

By Integrative Coaching

Construction Project Manager 2 Days Training in Leeds

By Mangates

Construction Project Manager 2 Days Training in Wakefield

By Mangates

Construction Project Manager 2 Days Training in Harrogate

By Mangates

Building Better Careers with Soft Skills: 1-Day Workshop in Harrogate

By Mangates

Search By Location