- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Neurodiversity Workshop Developing: Learning, Development, Succession
By Mpi Learning - Professional Learning And Development Provider
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.
Neurodiversity Workshop Retaining: Reward, Change, Communication
By Mpi Learning - Professional Learning And Development Provider
A four-hour workshop on how to retain your talented Neurodiverse colleagues and ensure equality in employment opportunities.
Teamwork and Team Development (£750 total for this 1-day course for a group of 5-15 participants)
By Buon Consultancy
Mediation for Managers Training
Mental Health "First Aid" Course (£695 total for this 1-day course for a group of up to 12 people)
By Buon Consultancy
Mental Health "First Aid" Training
Professional Management Programme
By Mpi Learning - Professional Learning And Development Provider
Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.
