There is a lot to learn in Power BI, this course takes a comprehensive look at the fundamentals of analysing data and includes a balanced look at the four main components that make up Power BI Desktop: Report view, Data view, Model view, and the Power Query Editor. It also demonstrates how to utilise the online Power BI service. It looks at authoring tools that enable you to connect to and transform data from a variety of sources, allowing you to produce detailed reports through a range of visualisations, in an interactive and dynamic way. It also includes a detailed look at formulas by writing both M functions in Power Query, and DAX functions in Desktop view. This knowledge will allow you to take your reports to the next level. The aim of this course is to provide a complete introduction to understanding the Power BI analysis process, by working hands-on with examples that will equip you with the necessary skills to start applying your learning straight away. 1 Getting Started The Power BI ecosystem Opening Power BI Desktop Power BI's four views Introduction to Dashboards 2 Importing Files Importing data sources Importing an Excel file Importing a CSV file Importing a database Connect to an SQL Server Database Import vs. Direct Query Importing from the web Importing a folder of files Managing file connections 3 Shape Data in the Query Editor The process of shaping data Managing data types Keeping and removing rows Add a custom column Appending tables together Hiding queries in reports Fixing error issues Basic maths operations 4 The Data Model Table relationships Relationship properties 5 Merge Queries Table join kinds Merging tables 6 Inserting Dashboard Visuals Things to keep in mind Inserting maps Formatting Maps Inserting charts Formatting Charts Inserting a tree map Inserting a table, matrix, and card Controlling number formats About report themes Highlighting key points Filter reports with slicers Sync slicers across dashboards Custom web visuals 7 Publish and share Reports Publishing to Power BI service Editing online reports Pinning visuals to a dashboard What is Q&A? Sharing dashboards Exporting reports to PowerPoint Exporting reports as PDF files 8 The Power Query Editor Fill data up and down Split column by delimiter Add a conditional column More custom columns Merging columns 9 The M Functions Inserting text functions Insert an IF function Create a query group 10 Pivoting Tables Pivot a table Pivot and append tables Pivot but don't aggregate Unpivot tables Append mismatched headers 11 Data Modelling Expanded Understanding relationships Mark a date table 12 DAX New Columns New columns and measures New column calculations Insert a SWITCH function 13 Introduction to DAX Measures Common measure functions Insert a SUM function Insert a COUNTROWS function Insert a DISTINCTCOUNT function Insert a DIVIDE function DAX rules 14 The CALCULATE Measure The syntax of CALCULATE Insert a CALCULATE function Control field summarisation Things of note 15 The SUMX measure X iterator functions Anatomy of SUMX Insert a SUMX function When to use X functions 16 Time Intelligence Measures Importance of a calendar table Insert a TOTALYTD function Change financial year end date Comparing historical data Insert a DATEADD function 17 Hierarchies and Groups Mine data using hierarchies Compare data in groups
An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan
The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement
This 3 Days programme will equip you to use, price, manage and evaluate interest rate and cross-currency derivatives. The course starts with the building blocks of money markets and futures, through yield curve building to interest-rate and cross-currency swaps, and applications. The approach is hands-on and learning is enhanced through many practical exercises covering hedging, valuation, and risk management. This course also includes sections on XVA, documentation and settlement. The programme includes extensive practical exercises using Excel spreadsheets for valuation and risk-management, which participants can take away for immediate implementation.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended. Overview Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks. This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects. Prerequisites Basic Windows and Active Directory knowledge. Conceptual knowledge of Configuration Manager objects and how they interact. Basic experience performing configuration tasks in ECM using the graphical console. Experience working from a command prompt. Basic knowledge of the fundamentals of Windows PowerShell. 1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS Architecture of an System Center 2012 Configuration Manager Installation Managing Assets Content Delivery and Management Security, Monitoring, and Remote Management 2 - MANAGING RESOURCES Implementing Discovery Organizing Resources with Collections Working with Boundaries 3 - WORKING WITH CLIENTS Installing the Configuration Manager Client Managing Client Settings Managing Client Operations Monitoring Client Status 4 - DISTRIBUTING SOFTWARE Configure the Software Distribution Components Working with Distribution Points Creating Content for Distribution Deploying Software Applications 5 - UPDATING SYSTEMS WITH WSUS AND SCCM Integrating Configuration Manager and WSUS Managing Updates through Software Update Groups Creating and Deploying Update Packages Working with Automatic Deployment Rules 6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS Creating Compliance Settings Objects Deploying and Monitor the Baseline 7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS Preparing the OSD Environment Working with Task Sequences 8 - WORKING AT THE SITE LEVEL Modify the Site Adding Site System Roles Adding a Secondary Site 9 - SECURITY AND MONITORING Configuring Role Based Administration Implementing Endpoint Protection Configuring Monitoring Options 10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS Review of Scripting Constructs Introduction to the Configuration Manager WMI Classes
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Explore the foundational principles of political science in our comprehensive course, 'Fundamentals of Political Science: Core Concepts.' From understanding political theories to analyzing international relations and current global issues, this course equips you with the essential knowledge to navigate the complex world of politics. Uncover the intricacies of political systems, delve into the intersection of politics and economics, and gain insights into public policy formulation. Stay informed about the latest developments with a focus on critical thinking. Join us to build a robust foundation for engaging with political phenomena and shaping your perspective on contemporary affairs.
Learn how to perform and read an ECG ... Nationally Recognised Qualification OCN Accredited - Level 3 (advanced level) CPD Accredited - The CPD Certification Service Introduces you to the fundamentals of setting up and operating an ECG machine Includes patient preparation Produce a valid (error free) ECG Learn and understand ECG traces Recognise recordings that require urgent attention Basic understanding of English language required OPEN TO ALL APPLICANTS VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT Final interpretation of all ECG recordings is the responsibility of a medical professional.
CRR UK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.
Duration 1 Days 6 CPD hours This course is intended for The audience for this course is individuals who want to learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services, and build their foundational knowledge of cloud data services within Microsoft Azure. Overview Describe core data concepts Identify considerations for relational data on Azure Describe considerations for working with non-relational data on Azure Describe an analytics workload on Azure In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization. 1 - Explore core data concepts Identify data formats Explore file storage Explore databases Explore transactional data processing Explore analytical data processing 2 - Explore data roles and services Explore job roles in the world of data Identify data services 3 - Explore fundamental relational data concepts Understand relational data Understand normalization Explore SQL Describe database objects 4 - Explore relational database services in Azure Describe Azure SQL services and capabilities Describe Azure services for open-source databases 5 - Explore Azure Storage for non-relational data Explore Azure blob storage Explore Azure DataLake Storage Gen2 Explore Azure Files Explore Azure Tables 6 - Explore fundamentals of Azure Cosmos DB Describe Azure Cosmos DB Identify Azure Cosmos DB APIs 7 - Explore fundamentals of large-scale data warehousing Describe data warehousing architecture Explore data ingestion pipelines Explore analytical data stores 8 - Explore fundamentals of real-time analytics Understand batch and stream processing Explore common elements of stream processing architecture Explore Azure Stream Analytics Explore Apache Spark on Microsoft Azure 9 - Explore fundamentals of data visualization Describe Power BI tools and workflow Describe core concepts of data modeling Describe considerations for data visualization
Duration 5 Days 30 CPD hours This course is intended for Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects. Overview Upon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes. In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project. 1 - Exploring Project Management Fundamentals Examine the Basics of Project Management Describe the Project Life Cycle Examine Organizational Influences on Project Management 2 - Performing the Pre-Project Setup Create a Project Concept Definition Statement Examine Project Selection Determine Strategic and Operational Relevance Perform Project Feasibility Determine Technical Requirements 3 - Initiating a Project Prepare a Project Statement of Work Create a Project Charter Identify Project Stakeholders 4 - Planning Project Strategy Identify Elements of the Project Management Plan and Subsidiary Plans Determine Stakeholder Needs Create a Scope Statement Develop a Work Breakdown Structure 5 - Developing the Project Schedule Create an Activity List Create a Project Schedule Network Diagram Identify Resources Estimate Time Develop a Project Schedule Identify the Critical Path Optimize the Project Schedule Create a Schedule Baseline 6 - Planning Human Resources, Communication, and Quality Create a Human Resource Plan Create a Communications Management Plan Create a Quality Management Plan 7 - Planning Project Risk Management Examine a Risk Management Plan Identify Project Risks and Triggers Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Develop a Risk Response Plan 8 - Planning Project Costs Estimate Project Costs Estimate the Cost Baseline Reconcile Funding and Costs 9 - Planning Project Procurements Plan Project Procurements Prepare a Procurement Statement of Work Prepare a Procurement Document 10 - Planning for Change Management and Transitions Develop an Integrated Change Control System Develop a Transition Plan 11 - Managing Project Execution Direct Project Execution Execute a Quality Assurance Plan Assemble a Project Team Develop a Project Team Manage a Project Team Distribute Project Information Manage Stakeholder Relationships and Expectations 12 - Managing Project Procurement Obtain Responses from Sellers Determine Project Sellers 13 - Control Project Performance Monitor and Control Project Work Manage Project Changes Report on Project Performance 14 - Monitor and Control the Triple Constraints Control Project Scope Control Project Schedule Control Project Costs Manage Project Quality 15 - Monitoring Project Risks and Procurements Control Project Risks Managing Vendors and Procurements 16 - Performing the Project Closure Processes Deliver the Final Product Close Project Procurements Conduct a Closeout Meeting Close a Project Additional course details: Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for The CHFI course will benefit: Police and other laws enforcement personnel Defense and Military personnel e-Business Security professionals Systems administrators Legal professionals Banking, Insurance and other professionals Government agencies Overview At the end of this course, you will possess the skills needed to: Understand the fundamentals of computer forensics Understand the computer forensic investigation process Describe in detail different types of hard disks and file systems Understand data acquisition and duplication Counteract anti-forensic techniques Leverage forensic skills in Windows, Linux, and Mac Investigate web attacks Understand dark web forensics Deploy forensic techniques for databases, cloud, and networks Investigate email crimes including malware Perform forensics in mobile and IoT environments Every crime leaves a digital footprint, and you need the skills to track those footprints. In this course, students will learn to unravel these pieces of evidence, decode them and report them. From decoding a hack to taking legal action against the perpetrators, they will become an active respondent in times of cyber-breaches. Computer Forensics in Today?s World 1.1. Understand the Fundamentals of Computer Forensics 1.2. Understand Cybercrimes and their Investigation Procedures 1.3. Understand Digital Evidence 1.4. Understand Forensic Readiness, Incident Response and the Role of SOC (Security Operations Center) in Computer Forensics 1.5. Identify the Roles and Responsibilities of a Forensic Investigator 1.6. Understand the Challenges Faced in Investigating Cybercrimes 1.7. Understand Legal Compliance in Computer Forensics Computer Forensics Investigation Process 2.1. Understand the Forensic Investigation Process and its Importance 2.2. Understand the Pre-investigation Phase 2.3. Understand First Response 2.4. Understand the Investigation Phase 2.5. Understand the Post-investigation Phase Understanding Hard Disks and File Systems 3.1. Describe Different Types of Disk Drives and their Characteristics 3.2. Explain the Logical Structure of a Disk 3.3. Understand Booting Process of Windows, Linux and Mac Operating Systems 3.4. Understand Various File Systems of Windows, Linux and Mac Operating Systems 3.5. Examine File System Using Autopsy and The Sleuth Kit Tools 3.6 Understand Storage Systems 3.7. Understand Encoding Standards and Hex Editors 3.8. Analyze Popular File Formats Using Hex Editor Data Acquisition and Duplication 4.1. Understand Data Acquisition Fundamentals 4.2. Understand Data Acquisition Methodology 4.3. Prepare an Image File for Examination Defeating Anti-forensics Techniques 5.1. Understand Anti-forensics Techniques 5.2. Discuss Data Deletion and Recycle Bin Forensics 5.3. Illustrate File Carving Techniques and Ways to Recover Evidence from Deleted Partitions 5.4. Explore Password Cracking/Bypassing Techniques 5.5. Detect Steganography, Hidden Data in File System Structures, Trail Obfuscation, and File Extension Mismatch 5.6. Understand Techniques of Artifact Wiping, Overwritten Data/Metadata Detection, and Encryption 5.7. Detect Program Packers and Footprint Minimizing Techniques 5.8. Understand Anti-forensics Countermeasures Windows Forensics 6.1. Collect Volatile and Non-volatile Information 6.2. Perform Windows Memory and Registry Analysis 6.3. Examine the Cache, Cookie and History Recorded in Web Browsers 6.4. Examine Windows Files and Metadata 6.5. Understand ShellBags, LNK Files, and Jump Lists 6.6. Understand Text-based Logs and Windows Event Logs Linux and Mac Forensics 7.1. Understand Volatile and Non-volatile Data in Linux 7.2. Analyze Filesystem Images Using The Sleuth Kit 7.3. Demonstrate Memory Forensics Using Volatility & PhotoRec 7.4. Understand Mac Forensics Network Forensics 8.1. Understand Network Forensics 8.2. Explain Logging Fundamentals and Network Forensic Readiness 8.3. Summarize Event Correlation Concepts 8.4. Identify Indicators of Compromise (IoCs) from Network Logs 8.5. Investigate Network Traffic 8.6. Perform Incident Detection and Examination with SIEM Tools 8.7. Monitor and Detect Wireless Network Attacks Investigating Web Attacks 9.1. Understand Web Application Forensics 9.2. Understand Internet Information Services (IIS) Logs 9.3. Understand Apache Web Server Logs 9.4. Understand the Functionality of Intrusion Detection System (IDS) 9.5. Understand the Functionality of Web Application Firewall (WAF) 9.6. Investigate Web Attacks on Windows-based Servers 9.7. Detect and Investigate Various Attacks on Web Applications Dark Web Forensics 10.1. Understand the Dark Web 10.2. Determine How to Identify the Traces of Tor Browser during Investigation 10.3. Perform Tor Browser Forensics Database Forensics 11.1. Understand Database Forensics and its Importance 11.2. Determine Data Storage and Database Evidence Repositories in MSSQL Server 11.3. Collect Evidence Files on MSSQL Server 11.4. Perform MSSQL Forensics 11.5. Understand Internal Architecture of MySQL and Structure of Data Directory 11.6. Understand Information Schema and List MySQL Utilities for Performing Forensic Analysis 11.7. Perform MySQL Forensics on WordPress Web Application Database Cloud Forensics 12.1. Understand the Basic Cloud Computing Concepts 12.2. Understand Cloud Forensics 12.3. Understand the Fundamentals of Amazon Web Services (AWS) 12.4. Determine How to Investigate Security Incidents in AWS 12.5. Understand the Fundamentals of Microsoft Azure 12.6. Determine How to Investigate Security Incidents in Azure 12.7. Understand Forensic Methodologies for Containers and Microservices Investigating Email Crimes 13.1. Understand Email Basics 13.2. Understand Email Crime Investigation and its Steps 13.3. U.S. Laws Against Email Crime Malware Forensics 14.1. Define Malware and Identify the Common Techniques Attackers Use to Spread Malware 14.2. Understand Malware Forensics Fundamentals and Recognize Types of Malware Analysis 14.3. Understand and Perform Static Analysis of Malware 14.4. Analyze Suspicious Word and PDF Documents 14.5. Understand Dynamic Malware Analysis Fundamentals and Approaches 14.6. Analyze Malware Behavior on System Properties in Real-time 14.7. Analyze Malware Behavior on Network in Real-time 14.8. Describe Fileless Malware Attacks and How they Happen 14.9. Perform Fileless Malware Analysis - Emotet Mobile Forensics 15.1. Understand the Importance of Mobile Device Forensics 15.2. Illustrate Architectural Layers and Boot Processes of Android and iOS Devices 15.3. Explain the Steps Involved in Mobile Forensics Process 15.4. Investigate Cellular Network Data 15.5. Understand SIM File System and its Data Acquisition Method 15.6. Illustrate Phone Locks and Discuss Rooting of Android and Jailbreaking of iOS Devices 15.7. Perform Logical Acquisition on Android and iOS Devices 15.8. Perform Physical Acquisition on Android and iOS Devices 15.9. Discuss Mobile Forensics Challenges and Prepare Investigation Report IoT Forensics 16.1. Understand IoT and IoT Security Problems 16.2. Recognize Different Types of IoT Threats 16.3. Understand IoT Forensics 16.4. Perform Forensics on IoT Devices