Presentation Skills 101 is a course designed for those who want to improve their public speaking skills by learning basic skills of persuasion and developing more confidence, credibility and composure when presenting.
Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.
ADVANCED 8 CPD POINTS 1 DAY INTENSIVE COURSE ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! This course theory will help you to understand: We will cover all you need to know in order for you to treat your patients confidently and safely. The Theory will cover; Anatomy and physiology Ageing Characteristic of the ideal skin booster Product Introduction Treatment Method Contraindication Complication management Pre & Post-treatment advices Using Products like Toskani, Skinecos, Jalupro etc. Using Products , PROFHILO, recommended for midd and low part of the face as well as other delicate areas of skin such as the neck, décolletage, hands or knees. Practice will enable you to learn in 1-day ONE-TO-ONE Training We will cover pertinent information including mechanism of action, safety and efficacy issues, management and treatment of complications, dilution guidelines, and more. A certification of hands-on training will be provided upon completion of the course. You will perform this procedure on live models injecting superficially and administrating the product (skinbooster) into the subcutaneous layer. This will happen under the supervision and guidance of highly experienced aesthetic practitioners. You will practice injectables with needle on; Face, Neck, Decolatege & Hands You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course
Nasogastric tube training ensures healthcare professionals have the correct clinical knowledge and skills to provide excellent care and support for individuals who may require treatment via NG tube for nutrition, hydration or medication.
A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.
This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning
The course introduces Down syndrome to people who have little experience of working with children with Down syndrome and covers society’s view of Down syndrome, health implications, strengths and weaknesses in the classroom and outlines ways to address the specific learning needs and manage behaviours.
Emotional Intelligence Training
About the technique: The Kusum Modak Method, previously referred to as Ayurvedic Yoga Massage (AYM), Traditional Ayurvedic Massage, or simply Ayurvedic Massage, is now named in honor of its creator. This change was introduced with the establishment of the Modak Institute, founded by Kusum Modak to preserve her legacy with integrity and authenticity for future generations. This contemporary method combines traditional Ayurvedic Massage with Yoga, developed through Kusum Modak’s studies with her teachers, Limaye and B. K. S. Iyengar, in Pune, India. The therapy focuses on activating breath, circulation, and vital energy through deep touch using hands and feet, along with tractions and stretching maneuvers. Treatments are conducted on an orthopedic mat using vegetable oil and a natural powder called Vekhand, derived from a root known in the West as Calamus. Course Information: Course Structure: Over 10 days, students will gain the knowledge and skills to practice the Kusum Modak MethodSM and become officially certified as bodywork therapists by the Modak Institute. The program includes: Students will cultivate a therapeutic perspective and build confidence in applying the technique. This course follows the updated guidelines set forth by Kusum Modak through the Modak Institute. Content: Total Hours: 80 hours of practical classes + 4 hours online + 12 hours assessment Duration: 10 days (in person classes) Dates: June 3rd to 7th and June 10th to 14th, 2025 Schedule: 9:00 AM to 1:00 PM and 2:00 PM to 6:00 PM Course Location: Roots of Respect, 16 Blenheim Terrace Woodhouse LS2 9HN United Kingdom Hands-on practical exercises Detailed technical understanding of the 118 maneuvers Dedicated time for questions, reviews, and session exchanges Introduction to the basics of the technique (structure & practice); Kusum Modak MethodSM history and influential contributors; Introduction of Ayurveda Principles; The elements of the Kusum Modak MethodSM - AYTM The steps of the therapy sequence; Learning to warm up the muscles; Use of hands and feet (walking on the back); Understanding the quality of the touch to perform Kusum Modak MethodSM; Using therapy props (why and when to use them); Manoeuvres and stretching – how to apply and its variations; Synchronisation of the pressure and breath; Learning to set up a 1-hour sequence (which is the original duration) that will serve the needs of each client; Applied anatomy to the technique and subtle anatomy, pathology and application of the studied content; Client Assessment protocols. Why the medical history form is essential?; Contraindications; Postural correction and student welfare practices (preparing the body for delivery) Assessment: We offer complementary activities designed to provide a deeper understanding of the Method and to help you develop a more precise approach to your practice. To be approved and certified, you must: You will receive clear instructions and guidance to help you succeed, as well as detailed information about the evaluation criteria. The 4 hours of online activities include complementary lectures and related assignments. - Anatomy - Demystifying the Kusum Modak Method - Holistic Medical Systems - SOAP notes and Health History form Certification: You have two options: Review with Q&A Supervised Practice (individual correction, gaining accuracy) How to maintain health + wellbeing as a bodywork therapist. Attend 100% of the in person classes. Submit 10 case studies on the same person, including reports for 10 SOAP notes. Provide a video recording of the final session. MODAK INSTITUTE CERTIFICATE: The Modak Institute certificate is awarded to students upon successful completion of the course, which includes final assessment activities to be submitted within 60 days after the in person training. This certificate is issued by the Modak Institute, the only institute officially authorized and endorsed by Master Kusum Modak to represent her method. It validates that students are fully qualified to work professionally with Prerequisites: While no formal prerequisites are required, physical, mental, and emotional health are essential to participate in the intensive activities. Students will also develop awareness to their clients’ needs and enhance their own mindfulness during practice. Training Price: Modak Institute Certificate: 1650 GBP Level 3 Diploma Kusum Modak Method: + 295 GBP Payment Plan 1 - 100% Payment upfront with discount (50 GBP off) until March 15th 2 - 50% deposit - 50% until May 20th 3 - 4x (Feb, Mar, Apr, May) 4 - 5x (Feb, Mar, Apr, May, Jun) Please feel free to reach out if you need to arrange your payments differently. Cancellation Policy the Kusum Modak MethodSM and ensures their eligibility to obtain therapist insurance, providing recognition and support to practice as certified therapists. Once your final assessment is evaluated and approved, your certificate will be issued and sent directly to your email. Each certificate includes a unique digital code, enabling easy verification of your credentials and affiliation worldwide through Modak Institute website. MODAK INSTITUTE CERTIFICATE + LEVEL 3 DIPLOMA KUSUM MODAK METHOD: Same process as described above + Students may request the UK Level 3 Diploma Kusum Modak Method Certificate for an additional fee of 295 GBP, which requires completing three additional online courses (150 hours) to meet accreditation requirements. The student must request this certificate option at the time of registration. What’s Included: About the teachers: Purnima Full refundable with in two months in advance Partial refundable 50% in a month before starting the training After that is a non-refundable payment. 84 hours of structured and methodically designed training (80 in person + 4 online). Note: the student need to reserve plus 12 hours for assessment. Modak Manual, including photos of all maneuvers and additional insights into the method’s history and references. Official Modak Institute Certification. Access to video lectures. Oil and powder for use during the course. One year of membership in the Modak Institute, including: Participation in an online plataform Access to official graphic materials for promotional use Inclusion in the Modak Institute’s agenda for work promotion Exclusive Q&A WhatsApp group moderate by Purnima and Julia.