This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
Presentation skills can be defined as a set of abilities that enable an individual to: interact, transmit the messages with clarity, engage the audience in the presentation, interpret and understand the mindsets of the listeners.
Data analysis translates numbers and data into information that can be used to solve problems or track business performance. Data analysis produces graphs, charts, tables and reports. Data analysis is in high demand across all sectors, such as finance, consulting, manufacturing, pharmaceuticals, government and education. The ability to pay attention to detail, communicate well and be highly organised are essential skills for data analysts. They not only need to understand the data but be able to provide insight and analysis through clear visual, written and verbal communication. This course provides the knowledge and skills to help you hone your data analysis skills.
This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Difficult Conversations