This half day or whole day course is designed for those who are new to either working in or with the voluntary and community sector, including staff, councillors and committee members working in statutory agencies. It will help you understand how the sector works, the various legal forms of organisations, issues of governance and sustainability so that you are able to work more effectively in partnership with the sector and understand its funding needs. The half day course covers the basic information; the longer course can include further subjects such as the use of volunteers and typical issues that face trustee boards and management committees.
This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.
In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions.
This half day or whole day course is designed to support both novice and experienced trustees in providing effective governance within their organisations. It considers their roles and responsibilities in general before looking at particular areas in more detail. The half day course covers all the essential information; the whole day session includes specific exercises and case studies to develop the participants’ problem-solving skills.
Often your recruitment and induction processes determine whether you retain your staff and volunteers. A poor induction often leads to a lack of productivity and motivation. This half day course is designed to help participants ensure that new staff receive a comprehensive and welcoming induction so that they can settle into their job or role quickly and with confidence. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff.
In some organisations appraisals are seen as an annual chore that has to be undertaken and neither the manager nor the staff gain any real benefit from it. This half day course is designed to help managers appraise their staff effectively so that both parties develop more insight, motivation and a better understanding of each other. It will help participants work with their staff to create work plans that are effective and realistic. This course can be run as a one-off session or as part of a series of sessions on staff management.
Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.
This half day course is designed for those people working or volunteering in groups or working on projects who would like some practical tips on making their marketing and publicity more effective.
This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.
This half day course is designed for new treasurers, general trustees and management committee members or staff who work in smaller organisations to understand the basics of how to manage the finances within a voluntary or community organisation. It covers all the essential issues ranging from drawing up a budget to ensuring that the organisation has sound financial procedures.