1842 Courses in Glasgow

If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

SAFe® DevOps: In-House Training This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. What you will Learn After attending the class, attendees should be able to: Explain how DevOps enables strategic business objectives Apply a CALMR approach to DevOps to avoid automating broken processes Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand Incorporate continuous testing and continuous security into the delivery pipeline Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process Select DevOps skills and tools strategically for the fastest, most compelling results Prioritize DevOps solutions and investments for the greatest economic benefit Design and implement a multi-phased DevOps transformation plan tailored to their organization Work with all roles and levels in the organization to continually optimize the value stream Introducing DevOps Mapping your Continuous Delivery Pipeline Gaining alignment with Continuous Exploration Building quality with Continuous Integration Reducing time-to-market with Continuous Deployment Delivering Business Value with Release on Demand Taking action

DASA DevOps Fundamentals: In-House Training The DASA DevOps Fundamentals™ certification provides the core education necessary to build your DevOps vocabulary and understand its principles and practices. It's the ideal starting point for DevOps journeys, whether you're already familiar with working with Agile and/or DevOps teams or not. Faster software deployment, increased deployment frequency, and higher change success rate are only some of the visible outcomes of practicing DevOps. Organizations such as Netflix, Spotify, and Facebook are transforming IT by successfully implementing DevOps principles. But you don't have to be big to be a DevOps leader. Companies large and small, young and old, have smoothly made the transition and have the proof of success in their pockets. This course will inspire you to serve as a change champion by sharing and using what you learned, and continue to learn, about DevOps to lead and mentor others. A solid understanding of DevOps Fundamentals has helped numerous professionals and organizations how to approach a DevOps journey, not only from a tool and automation perspective but also looking in-depth at the softer side of things. This course provides learners with an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competencies defined by DASA to ensure you acquire a solid knowledge of DevOps concepts and terminology. Multiple cases or scenarios, group discussions, and examples are included in the course to enhance your learning experience. What you will Learn DASA DevOps Fundamentals-certified professionals are able to: Explain the drivers responsible for the emergence of DevOps. Define and discuss the key concepts and principles of DevOps. List and explain the business benefits of DevOps and continuous delivery. Know how teams can translate DevOps principles into tangible practices. Learn about modern operations in a DevOps context. Explain the concepts of test automation, infrastructure automation, and build and deployment automation. Describe how DevOps relates to Lean and Agile methodologies. Get insight into the various organizational DevOps models and architectures. Identify how Cloud and Delivery pipeline automation optimizes and accelerates the ways of working. Discuss the critical success factors for DevOps transformation. Introducing DASA DevOps Fundamentals DASA DevOps Fundamentals An Introduction Case Study - Easy Journey Airways Building the DevOps Context DevOps Evolution Business Benefits of DevOps DASA DevOps Principles Goals and Measurements Knowing DevOps for Individuals T-Shape Profiles DevOps Capabilities by DASA DASA DevOps Certifications Getting Acquainted with DevOps Culture and Behavior Embracing a DevOps Culture Core Elements of a DevOps Culture Implementation of a DevOps Culture Understanding the Value of DevOps for Teams and Organizations Organizational Models Team Autonomy DevOps at Scale Getting Familiar with DevOps Management Practices ITSM Lean Agile Getting Familiar with DevOps Technical Practices Architecture Modern Infrastructure and Cloud Operations Enabling DevOps Team Performance Through Continuous Delivery and Automation Software Delivery Automation Concepts Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics Measuring the Performance - The Next Steps Analyze the Current Situation Improve Incrementally

This course gives managers a better understanding of safety and the assessment of risk.

About this Virtual Instructor Led Training (VILT) This 3 half-day Virtual Instructor Led Training (VILT) course highlights the impact of the introduction of renewable energy, digital technologies and new operational flexibility solutions in the electricity trading market. These advancements facilitate unique opportunities and challenges for cross border trading of electricity. Most countries in Asia, have designed their own portfolio of climate actions with an accelerated penetration of renewable energy (or by importing renewable energy into their local grids). These changes are taking place at unprecedented speed and add further complexity to the operation of electricity trading markets, while presenting new opportunities. The Asian market, can tap into its vast potential of solar, wind and geothermal energy sources. A global, unified vision is emerging to support each of countries' energy needs and decarbonization goals. This VILT course will highlight priorities of each country to achieve its energy goals. The main operational flexibilities of each type of renewable resource are discussed in detail. The course also discusses the main components of Power Purchase Agreements and advancements in digitalization and how digital technologies can influence the energy market and cross border electricity trading. Key Takeaways: New Energy Market Design Cross Border Trading PPAs Mechanisms and Examples of PPAs The Increased Penetration of Renewable Resources in the Power Systems and How It Stimulates Cross Border Trading How Digital Innovation Drives Energy Markets and Cross Border Trading Training Objectives Upon completion of this VILT course, participants will be able to: Be familiar with the global vision of One Sun, One World, One Grid Understand the major trends reshaping the energy markets Learn how innovative digital technologies change the energy markets Understand why sustainable energy markets require a tighter coordination between transmission and distribution system operators Engage with each other to design the energy market of the future Target Audience This VILT course will benefit policy makers and regulators from energy agencies, transmission companies and utilities as well as power system engineers and power system operators from control centre and ISO. Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 3 half-day sessions, 4 hours per session (12 hours in total). Trainer Your expert course leader is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 Assessment of OETC Control Centre, Oman, December 2019 Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) The Modern Power System: Impact of the Power Electronics on the Power System The Digital Utility, AI and Blockchain Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. Enterprise Risk methodology, EDP, Portugal Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 Connected+, IOT, Toronto, Canada September 2016 and 2015 Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Choose what you want to learn in this fast-track hairdressing course. Aimed at those who’ve left college with a hairdressing qualification but don’t feel confident enough on the salon floor or those needing to brush up on a specific skill. Our training concentrates on cutting, colouring, styling and barbering.

About this VILT Tripod can be used in any area of business where the organisation has a management system in place to prevent unwanted events e.g., health, safety, environment, quality, security, productivity, project management, and many more Tripod Beta is one of several tools based on Tripod's fundamental principles. Tripod Beta is based on proven theories, man years of academic research, and testing in the workplace. The Swiss Cheese Model originated from this work. Features of the methodology are: 1) the Tripod Beta diagram; it provides an easy-to-read summary of the entire investigation on a single page, 2) it accommodates deficiencies in leadership and worker participation, 3) it accommodates deficiencies in human behaviour, and 4) it highlights missing controls (not just controls that failed). Quality throughout all aspects of Tripod is assured by the Stichting Tripod Foundation (STF) and the Energy Institute. The participants will gain a theoretical understanding of the Tripod Beta methodology and terminology. They will be able to read Tripod diagrams and reports, and be able to assist incident investigation/analysis as a team member. This is the first step to becoming an accredited silver or gold practitioner. Tripod Beta Practitioner Accreditation is meant to build these skills, through a blend of support, coaching and assessments. Feedback is provided on Tripod incident investigation reports, giving the Practitioner the opportunity to hone their skills and become confident in their ability to use Tripod effectively. Training Objectives Upon completion of this course, participants will be able to: Pass the Tripod Beta Practitioner (Bronze Level) exam Act as a team member or Tripod facilitator on an incident investigation Plan and schedule activities for an incident investigation Focus line of enquiry during an investigation Engage with the most relevant people at each stage of the investigation Describe the incident causation paths in terms that align with their management system Consider issues relating to leadership, worker participation and human behaviour Assess the quality of an incident report Apply the process to any type of unwanted event that should have been prevented by a management system e.g., health, safety, environment, financial, security, productivity, quality, project management etc. Combine the findings from many incidents with data from other initiatives e.g., audits and inspections, to spot trends to prioritise actions and product a single improvement plan Target Audience The course is recommended for anyone who is expected to play a role in designing, reviewing, auditing, and following your organizations OH&S management system. Successful participants will be awarded the Stitching Tripod Foundation Tripod Beta Bronze certificate. The following oil & gas company personnel will benefit from the knowledge shared in this course: CEO Team Leaders Legal, insurance and finance departments Managers (Line and Function) Maintenance Engineers Quality Assurance Engineers Process Engineers Incident Investigators (Team member & Tripod facilitator) Project Managers System Custodians Technical Authorities Key Contractor's Management Contract Managers/Holders Safety Representatives Risk Management Engineers HSE Advisors Supervisors Auditors Regulators Course Level Basic or Foundation Trainer Your expert course leader has over 30 years of experience in construction, operations and maintenance with the upstream exploration and production sector. He joined Shell International E&P in 1971 and for 28 years worked in several locations around the world. Following the Piper Alpha incident he led Shell's two year, £10M major overhaul of their permit to work system. He first made use of the Tripod Beta principles during this period and since then he has delivered over 100 Tripod Beta courses in more than 25 locations around the world. He is a Chartered Engineer, a member of the Institution of Engineering and Technology and holds a postgraduate diploma from the University of Birmingham (UK). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Performance management, Managing Performance, Employee engagement,

Project Contract Management Skills: In-House Training Contracts are a critical part of most large or strategic projects/programs. As such, it is imperative that Project and Program Managers be well versed on basic implications of a contract as well as best practices in contract management. While not as critical a need, anyone involved in projects that involve external relationships should have a healthy appreciation for the power of good contract management. The overall goal of the course is to provide knowledge to manage complex contracts in a global environment. What You Will Learn After this program, you will be able to: Explain overall project procurement process from a buyer and seller perspective Recognize the importance of key contractual terms and how they affect projects Evaluate and contribute to the pre-contract documents and processes Identify and mitigate common pitfalls throughout the procurement process Utilize techniques to administer contracts Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The Importance of Contract Management Terms and Definitions Contract Management Process Legal Systems Codes of Conduct Planning Business Analysis Procurement Management Plan Procurement Statement of Work (SOW) Common Pitfalls Solicit Contract Market Analysis Bid documents Sellers' Proposals Pitfalls Execute Contract Evaluate and Award Contract Negotiate Contract Execute Contract Common Pitfalls Deliver the Contract Preparing to Deliver Project Plan Risk Management Common Pitfalls Administer Contract Enabling Contract Management Contract Performance Monitoring and Control Change Management Financial Management / Payment Dispute Management & Resolution Contract Completion and Closure

There a different first aid procedures depending on where you are and who is involved in a situation, so it is important that you are trained for different scenarios that may occur. This allows you to adapt your approach for any given situation.