1955 Courses in Edinburgh

Leading People through Change: In-House Training Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

£ Enquire Focus Awards Level 4 Certificate in Education and Training (RQF) Brand new course coming soon Currently run via virtual classrooms Ask us for more information!

The IPAF operator course instructs a candidate to prepare and safely operate various types of MEWPs, also referred to as cherry pickers, aerial lifts or scissor lifts. Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b), Specialist Machines (SPECIAL), Push Around Vehicle (PAV), Insulated Aerial Device (IAD).Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b),

NOCN NVQ Level 2 Diploma in Hire and Rental Operations

Introducing the Psychotherapy London Package: Expert Guidance for Personal Growth and Emotional Well-being Are you searching for professional psychotherapy services in London to support your personal growth and emotional well-being? Miss Date Doctor’s Psychotherapy London Package offers you access to highly trained therapists who are dedicated to helping you navigate life’s challenges and achieve greater self-awareness and fulfillment. Psychotherapy is a collaborative and evidence-based therapeutic approach that addresses various mental health concerns, relationship issues, and emotional difficulties. Our experienced therapists in London provide a safe and confidential space for you to explore your thoughts, emotions, and experiences, facilitating positive change and growth. Here’s how the Psychotherapy London Package can support you: Comprehensive Assessment: Our therapists will conduct a thorough assessment to understand your unique needs, challenges, and goals. This assessment will serve as the foundation for designing a tailored treatment plan that suits your specific requirements. Evidence-Based Techniques: The Psychotherapy London Package draws from a range of evidence-based techniques and modalities, ensuring that you receive the most effective and appropriate therapeutic interventions. Individualized Approach: Your therapy sessions will be personalized to address your specific concerns and aspirations. Our therapists recognize that each individual’s journey is unique, and they will tailor the treatment to support your personal growth. Emotional Support: Our therapists provide a supportive and empathetic environment where you can freely express your thoughts and feelings. This emotional support is crucial for fostering a strong therapeutic alliance and promoting healing. Stress Reduction: Psychotherapy can be an effective tool for managing stress and anxiety. Through guided discussions and coping strategies, you’ll develop skills to navigate life’s challenges with greater resilience. Relationship Enhancement: If you are seeking to improve your relationships, our therapists will provide guidance and techniques to enhance communication, foster emotional intimacy, and resolve conflicts effectively. Self-Exploration and Awareness: Psychotherapy encourages self-exploration and self-awareness. By gaining insight into your thoughts and behaviours, you’ll be empowered to make positive changes in your life. Positive Change: With the support of our skilled therapists, you’ll work towards achieving meaningful and lasting positive changes in various aspects of your life. The Psychotherapy London Package at Miss Date Doctor offers you the opportunity to embark on a transformative journey of personal growth and emotional well-being. Our therapists are committed to helping you navigate life’s challenges and empowering you to lead a more fulfilling and balanced life. Take the first step towards greater self-awareness and well-being with the Psychotherapy London Package. Invest in your mental and emotional health, and unlock your potential for positive change. Discover the benefits of psychotherapy and experience the guidance and support you deserve on your journey to a happier and healthier life. 3 x 1 hour sessions https://relationshipsmdd.com/product/psychotherapy-london-package/

NPORS Reach Lift Truck (N003)

VR Safety Day - This is for large organisations who would like to increase safety and environmental awareness engagement We will bring instructors and equipment utilising the following 3 VR applications: The VR Fire Trainer - by Vobling CPR in VR - by 4 Help VR Waste segregation by 4 Help VR Our approved instructors plan the day to suit your site with upto 3 VR stations and a top gear styled board and prizes for the winner, you are going to wow your staff and increase safety knowledge and training retention. This training can be done during morning's or afternoon's, lunch times or throughout the day. We will be using the VR Fire Trainer to help your staff to identify which extinguisher is the correct one, and extinguish a fire safely all whilst holding a real 6 KG Extinguisher. We will take them through a series of scenarios and ensure the learner leaves us knowing when it is safe or not to use an extinguisher We will then be saving someone using CPR in a city, all whilst having instruction from paramedicus a digital paramedic talking you through how to deliver CPR correctly and giving you real time feedback. Lastly, we will enrol your staff in our aste sorting game in VR, which will leave your learner thinking about correct waste segregation. You are against the clock for 2 mins to see who can score the best throughout your day. Delivered by our competent professionals, we will have your staff takking about it for days and remembering for all the right reasons.

Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

Managing others effectively by creating an environment of psychological safety and nurturing development & growth.