367 Courses in Coventry

This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

FREC3 FREC4 Pre Hospital Care These can be at your venue or our training centre.

Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care

This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.

A study day designed for HCAs who are working in a supportive role in primary care, offering care for patients with asthma. This day provides an overview of how asthma is diagnosed and managed and includes a practical inhaler delivery systems workshop.

Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Aimed at health care assistants working in General Practice who want to develop themselves and the wider team in the care and management of the patient with diabetes.

This course is for people who are often the first to respond to a possible medical emergency. This encompasses Police, Firefighters, and medical staff at festivals and events. It also includes Emergency/Community First Responders, Door Supervisors, Close Protection Operatives, and Security Guards. Individuals working in high-risk environments are also catered for. These environments include the military, power stations, agriculture, and manufacturing facilities.