1205 Courses in Edinburgh

Sensory impairment is an issue that can effect anyone, this course aims to give the learner the knowledge and skills to help their client maintain their independance as much as possible.

Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention. With the number of sufferers increasing each year, it is extremely important to know what to do when faced with this acute emergency condition.  The QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. Successful candidates will be able to recognise the signs and symptoms of anaphylaxis, and will be equipped with the vital skills needed to administer safe, prompt and effective treatment.

Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%?  Sudden cardiac arrest is one the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation.  The QA Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (RQF) is a regulated and nationally recognised qualification that has been specifically designed to provide candidates with the knowledge and skills needed to perform cardiopulmonary resuscitation (CPR) and use an AED safely in emergency situations.  With an estimated 60,000 out of hospital cardiac arrests occurring every year in the UK alone, make sure you are prepared!

Explore ways of creating simple, striking images to print onto an array of papers on this monoprinting workshop with Edinburgh artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes

Unlock the Artistry of the Written Word with CalligraphyDive into a world where letters transform into captivating works of art, where each stroke of the pen tells a unique story. Welcome to the enchanting realm of calligraphy, where tradition meets creativity, and ordinary writing becomes an extraordinary masterpiece.My "Introduction to Calligraphy" course is your gateway to the mesmerising world of elegant script and graceful lettering. Whether you're a complete beginner or looking to refine your skills, this course offers an immersive journey that will awaken your inner artist and transform your writing into a true work of art.Discover the secrets of calligraphic styles, from the timeless beauty of Copperplate to the bold and expressive strokes of Brush Calligraphy. With expert guidance and hands-on practice, you'll learn the art of manipulating pen and ink to create stunning compositions that captivate the eye and stir the soul.Throughout the course, you'll:Master Essential Techniques: You'll gain a solid foundation in calligraphy techniques that will empower your creative expression.Explore Tools and Materials: Delve into the world of calligraphy tools, from classic dip pens to modern brush pens, and learn how to choose the perfect materials to suit your style.Unlock Your Creativity: Calligraphy is more than just writing—it's a form of self-expression. Discover how to infuse your unique personality and creativity into your lettering, making every piece a reflection of your individuality.Build Confidence: Watch your skills flourish as you gain confidence in your ability to create beautiful, handcrafted letters and designs.Whether you dream of crafting elegant wedding invitations, expressing yourself through decorative lettering, or simply finding a soothing creative outlet, my "Introduction to Calligraphy" course offers the perfect starting point. Join me and embark on a journey of self-discovery, artistic expression, and the timeless beauty of the written word. Unleash your inner calligrapher and let your pen dance across the page in a symphony of elegance and creativity.

A relaxed and informal Blackwork Embroidery course in the lovely setting of a converted 18th Century cotton mill in Warwick Bridge, Carlisle. This course has been designed to guide the complete beginner or act as a refresher for those who may have dabbled in Blackwork embroidery in the past. We will cover the history, styles of Blackwork embroidery, threads and techniques.

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

A festive-themed soap and skincare gift making class in Edinburgh City Centre

Explore quick ways of creating simple images on this lino printing taster workshop with local artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre