- Professional Development
- Medicine & Nursing
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- Health & Wellbeing
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Telephone Signposting and Triage for Receptionists and HCAs
By M&K Update Ltd
This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.
The one day glass fusing course is designed to give total beginners an introduction to a new skill, and allow more time to create a larger piece of work. At the end of the day, you will have created a glass bowl, wall hanging or large wave (approx 30cm x 30cm). You should also have had some fun! I keep the glass fusing classes small, to make sure it's easy to give everyone as much input as is required. There is a 2m gap between all work-stations, to help maintain social distancing. We also provide visors (or you can wear your own mask), and there is lots & lots of hand sanitiser. All equipment & materials are disinfected before the start of each day. You don't need to bring any materials, as everything required to create your piece of work is provided. The only thing you need to wear are closed shoes (e.g. no sandals), and to bring some lunch. We can also arrange lunch at a small cost, if required. You'll start the day by creating a design - you can bring your own, or we can provide one. You'll learn how to cut the glass & then build up your design which is then fired overnight. You will be able to collect your design the next day, or we can arrange to post it to you (you just need to cover the cost of the postage). Timings: 10am - 4pm Buying as a gift? Just select the most appropriate date and, if that turns out not to be suitable, the recipient can simply reschedule over the phone or by email (we just need 2 weeks' notice).
