1580 Courses in Coventry

Course Objectives At the end of this course you will be able to: Collaborate on documents Add reference marks and notes Make long documents easier to use Secure a document Work with forms '1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Collaborating on Documents Modify User Information Share a Document Compare Document Changes Review a Document Merge Document Changes Review Tracked Changes Coauthor Documents Adding Reference Marks and Notes Add Captions Add Cross-References Add Bookmarks Add Hyperlinks Insert Footnotes and Endnotes Add Citations and a Bibliography Simplifying and Managing Long Documents Insert Blank and Cover Pages Insert an Index Insert a Table of Contents Insert an Ancillary Table Manage Outlines Create a Master Document Securing a Document Suppress Information Set Formatting and Editing Restrictions Add a Digital Signature to a Document Restrict Document Access Forms Create Forms Manipulate Forms Who is this course for? Who is this course for? This course is designed for users who would like to create and work with lengthy and well structured documents, collaborate with others on documents, and create forms in Microsoft Word Requirements Requirements Preferably, delegates should have attended the Word Intermediate course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

City & Guilds Level 3 Award in Supervising Teams Undertaking Work in Confined Spaces - 6160-05 - This course is designed to provide delegates with enough understanding of Safe Systems of Work to be able to authorise works and issue permits. It identifies the employer’s responsibilities within their own policies to allocate duties to competent employees. To achieve this qualification the delegate must hold the level 2 qualification relevant to their own work environment including the use confined space equipment. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-05-city-guilds-level-3-award-in-supervising-teams-undertaking-work-in-confined-spaces/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Introduction to Design Thinking: In-House Training Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

MySQL for developers training course description This MySQL Developers training course is designed for MySQL Developers who have a good understanding of a MySQL database and experience of using SQL commands. The course provides further practical experience in more advanced MySQL commands and SQL statements including Stored Routines, Triggers and Event Scheduling. What will you learn Provide the skills needed to write more advanced queries and database maintenance statements on a MySQL database. Use advanced features of the MySQL Client. Use advanced data types. Manage the structure of databases and tables. Manage and using indexes. Write complex SQL query statements. Use advanced SQL expressions. Use advanced SQL functions. Perform advanced Insert, Update, Delete, Replace and Truncate Operations. Use user variable syntax and properties. Import and export data from within MySQL. Import and export data from the command line. Perform complex joins to access multiple tables. Perform complex subqueries. Create, manage and us views. Use prepared statements. Create and use stored routines. Create and use triggers. Obtain database metadata. Optimize queries. Work with the main storage engines. Debug MySQL applications. MySQL for developers training course details Who will benefit: MySQL Developers who have a basic understanding of a MySQL database and SQL commands as covered on the Introduction to MySQL course. Prerequisites: MySQL foundation Duration 5 days MySQL for developers training course contents Introduction Administration and Course Materials, Course Structure and Agenda, Delegate and Trainer Introductions. Client/server concepts MySQL client/server architecture, Server modes, Using client programs, Logging in options, Configuration files, Precedence of logging in options Hands on Using client/server The MySQL client program Using MySQL interactively, The MySQL prompts, Client commands and SQL statements, Editing, Selecting a database, Help, Safe updates, Using script files, Using a source file, Redirecting output into a file, Command line execution, Mysql output formats, Overriding the defaults, Html and xml output, MySQL Utilities. Hands on Using the MySQL client program Data types Bit data type, Numeric data types, Auto_increment, Character string data types, Character sets and collation, Binary string data types, Enum and Set data types, Temporal data types, Timezone support, Handling Missing Or Invalid Data Values, SQL_MODE options. Hands on Using data types Identifiers Using Quotes with identifier naming, Case sensitivity in Identifier naming, Qualifying columns with table and database names, Using reserved words as identifiers, Function names Hands on Using identifiers Databases Database properties, Creating a database, Selecting a database, Altering databases, Dropping databases, Obtaining database metadata, The SHOW command, The INFORMATION_SCHEMA database, The SHOW CREATE command Hands on Using databases Tables and indexes Table properties, Creating tables, Create table using Select or Like, Temporary tables and memory tables, Altering tables, Adding columns, Changing column widths and types, Renaming columns, Dropping columns, Adding constraints, Dropping constraints, Renaming tables, Change the table storage engine, Multiple alterations, Dropping tables, Emptying tables, Obtaining table metadata, Show create table, The information_schema, Index introduction, Structure of a mysql index, Creating and dropping indexes, Creating an index, Altering a table to add an index, Specifying index type, Dropping indexes, Obtaining Index Metadata. Hands on Creating, altering and dropping tables/indexes Querying for data The SQL select statement and MySQL differences, Advanced order by, Order by and collation, Order by with enum datatype, Order by with Set datatype, Ordering with distinct and group by Special features of union, Limit and order by clauses, Group By clause, Group_concat, Using Rollup in a Group By clause. Hands on Querying for data SQL Expressions and functions Components of expressions, Nulls, Numeric expressions, String expressions, Temporal expressions, Comparison functions, Flow control functions, Numeric functions, String functions, Temporal functions. Hands on Using expressions and functions Updating data Update operations and privileges, Inserting rows, Insert using a set clause, Inserting duplicate values, Replacing rows, Updating rows, Update using the order by and limit clauses, Deleting rows, The delete and truncate statements. Exercise: Inserting, updating, replacing and deleting data Connectors MySQL client interfaces, MySQL connectors, Oracle and community conectors, Connecting to MySQL server using Java and PHP connectors, MySQL and NoSQL, Innodb integration with memcached. Obtaining database metadata What is metadata?, The mysqlshow utility, The show and describe commands, Describing tables, The information_schema, Listing tables, Listing columns, Listing views, Listing key_columns_usage. Hands on Obtaining database metadata Debugging Mysql error messages, The show statement, Show errors, Show count(*) errors, Show warnings, Show count(*) warnings, Note messages, The perror utility. Hands on Debugging Joins Overview of inner joins, Cartesian product, Inner joins with original syntax, Non equi-join, Using table aliases to avoid name clashes, Inner Joins With ISO/ANSI Syntax, Outer Joins, Left outer joins, Right outer joins, Full outer joins, Updating multiple tables simultaneously, Updating rows in one table based on a condition in another, Updating rows in one table reading data from another, Deleting from multiple tables simultaneously, Deleting rows in one table based on a condition in another. Hands on Coding joins Subqueries Types of subquery, Multiple-column subqueries, Correlated subqueries, Using the ANY, ALL and SOME operators, Using the EXISTS operator, Subqueries as scalar expressions, Inline views, Converting subqueries to joins, Using subqueries in updates and deletes. Hands on Coding subqueries Views Why views are used, Creating views, View creation restrictions, View algorithms, Updateable views, Altering and dropping views, Displaying information about views, Privileges for views. Hands on Using views Import and Export Exporting using SQL, Privileges required to export data, Importing using SQL, Messages when loading data, Privileges required to load data, Exporting from the command line, Mysqldump main options, Importing from the command line, Mysqlimport main options. Hands on Importing and exporting User variables and prepared statements Creating User variables, User variables in a select, Prepared statements, The prepare statement, The execute statement, The deallocate statement, Using prepared statements in code, with connectors. Hands on Using variables and prepared statements Introduction to stored routines Types of stored routines, Benefits of stored routines, Stored routine features, Differences between procedures and functions, Introduction to the Block, Declaring variables and constants, Assigning values to variables, Definer rights and invoker rights, Using SELECT in stored routines, Altering and dropping stored routines, Obtaining stored routine metadata, Stored routine privileges and execution security. Hands on Writing simple stored routines Stored routines - program logic The IF .. THEN .. ELSEIF construct, The CASE statement, The basic loop, The while loop, The repeat loop, The iterate statement, Nested loops. Hands on Writing stored routines with program logic Stored routines - exception handlers and cursors Dealing with errors using Exception handlers, Cursors, What is a cursor?, Cursor operations, Declaring cursors, Opening and closing cursors, Fetching rows, Status checking. Hands on Writing stored routines with program logic Procedures with parameters Creating procedures with parameters, Calling Procedures With Parameters. Hands on Writing stored routines with parameters Functions What is a function?, The create function statement, Executing functions, Executing functions from code, Executing functions from SQL statements, The deterministic and SQL clauses. Hands on Writing functions Triggers Trigger creation, Restrictions on triggers, The create trigger statement, Using the old and new qualifiers, Managing triggers, Destroying triggers, Required privileges. Hands on Writing triggers Basic optimizations Normalisation of data to third normal form, Using indexes for optimization, General query enhancement, Using Explain to analyze queries, Choosing an INNODB or MYISAM storage engine, Using MySQL Enterprise Monitor in query optimization. Hands on Making use of basic optimizations More about indexes Indexes and joins Hands on Investigating indexes and joins

Level 2 NVQ Diploma in Steel Fixing Occupations

About this Training Course Wind has surpassed hydro-power generation in many countries recently. Wind energy offers many advantages, which explains why it's one of the fastest-growing energy sources in the world. The following are the advantages of wind power: Wind power is cost effective: Land-based utility-scale wind is one of the lowest-priced energy sources available today The fuel for wind power is free. This reduces the operation and maintenance cost of wind power plants significantly Wind is a clean source of power generation that does not pollute the air like power plants which rely on combustion of fossil fuel Wind power plants create jobs. Wind turbine technician is the fastest growing career in many countries Wind enables industry growth and competitiveness due to its low cost Wind power is a domestic source of energy. The wind supply is abundant and inexhaustible. The wind power generation capacity has become the largest source of renewable power in many countries Wind turbines can be built on existing farms and ranches. This greatly benefits the economy in rural areas, where most of the best wind sites are found. Wind power plant owners make rent payments to the farmers or ranchers for the use of their land, providing landowners with additional income This 5 half-day course covers all aspects of wind power plants including evaluation of a potential location for a wind power plant using wind data and using statistical distributions to approximate available wind energy at a wind power plant site. It provides also an in-depth understanding of all wind power plant equipment including wind turbines, generators, instrumentation and control systems, drive trains, gearboxes, doubly fed induction generators, synchronous generators, nacelles, towers, transformers, etc. The economics of a wind power plant including economic analysis of wind power generation, economic comparison between a large- and small-scale wind power plant, economic decision making, rate of return from a wind power plant, economic life and replacement of a wind power plant as well as the cost of electricity from wind power plants are covered in detail in this course. A thorough explanation of the design, operation and maintenance of on-shore and off-shore wind farms is presented in detail in this course as well as all the significant improvements that have been made to wind power generating plants during the last two decades. Training Objectives Evaluation of a Potential Location for a Wind Power Plant Using Wind Data: Learn how to evaluate the potential location for a wind turbine power plant using wind data. Using Statistical 'Rayleigh' Distribution to Approximate Available Power Generation from a Wind Turbine at a Specific Site: Learn how to use statistical 'Rayleigh' distribution to approximate available power generation from a wind turbine at a specific site. Calculate the Wind Energy Available at a Site: Gain an understanding on how to calculate the wind energy available at a site. Rated Capacity of a Wind Facility and Capacity Factor: Understand how to determine the rated capacity of a wind facility and its capacity factor. Designing a Wind Power Generating Plant: Learn how to design a wind power generating plant. Wind Power Plant Equipment Operation and Maintenance: Understand the operation and maintenance requirements for all wind power plant equipment including wind turbines, generators, nacelles, towers, transformers, etc. Wind Power Plant Instrumentation and Control Systems: Gain a thorough understanding about the latest instrumentation and control systems of wind power plants. Economics of Wind Power Plants: Gain a thorough understanding of the economics of wind power plants including economic analysis of wind power generation, economic comparison between a large- and small-scale wind power plant, comparison of alternatives, rate of return from a wind power plant, financial statements for a wind power plant, cost of electricity from a wind power plant, and levelized cost of wind energy.   Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a soft copy of the following materials written by the instructor: POWER GENERATION HANDBOOK' second edition, published by McGraw-Hill in 2012 (800 pages) Wind Power Generating Plant Manual (500 pages) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Introducing the Therapeutic Intervention Package: Guided Support for Positive Change and Emotional Healing Are you seeking professional guidance to overcome challenges, manage stress, and foster emotional well-being? Miss Date Doctor’s Therapeutic Intervention Package offers you a personalized and structured approach to address your concerns, providing you with expert insights and tools to facilitate positive change and emotional healing. Life can present us with various obstacles that impact our mental and emotional health. Our experienced therapists are dedicated to helping you navigate through these challenges, empowering you to make informed decisions and cultivate a healthier and more fulfilling life. Here’s how the Therapeutic Intervention Package can support you: Personalized Assessment: Our therapists will conduct a comprehensive assessment to understand your specific needs, goals, and areas of concern. Tailored Treatment Plan: We’ll work together to create a personalized treatment plan that addresses your unique challenges and supports your well-being. Evidence-Based Techniques: Therapeutic interventions will be rooted in evidence-based techniques to promote emotional healing and positive change. Skill Building: Our therapists will equip you with practical skills and coping strategies to navigate challenges and manage stress. Emotional Regulation: We’ll focus on helping you develop healthy emotional regulation techniques to manage intense feelings. Goal Achievement: Together with your therapist, you’ll set achievable goals and track your progress as you work towards positive change. Supportive Environment: The Therapeutic Intervention Package offers a safe and non-judgmental space for you to explore your thoughts and feelings. Empowerment and Growth: Our therapists are committed to empowering you to overcome obstacles, build resilience, and experience personal growth. The Therapeutic Intervention Package at Miss Date Doctor is designed to provide you with expert support and guidance on your journey to improved emotional well-being. Our experienced therapists offer insights, tools, and a compassionate space to help you navigate challenges and foster positive change. Invest in your mental and emotional health and take the first step towards positive transformation with the Therapeutic Intervention Package. Embrace the opportunity to gain insights, develop skills, and create lasting positive change in your life. Let our skilled therapists guide you towards a brighter and more empowered future. 3 sessions x1 hour https://relationshipsmdd.com/product/therapeutic-intervention-package/

About this Training Course Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the producing life of a well. Drilling equipment and procedures have a unique language that must be conquered for maximum benefit. Clear and understandable explanations of drilling rig equipment, procedures, and their complex interactions provide an excellent foundation for smooth communication and increased efficiency in inter-department project team efforts. Drilling Essentials will help you de-mystify activities around the rig and well planning. It will explain the fundamentals of drilling with an emphasis on key areas such as logistical considerations, costing, and analysis of drilling contracts. Understand the urgency of drilling requests, know more about the cost implications of drilling-related problems, and understand the risks involved in a drilling contract. With the course director's drilling knowledge and skills, this is your opportunity to explore and understand important drilling concepts, principles, and technology which are presented in a reader-friendly format and illustrated with examples. As a non-drilling professional, you too can grow with the drilling industry with a deeper understanding of the critical role you play in contributing to its success! Training Objectives By attending this industry fundamentals Virtual Instructor Led Training (VILT) course, you will be better able to: Understand drilling terminology & drilling processes for completing onshore & offshore wells Appreciate major cost components of drilling operations and its impact for better project planning and management Better visualise major drilling equipment and their technical functions to promote a deeper understanding of the logistical and technical considerations Gain valuable insights on the drilling industry with a synopsis of recent technology developments that impact the drilling process Target Audience This Virtual Instructor Led Training (VILT) course has been developed for new engineers and forward-looking executives in the following fields who are interested in enhancing their knowledge and awareness of the drilling process for increased productivity & contribution to the team they're supporting: Accounting Commercial Finance & Administration General Management Logistics Procurement Tender Contract Administration E & P IT Finance Joint Ventures Materials Planning Sourcing Training Business Development Estimation & Proposal HSE Legal Planning & Budgeting Supply Chain Drilling Fluids Organisational Impact Your expert course leader has over 45 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in the well engineering domain. After being employed in 1974 by Shell, one of the major oil & gas producing operators, he worked as an apprentice on drilling rigs in the Netherlands. After a year, he was sent for his first international assignment to the Sultanate of Oman where he climbed up the career ladder from Assistant Driller, to Driller, to wellsite Petroleum Engineer and eventually on-site Drilling Supervisor, actively engaged in the drilling of development and exploration wells in almost every corner of this vast desert area. At that time, drilling techniques were fairly basic and safety was just a buzz word, but such a situation propels learning and the fruits of 'doing-the-basics' are still reaped today when standing in front of a class. After some seven years in the Middle East, a series of other international assignments followed in places like the United Kingdom, Indonesia, Turkey, Denmark, China, Malaysia, and Russia. Apart from on-site drilling supervisory jobs on various types of drilling rigs (such as helicopter rigs) and working environments (such as jungle and artic), he was also assigned to research, to projects and to the company's learning centre. In research, he was responsible for promoting directional drilling and surveying and advised on the first horizontal wells being drilled, in projects, he was responsible for a high pressure drilling campaign in Nigeria while in the learning centre, he looked after the development of new engineers joining the company after graduating from university. He was also involved in international well control certification and served as chairman for a period of three years. In the last years of his active career, he worked again in China as a staff development manager, a position he nurtured because he was able to pass on his knowledge to a vast number of new employees once again. After retiring in 2015, he has delivered well engineering related courses in Australia, Indonesia, Brunei, Malaysia, China, South Korea, Thailand, India, Dubai, Qatar, Kuwait, The Netherlands, and the United States. The training he provides includes well control to obtain certification in drilling and well intervention, extended reach drilling, high pressure-high temperature drilling, stuck pipe prevention and a number of other ad-hoc courses. He thoroughly enjoys training and is keen to continue taking classes as an instructor for some time to come. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Overview This one day course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your attendees to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations. Description Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions. Topics covered: What is Assertiveness? – A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants. My Assertiveness Goals – A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness. How Assertiveness Works – A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour. My Assertive Rights – A review of the rights we have as individuals followed by a commitment to the rights by the participants. Taking a Positive Approach – Looking at key methodology, including: – Giving and Receiving Compliments A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses. – Improving Self-Esteem An in-depth review of each individual’s positive aspects. – New Challenges A set of challenges to take participants out of their comfort-zone and into the realm of possibilities. – Effective Communication A look at what makes effective communication, with some modelling of behaviours. Approaching Assertiveness – A look at the four cornerstones of being assertive with an opportunity to practice these behaviours. The Words You Use – Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome. Preparing to Be Assertive – A chance to understand and practice a set process of ‘scripting’ in order to develop an effective and natural approach to assertive interactions. Assertive Review – An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome. Who should attend Anyone that needs to develop their assertiveness skills and improve communication with others Requirements for Attendees None.