Name: Level 2 NVQ Diploma in Plant Operations - Loading and Securing
Price: 695 GBP
Availability: InStock

Edinburgh

This one-day course presents a comprehensive overview of the essential elements of effective technical report writing and will help delegates develop the practical skills required to write reports for internal or external audiences.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">An exciting and practical one-day training course from one of the UK&rsquo;s leading trainers. Designed for anyone who needs to improve their technical report writing skills.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> IntroductionMany professional have difficulty in expressing ideas on paper which means that useful concepts may never be fully understood or valued. Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success. Engineers and other professionals spend a high proportion of their working time compiling reports.This course aims to present a comprehensive overview of the essential elements of effective technical report writing and help delegates develop the practical skills required to write successfully, for an internal or external audience. About the TrainerTony Buon is a psychologist, trainer and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education.Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, and communication. Tony also taught on an accredited MBA programme at RGU in Aberdeen.Tony was born in the UK and spent many years living in Australia. Today he lives in London. He has worked in more than 35 countries and with many of the world&rsquo;s leading organisations. Tony&rsquo;s best‐selling latest book is Communication Genius: 40 Insights from the Science of Communication, and is published by Hachette in the UK and the USA.Organisations who have previously received our training include: ABB, Axa, Air Products, Aramco, Bechtel, Boustead, Coca‐Cola, CNOC, DAA, Dolphin Energy, ECITB, ENI Engineer‐ ing, Fluor Genesis, GulfMark, Imtech, Marathon Oil, NHS, PDO, Services Design Solution, SNC Lavalin, Technip, WSPCEL The CourseThis course is run as a one‐day course on‐site, from 9‐5.Topics covered:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Planning technical reports</li><li fr-original-style="" style="box-sizing: border-box;">The significance of audience when writing</li><li fr-original-style="" style="box-sizing: border-box;">The importance of drafting</li><li fr-original-style="" style="box-sizing: border-box;">Formatting or structuring a technical report</li><li fr-original-style="" style="box-sizing: border-box;">Using appendices and referencing</li><li fr-original-style="" style="box-sizing: border-box;">Use and limitations of graphics and illustrations</li><li fr-original-style="" style="box-sizing: border-box;">Grammar, style &amp; readability</li><li fr-original-style="" style="box-sizing: border-box;">Proofreading, design and layout issues</li><li fr-original-style="" style="box-sizing: border-box;">Submitting an excellent finished report</li></ul>Participants are asked to bring a recent technical report with them to work on during the course. This can be their own or a generic one. Who is it For?This course is suitable for all people who write technical reports. People who have previously attended were:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Engineers, Technicians and Scientists</li><li fr-original-style="" style="box-sizing: border-box;">Recent graduates in technical roles</li><li fr-original-style="" style="box-sizing: border-box;">HR and OD Managers</li><li fr-original-style="" style="box-sizing: border-box;">Managers needing &lsquo;refresher training&rsquo;</li></ul>How is it Taught?Participants to this seminar will receive a training on technical report writing with the trainer utilising a variety of proven adult learning teaching and facilitation techniques. Practical group work and exercises will be used to facilitate learning and provide a fun and energising learning environment.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Comments from previous participants:&ldquo; ...one of the best courses I have ever attended!&rdquo;&ldquo;I can&rsquo;t believe how much I learnt. This course developed my writing skills in really practical ways&ldquo;&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;&ldquo;&ldquo;This course will make me a better at my job, I have new skills I can use every day&rdquo;&ldquo;A delightfully enjoyable and practical course&rdquo;

This one-day course presents a comprehensive overview of the essential elements of effective technical report writing and will help delegates develop the practical skills required to write reports for internal or external audiences.



An exciting and practical one-day training course from one of the UK’s leading trainers. Designed for anyone who needs to improve their technical report writing skills.





Introduction
Many professional have difficulty in expressing ideas on paper which means that useful concepts may never be fully understood or valued. Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success. Engineers and other professionals spend a high proportion of their working time compiling reports.
This course aims to present a comprehensive overview of the essential elements of effective technical report writing and help delegates develop the practical skills required to write successfully, for an internal or external audience.


About the Trainer
Tony Buon is a psychologist, trainer and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education.
Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, and communication. Tony also taught on an accredited MBA programme at RGU in Aberdeen.
Tony was born in the UK and spent many years living in Australia. Today he lives in London. He has worked in more than 35 countries and with many of the world’s leading organisations. Tony’s best‐selling latest book is Communication Genius: 40 Insights from the Science of Communication, and is published by Hachette in the UK and the USA.
Organisations who have previously received our training include: ABB, Axa, Air Products, Aramco, Bechtel, Boustead, Coca‐Cola, CNOC, DAA, Dolphin Energy, ECITB, ENI Engineer‐ ing, Fluor Genesis, GulfMark, Imtech, Marathon Oil, NHS, PDO, Services Design Solution, SNC Lavalin, Technip, WSPCEL


The Course
This course is run as a one‐day course on‐site, from 9‐5.
Topics covered:
Planning technical reports
The significance of audience when writing
The importance of drafting
Formatting or structuring a technical report
Using appendices and referencing
Use and limitations of graphics and illustrations
Grammar, style & readability
Proofreading, design and layout issues
Submitting an excellent finished report
Participants are asked to bring a recent technical report with them to work on during the course. This can be their own or a generic one.


Who is it For?
This course is suitable for all people who write technical reports. People who have previously attended were:
Engineers, Technicians and Scientists
Recent graduates in technical roles
HR and OD Managers
Managers needing ‘refresher training’
How is it Taught?
Participants to this seminar will receive a training on technical report writing with the trainer utilising a variety of proven adult learning teaching and facilitation techniques. Practical group work and exercises will be used to facilitate learning and provide a fun and energising learning environment.





Comments from previous participants:
“ ...one of the best courses I have ever attended!”“
I can’t believe how much I learnt. This course developed my writing skills in really practical ways“
“...the trainer was excellent and the individual feedback and advice fantastic”“
“This course will make me a better at my job, I have new skills I can use every day”
“A delightfully enjoyable and practical course”

Buon Consultancy

Business Communication Skills

Business Communication

Report Writing

Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.

Technical Report Writing Course (£695 total for this 1-day course for a group of 4-15 people)

General admission

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning.The one‐day course focuses on time management. Few factors contribute more to personal efficiency and effectiveness than how we manage our time. Time Management is about bringing your personal and business life under control by identifying the key priorities and by devoting your time the do the &ldquo;right&rdquo; things. Sound time management reduces personal stress levels and puts you in control.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Learning OutcomesAt the conclusion of this course participants should be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore how to gain control over their time</li><li fr-original-style="" style="box-sizing: border-box;">Avoid procrastination</li><li fr-original-style="" style="box-sizing: border-box;">Develop ways of managing time</li><li fr-original-style="" style="box-sizing: border-box;">Use email effectively</li><li fr-original-style="" style="box-sizing: border-box;">Improve their time management planning</li><li fr-original-style="" style="box-sizing: border-box;">Identity means of increasing their effectiveness and efficiency on the job</li></ul> Who should attend?Anyone who needs to learn to manage their time Course Sumary1. Introduction2. Evaluating your present time management ability and your use of time3. Procrastinating4. Setting priorities5. Planning your time6. Managing e‐mail, phone‐calls, voice mail7. Effective goal setting8. Maintaining a work‐life balance MethodsSelf&ndash;assessment, DVD presentation, role‐play, small group work and feedback to facilitate learning and assist participants to raise their confidence and improve their skill level.

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning.
The one‐day course focuses on time management. Few factors contribute more to personal efficiency and effectiveness than how we manage our time. Time Management is about bringing your personal and business life under control by identifying the key priorities and by devoting your time the do the “right” things. Sound time management reduces personal stress levels and puts you in control.





Learning Outcomes
At the conclusion of this course participants should be able to:
Explore how to gain control over their time
Avoid procrastination
Develop ways of managing time
Use email effectively
Improve their time management planning
Identity means of increasing their effectiveness and efficiency on the job


Who should attend?
Anyone who needs to learn to manage their time


Course Sumary
1. Introduction
2. Evaluating your present time management ability and your use of time
3. Procrastinating
4. Setting priorities
5. Planning your time
6. Managing e‐mail, phone‐calls, voice mail
7. Effective goal setting
8. Maintaining a work‐life balance


Methods
Self–assessment, DVD presentation, role‐play, small group work and feedback to facilitate learning and assist participants to raise their confidence and improve their skill level.

Stress Management

Time Management

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning

Time Management Skills Course (£695 total for this 1-day course for a group of up to 12 people)

Price per course (up to 15 people)

Becoming a &ldquo;Mental Health First Aider&rdquo; in your organisation<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Online Training Course OverviewMental Health First Aid is about providing staff with the skills to help someone who is developing a mental health problem or experiencing a mental health crisis. The impact of physical illness and injury is widely understood as a cause of lost productivity and revenue within a business or organisation. However, mental ill-health is responsible for significant disruption, turnover, and lost productivity.Training Course ObjectivesBy the end of this online training course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the role and limitations of the Mental Health "First Aider"</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the symptoms of mental ill-health</li><li fr-original-style="" style="box-sizing: border-box;">Provide initial help and referral to those in need</li><li fr-original-style="" style="box-sizing: border-box;">Promote wellbeing in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Be mindful of your own wellbeing in the role</li></ul>Designed For<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to become a mental health first aider (MHFA)</li><li fr-original-style="" style="box-sizing: border-box;">All Managers, Supervisors and Team Leaders</li><li fr-original-style="" style="box-sizing: border-box;">All HRM Professionals</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to broaden their understanding of workplace mental health</li></ul>Learning MethodsThis course will utilise various proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Exercises, small group work, case studies and short video clips are used to enhance learning.The course is taught by a Consultant Psychologist, a Certified Employee Assistance Professional (CEAP) with over 25-years&rsquo; experience with Workplace Mental Health.&nbsp;<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Training Course Outline<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to mental health first-aid concepts</li><li fr-original-style="" style="box-sizing: border-box;">Limitations of your role</li><li fr-original-style="" style="box-sizing: border-box;">Understanding mental health stigma</li><li fr-original-style="" style="box-sizing: border-box;">Determinants/causes of mental health issues</li><li fr-original-style="" style="box-sizing: border-box;">Understanding common mental health issues</li><li fr-original-style="" style="box-sizing: border-box;">How do you know if someone is experiencing a problem?</li><li fr-original-style="" style="box-sizing: border-box;">Getting help and helping others</li><li fr-original-style="" style="box-sizing: border-box;">Finding external professional help - Referral skills</li><li fr-original-style="" style="box-sizing: border-box;">Self-care &ndash; being mindful of your own wellness</li></ul>

Becoming a “Mental Health First Aider” in your organisation



Online Training Course Overview
Mental Health First Aid is about providing staff with the skills to help someone who is developing a mental health problem or experiencing a mental health crisis. The impact of physical illness and injury is widely understood as a cause of lost productivity and revenue within a business or organisation. However, mental ill-health is responsible for significant disruption, turnover, and lost productivity.
Training Course Objectives
By the end of this online training course, participants will be able to:
Understand the role and limitations of the Mental Health "First Aider"
Recognise the symptoms of mental ill-health
Provide initial help and referral to those in need
Promote wellbeing in the workplace
Be mindful of your own wellbeing in the role
Designed For
Anyone who wants to become a mental health first aider (MHFA)
All Managers, Supervisors and Team Leaders
All HRM Professionals
Anyone who wants to broaden their understanding of workplace mental health
Learning Methods
This course will utilise various proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Exercises, small group work, case studies and short video clips are used to enhance learning.
The course is taught by a Consultant Psychologist, a Certified Employee Assistance Professional (CEAP) with over 25-years’ experience with Workplace Mental Health. 



Training Course Outline
Introduction to mental health first-aid concepts
Limitations of your role
Understanding mental health stigma
Determinants/causes of mental health issues
Understanding common mental health issues
How do you know if someone is experiencing a problem?
Getting help and helping others
Finding external professional help - Referral skills
Self-care – being mindful of your own wellness

Mental Health First Aid

Mental Health "First Aid" Course (£695 total for this 1-day course for a group of up to 12 people)

Whilst intuition and reasonableness are important aspects of responding to conflict it is not enough to rely on these things if we are going to be consistent and fair, prevent further harm being done and arrive at lasting solutions. People therefore need a framework within which they can discover what works well or them and how effective they can really be at resolving their own conflicts or intervening as a Manager. This course covers mediation and workplace conflict resolution skills suitable for people in all type of organisations.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Course ObjectivesAt the completion of this course participants should be able to:1. Understand the positive and negative aspects of workplace conflict2. Apply effective communication strategies to resolve workplace conflict situations3. Understand the stages of workplace mediation4. Use basic mediation skills to resolve conflict in the workplaceCourse Content<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Resources for responding to conflict</li><li fr-original-style="" style="box-sizing: border-box;">Analysing Your Conflict Handling Behaviour (styles)</li><li fr-original-style="" style="box-sizing: border-box;">Resolving and Managing Conflict</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation stages and process</li><li fr-original-style="" style="box-sizing: border-box;">Use and limitation of workplace mediation</li></ul><div fr-original-style="" style="box-sizing: border-box;">Please Note: This course is not intended to equip or accredit participants to be &lsquo;mediators.&#39; Mediation training can require up to sixty hours of instruction. This course will cover introductory skills‐based training only.</div>Course InstructorTony Buon, Dip. Wel., B.A (Psych), M.A (Hons) M. Litt (eqiv) DipMed, GradEdu, CEAP, Cert. Med, MMII, RCMCTony is a very experienced mediator, workplace psychologist, coach and author. He is a Certified Employee Assistance Professional (CEAP) and a Registered Civil and Workplace Mediator (CMC). Tony has over thirty years&rsquo; experience working with some of the world&rsquo;s leading organisations in over 30 countries.Tony holds graduate and post‐graduate degrees in psychology, behavioural sciences, and workplace education. Tony has taught Leadership, Psychology, and Human Resources Management up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK and has also taught on an accredited M.B.A. programme.Tony has worked with a number of leading organisations including Aberdeenshire Council, Amnesty International, ADCO, AXA, BUPA, Coca‐Cola, CSR, Diageo, Dolphin Energy, Dublin Airport Authority, DuPont, DWP, IFNGO, International Olympic Committee, London Hospital, Midlothian Council, MOJ, NHS, Scottish Police College, Shell, Talisman, and University College London.

Whilst intuition and reasonableness are important aspects of responding to conflict it is not enough to rely on these things if we are going to be consistent and fair, prevent further harm being done and arrive at lasting solutions. People therefore need a framework within which they can discover what works well or them and how effective they can really be at resolving their own conflicts or intervening as a Manager. This course covers mediation and workplace conflict resolution skills suitable for people in all type of organisations.



Course Objectives
At the completion of this course participants should be able to:
1. Understand the positive and negative aspects of workplace conflict
2. Apply effective communication strategies to resolve workplace conflict situations
3. Understand the stages of workplace mediation
4. Use basic mediation skills to resolve conflict in the workplace
Course Content
Resources for responding to conflict
Analysing Your Conflict Handling Behaviour (styles)
Resolving and Managing Conflict
Workplace mediation stages and process
Use and limitation of workplace mediation
Please Note: This course is not intended to equip or accredit participants to be ‘mediators.' Mediation training can require up to sixty hours of instruction. This course will cover introductory skills‐based training only.
Course Instructor
Tony Buon, Dip. Wel., B.A (Psych), M.A (Hons) M. Litt (eqiv) DipMed, GradEdu, CEAP, Cert. Med, MMII, RCMC
Tony is a very experienced mediator, workplace psychologist, coach and author. He is a Certified Employee Assistance Professional (CEAP) and a Registered Civil and Workplace Mediator (CMC). Tony has over thirty years’ experience working with some of the world’s leading organisations in over 30 countries.
Tony holds graduate and post‐graduate degrees in psychology, behavioural sciences, and workplace education. Tony has taught Leadership, Psychology, and Human Resources Management up to Master’s Level in Universities and Colleges in Australia and the UK and has also taught on an accredited M.B.A. programme.
Tony has worked with a number of leading organisations including Aberdeenshire Council, Amnesty International, ADCO, AXA, BUPA, Coca‐Cola, CSR, Diageo, Dolphin Energy, Dublin Airport Authority, DuPont, DWP, IFNGO, International Olympic Committee, London Hospital, Midlothian Council, MOJ, NHS, Scottish Police College, Shell, Talisman, and University College London.

Mediation

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)

Nottinghamshire

<h3 style="color: var(--crimson); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--crimson);">Who is the NVQ Level 2 Steel Erecting qualification for?</h3>The NVQ Level 2 qualification in Steel Erecting is aimed at individuals who specialise in steel erecting in the construction and engineering industries. &nbsp;The qualification allows learners to demonstrate their competence in order to apply for the CSCS blue skilled worker card.<h3 style="color: var(--crimson); box-sizing: border-box;" fr-original-style=" color: var(--crimson);">Entry Requirements:</h3>The qualification will assess a learner&rsquo;s competence in their current job role. Learners must be aged 16+ and be working in a role that will allow them to demonstrate their competence against the units below.<h3 style="color: var(--crimson); box-sizing: border-box;" fr-original-style=" color: var(--crimson);">NVQ Level 2 in Steel Erecting - Course content and delivery:</h3>The learner will be assessed using a range of methods tailored to the learners needs. &nbsp;These vary from on-site assessments, observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials.<h3 style="color: var(--crimson); box-sizing: border-box;" fr-original-style=" color: var(--crimson);">Course Content - Mandatory Units:</h3><ul style="color: rgb(65, 64, 66); box-sizing: border-box;" fr-original-style=" color: rgb(65, 64, 66);"><li fr-original-style="" style="box-sizing: border-box;">Contribute to effective working relationships in steel erection</li><li fr-original-style="" style="box-sizing: border-box;">Work safely and minimise risk in steel erection</li><li fr-original-style="" style="box-sizing: border-box;">Identify and deal with hazards and emergencies in steel erection</li><li fr-original-style="" style="box-sizing: border-box;">Move structural steel sections under supervision</li><li fr-original-style="" style="box-sizing: border-box;">Install structural steelwork components</li><li fr-original-style="" style="box-sizing: border-box;">Work safely at height on steel structures</li><li fr-original-style="" style="box-sizing: border-box;">Assemble bolted joints in structural steelwork</li></ul>

Who is the NVQ Level 2 Steel Erecting qualification for?
The NVQ Level 2 qualification in Steel Erecting is aimed at individuals who specialise in steel erecting in the construction and engineering industries. The qualification allows learners to demonstrate their competence in order to apply for the CSCS blue skilled worker card.
Entry Requirements:
The qualification will assess a learner’s competence in their current job role. Learners must be aged 16+ and be working in a role that will allow them to demonstrate their competence against the units below.
NVQ Level 2 in Steel Erecting - Course content and delivery:
The learner will be assessed using a range of methods tailored to the learners needs. These vary from on-site assessments, observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials.
Course Content - Mandatory Units:
Contribute to effective working relationships in steel erection
Work safely and minimise risk in steel erection
Identify and deal with hazards and emergencies in steel erection
Move structural steel sections under supervision
Install structural steelwork components
Work safely at height on steel structures
Assemble bolted joints in structural steelwork

Dynamic Training and Assessments Ltd

Construction

Level 2 NVQ Diploma in Steel Erecting

Course OverviewThe Level 2 NVQ Certificate in Plant Operations &ndash; Processing qualification has been developed for delivery in a working environment; this means you need to be employed to study this qualification. It has been designed to develop and recognise your skills, knowledge and competence so that you can work in Processing within the construction industry or progress onto further learning.&nbsp;The learner will learn key practical skills and knowledge in these mandatory units<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">- Conforming to General Health, Safety and Welfare in the Workplace</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">- Conforming to Productive Working Practices in the Workplace</li></ul>&nbsp;The learner will also learn key practical skills and knowledge in one of the following optional units:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">- Preparing and operating crushers to process materials in the workplace</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">- Preparing and operating screeners to process materials in the workplace</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">- Preparing and operating batching plant to process materials in the workplace</li></ul><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div>

Course Overview
The Level 2 NVQ Certificate in Plant Operations – Processing qualification has been developed for delivery in a working environment; this means you need to be employed to study this qualification. It has been designed to develop and recognise your skills, knowledge and competence so that you can work in Processing within the construction industry or progress onto further learning.
 
The learner will learn key practical skills and knowledge in these mandatory units
- Conforming to General Health, Safety and Welfare in the Workplace
- Conforming to Productive Working Practices in the Workplace
 
The learner will also learn key practical skills and knowledge in one of the following optional units:
- Preparing and operating crushers to process materials in the workplace
- Preparing and operating screeners to process materials in the workplace
- Preparing and operating batching plant to process materials in the workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 NVQ Certificate in Plant Operations - Processing

Course Overview<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 NVQ Certificate in Plant Operations (Construction) -Sweeping, Cleaning, Clearing qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Sweeping, Cleaning and Clearing within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units -Conforming to General Health, Safety and Welfare in the Workplace -Conforming to Productive Working Practices in the Workplace -Preparing and operating plant or machinery to sweep, clean or clear in the workplace</li><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div></ul>

Course Overview
The Level 2 NVQ Certificate in Plant Operations (Construction) -Sweeping, Cleaning, Clearing qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Sweeping, Cleaning and Clearing within the construction industry.

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

The learner will learn key practical skills and knowledge in these mandatory units
-Conforming to General Health, Safety and Welfare in the Workplace
-Conforming to Productive Working Practices in the Workplace
-Preparing and operating plant or machinery to sweep, clean or clear in the workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 NVQ Certificate in Plant Operations - Sweeping and Cleaning

Course OverviewThis Level 2 NVQ Diploma in Directional Drilling Operations -Driller qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Directional drilling within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units -Carrying out checks and/or basic maintenance on plant or machinery in the workplace -Drilling and completing holes to the drilling specification programme in the workplace -Conforming to General Health, Safety and Welfare in the Workplace -Conforming to Productive Working Practices in the Workplace -Contributing to the specified drilling programme in the workplace<h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div>

Course Overview
This Level 2 NVQ Diploma in Directional Drilling Operations -Driller qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Directional drilling within the construction industry.

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

The learner will learn key practical skills and knowledge in these mandatory units
-Carrying out checks and/or basic maintenance on plant or machinery in the workplace
-Drilling and completing holes to the drilling specification programme in the workplace
-Conforming to General Health, Safety and Welfare in the Workplace
-Conforming to Productive Working Practices in the Workplace
-Contributing to the specified drilling programme in the workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 NVQ Diploma in Drilling Operations - Directional Drilling - Drill Rig Operator

The Level 2 NVQ Diploma in Plant Operations (Construction) -Laying and Distributing Plant qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.&nbsp;This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Laying and Distributing Plant within the construction industry.&nbsp;You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.&nbsp;This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.&nbsp;The learner will learn key practical skills and knowledge in these mandatory units:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;-Conforming to General Health, Safety and Welfare in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;-Conforming to Productive Working Practices in the Workplace&nbsp;</li></ul>The learner will also learn key practical skills and knowledge in one of the following optional units:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;-Preparing and operating crawler tractor dozers to carry out dozer operations in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;-Preparing and operating soil stabilisers to lay and distribute materials in the workplace</li></ul><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div>

The Level 2 NVQ Diploma in Plant Operations (Construction) -Laying and Distributing Plant qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.
 This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Laying and Distributing Plant within the construction industry. 
You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. 
This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. 
The learner will learn key practical skills and knowledge in these mandatory units:
-Conforming to General Health, Safety and Welfare in the Workplace
-Conforming to Productive Working Practices in the Workplace
The learner will also learn key practical skills and knowledge in one of the following optional units:
-Preparing and operating crawler tractor dozers to carry out dozer operations in the workplace
-Preparing and operating soil stabilisers to lay and distribute materials in the workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 NVQ Certificate in Plant Operations - Laying and Distributing

Course Overview<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 NVQ Certificate in Plant Operations &ndash; Loading and Securing qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Loading and Securing within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units: -Preparing for, and arranging and securing plant or machinery for transportation in the workplace -Conforming to General Health, Safety and Welfare in the Workplace -Conforming to Productive Working Practices in the Workplace The learner will also learn key practical skills and knowledge in one of the following optional units: -Preparing to and directing and guiding the movement of vehicles, plant or machinery in the workplace -Slinging and hand signalling the movement of suspended loads in the workplace -Operating Plant or Machinery for Non-operational Activities in the Workplace</li></ul><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div>

Course Overview
The Level 2 NVQ Certificate in Plant Operations – Loading and Securing qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Loading and Securing within the construction industry.

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

The learner will learn key practical skills and knowledge in these mandatory units:
-Preparing for, and arranging and securing plant or machinery for transportation in the workplace
-Conforming to General Health, Safety and Welfare in the Workplace
-Conforming to Productive Working Practices in the Workplace

The learner will also learn key practical skills and knowledge in one of the following optional units:
-Preparing to and directing and guiding the movement of vehicles, plant or machinery in the workplace
-Slinging and hand signalling the movement of suspended loads in the workplace
-Operating Plant or Machinery for Non-operational Activities in the Workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 NVQ Diploma in Plant Operations - Loading and Securing

Historical Association webinar series:&nbsp;Building and securing disciplinary thinking in primary historyPresenter: Steve MastinHandling sources is something all children learn to do in Key Stage 2 history, but often that crucial distinction between &lsquo;source&rsquo; and &lsquo;evidence&rsquo; is confused. No archaeologist digs up &lsquo;evidence&rsquo;. And labelling sources as either reliable or unreliable is hugely problematic. This session will consider the importance of how and where evidential thinking is first introduced in the history curriculum, and build teachers&rsquo; confidence to ensure their children have a secure foundation about how the discipline of history works. We will use examples from the Indus Valley, Roman Britain, and Anglo-Saxon Britain. To use your<a href="https://www.history.org.uk/membership/categories/852/info/4002/exclusive-webinar-offer-with-corporate-membership" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"> corporate recording</a> offer for this webinar please complete this form:&nbsp;<a data-fr-linked="true" href="https://forms.office.com/e/v7ZEm8v6Mc" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.office.com/e/v7ZEm8v6Mc</a>

Historical Association webinar series: Teaching ‘past and present’ in EYFS
Presenter: Helen Crawford and Sue Temple
This webinar will explore ‘Understanding the World’ and its relationship to history education, understanding the child and their community, and making sense of chronology and progression in EYFS.







To use your corporate recording offer for this webinar please complete this form: https://forms.office.com/e/XTRwGaRudd

Historical Association

HA Webinar: Making sense of curriculum frameworks in EYFS

Must have a full paid membership with the Historical Association

Historical Association member

Non Member

<h3 style="color: rgb(14, 14, 14); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(14, 14, 14);">Read and discuss this lovely romance, telling the story of a woman torn between love and duty, between Ireland and America&nbsp;</h3><h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">Highlights</h4><ul style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><li fr-original-style="" style="box-sizing: border-box;">Join this book club&nbsp;and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;">6 hours of live classes to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;">Read &amp; discuss this charming story&nbsp;of home, of migration to America, of life changing decisions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Be corrected by an expert English teacher&nbsp;to remove errors and mistakes</li></ul>Practise and&nbsp;develop your English&nbsp;online in this 6 week English book club course using Brooklyn by Colm T&oacute;ib&iacute;n. &nbsp;Each week you&nbsp;read&nbsp;some chapters,&nbsp;discuss&nbsp;them in class and&nbsp;improve&nbsp;specific areas of vocabulary or grammar while also&nbsp;examining&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;improves&nbsp;your grammar, vocabulary and pronunciation.<h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">The Book Club book</h4><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">This is a lovely, quiet sort of book about a small town girl getting a chance to change her life. &nbsp;Ireland in the early 1950s is difficult, and for Eilis Lacey, as for other Irish girls, opportunities are limited. So when she gets a chance to emigrate to New York, she has to go. This is a story of love and of duty. &nbsp;It&#39;s a powerful portrait of a woman making decisions that will shape her whole life, told in a simple, elegant style. &nbsp;&nbsp;With this elating and humane novel, Colm T&oacute;ib&iacute;n has produced a masterwork ―&nbsp;Sunday Times The most compelling and moving portrait of a young woman I have read in a long time -- Zo&euml; Heller ―&nbsp;Guardian, Books of the Year Suffused with humane depth, funny, affecting, deftly plotted ... a novel of magnificent accomplishment -- Peter Kemp ―&nbsp;Sunday Times, Novel of the Year</div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"></div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">Geoff says:<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">"Colm T&oacute;ib&iacute;n is one of the great Irish modern writers. &nbsp;Brooklyn, set in Colm T&oacute;ib&iacute;n&#39;s home town,&nbsp;was the winner of the Costa Novel Award, and has been made into a much loved film starring&nbsp;Saoirse Ronan - but as usual the book is better!"</blockquote></div>

Read and discuss this novel of what it is to be human 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this contemporary novel and discuss love, emotional intelligence and humanity 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this course featuring Matt Haig's The Humans. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.
The Book Club book
From the writer of The Midnight Library and How to Stop Time comes The Humans - a funny novel about alien abduction, mathematics, and what it is to be human. It combines hilarious moments with thought-provoking insights into how we interact.

Maths professor Andrew Martin, is dead. His body is now taken over by an alien, who discovers that the professor wasn't very nice. The alien finds himself learning more about the professor, his family, and “the humans”. When he starts to feel for his own wife and son - who have no clue he’s not the real Andrew- the alien has a decision to make - complete his mission or abandon it and start a new life with the humans.
Geoff says:
"I laughed out loud reading this - but it also addresses serious themes. It shines a light on what it means to be human, and gaining emotional intelligence." 


Book Club School

English Language Teaching

English Speaking

English Literature

English

ESOL (English for Speakers of Other Languages)

The Humans - Wednesdays from 15th January

General Admission

Read and discuss the Queen of Crime - Agatha Christie! 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Study this classic detective story and work out the clues by understanding the text
Be corrected by an expert English teacher to remove errors and mistakes
Learn English online using this great story from Agatha Christie - the most widely published author of all time and in any language. This is an 7 week online Zoom course with an expert English teacher from the UK.
The Book Club book
In Death on the Nile Poirot finds himself in the middle of a confusing murder while on holiday in Egypt. What reason would anyone have to murder the beautiful victim? And will they kill again? With an intricate plot, this is one of Agatha Christie's finest murder mysteries.
Geoff says:
"Agatha Christie is known as the Queen of Crime. She is the best-selling novelist of all time, writing 66 detective novels and 14 short story collections. This one stars her much loved detective, Hercule Poirot."


Agatha Christie - Death on the Nile - Wednesdays from 15th January

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ATTENDEES&nbsp;WILL BE ABLE TO:</h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul>Online Class&mdash;Diversity &ndash; Building a Thriving Business Environment&nbsp;is a 4-hour interactive virtual class.&nbsp;&nbsp;<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

Are you ready to step into your power and transform your life with ancient wisdom? Join Giada, from School of Shamanism, for this exclusive free online masterclass inspired by the transformative Become a Spiritual Warrior Mentor course.
This masterclass offers a glimpse into the profound teachings of Japanese shamanism and philosophy, including the principles of Wabi Sabi, Ikigai, Kaizen, and Kintsugi. Together, we will explore the path to becoming a Spiritual Warrior—someone who embodies resilience, balance, and inner strength while embracing life’s imperfections as sources of beauty and growth.
What to Expect
🌸 Experience a Sacred Ritual: Immerse yourself in a guided ritual that fosters self-reflection, grounding, and empowerment.
🌟 Discover Ancient Principles: Learn how timeless Japanese practices can bring balance and transformation to your modern life.
🌀 Tap Into Your Inner Warrior: Begin the journey of unlocking your purpose and embracing a life of authenticity and strength.
💬 Interactive Q&A: Engage with Giada to gain deeper insights into the practices of a Spiritual Warrior.
This free masterclass is a unique opportunity to connect with a like-minded community, explore practical tools for personal growth, and gain a deeper understanding of the course’s teachings. No prior experience is required—just an open heart and a willingness to embark on this spiritual journey.

Art and Spirituality CIC

15th January Free Online Masterclass: Become a Spiritual Warrior

Build a rewarding career in content designBuild a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.Why take this course:<ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;university credit-rated certification&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul>University credit-rated, industry-approvedOur content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Study methodOnline, self-pacedDuration10 weeksAccess to content12 monthsQualificationProfessional Certificate in Content Design Awarded by Scottish Qualifications Authority trading as SQAAdditional infoExam(s) / assessment(s) is included in priceTutor is available to students<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2>In this Professional Certificate in Content Design course you will learn:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An introduction to content design. Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;">Principles of good content design Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;">Voice, tone and style Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your users Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;">Writing for interfaces Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;">The product mindset Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;">Testing content Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;">AI for content design Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;">Working in content design Learn how to be the content champion within your organisation.</li></ul>Support at every stepFrom day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.Student Success teamOur friendly and responsive team will help you stay on track and keep you accountable.Course mentorYour course mentor is an expert content designer who brings years of practical insight.Student communityCollaborate, share tips and build connections on our lively student Slack channels.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2>BackgroundYou don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.CommitmentYou do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.English languageTo take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section>

Build a rewarding career in content design
Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.
Why take this course:
Be in demand. Certified qualifications will help you stand out in a fast-growing industry
Build a career with impact. Design content experiences that will influence users worldwide
Broaden your opportunities. Optimise your skills to get hired at leading companies
Get qualified. Earn a university credit-rated certification approved by industry leaders
Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way
University credit-rated, industry-approved
Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.



Study method
Online, self-paced
Duration
10 weeks
Access to content
12 months
Qualification
Professional Certificate in Content Design
Awarded by Scottish Qualifications Authority trading as SQA
Additional info
Exam(s) / assessment(s) is included in price
Tutor is available to students



Description
In this Professional Certificate in Content Design course you will learn:
An introduction to content design.
Understand what content design is and the role of a content designer.
Principles of good content design
Learn the core principles of content design and why it matters.
Voice, tone and style
Learn how voice, tone, and style can create a cohesive product experience.
Understanding your users
Uncover your audience's goals and content needs.
Writing for interfaces
Learn to write microcopy for buttons, notifications and other UI elements.
The product mindset
Develop a product mindset by learning about product design systems and tools.
Testing content
Learn how to test, evaluate and improve your content.
AI for content design
Learn how to use AI tools to become a more effective content designer.
Working in content design
Learn how to be the content champion within your organisation.
Support at every step
From day one, you’ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.
Student Success team
Our friendly and responsive team will help you stay on track and keep you accountable.
Course mentor
Your course mentor is an expert content designer who brings years of practical insight.
Student community
Collaborate, share tips and build connections on our lively student Slack channels.
Who is this course for?
Writers and journalists who want to enhance their skills for the digital world
UX and UI designers who want to become more rounded professionals
Content designers looking for a formal qualification that validates their expertise
Digital marketers who need content design skills to succeed in their roles
Anybody with a writing, content or design background looking for a creative tech job
Requirements
Background
You don’t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.
Commitment
You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.
English language
To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).

UX Design Institute 

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

The industry standard course in UX researchMaster the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Who is it for?UX professionals Aspiring UX researchersDuration16 weeksCommitment3 hours per weekFormatOnline, self-paced with live support and mentoring <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Why take this user research course:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul>*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive, in-depth curriculumThis user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section></section></section>Module 1Introduction to user researchUnderstand the role of a UX researcher. Explore the types, methods and ethics of research. Module 2Planning the researchLearn how to build a research plan, collaborate with stakeholders, recruit participants and manage data. Module 3Fundamental user research skillsMaster the core skills of interviewing and usability testing. Learn how to moderate and take notes. Module 4Expanding your toolkitExplore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies. Module 5Analysing qualitative researchLearn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps. Module 6Quantitative researchLearn to design, conduct and analyse online surveys, A/B tests and more. Module 7Communicating the researchLearn how to report and present your findings with confidence. Module 8AI for user researchExplore how AI tools can assist researchers. ProjectPortfolio projectBuild a professional portfolio to showcase your research expertise.

The industry standard course in UX research
Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.



Who is it for?
UX professionals Aspiring UX researchers
Duration
16 weeks
Commitment
3 hours per week
Format
Online, self-paced with live support and mentoring





Why take this user research course:
Gain the most in-demand skills* and boost your career in a thriving industry.
Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.
Become an insights expert. Translate findings into actionable insights and communicate them with conviction.
Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.
Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.
*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).



A comprehensive, in-depth curriculum
This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.
Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.
Module 1
Introduction to user research
Understand the role of a UX researcher. Explore the types, methods and ethics of research.


Module 2
Planning the research
Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.


Module 3
Fundamental user research skills
Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.


Module 4
Expanding your toolkit
Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.


Module 5
Analysing qualitative research
Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.


Module 6
Quantitative research
Learn to design, conduct and analyse online surveys, A/B tests and more.


Module 7
Communicating the research
Learn how to report and present your findings with confidence.


Module 8
AI for user research
Explore how AI tools can assist researchers.


Project
Portfolio project
Build a professional portfolio to showcase your research expertise.

User Research

Professional Certificate in User Research

Early Bird Price

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We offer both Adult and Youth MHFA England accredited courses. Mental Health First Aid (MHFA®) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. 
The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.
Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider®.
View all testimonials

Brightcore Consultancy

Mental Health

Accredited Mental Health First Aid

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

MHFA® Adult Mental Health First Aid Two-Day Course

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.All too often DSLs and Deputy DSLs come to us fed up with the dull &#39;death by powerpoint&#39; statutory training they have attended through their LA, or the &#39;watch, click and multiple-choice&#39; DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those! <a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials</a>

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.
All too often DSLs and Deputy DSLs come to us fed up with the dull 'death by powerpoint' statutory training they have attended through their LA, or the 'watch, click and multiple-choice' DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!

View all testimonials

Designated safeguarding lead (DSL)

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.

Designated Safeguarding Lead Refresher Training

PLEASE NOTE - This course is Day 1 of a 2 day process - All new DSLs/DDSLs should also attend the first day of Training (New to DSL DAY 1) to complete their training. The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL. It is an extensive, authoritative and highly rated, full-day training course that ensures DSLs &amp; DDSLs have the most comprehensive, effective and up-to-date understanding of and knowledge of how to lead the safeguarding provision in their setting.All too often DSLs and Deputy DSLs come to us fed up with the dull &#39;death by powerpoint&#39; statutory training they have attended through their LA, or the &#39;watch, click and multiple-choice&#39; DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

PLEASE NOTE - This course is Day 1 of a 2 day process - All new DSLs/DDSLs should also attend the first day of Training (New to DSL DAY 1) to complete their training. 
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL. It is an extensive, authoritative and highly rated, full-day training course that ensures DSLs & DDSLs have the most comprehensive, effective and up-to-date understanding of and knowledge of how to lead the safeguarding provision in their setting.
All too often DSLs and Deputy DSLs come to us fed up with the dull 'death by powerpoint' statutory training they have attended through their LA, or the 'watch, click and multiple-choice' DSL refresher course that they have attended through an online course provider in order to meet their statutory training requirements... this course is nothing like those!
View all testimonials

The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.

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