In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Mediation for Managers Training
The three-day IOSH Managing Safely course is the most popular training of its type in the world.
There a different first aid procedures depending on where you are and who is involved in a situation, so it is important that you are trained for different scenarios that may occur. This allows you to adapt your approach for any given situation.