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3 Educators providing Courses in Coventry

The Vulnerability Registration Service

the vulnerability registration service

Coventry

The Vulnerability Registration Service (VRS) gives vulnerable people a single place to register their status, helping them avoid repeating the same difficult conversations every time they engage with organisations like lenders and creditors. It is a “Not for Profit Company Limited by Guarantee” whose aim is to help vulnerable consumers protect themselves against the financial, social and very personal hardship suffered as a result of debt and financial problems. The stakeholders in the VRS all have experience working in Consumer Credit markets. There are regulatory, compliance, consumer affairs and IT expertise and acknowledged experts on our management team and Board. The VRS has a separate and independent Advisory Board of experts that meets regularly and feeds into the VRS appropriate advice and innovation to help drive the VRS forward. There has been considerable interest shown in the initiative since its launch from consumers and businesses alike. The VRS continues to grow as awareness expands among creditors and service providers of all sectors. Debt advice and mental health organisations are also supportive of the work the VRS does, and using the register to load consenting vulnerable consumers who wish to refer or auto decline lending and credit applications. The VRS provides businesses with instant API decisions and access to upload your consenting vulnerable consumers onto the VRS register. They are also able to upload consenting consumers on the VRS register via Secure File Transfer Protocol (SFTP) and retrieve data from the SFTP.

Lisa Whittleton

lisa whittleton

Warwickshire

Our team have a range of backgrounds, from occupational psychology, disability management, nursing, and lecturing, but what we all have in common is a strong passion to make a difference for the organisations we partner with. We do this through bringing the theory and evidence to life through practical, real life experience so that you can implement the tools and techniques straight away within your workplace. We go a step further than simply ‘awareness raising’ and help you to take positive action. Lisa Whittleton, Director I’ve had an interest in psychology and how we think, feel and behave since long before University, quite possibly shaped by personal experiences growing up with close family / friends affected by mental ill health. My first role after doing a master’s in occupational psychology (after a short stint in recruitment which was very much not for me) was working as a Vocational Rehabilitation Consultant with wounded, injured and sick service personnel to help them transition to a new career. This was totally inspiring and really opened my eyes to the stigmas that exist in workplaces around mental health and disability. I set up Illuminate in November 2013 as I was keen to influence this positively. At the time, we were not having the conversations we are now around mental health, so I recognise we have come a long way…but there is still a way to go to de-stigmatise completely and ensure we are being proactive around the topic so our teams can thrive at work. I love building relationships with our clients to really get to understand their world and the challenges within it to help bring about positive change. Working in this field is a constant reminder of how easy it is to slip into unhelpful habits in terms of looking after my own mental wellbeing and achieving the right ‘work-life’ balance. I do have to work hard to practice what I preach, and don’t always get it right. This is what makes my facilitation real and relatable for you. I am a people person and tend to be the listener, the support and the new perspective for many of my friends. I am all about socialising, and love music festivals and gigs, alongside what I believe is a healthy addiction to Crossfit…and my cat, Mrs Norris.

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Delivered In-Person + more
£595 to £795

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Delivered In-Person + more
£595 to £795