Name: Practical Sales Skills 1 Day Workshop in Leeds
Price: 595 GBP
Availability: InStock

Wakefield

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

This course focuses on effective negotiation techniques to be successful in different situations and with people holding different levels of power. The course evaluates how negotiations impact the organizations and ourselves. Reflect on the different outcomes that can be achieved through negotiation and understand which outcomes are acceptable for the intended objectives. Finally participants reflect on the influencing process and how one can achieve things without having the authority or power. 

Each module has been carefully selected based on the intake and skills gaps of the specific audience. After a brief introduction, participants are given 1 to 2 minutes to introduce themselves, practicing their presentation and communication skills (if the intake has included the requested video, this introduction will only be 1 minute). 

Learning Objectives:

At the end of this course, you will be able to:
Define negotiation and influencing stages and how to do so effectively. 
Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening. 
Understand individuals and organizations (attitude, behavior and culture). What each party expects, dealing with emotions, and resistance. 
Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge.
Understand communication strategies, effectiveness in communicating, verbal and nonverbal 
Orchestrating a plan: positioning, anticipating problems, managing conflicts, and  approaching others for help. 
Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience. 
Understand results: risk assessment, damage control, keeping good relationships, win-win outcomes. 
Understand how to use BAPNA, ZOPA, negotiation canvas and other tools and strategies.
Understand how communication and presentation skills empower your negotiation abilities. 

Agenda:

Before We Begin
Welcome/Introductions
Purpose/Inspiration
Course Dynamics
Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion

Negotiation Canvas
Understanding the Methodology
Think, Feel, See, Hear, Say and Do
Giving and Taking
Points of Interest
Plan B (Key Arguments and Drawbacks)

BATNA and ZOPA
BATNA - Best Alternative to a Negotiated Agreement Intro
Example/Role play: Selling a Car
ZOPA - Zone of Possible Agreement or "bargaining range” Intro
Example/Role Play: Overcoming a Negative Bargaining Zone

Evaluating Success
Defining Negotiation Success
Criteria to Evaluate/Measure Success and Effectiveness
Exercise/Role Play: Hand Shaking
Maintaining a Continued Positive Relationship

Influence and persuasion 
Definitions
General Overview
Positive and Negative Ways to Influence
Open Discussion: Sun vs Wind Tale 
Video: Perception and Persuasion
Video: The Science of Persuasion

Introduction to Communication and Presentation skills
Communication Skills
Exercise/Role Play: Connecting Strangers
Presentation Skills
Exercise/Role Play: Words Clearly Spoken and Silence
Video TED: How to Sound Smart - View and Discuss

Conclusions
Wrap Up
Self Assessment GAP
Feedback Form
Closing Remarks

Mangates

Negotiation Skills - Professional 1 Day Workshop in Wakefield

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

This workshop will help teach participants how to: 
Identify common communication problems that may be holding them back
Develop skills in asking questions
Identify what their non-verbal messages are telling others
Develop skills in listening actively and empathetically
Enhance their ability to handle difficult situations
Deal with situations assertively

Agenda:

Module One: The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication

Module Two: Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place

Module Three: Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed

Module Four: Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures

Module Five: Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Summary

Module Six: Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others

Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions

Module Eight: Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies

Module Nine: Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips

Module Ten: Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using "I" Messages

Module Eleven: Wrapping Up
Words from the Wise

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Communication Strategies 1 Day Workshop in Wakefield


Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. 

This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. 

The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role. 
Course Contents:
Managing Performance to Increase Productivity with our Quality Training

Management is ultimately about getting things done through others. Without a structured and clear approach to managing performance, where employees know what is expected of them and how they should approach their role, a manager is unable to effectively meet the level of productivity that is required. This will reflect badly on them and can impact on their own development. 

Therefore, managing performance can be one of the single most important things for a manager to get right. This requires a goal-focused, common-sense approach to working with employees that ensures they are motivated and focused on success.

These ‘Managing Performance’ training course materials will provide you with everything you need to develop the skills and build the confidence of your management audience.
 
Ultimately, the aim of these managing performance training course materials is to ensure you have the knowledge and skills to help you develop a team of high performing employees that are focused on success.
Course Topics:
The Importance of Managing Performance – Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager. 

Making Performance Management Work – Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers. 

Setting Goals – Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.

Reasons for Poor Performance – Highlighting the underlying factors behind poor performance and individual mindsets. 

Helping Poor Performers – Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios. 

Developing Average Performers – Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them. 

Guiding High Performers – Establishing boundaries, creating opportunities, giving feedback and knowing when to praise. 

Managing Conflict and Discipline – Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation. 

The ‘DESC’ Model – Provision of a communication model that assists participants with structuring conversations around performance issues.

Performance Conversations – A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication. 
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
Course Feature:
At the end of this managing performance, you will be able to
Manage performance by setting clearly aligned goals that are documented 
Identify causes of poor performance whilst working with employees to improve and develop 
Recognise and communicate success, focusing on behaviour and result
Cooperate with employees in order to increase productivity, morale and motivation.
Certification:
Once after the training you receive course completion certificate.

Managing Performance 1 Day Workshop in Wakefield

Harrogate

Managing Performance 1 Day Workshop in Harrogate

Negotiation Skills - Professional 1 Day Workshop in Harrogate

Communication Strategies 1 Day Workshop in Harrogate


London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Talk through problems</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Check up call</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Help with single parenting dating issue</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Dating advice</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Your own coach for 3 weeks</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Mini sessions</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Depression and stress relief strategies</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">30 mins x 2 per week for 3 weeks</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Support and anxiety issues addressed</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Time convenience coaching</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Phone sessions</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Dating advice for singles</li></ul> <a href="https://relationshipsmdd.com/product/single-parent-coaching-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/single-parent-coaching-package/</a>

Talk through problems
Check up call
Help with single parenting dating issue
Dating advice
Your own coach for 3 weeks
Mini sessions
Depression and stress relief strategies
30 mins x 2 per week for 3 weeks
Support and anxiety issues addressed
Time convenience coaching
Phone sessions
Dating advice for singles


https://relationshipsmdd.com/product/single-parent-coaching-package/

Miss Date Doctor Dating Coach London, Couples Therapy

Couples Counselling

Life Coaching

Life Coach Training

Parenting & Relationships

Counselling

Life Coach

SINGLE PARENT COACHING PACKAGE (SINGLES)

General admission

Leeds

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Presentation Skills 1 Day Workshop in Leeds

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Leeds

Boost Customer Satisfaction: Join us 1 Day Training in Leeds

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Leeds

This is an online course sat at your own pace to introduce you to clinical coaching.During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale&rsquo;s students.

This is an online course sat at your own pace to introduce you to clinical coaching.
During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).
The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

Samantha Morgan-Hourd

Veterinary

Veterinary Medicine

Animal Care

Pets & Animal Care

Clinical coach training for non- Abbeydale Training Practices- September 2025 cohort

General Admission

This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee.During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale&rsquo;s students.

This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee.
During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL).
The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

Clinical coach training for Abbeydale Training Practices- September 2025 cohort

About the CourseLearn &amp; master coaching tools and skills that help teams and systems, address intangible hurdles which lead to a lack of trust, conflict, unskillful communication and tribalism, towards teams/systems which are more collaborative &amp; aligned whilst at work and at home.&nbsp; The Fundamentals of Organisation and Relationship Systems Coaching is a two-day course&nbsp;for coaching teams, as well as partnerships, families, and wider organisations, at the heart of which is&nbsp;Relationship Systems Intelligence (RSI&trade;).&nbsp; During this course, you will gain insights into how to utilise RSI to address some of the common challenges that often afflict professional and personal relationships. You&rsquo;ll learn to: <ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Increase your power and influence by tapping into the inherent wisdom of the team or relationship.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Build&nbsp;co-responsibility for both process and outcomes.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Establish&nbsp;boundaries and limitations, while focusing on common interests.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Reveal&nbsp;roles and garner deeper insights.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Craft a narrative that resonates deeply and plots a course for change.</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div> Relationship Systems IntelligenceBeyond Emotional Intelligence (which is the relationship with self) and Social Intelligence (which is the interaction with others) lies Relationship Systems Intelligence (RSI&trade;), where the primary focus shifts to encompass the entire group, team, or system.RSI acknowledges the system or team as a distinct entity, facilitating the emergence of change through collaborative efforts and shared leadership. Each system or team possesses a unique identity, complete with its own personality, intelligence, and information that go beyond the individual components within it.Relationship Systems Intelligence (RSI) operates across three distinctive tiers: the individual system (where we navigate our inner voices), the dyadic or pair system, and expansive large group systems. Each of these tiers forms a crucial leg of the relationship systems coaching framework. Proficiency in all three is imperative for effectively coaching complex systems.In the Fundamentals (or ORS@Work) course, we introduce the art of fostering conscious and intentional relationships with self and others. Course Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Develop a deeper understanding of team dynamics.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Design intentional and accountable conversations.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Align differences to impact the collective whole.</li><li dir="ltr" style="color: rgb(44, 44, 44); box-sizing: border-box;" fr-original-style="color:#2c2c2c;">Feel confident engaging and supporting your clients through&nbsp;change and development initiatives.</li></ul> Orientation CallAlongside the date for the course, you&#39;ll be sent an additional dates for an Orientation call and a Mentoring call. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Orientation call provides context and an introduction to the course, we will explain what happens over the training dates, talk you through requirements and a space for you to ask any questions. It&#39;s also a chance for you to connect with your learning system ahead of the course.The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

About the Course
Learn & master coaching tools and skills that help teams and systems, address intangible hurdles which lead to a lack of trust, conflict, unskillful communication and tribalism, towards teams/systems which are more collaborative & aligned whilst at work and at home. 
The Fundamentals of Organisation and Relationship Systems Coaching is a two-day course for coaching teams, as well as partnerships, families, and wider organisations, at the heart of which is Relationship Systems Intelligence (RSI™). 
During this course, you will gain insights into how to utilise RSI to address some of the common challenges that often afflict professional and personal relationships. You’ll learn to:
Increase your power and influence by tapping into the inherent wisdom of the team or relationship.
Build co-responsibility for both process and outcomes.
Establish boundaries and limitations, while focusing on common interests.
Reveal roles and garner deeper insights.
Craft a narrative that resonates deeply and plots a course for change.
Relationship Systems Intelligence
Beyond Emotional Intelligence (which is the relationship with self) and Social Intelligence (which is the interaction with others) lies Relationship Systems Intelligence (RSI™), where the primary focus shifts to encompass the entire group, team, or system.
RSI acknowledges the system or team as a distinct entity, facilitating the emergence of change through collaborative efforts and shared leadership. Each system or team possesses a unique identity, complete with its own personality, intelligence, and information that go beyond the individual components within it.
Relationship Systems Intelligence (RSI) operates across three distinctive tiers: the individual system (where we navigate our inner voices), the dyadic or pair system, and expansive large group systems. Each of these tiers forms a crucial leg of the relationship systems coaching framework. Proficiency in all three is imperative for effectively coaching complex systems.
In the Fundamentals (or ORS@Work) course, we introduce the art of fostering conscious and intentional relationships with self and others.
Course Outcomes:
Develop a deeper understanding of team dynamics.
Design intentional and accountable conversations.
Align differences to impact the collective whole.
Feel confident engaging and supporting your clients through change and development initiatives.


Orientation Call
Alongside the date for the course, you'll be sent an additional dates for an Orientation call and a Mentoring call. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Orientation call provides context and an introduction to the course, we will explain what happens over the training dates, talk you through requirements and a space for you to ask any questions. It's also a chance for you to connect with your learning system ahead of the course.
The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

September 2025 Fundamentals Organisation & Relationship Systems Coaching Training

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:&nbsp;1. Heighten your self-awareness as a coach.2. Unearth strategies to enhance the depth and breadth of your coaching practice.3. Strengthen your commitment to ethical conduct and best coaching practices.4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.&nbsp;Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC&trade;). CRR Global&rsquo;s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.&nbsp;Our team coaching supervision sessions fulfil the requirements for your<a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;Advanced Certification for Team Coaches (ACTC) accreditation via the ICF.</a>&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Intimate groups&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Engage in a virtual program consisting of four 75-minute sessions&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Cultivate this beneficial routine for coaching professionals&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Utilise a framework that facilitates system alignment and collective action&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Eligible for five hours of ICF resource development credits&nbsp;Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (<a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ACTC</a>). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global&rsquo;s Meet, Reveal, Align &amp; Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:
 
1. Heighten your self-awareness as a coach.
2. Unearth strategies to enhance the depth and breadth of your coaching practice.
3. Strengthen your commitment to ethical conduct and best coaching practices.
4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.
 
Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC™). CRR Global’s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.
 
Our team coaching supervision sessions fulfil the requirements for yourAdvanced Certification for Team Coaches (ACTC) accreditation via the ICF.
· Intimate groups
· Engage in a virtual program consisting of four 75-minute sessions
· Cultivate this beneficial routine for coaching professionals
· Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor
· Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices
· Utilise a framework that facilitates system alignment and collective action
· Eligible for five hours of ICF resource development credits
 
Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (ACTC). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global’s Meet, Reveal, Align & Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

Team Coaching Supervision for the Systems Coach

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;Your ORSC JourneyYou&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</li></ul> All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp; Credentials&nbsp;The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units. ORSC Community&nbsp;The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders. Booking OptionsAlongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;">Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.</section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"> </section></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">LENGTH</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">2 - 3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">NEXT COURSE START</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">COURSE DELIVERY</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3>Who?&nbsp;ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).Why?&nbsp;It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?The skills of your coaches are inextricably linked to your employee&#39;s performance, output and error margins, so that alone means you need certified coaches.Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.</section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Training Course Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The difference between Coaching and Training.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is a Sat-Nav coach, and why must we avoid this at all costs?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our recommended Coaching Structure and why it is designed that way.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss various question techniques and what each is good for or why it should be avoided.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the phrase &#39;two ears, one mouth&#39; in relation to great coaching and why we must be clever about listening.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We touch on Learning Styles to see what you think of each and how we can cater for them.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We help you plan and prepare for your final session on the second day.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">You deliver your final mini-coaching session. We record them (HD). We chat as a group.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;">This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div></div></div></div>

Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.
This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.
We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.
We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.
By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).
Why? 
It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.
Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?
Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?
The skills of your coaches are inextricably linked to your employee's performance, output and error margins, so that alone means you need certified coaches.
Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.
Training Course Content
The difference between Coaching and Training.
What is a Sat-Nav coach, and why must we avoid this at all costs?
We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.
We discuss our recommended Coaching Structure and why it is designed that way.
We discuss various question techniques and what each is good for or why it should be avoided.
We discuss the phrase 'two ears, one mouth' in relation to great coaching and why we must be clever about listening.
We touch on Learning Styles to see what you think of each and how we can cater for them.
We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.
We help you plan and prepare for your final session on the second day.
You deliver your final mini-coaching session. We record them (HD). We chat as a group.
Course delivery and venue
This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Coaching Skills

Coach

Coaching

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching, 

Introductory daily rate.

Registered charities and non profits only. 

Non profits only.

<h1 fr-original-style=" color: var(--thm-color-one);" id="isPasted" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">Who is this Coach Training for?</h1>Well Coach training&nbsp;can be for everyone and at the same time for the select few. It is for everyone that is driven by impact, a drive to change people&#39;s lives , who wants the Flexibility to grow a thriving business globally by just having a laptop/mobile. Simply having a life of Freedom &amp; Purpose at the same time it is for the few who are serious about their growth and about building a state of the art Coaching Business It is perfect for those who want to step into their powerhouse! &nbsp;<h2 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); box-sizing: border-box;">The Swift Shift Success Coaching Program brings you the best of the coaching practices into an Accredited Certification!!!!</h2> It is literally a deep dive into the amazing world of Coaching! &nbsp;<div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">PROGRAM&nbsp;STRUCTURE</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Learning Module 1 Life &amp; Executive Coaching Path (Level 1) 60 Hours training + 30 hours Practice&nbsp;( 103 hours training &amp; 60 hours Practice)<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Coaching Trends (past, present and future)</li><li fr-original-style="" style="box-sizing: border-box;">Understanding Coaching Niches</li><li fr-original-style="" style="box-sizing: border-box;">Coaching Competencies covering the Art of Listening, questioning, Rapport, Feedback, Goal Setting....</li><li fr-original-style="" style="box-sizing: border-box;">Values in action</li><li fr-original-style="" style="box-sizing: border-box;">Understanding beliefs</li><li fr-original-style="" style="box-sizing: border-box;">A multitude of Coaching Models </li><li fr-original-style="" style="box-sizing: border-box;">Designing Alliance &amp; way forward</li><li fr-original-style="" style="box-sizing: border-box;">One on One Mentoring sessions (1)</li><li fr-original-style="" style="box-sizing: border-box;">Monthly Masterclasses &amp; Peer to Peer Coaching</li><li fr-original-style="" style="box-sizing: border-box;">and much more&nbsp;</li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">This level qualifies you as a Success Coach :Life &amp; Executive &nbsp;Level 1 with the option to upgrade to Advanced Life &amp; Executive Coach with additional 43 hours of deep dive into Executive &amp; Team Coaching as well additional Life Coaching Tools. &nbsp;You will need to add additional 30 hours of practice as well.&nbsp; So both levels your Certificate will be of 163 hours .</div><div fr-original-style="" style="box-sizing: border-box;" width="100%"> </div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE INVESTMENT FOR LEVEL 1 VIRTUAL IS 1500 POUND ( 3 TO 5 HOURS PER WEEK)</div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE INVESTMENT FOR LEVEL 1 SELF PACED LEARNING WITH 2 TOUCH UP CALLS IS 1000POUND</div><div fr-original-style="" style="box-sizing: border-box;" width="100%"> </div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Extra Paths:</div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Upgrade Option 1: Not included in the Investment Learning Module 2&nbsp;NLP &amp; Neuroencoding tools for coaches (level 2)24 hours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Uncovering the power of our mind</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Beliefs of Excellence</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">VAKOG systems</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Master your Communication</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Representational Systems&nbsp;</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">NLP Tools for Coaching &amp; personal Success</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Neuroencoding techniques</li></ul>Upgrade Option 2: Not included in the Investment&nbsp;Learning Module 3 Building a Successful Coaching Business (level 2)24 hours <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">The Journey of your business</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Coaching Business Model&nbsp;</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Business Saboteurs</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Ideal client &amp; niching</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Personal Branding</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Program creation</li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">YES WE ARE DIFFERENT</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">This Coaching Program is unlike any other Coaching certification in the Market, It gives you the exclusive opportunity to be qualified as an Executive &amp; Life Coach, as well as learn the NLP tools and the business building aspect. If you are starting your Coaching journey you can begin with the Executive &amp; Life Coaching Path 1, then sharpen &nbsp;your skills to gain the NLP tools (Path 2) and Boost your Career by Path 3. &nbsp; If you are a graduate coach and you want to take your business to the next level you can either Choose to add to your toolbox the NLP tools&nbsp;Path 2 and the Building your Coaching business path 3 or any of them You manage your learning and we are here to support with the best state of the art Coaching Program focusing&nbsp;on Life &amp; Executive Coaching We don&#39;t only promise we over deliver and always.&nbsp;The Success Coaching Program is a six months course with over 200 hours of study, practice, weekly sessions and a lot more It is available in several formats, Self Study online or Virtual or Face to Face, Public or specifically inhouse. <div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">Contact us now new cohort starting Soon</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE LOVE THAT OUR PARTNERS SHARE&nbsp; Few Testimonials&nbsp; "I am very grateful to be part of this powerful coaching course. I have never experienced real transformational magic like the one I am currently experiencing especially on a personal level. Pauline is very knowledgeable. She is tough but flexible. With the information she gives and the words she says, she managed to help me feel confident in myself and to challenge myself in order to start, step by step, my training toward the coaching journey. The course is very well structured and straightforward. Thank you Pauline for your time and help always". Ghinwa Sabra - Educator&nbsp; "The course is extremely comprehensive and in-depth, incredibly valuable and practical; especially the balance of practical and theory. Pauline is highly engaging, knowledgeable, experienced and brought a broad skill set to the sessions which brought the material to life, making it practical and applicable. I was able to get out of my comfort zone, it was balanced with an energy that was light, humorous and encouraging but also weighty enough to recognise&nbsp;the responsibility we hold to our Coachees. Pierre Rahi- Director of the Providence Hospital "I have previously taken Life Coaching certification from another institute, however, after taking the course with Pauline, &nbsp;now I can clearly say that the real life Coaching techniques are being experienced and applied. Furthermore, it is not only about the curriculum, as we might find plenty online, but it&#39;s mostly about the attitude and way of delivering this workshop that leaves a great impact on the professional and personal aspects of the attendees.&nbsp; Pauline is a live example of a human centered life/executive coach". Moustafa Tamimi - Human Development Trainer &amp; Mentor The Swiftshift Success coaching program is a very well designed program expertly delivered. It is an amazing combination of knowledge about coaching with the experience of working with others in a virtual environment which enables improvement and skills development. It has been a very positive experience and I have learned valuable coaching tools. LOVE IT! I highly recommend it to others interested in coaching &nbsp;Maguy Salameh - Career Counselor&nbsp; "If you&rsquo;re looking for a life coaching course, then you&rsquo;ve come to the right place! In this course there is a lot of informations presented in a clear and simple way. Pauline is amazing! her energy will make you feel happy and the time will fly by.&nbsp; The unique aspect of this course is the practice; there is a lot of practice that will boost your confidence as a coach, and you will form an incredible bond with the team. This course is highly recommended!!" Cynthia Chartouny - University Student</div></div>

Who is this Coach Training for?
Well Coach training can be for everyone and at the same time for the select few.

It is for everyone that is driven by impact, a drive to change people's lives , who wants the Flexibility to grow a thriving business globally by just having a laptop/mobile.
Simply having a life of Freedom & Purpose
at the same time it is for the few who are serious about their growth and about building a state of the art Coaching Business
It is perfect for those who want to step into their powerhouse!

 
The Swift Shift Success Coaching Program brings you the best of the coaching practices into an Accredited Certification!!!!

It is literally a deep dive into the amazing world of Coaching!
 
PROGRAM STRUCTURE
Learning Module 1 Life & Executive Coaching Path (Level 1) 60 Hours training + 30 hours Practice ( 103 hours training & 60 hours Practice)
Coaching Trends (past, present and future)
Understanding Coaching Niches
Coaching Competencies covering the Art of Listening, questioning, Rapport, Feedback, Goal Setting....
Values in action
Understanding beliefs
A multitude of Coaching Models
Designing Alliance & way forward
One on One Mentoring sessions (1)
Monthly Masterclasses & Peer to Peer Coaching
and much more
This level qualifies you as a Success Coach :Life & Executive Level 1 with the option to upgrade to Advanced Life & Executive Coach with additional 43 hours of deep dive into Executive & Team Coaching as well additional Life Coaching Tools. You will need to add additional 30 hours of practice as well. So both levels your Certificate will be of 163 hours .THE INVESTMENT FOR LEVEL 1 VIRTUAL IS 1500 POUND ( 3 TO 5 HOURS PER WEEK)THE INVESTMENT FOR LEVEL 1 SELF PACED LEARNING WITH 2 TOUCH UP CALLS IS 1000POUNDExtra Paths:
Upgrade Option 1: Not included in the Investment Learning Module 2 NLP & Neuroencoding tools for coaches (level 2)24 hours
Uncovering the power of our mind
Beliefs of Excellence
VAKOG systems
Master your Communication
Representational Systems
NLP Tools for Coaching & personal Success
Neuroencoding techniques
Upgrade Option 2: Not included in the Investment Learning Module 3 Building a Successful Coaching Business (level 2)24 hours
The Journey of your business
Coaching Business Model
Business Saboteurs
Ideal client & niching
Personal Branding
Program creation
YES WE ARE DIFFERENT
This Coaching Program is unlike any other Coaching certification in the Market,
It gives you the exclusive opportunity to be qualified as an Executive & Life Coach, as well as learn the NLP tools and the business building aspect.

If you are starting your Coaching journey you can begin with the Executive & Life Coaching Path 1,
then sharpen your skills to gain the NLP tools (Path 2) and Boost your Career by Path 3.
 
If you are a graduate coach and you want to take your business to the next level you can either Choose to add to your toolbox the NLP tools Path 2 and the Building your Coaching business path 3 or any of them

You manage your learning and we are here to support with the best state of the art Coaching Program focusing on Life & Executive Coaching

We don't only promise we over deliver and always. 
The Success Coaching Program is a six months course with over 200 hours of study, practice, weekly sessions and a lot more
It is available in several formats, Self Study online or Virtual or Face to Face, Public or specifically inhouse.
Contact us now new cohort starting Soon
THE LOVE THAT OUR PARTNERS SHARE 
Few Testimonials 

"I am very grateful to be part of this powerful coaching course. I have never experienced real transformational magic like the one I am currently experiencing especially on a personal level. Pauline is very knowledgeable. She is tough but flexible. With the information she gives and the words she says, she managed to help me feel confident in myself and to challenge myself in order to start, step by step, my training toward the coaching journey. The course is very well structured and straightforward.
Thank you Pauline for your time and help always". Ghinwa Sabra - Educator 
"The course is extremely comprehensive and in-depth, incredibly valuable and practical; especially the balance of practical and theory. Pauline is highly engaging, knowledgeable, experienced and brought a broad skill set to the sessions which brought the material to life, making it practical and applicable. I was able to get out of my comfort zone, it was balanced with an energy that was light, humorous and encouraging but also weighty enough to recognise the responsibility we hold to our Coachees. Pierre Rahi- Director of the Providence Hospital

"I have previously taken Life Coaching certification from another institute, however, after taking the course with Pauline, now I can clearly say that the real life Coaching techniques are being experienced and applied. Furthermore, it is not only about the curriculum, as we might find plenty online, but it's mostly about the attitude and way of delivering this workshop that leaves a great impact on the professional and personal aspects of the attendees. 
Pauline is a live example of a human centered life/executive coach". Moustafa Tamimi - Human Development Trainer & Mentor
The Swiftshift Success coaching program is a very well designed program expertly delivered. It is an amazing combination of knowledge about coaching with the experience of working with others in a virtual environment which enables improvement and skills development. It has been a very positive experience and I have learned valuable coaching tools. LOVE IT! I highly recommend it to others interested in coaching Maguy Salameh - Career Counselor 
"If you’re looking for a life coaching course, then you’ve come to the right place! In this course there is a lot of informations presented in a clear and simple way. Pauline is amazing! her energy will make you feel happy and the time will fly by. 
The unique aspect of this course is the practice; there is a lot of practice that will boost your confidence as a coach, and you will form an incredible bond with the team.
This course is highly recommended!!" Cynthia Chartouny - University Student

Swift Shift Coaching & Consultancy Ltd - Success Academy

Mindfulness

Success

NLP Practitioner

Positive Psychology

Clarity

This Coaching Program is unlike any other Coaching certification in the Market,
It gives you the exclusive opportunity to be qualified as an Executive & Life Coach, as well as learn the NLP tools and the business building aspect.

Success Coaching Diploma

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forAnyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.OverviewExplain how coaching can help employees achieve their full potential Recognize common coaching challenges Explain the key principles of the Thought model Explain the four steps of the GROW model Identify important guidelines for providing feedback Apply strategies that will motivate employeesIn the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees? development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.PrerequisitesWhile there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</div><div id="course-pills-2"><h3>1. The Purpose and Effect of Coaching</h3> <ul> <li>What is Coaching?</li> <li>Characteristics and Beliefs of the Effective Coach</li> <li>Coaching Obstacles</li> <li>Knowing When to Manage and When to Coach</li> </ul> <h3>2. Coaching and The Thought Model</h3> <ul> <li>The CFTAR Thought Model</li> <li>Point of View and Belief Systems</li> <li>Applying The Thought Model</li> <li>Facts vs. Stories</li> </ul> <h3>3. Coaching with the GROW Model</h3> <ul> <li>Goals in the Context of GROW</li> <li>Clarifying the Current Reality</li> <li>Exploring the Past</li> <li>Developing Options and Choosing the Approach</li> <li>Creating the Final Plan</li> </ul> <h3>4. Navigating The Coaching Process</h3> <ul> <li>Dimensions of Trust</li> <li>Identifying Obstacles and the SPAR Process</li> <li>Overcoming Resistance</li> <li>Giving Feedback Effectively</li> <li>Motivating Your Employee</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.
Overview
Explain how coaching can help employees achieve their full potential Recognize common coaching challenges Explain the key principles of the Thought model Explain the four steps of the GROW model Identify important guidelines for providing feedback Apply strategies that will motivate employees

In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees? development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

Prerequisites
While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.
1. The Purpose and Effect of Coaching
What is Coaching?
Characteristics and Beliefs of the Effective Coach
Coaching Obstacles
Knowing When to Manage and When to Coach
2. Coaching and The Thought Model
The CFTAR Thought Model
Point of View and Belief Systems
Applying The Thought Model
Facts vs. Stories
3. Coaching with the GROW Model
Goals in the Context of GROW
Clarifying the Current Reality
Exploring the Past
Developing Options and Choosing the Approach
Creating the Final Plan
4. Navigating The Coaching Process
Dimensions of Trust
Identifying Obstacles and the SPAR Process
Overcoming Resistance
Giving Feedback Effectively
Motivating Your Employee

Nexus Human

Coaching & Consulting Business

FA Coaching

Effective Leadership through Coaching

<div id="course-pills-1">Duration1 Days6 CPD hoursOverviewThe Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?</div><div id="course-pills-2"><h3>1 - Defining Coaching and Mentoring</h3> <ul> <li>Defining mentoring</li> <li>Defining what coaching is and is not</li> <li>Elements of coaching</li> <li>Factors for success</li> <li>Critical Coaching Skills</li> </ul> <h3>2 - Coaching Assessment</h3> <ul> <li>Individual coaching assessment</li> <li>Reflection and discussion of results</li> </ul> <h3>3 - Interpersonal Communication</h3> <ul> <li>Interpersonal communication skills</li> <li>Open and closed questions</li> <li>Probing techniques and process</li> <li>Active listening</li> </ul> <h3>4 - Setting Goals with SPIRIT</h3> <ul> <li>Identifying Values</li> <li>Identifying Dreams</li> <li>Setting S.P.I.R.I.T. goals</li> </ul> <h3>5 - Learning Styles and Principles</h3> <ul> <li>Three learning styles</li> <li>Adult learning principles</li> </ul> <h3>6 - The Coaching Model</h3> <ul> <li>Components of the coaching model</li> <li>Coaching model characteristics</li> <li>Giving effective feedback</li> </ul> <h3>7 - Bringing It All Together</h3> <ul> <li>Coaching skills reinforcement</li> <li>Case studies</li> </ul></div>

Duration
1 Days
6 CPD hours
Overview
The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
1 - Defining Coaching and Mentoring
Defining mentoring
Defining what coaching is and is not
Elements of coaching
Factors for success
Critical Coaching Skills
2 - Coaching Assessment
Individual coaching assessment
Reflection and discussion of results
3 - Interpersonal Communication
Interpersonal communication skills
Open and closed questions
Probing techniques and process
Active listening
4 - Setting Goals with SPIRIT
Identifying Values
Identifying Dreams
Setting S.P.I.R.I.T. goals
5 - Learning Styles and Principles
Three learning styles
Adult learning principles
6 - The Coaching Model
Components of the coaching model
Coaching model characteristics
Giving effective feedback
7 - Bringing It All Together
Coaching skills reinforcement
Case studies

Mentoring

Coaching and Mentoring

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice. This programme is for coaches who are interested in developing their understanding of group coaching, the skills required to facilitate group coaching and add value to their business and their clients. The objectives of the programme are, to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">understand the principles of group coaching</li><li fr-original-style="" style="box-sizing: border-box;">understand the impact of group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">apply coaching skills in a group context</li></ul> Course SummaryThis programme has a mix of group and 1to1 sessions, as outlined below:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Five Tutorial sessions (4 hours each) - on set dates, 9am - 1pm</li><li fr-original-style="" style="box-sizing: border-box;">Two Mentoring sessions (1 hour each) - dates to be agreed with the Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Two Group Supervision Sessions (1.5 hours each) - dates to be agreed with the Tutor</li></ul> The interactive 5 half days will introduce a variety of topics supported through practice. Topics covered during the programme include;<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing understanding of group coaching; the context, contracting and care</li><li fr-original-style="" style="box-sizing: border-box;">Building knowledge and understanding of the interference and shadows</li><li fr-original-style="" style="box-sizing: border-box;">Practising group coaching skills working with holding, containing, dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Tools of choice for group coaching</li><li fr-original-style="" style="box-sizing: border-box;">Recognising your strengths and challenges as a professional coach, working with groups</li><li fr-original-style="" style="box-sizing: border-box;">Practical matters, set up and running</li><li fr-original-style="" style="box-sizing: border-box;">Feedback, reflection, and supervision</li></ul> A﻿ BSC Certificate of Attendance is available on request. 8 participants maximum per group. Once you have bookedPlease look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can&#39;t see the email please check your spam folder.

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice.


This programme is for coaches who are interested in developing their understanding of group coaching, the skills required to facilitate group coaching and add value to their business and their clients.


The objectives of the programme are, to:
understand the principles of group coaching
understand the impact of group dynamics
apply coaching skills in a group context


Course Summary
This programme has a mix of group and 1to1 sessions, as outlined below:
Five Tutorial sessions (4 hours each) - on set dates, 9am - 1pm
Two Mentoring sessions (1 hour each) - dates to be agreed with the Tutor
Two Group Supervision Sessions (1.5 hours each) - dates to be agreed with the Tutor


The interactive 5 half days will introduce a variety of topics supported through practice. Topics covered during the programme include;
Developing understanding of group coaching; the context, contracting and care
Building knowledge and understanding of the interference and shadows
Practising group coaching skills working with holding, containing, dynamics
Tools of choice for group coaching
Recognising your strengths and challenges as a professional coach, working with groups
Practical matters, set up and running
Feedback, reflection, and supervision


A BSC Certificate of Attendance is available on request.


8 participants maximum per group.


Once you have booked
Please look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can't see the email please check your spam folder.

British School of Coaching

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice. 

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