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104 Courses in Edinburgh
CONSULTATIVE SELLING Training Programme Framework
By Dickson Training Ltd
Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
CDM 2015 - Understanding and achieving best practice (In-House)
By The In House Training Company
This course provides participants with a comprehensive understanding of the requirements of the CDM Regulations 2015 and how these should be implemented in practice. The Regulations are put in context with other key health and safety legislation. The programme sets out clearly the roles and responsibilities of the principal duty holders and explores with the participants how these roles may vary on different types of project and procurement routes. The programme examines the content and appropriate level of information that should be included in the Pre-Construction Information and the Construction Phase Plan. The trainer will discuss best practice in implementing CDM through the new 2015 Regulations and Guidance. This course is essential for anyone who is involved in the procurement, planning, design or implementation of construction work. The course will provide you with: An overview of construction health and safety law, liability and enforcement A detailed understanding of the 2015 CDM Regulations and the part they play with other key legislation An explanation of the roles and responsibilities of all duty holders and the requirements for the CDM documentation Clear advice on current best practice for complying with the principles of the CDM Regulations and the changes introduced by the 2015 Regulations An understanding of how risk assessment should be applied practically throughout the design and how this responsibility is then transferred to contractors 1 Introduction Why manage health and safety? The costs of accidents Construction industry statistics Why CDM? Health and safety culture in the construction industry 2 Overview of health and safety law and liabilities Criminal and civil law Liability Enforcement and prosecution Compliance - how far do we go? Statutory duties 3 Health and safety law in construction Framework of relevant legislation Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 2015 Who is responsible for the risks created by construction work? Shared workplaces/shared responsibilities Control of contractors - importance of contract law 4 Construction (Design and Management) Regulations 2015 Scope - What is construction? Application - When do they apply? The CDM Management System Duty holders (Client, Domestic Client, Designer, Principal Designer, Principal Contractor, Contractor) Documents (HSE Notification, Pre-Construction Information, Construction Phase Health & Safety Plan, H&S File) Management process The 2015 Guidance 5 Best practice - key issues in the CDM process The client and client management arrangements Competence and resource under CDM 2015 The role of the Principal Designer in practice Design risk assessment and the role of the Designer The CDM Documents (PCI, PCI Pack, Plan and File) Construction health, safety and welfare Making CDM work in practice 6 Questions, discussion and review
CDM 2015 - Understanding and achieving best practice (In-House)
By The In House Training Company
This course provides participants with a comprehensive understanding of the requirements of the CDM Regulations 2015 and how these should be implemented in practice. The Regulations are put in context with other key health and safety legislation. The programme sets out clearly the roles and responsibilities of the principal duty holders and explores with the participants how these roles may vary on different types of project and procurement routes. The programme examines the content and appropriate level of information that should be included in the Pre-Construction Information and the Construction Phase Plan. The trainer will discuss best practice in implementing CDM through the new 2015 Regulations and Guidance. This course is essential for anyone who is involved in the procurement, planning, design or implementation of construction work. The course will provide you with: An overview of construction health and safety law, liability and enforcement A detailed understanding of the 2015 CDM Regulations and the part they play with other key legislation An explanation of the roles and responsibilities of all duty holders and the requirements for the CDM documentation Clear advice on current best practice for complying with the principles of the CDM Regulations and the changes introduced by the 2015 Regulations An understanding of how risk assessment should be applied practically throughout the design and how this responsibility is then transferred to contractors 1 Introduction Why manage health and safety? The costs of accidents Construction industry statistics Why CDM? Health and safety culture in the construction industry 2 Overview of health and safety law and liabilities Criminal and civil law Liability Enforcement and prosecution Compliance - how far do we go? Statutory duties 3 Health and safety law in construction Framework of relevant legislation Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 2015 Who is responsible for the risks created by construction work? Shared workplaces/shared responsibilities Control of contractors - importance of contract law 4 Construction (Design and Management) Regulations 2015 Scope - What is construction? Application - When do they apply? The CDM Management System Duty holders (Client, Domestic Client, Designer, Principal Designer, Principal Contractor, Contractor) Documents (HSE Notification, Pre-Construction Information, Construction Phase Health & Safety Plan, H&S File) Management process The 2015 Guidance 5 Best practice - key issues in the CDM process The client and client management arrangements Competence and resource under CDM 2015 The role of the Principal Designer in practice Design risk assessment and the role of the Designer The CDM Documents (PCI, PCI Pack, Plan and File) Construction health, safety and welfare Making CDM work in practice 6 Questions, discussion and review
Online Options
Show all 2053This intensive 9 weeks Virtual Airline Cabin Crew course will give you all the information and tools you will need to become successful job candidate. 98% Employment rate after completion of the course. Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are. This intensive 9 weeks Virtual Airline Cabin Crew course will give you all the information and tools you will need to become successful job candidate. 98% Employment rate after completion of the course. How will you learn? Apart of our traditional class-based tuition, we also offer Virtual Learning courses. On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification. We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!! You will have: According to the timetable- 1 lessons per week for 9 consecutive weeks. Exams and final exam based on which the certificate will be issued. On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment. What is Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation. Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round. Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course Individual support on the journey from the course to a job placement With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. We will enhance your CV Guidance through the job application process (free of charge) Gain an insight into the airline selection process and final one-to-one interview The vast global experience of our instructors This course has been developed in accordance with EASA PART-CC Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. Course Entry Requirements: English Language at B2 (CEFR) level or above. There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career. Dates (choose one for your course): 15 May 2024 – 10 July 2024, Wednesday classes 18 September 2024 – 6 November 2024, Wednesday classes 14 November 2024 – 9 January 2025, Thursday classes Course duration – 9 weeks Classes – once a week Lesson Time – 10am to 5pm – London time Course fee – £529 (we offer flexible payment plan and accept weekly instalments) Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)
SOLD OUT! 29th November Molly Jamieson #Agent121. Looking for: PICTURE BOOKS, MG, YA, ADULT FICTION
(1)By I Am In Print
LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION Molly Jamieson has been working at United Agents Ltd since 2017, working across adult and children’s books, and before that she worked at Curtis Brown. She has recently started building her own client list which already includes million-copy selling authors and bestsellers. Molly has a particular interest in scifi and fantasy across both adult and children’s books. For a sense of her taste, she has recently read and enjoyed Sistersong by Lucy Holland, Gideon the Ninth by Tamsyn Muir, Uprooted by Naomi Novik, The Poppy War by R.F. Kuang, and Once Upon A Broken Heart by Stephanie Garber. She loves anything with high stakes, characters you would follow anywhere, big stories, expansive worldbuilding, breathless romance, and threads of adventure running throughout. She is also looking for commercial romantic fiction in all shapes and forms. She has a real soft spot for classic tropes, a great sense of humour, and anything with a clear pitch that makes you sit up and take notice, but in the end it all comes down to chemistry. In this area, she has recently read and loved The Hating Game by Sally Thorne, Book Lovers by Emily Henry, The Unhoneymooners by Christina Lauren, and The Love Hypothesis by Ali Hazelwood. She also represents children’s authors and illustrators in all genres, from picture books up to YA. In one single word document, Molly would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document, whichever is shorter. For picture books, please submit a covering letter and 2 picture books in a single document. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Molly is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 18 November 2024.
2nd December Gyamfia Osei #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS
(1)By I Am In Print
LOOKING FOR: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS Gyamfia Osei joined ANA in 2023 as a Literary Agent in the UK department. She was previously an agent at The Good Literary Agency, where she began building her list of authors. Recent successes include a ‘significant’ 6-figure pre-empt for Busayo Matuluko’s YA debut ‘Til Death, a 5-way auction for Quiet Storm by Kimberly Whittam and the shortlisting of Ebinehita Iyere’s Girlhood, Unfiltered at the 2023 British Book Awards. At ANA, Gyamfia is focusing on on developing the agency’s list of children’s authors, while also representing a bespoke list of commercial adult fiction and narrative non-fiction. In the Children’s space, Gyamfia would love to find contemporary stories that are full of heart and joy-driven books across all genres (think Clare Weze, Kimberly Whittam and Elle McNicoll). Funny middle-grade and YA horror are currently at the top of her list and she is also keen to read more teen projects (think Angus, Thongs and Perfect Snogging and Glow Up Lara Bloom) this year. She is very interested in finding a graphic novel or illustrated project for either MG or YA readers. In the older fiction space, Gyamfia enjoys well-plotted, fast-paced narratives with authentic characters who lodge themselves in her mind long after she’s finished reading (think Sadie, Verity and Girl A). She’s open to a broad range of genres, but would be particularly keen to see romantasy, cosy crime, contemporary romance and tightly plotted domestic noir. Please note that Gyamfia doesn’t consider literary fiction and, in the commercial space, she is not hugely interested in very high fantasy, trauma-focused stories or particularly gruesome horror.In the non-fiction space, she would be happy to consider commercial narrative non-fiction and cultural history projects (think Brit(ish), It’s Not That Radical and Everything I Know About Love). She is very open when it comes to Children’s non-fiction but would be particularly interested to consider unique cookbooks aimed at young chefs, books exploring mental health/wellness and projects that bring the experiences of marginalised children to the forefront. Gyamfia would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words). For picture books please send two texts and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Gyamfia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 26 November 2024
LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is an Agent's Assistant at Kate Nash Literary Agency and is currently training to become a Junior Agent. She graduated from Royal Holloway, University of London in 2020 with a BA degree in English and History, before joining Kate Nash Literary Agency in 2021. Saskia loves commercial fiction that features complex and dynamic characters and is fascinated by stories containing document inserts or written from multiple perspectives. Saskia enjoys commercial and book club fiction and is particularly looking for cosy crime from any period (whether contemporary like Janice Hallett and Richard Osman, traditional Golden Age murder mystery or historical), WW2 historical fiction in the vein of Heather Morris or Markus Zusak, twisty psychological thriller with a unique hook, LGBTQ+ romance, underrepresented voices and perspectives, YA thriller or romance, and locked-room thriller. Saskia would like you to submit a covering letter, 1 page synopsis and the first 2,500 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Tuesday 26 November 2024
This 18 weeks Virtual Airline Cabin Crew course delivered via Zoom. Lessons scheduled for once a week, evenings from 6:30pm to 9pm. 98% Employment rate after completion of the course. Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are. This intensive 18 weeks Virtual Airline Cabin Crew course designed for candidates who wish to: Travel the world and be paid for it Work in a friendly, collaborative atmosphere, 5000 metres above the sea level Build a global network This glamourous and exciting job requires lots of training and energy. Behind the beautiful smile of each flight attendant, stands a highly trained and skilled person who can deal with unforeseen situations on board. 98% Employment rate after completion of the course. How will you learn? Apart of our traditional class-based tuition, we also offer Virtual Learning courses. On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification. We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!! You will have: According to the timetable- 1 lesson per week for 18 consecutive weeks. Exams and final exam based on which the certificate will be issued. On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment. Individual support on the journey from the course to a job placement Receive constant updates on recruitment and news from Aviation the world We will enhance your CV Full support on your job application process Gain an insight into the airline selection process and final one-to-one interview What is Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation. Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round. Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. The vast global experience of our instructors This course has been developed in accordance with EASA PART-CC Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. Course Entry Requirements: English Language at B2 (CEFR) level or above. There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career. Dates (choose one for your course): 14 March 2024 – 11 July 2024, Thursday classes 10 June 2024 – 7 October 2024, Monday classes 17 September 2024 – 14 January 2025, Tuesday classes 18 November 2024 – 17 March 2025, Monday classes Course duration – 18 weeks Classes – once a week Lesson Time – 6:30pm to 9pm – GMT (London time) Course fee – £529 (we offer flexible payment plan and accept weekly instalments) Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)
CUSTOMS PROCEDURES & DOCUMENTATION
By Export Unlocked Limited
This course looks at the procedures required to deal with customs. It is vitally important that importers and exporters understand the information required to be submitted.
LOOKING FOR: ADULT FICTION Kate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture. She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton's Three Hours, a funny, heartbreaking contemporary novel like Queenie by Candice Carty-Williams or a romantic comedy with a unique premise like The Flatshare by Beth O'Leary. She also loves historical fiction and series crime. Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 26 November 2024
4th December Lil Chase #Agent121. Looking for: PICTURE BOOKS, CHAPTER BOOKS, MG, YA
(1)By I Am In Print
LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA Lil is an editor with over 15 years experience in the publishing industry. She’s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors’ work for commercial viability, as well as scouting for new talent. For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms. In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!). For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc. Please send EITHER picture books OR another genre, not both in one submission. By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Wednesday 27 November 2024
IMPORT PROCEDURES & DOCUMENTATION
By Export Unlocked Limited
This course covers import documentation and procedures, commercial considerations, the importance of your purchase order, calculating VAT and duty, and how to reduce import customs clearance delays.
Change Management Foundation
By Nexus Human
Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - Change and the Organization Drivers for change Developing a vision Culture and climate Emergent change and lifecycle Organizational metaphors Models of change Roles required for change 2 - Stakeholders Principles Identification Analysis Influencing and listening Emotion and demonstration Communications Cognitive biases Remaining people focused Improving Communications Communications channels Collaboration Communications Planning Larger workshops 2 - Change Impact Assessing impact McKinsey 7 S Stakeholder impact assessment Assessing change readiness Large change ? how to staff Building a change team Preparing for resistance Building team effectiveness 4 - Individual Change Learning theory Motivation Change Curve Personality differences
