978 Courses in Edinburgh

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Gain comprehensive knowledge and practical skills for safe and effective nasogastric tube insertion and feeding techniques with our "Promoting Best Practice in Nasogastric Tube Insertion and Feeding Tuition" course. Optimise patient safety, comfort, and outcomes with evidence-based best practices.

Learners will develop knowledge from the FD&FA foundation module and/or industry experience and apply this to the commissioning, handover, and acceptance of FD&FA systems.

Mediation for Managers Training

Swedish full body massage is one of the most popular mainstream therapies, and is offered at any reputable spa or beauty treatment clinic. Our comprehensive professional 2-day Body Massage course guides you carefully through all of the traditional Swedish massage techniques for front and back body, including feet, head and face massage too, so that you can deliver a very effective and therapeutic treatment for your clients. Home Study + In-Person Practical This course includes around 40 hrs of home study home study including case studies plus the 2 day practical training

This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

Join me for a full immersive day, online and in Edinburgh at the Art and Spirituality Centre, with theory and practice to discover: 🔍What Shamanism is and its origins 🔍How to journey for yourself and another person 🔍How to retrieve a gift 🔍Introduction to healing: extractions and soul retrieval 🔍Power dance Please have with you: 🌟 a blindfold 🌟 your favourite scarf to be used as a magic cloak 🌟 a notebook if you like Shamanism is a spiritual practice that goes beyond every beliefs and culture and is about trying to reach your full potential as you walk on planet earth, so connecting yourselves to the whole. Shamans were described as the first physicians, magicians, artists, storytellers, spiritual beings. But shamans are healers that make changes in invisible realms to help healing in the ordinary reality of the community. Shamans see in the darkness while connecting with the divine outside the time in an altered state of consciousness. The Powerful Benefits of Shamanic Drumming Shamanic drumming can: 🌿 Reduce stress 🌿 Improve concentration 🌿 Open the door to self-acceptance 🌿 Encourage healthier lifestyle choices 🌿 Support cardiovascular health 🌿 Boost your immune system 🌿 Promote deeper self-awareness by synchronizing brain activity and inducing alpha waves 🌿 Help release negative emotions and emotional trauma Lunch is not included Giada's Journey Creative explorer of the human well-being with twenty years’ experience running events, workshops and retreats. Co-author of a non-profit book with other 33 Italian women about their stories in different countries. She has been learning to heal herself supporting a Holistic connection between mind, body and spirit. She has been studying and practicing Buddhist teachings, meditation and the Five Tibetan Rites Yoga in Nepal, India and Italy. Approached the imaginal world and dreams with the psychologist Elio Occhipinti and a regressive hypnosis journey with the vision of the psychiatrist Brian Weiss.  Her studies and practice have helped her become: Shamanic Practitioner and Teacher with the two years formal training in Scotland and Teacher Training in Wales  Shamanic and Integral Yoga Teacher, Ikigai Coach, Forest Therapy Guide qualified with Selene Calloni Williams at the Imaginal Academy and part of the Italian-Swiss Association for Counselling and Coaching, Aiscon.  Professional Esoteric Numerologist graduated at The Connaissance School of Numerology Corporate Mental Health Coach achieved with WeFocus Founder of Drink In Art exhibitions of local artists in private flats Founder of School of Shamanism creative and spiritual workshops, classes and therapies Founder of the Art and Spirituality Centre centre for creativity and well-being in Edinburgh By attending to our classes, workshops and retreats you agree to our TERMS AND CONDITIONS Payment  Bookings are non-refundable.  Disclaimer  By booking a class or workshop or retreat or 1-1 session -online or any other venues – with us, you release Giada Gaslini, Invisible Caims/School of Shamanism and any business partners working with Invisible Caims from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical. All contracts subject to and governed by English Law and the exclusive jurisdiction of the Courts of England and Wales according to my current insurance.   Added element of the disclaimer If the class happens in any venue and you are causing any damage to the property, you are taking responsibility of your actions. It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.   

Enhance your knowledge in catheter care with our comprehensive course designed for healthcare professionals, caregivers, and individuals seeking to provide effective care for patients.

Introduction to Agile and Scrum: In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls

Learners will develop knowledge from the FD&FA foundation module and/or industry experience and apply this to the maintenance of FD&FA systems.