Level 2 NVQ Diploma in Construction Plant or Machinery Maintenance
This session is for those who find themselves teaching even though they have not gone through teacher training. It is designed to give you the basic tools you need to begin delivering to ensure that learning takes place.
If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.
Lean Six Sigma Yellow Belt Certification Program: In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?
Recruiting great people to our organisations is the key to high performance and sustainable business success.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN Very helpful course. Would definitely take another one. Pedro was very patient and made it fun and engaged with us all. Laura Smith - James Grant Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. What is Excel? The Excel Interface Ribbon, Tabs and Groups Microsoft Office Backstage view Working with Workbooks Create a blank Workbook Create a Workbook using a Template Opening and saving Files Working with worksheets Worksheet navigation Select one or multiple Worksheets Insert, Move, Copy or Delete a Worksheet Working with Cells, Rows & Columns Cell References How to select cells or ranges Different types of data Move, Copy and Delete cells Pasting Options Find and Replace Working with Rows and Columns Overview of formulas in Excel Autocalculation The parts of an Excel formula Using calculation operators in Excel formulas The difference between Absolute, Relative and Mixed references Using Excel functions; Sum, Average, Max and Min Cell Formatting Font Format options Number Format options Change the Fill and Borders Cell Alignment An Introduction to Charts Create a simple Chart Format your chart Page Layout and Print Page Layout and Page Break View Change the Page Orientation Set Page Margins Headers and Footers in a worksheet Print a worksheet or workbook Who is this course for? Who is this course for? All users who want to master the main features of Microsoft Excel Requirements Requirements General knowledge of the Windows OS Certificates Certificates Certificate of completion Digital certificate - Included
The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models