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1163 Courses in Leeds

Winning complex B2B sales (In-House)

By The In House Training Company

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Winning complex B2B sales (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Diabetes Awareness

By Prima Cura Training

Diabetes is serious. It can be life-threatening, however, people with diabetes can live long, healthy lives if their condition is kept well-controlled. In this training course, we explain what diabetes is and what to look out for. We cover how it is diagnosed and how to provide care and support to a person living with diabetes.

Diabetes Awareness
Delivered in person or OnlineFlexible Dates
FREE

Catheter Care

By Prima Cura Training

Catheter care training is aimed at people working in health and care settings. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags.

Catheter Care
Delivered In-PersonFlexible Dates
Price on Enquiry

STUDY AND VOLUNTEER IN THE UK

By studentworks

full-time General English in the UK for 4 weeks MINIMUM, and covers the areas of listening, speaking, reading, writing, and grammar. It also includes 4x weeks MAXIMUM of work for a charity. study and volunteer in the UK

STUDY AND VOLUNTEER IN THE UK
Delivered In-PersonFlexible Dates
FREE

MBTI (Myers Briggs Type Indicator) : personality profiling

By Beyond Theory: business training & coaching

leadership management training course MBTI personality profiling

MBTI (Myers Briggs Type Indicator) : personality profiling
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Bespoke and One-off Courses and Workshops

By Beyond Theory: business training & coaching

leadership management training course

Bespoke and One-off Courses and Workshops
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Engaging Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Engaging Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Customer Service Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Lead, Empower & Thrive

By Genos International Europe

An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.

Lead, Empower & Thrive
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Leading for Results

By Verax International

2 day Leadership workshop * Pre workshop Leadership diagnostic analyses your current leadership behaviour and impact on business results * Workshop format includes Diagnostic report debrief & planning for change, Leadership Style, Creating and communicating Vision, Goal setting and commitment to achievement, Coaching & Developing Staff, Performance Management, Rewards and Recognition, Teamwork and Motivation, via simulations, discussion and your current real-world issues. *Leadership diagnostic re-measure after 6 months to quantify improvement, change etc.

Leading for Results
Delivered In-Person in InternationallyFlexible Dates
Price on Enquiry